My 2019 jeep cherokee with the 2.4l has repeatedly stalled while driving since purchasing 4 months ago. Upon doing research, I see there's been many recalls on similar vehicles with the same engine and year as mine, however mine is not covered. Considering my vehicle is also stalling while driving and decelerating, I am filing a complaint to broaden the recall to include more vins. On four separate occasions, my vehicle stalled while driving when slowing down but still in motion. It will not stay running for the past week when decelerating.
2019 Jeep Cherokee electrical complaints
Page 8 of 13: complaints 191 to 220 of 342, newest first, as owners wrote them.
The A/C does not work at all , the car is only 2 years old .
This vehicle stalls out in traffic and stutters when started. Even when the autostart button is "on" the car hesitates and stalls from stop to go. I have almost been hit when trying to pull out from an intersection from a stop. The SUV smells of burning oils all the time. I set a service appt with the dealer to assess the stalling problem and burning oil smell. I was told that the stalling was from the "engine performance" and nothing could be done. As far as the burning oil smell, I was told the engine burns through 1 quart of oil per 1,000 miles and I will need to constantly check the oil. They cannot do anything about it, it is the way it is made. This is unacceptable and extremely dangerous! Jeep has not been very helpful.
6 months after I bought my 2019 jeep cherokee it stalled out of no where in the middle of an intersection and stalled after a couple minutes it started back up I took it in they said it was the battery but I doubt it cause it was 6 months old. Then it happened again and didn't want to start until the next day I took it in for service again and they said it was the oil being low I checked the oil myself and it was full and clean now it has happened to me a third time stalled on the free way with incoming traffic behind me and stall out of no where I do not feel safe in this vehicle no more! I think it has an engine electrical issue.
Our 2019 jeep cherokee limited has just over 12k miles. The instrument cluster (dashboard, radio screen display, and gear shift lights) go black or dark grey, and we have nothing displayed - speedometer, gas gauge, climate controls, messages, or any other safety information. We are just driving along, and the instrument cluster just quits working. This has happened four times now. Three times the display came back on after several minutes, once after stopping the car and restarting, while one other time it did not work again until we started the car the next morning. This is a serious safety issue, because we are driving without any vital information. We have taken our jeep to two different dealerships who did not fix the issue because they said there were no error codes displayed. They stated we would need the jeep at their dealership indefinitely and they would need to drive it every day until it happened while at the dealership. We even pointed out to the dealerships that there was already a recall on 2019 jeep cherokees for the instrument cluster failing, but they said ours was not one of the jeeps in the recall. If you google "2019 jeep cherokee dashboard display problems" or something similar, you will find dozens of complaints about this issue.
Car shut off while driving on the freeway. Thankfully coasted to the side of the freeway with minimal use of the steering wheel. I put it in park and got it to start again. Then it occurred again a few minutes later after I had exited the freeway on a side street. Again put the car in park and then got it to restart again. Very dangerous. All of this with a baby in the backseat.*dt the consumer stated the vehicle was service on 2/15/21 and the only defect found was a loose battery terminal.
When coming to a stop light or to turn my vehicle shuts off and now as I was trying to leave the parking lot it completely shut off and would not start brake became hard to the point were the peddle didn't move and the engine light was flashing as well as the battery light. When entering the freeway and waiting to merge my vehicle shut off luckily I was able to start it back up again.
Just purchased 2019 jeep cherokee trailhawk this week. It has 27000 miles on it. Went to fill gas tank at gas station; jeep wouldn't start. I had to use the remote start option to start while sitting in the jeep which LED the horn to blow continuously.
When coming to a stop in the vehicle, the 2019 jeep cherokee (bought used at 52,000mi) at 59,000mi now powers off randomly. Apparently this is due to a software issue that was recalled, but I do not see my VIN available for service. This is unacceptable as I am afraid of a newish car turning off while on the road.
A couple times now my jeep has shut down all electrical spell propulsion everything in the middle of traffic while driving while slowing down and it's very dangerous especially this morning when I was in an intersection with a semi bearing barreling down on me and I had no steering no brakes no propulsion nothing then the d for drive on the dash started blinking all servicing is up to date and now there is a warning light
The start/stop had a system failure abd ny car shut off in the middle of traffuc. I was stopped at a light and my car shut itself down and then when I took my foot off the break it started to go but then it immediately shut the car totally off and said there had been a start stop system failure.I have also had issues with my radio not coming on when I turn my car on and I have to turn my car off and turn it back on I have had issues with all of a sudden my flashers coming on for no reason and I am aware of and then I have to turn my car off and then back on for them to stop fighting I also have had issues with the seat not going back into place like it supposed to on the memory recall I've had issues with my car not beeping when I'm going to back up and there's somebody behind me or somebody coming close to being behind me and I've almost hit someone once because the alarm didn't go off. This car seems to be having numerous electrical issues but the one I'm worried about the most is the fact that the car just decided to shut itself off in the middle of traffic this is a safety hazard.
While driving at highway speeds, unknown problem console display and display controls switched erratically and became nonfunctional, disabling climate controls, switching radio stations, and console display lights and dash lights (speedometer, coolant temp, fuel etc..) turned off. Dangerous condition due to no heater during 9 degree f weather.
On multiple occasions my 2019 jeep cherokee has stalled out, with out warning, while I was driving, once on the freeway at 70 miles an hour in heavy traffic. After several trips to the dealer I was informed that this engine, the 2.4l has a systemic problem, in that burns about a quart of oil every 1000 miles and when the oil gets too low the engine just shuts off. No warning lights, just shuts everything off. At 70 miles per hour in traffic, having the engine stop and suddenly losing power steering and trying to move though traffic to the shoulder while rapidly decelerating is very dangerous. The dealer and fca are offering no solutions for this issue. From a public safety perspective this vehicle should be recalled, not to mention the environments costs and consumer protection aspects.
Jeep stalls when oil is low, battery light comes on, I have to pull over, restart my car, and it rattles. Stalls when I turn, and battery light comes on.
The vehicle will stall for no apparent reason. The most recent occurrence happened in the turn lane at a busy intersection, on a hill, in the rain. The car only restarted after several attempts. The vehicle will also lose steering for no reason while driving. The battery light will come on with the issues described above. Also, the car will chime while driving, with no trouble indication on the dashboard.
As I stop at a street light using the auto start/stop feature...the jeep did not turn back on. I was stranded and needed a tow. Eventually with a jump and turning off the auto start/stop button, the jeep will drive just fine.
This happened months ago and they cleaned some connections to fix it but its happening again. At full speed the car completely loses all electronics including power steering, braking, and the dash goes blank. Then it flashes a service transmission warning while every alarm and light on the dash comes on. After coming to a complete stop and putting it in park it will restart again. This has happened 3 times over 2 days.
While driving, my car will randomly shut off completely. There is a dinging noise and a quick flash of the battery light and then it says the press brake and push start. I can not accelerate but can brake. As soon as I'm completely stopped, the steering locks and it struggles to start again. It is random and has happened more than once in a row. It happened 4 months ago and the service department said the battery failed and replaced the battery, but it happened again a week again while I was turning. After I restarted it, it did it like 15 seconds later. Then two days after that it shut off randomly while I was driving 35-40 MPH down a straight road. I've taken it in again and this time they can't find anything wrong with it. Battery was fine, no codes. Even the software that got updated because of the recall (stalling while driving) was fine. I've seen people say that the oil level can cause it to stall, but my oil was at 60% at the time it started happening. It's not safe that the car randomly shuts off without notice, while driving on a road or highway. That can cause a serious accident if it happens at the wrong time.
Good evening! I purchased this 2019 jeep cherokee latitude plus with only 10 miles on it. The first 1000 miles we had issues with the start/stop feature. The car completely shut off while in drive. I took it in and the dealership said there were 40 fault codes. They cleared them and moved on. It happened again but this time, the check engine light came on. They cleared that code again. The third time I took it it was when the car shut off again but this time the battery light came on and multiple lights were flashing. I took it in and they said there was a loose battery and wire. They fixed it and now we are having problems with the radio. The screen keeps flickering and make beep noises. It has even frozen up on us. We have documented all of this with videos and I would be happy to share that with you. After the 7th time bringing in the vehicle. The dealership is still unable to fix it. I tried to higher a lawyer to see if this is lemon but without the dealership diagnosing the problem, there is nothing we can do. I just want my brand new car fixed. I've read hundreds of other review with the same issues please investigate!! Thank you!
I had just had my vehicle 6 weeks driving from a stop to another stop. Car started chugging thought I hadn't given enough gas then I thought it powered down at the stop .lights went out on both clusters went to accelerate chugged couldn't get across street check engine light came on I coasted to the side and it wouldn't start waited 15 min inched home about 3 miles called dealer sent a tow to pick car up had it for a week has same problem. They said to bring it back 500 miles when it happened has 3500 now afraid to drive. I need a vehicle can't leave for extended time and nothing is done
Car stalls while while idling. Car has to be put back into park and it takes a few tries before the engine starts again. Dealer inspected the electrical system and replaced the battery 3 months ago.
6 times in the last week, my car has shut off mid drive. As I am driving, my car will ding, my battery light will flash on and then my car will completely shut down within 3-5 seconds. I will have to turn my key to off, wait a minute and restart. I will have to pump the gas pedal and my car will sputter before it turns over and starts back up. Under normal circumstances, I do not have any engine lights displayed on my screen for attention and everything runs smoothly. I have also checked my battery on the screen display as I drive and it is always between 14.2-14.4v. During these shuts, my car is going under 30 miles per hour, but has happened as I am turning and going straight. Most recently (this morning), I was driving straight (had just pulled out of my parking spot at my apartment) and my battery light turned on and my car locked. The steering wheel and pedals were unusable, but my engine remained on. I checked my battery during this and it says it was at 12.2v. I had to shut my car off, pump the gas to turn the engine over and my battery displayed as back at 14.4v. This happened 3 more times before I was out of my apartment complex (every 50 feet or so) and I turned around and parked again. I had my car hooked up to diagnostics machine after it began the first shut downs, but it returned with no error codes and my battery tested fine and all the wires were secure. I called my jeep dealership and they stated I am outside my warranty (by 800 miles), so I would have to pay for the fix. This is clearly a defect with my car. I can see through online research that many other jeep cherokee owners are having these exact issues and jeep is giving them the runaround. I also see there are some recalls for jeep pertinent to this concern, however my particular car is not included. This is very dangerous as my son was in my car for all occurrences + I have a 30 min commute.
On several occasions while driving at various speeds the vehicle has stalled out or died. Either while driving at low speeds or turning left/right the same thing happens. Without notice, light indicators for battery, automatic start, and now engine pops on while the steering locks up as the jeep stalls. I've taken it to the dealership twice only for them to say there aren't any active recalls for my jeep and that they don't know what is the cause for the vehicle to stall while driving. I service my vehicle regularly and keep up with the maintenance. I purchased this vehicle in august of 2018 on only have 34,588 miles. This makes no sense and I fear that my and the passengers in my jeep lives are at risk from the malfunctions of this jeep engine system. The manufacture has been no help for the numerous customer complaints that are having the same problems. I just wish they could actually fix it so I can have some piece of mind!
The jeep started stalling when in motion/ driving about a month ago, it usually happened when braking to stop and the jeep will not turn back on. It takes about three times to turn over and start back up. Yesterday while driving on a busier road the jeep started throwing errors staying systems were not working, the check engine light came on and then when I tried to drive it through the stop light the vehicle would not shift or accelerate. I got it pulled over in a gas station parking lot and turned the vehicle off. The vehicle would not turn over the first couple of times and then it finally did. Not when I try to remote start the vehicle it will not stay running. Every time I have had this happen I have been driving on a city street and I am lucky I have not been in an accident as nothing works not even my hazard lights. I feel this vehicle is not safe to drive anymore. When the electric issue happened yesterday there was a red flashing lightening bolt on the dash and the traction control light was also flashing when it was telling me certain systems were not woking. I tried to get a picture but it did not take. I am current in canada at college and with the borders being closed I can not just drive to ny to get it looked at. I tried to call a jeep dealer here but now one will return my calls
I suspect that someone is taking over my car using the obd2 port. I was at an appointment on monday and around 7:00 pm I heard my car locked and I had my car already locked. When I returned to the car, the car radio screen was jumbled up and the car began to shake after u turned on the car. I had to turn the car off again in order to remove the scrambled icons on the screen. This has happened before since working at catalent in harmans md. I had a couple of phone calls that occurred prior to the incident happening which was about 10 minutes prior to my car locking or the indication of it locking when the horn went off twice. My car was parked right in front of the building located in rosedale maryland, 8767 philadelphia rd suite c, zip code 21237. The car has been feeling weird ever since while driving. When working at catalent, I have 3 police reports of people who had gotten into my car on multiple accounts even breaking items in my car. This has never happened until I started working with this job. I am no longer working there now due to hostile working conditions and was fired due to having negative time. In which those times required me to have my vehicle repaired and doctor's appointments that I utilized pto time and was approved by the supervisor. I have a lawyer speaking with catalent lawyer as well as eeoc cases and a worker's compensation case due to a worker allowing a metal 10 foot ladder fall on my back and I was told to complete a near miss report. I was out for a month and upon my return, I of course had a vehicle issue and told my supervisor when I would return. I told him that a I would rerun on wednesday and was fired on a tuesday. This happened on july 27. And still, I suspect that they are still finding ways to sabotage my vehicle.
Vehicles stalls completely and does not want to start it takes about 3 rounds of security mode of seconds before it will restart again.
Whole stationary, the jeep has acted like it didn't want to start 4 separate times, the climate changes itself to go the the front vent on high heat every time the car is turned on regardless of setting before turning off, and radio turns on and off on its own. The aux port on the console will work one day and not the next. While driving, the cruise control has stopped working twice. All this happened in a span of two weeks.
Tl* the contact owns a 2019 jeep cherokee. The contacted stated that after pushing the rear liftgate button to close the liftgate, the door closed although there was an object present in the closing path of the door. The contact indicated that the safety mechanism to prevent the door from closing onto the object had malfunctioned causing the object to become stuck between the door. The cause of the failure was not determined. The local dealer lee's summit dodge chrysler jeep ram located at 1051 se. Oldham pkwy, lee's summit, mo 64081 and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 19,000.
My car will shut off going down the road. I will have to put in park to start again. Has happened twice at busy intersections. Also while restarting it would not shift into gear and began rolling backwards.
Less than a year into the purchase of a brand new 2019 jeep cherokee, the auto start-stop failed completely during daily rides (before then, it used to work perfectly -- at the red light for example). Took it to the dealership service center where I had bought my car from, they told me the feature functions on a separate battery and that they could do nothing crazy but manually (temporarily) recharge whatever battery they were referring to. The service manager also cluelessly told me to give it a few hours after each ride until the battery responsible for the auto start-stop functionality recharges itself. Although I followed their instruction, I got zero result. Today at the time of writing this complaint, it is getting close to two years after my purchase and there occurs another annoying bug: the main battery keeps dying on me every time I want to start the car. Also, the front display shows an "engine temperature hot" message as the battery fails to start the car, although I do not believe the message is relevant since my car had been sitting in a fairly cool spot for at least 10 hours - no reason for any parts of it to get hot while the engine is shut down.
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