Bought car in 1/20 with 2.4l tigershark engine. Using excessive amount of oil; garage did not diagnose and car is now at jeep dealer. We had oil changes completed as required and still had to add oil between changes. At the last garage visit they had to add 2.5 quarts of oil. No oil light came on at any time. When car started running rough and wanted to stall we took immediately to garage. They say we need a rebuilt or new engine because of the oil consumption. We are working seniors with only one vehicle! A $3,000 bill is ridiculous especially since we found that this engine has had the same problem since 2012!
2019 Jeep Cherokee engine complaints
Page 11 of 17: complaints 281 to 310 of 473, newest first, as owners wrote them.
On tuesday, september 8, 2020 at approximately 1130 hours, my recently purchased 2019 jeep cherokee latitude plus 4x4 with 30,000 miles locked up at a speed approximately 30 plus MPH, while entering an interstate on ramp. A tractor trailer traveling at approximately 50 miles an hour narrowly avoided me in a near head on / t-bone accident. My vehicles engine revved prior to my transmission making tremendous noise and suddenly my vehicle felt as if I had just hit a solid concrete wall. My vehicle lost all steering and I had zero control over where the vehicle was traveling. My dash lit up with every light and my parking brake was also engaged. If this had happened a second later, I wouldn't be alive! If this had happened on the interstate at 70 MPH I can't imagine what damage this vehicle would have cause physically to me or any passenger. Let alone who this vehicle would have hurt. All these engines and transmissions should be recalled, they will kill someone. The transmission will damage the engine and vice versa, so recalling one after it damaged the other, is like putting a band aid on a turd! Northbound interstate 77 on ramp at the pocatalico entrance (I have owned this vehicle approximately 3 weeks and this is my first vehicle purchase). Again, I would ask the federal safety agency to recall all the engines and transmissions for this vehicle, these are lemon's which will kill, if they haven't already. I have seen the jeep lawsuit for the 2014, 2015's. Please stop them from selling these powertrains for the 2019's! Or at least make jeep recall them. This is fraud. If it's not, I don't know what is. So I'm stuck with a vehicle that can kill me, you guys are the only ones that can stop this. Thanks 🙏
My car will shut off going down the road. I will have to put in park to start again. Has happened twice at busy intersections. Also while restarting it would not shift into gear and began rolling backwards.
Tl* the contact owns a 2019 jeep cherokee. The contact stated that while driving 70 MPH, the rpms fluctuated up and down. The vehicle lunged forward, independently accelerated and decelerated. The contact thought that the vehicle had been rear ended. The vehicle failed to accelerate back to cruising speed. The contact pulled off to the side of the highway. The vehicle was parked on a slight incline and rolled backwards. The contact used the parking brake to completely stop the vehicle. The vehicle was towed to allen mello chrysler jeep dodge ram (13 marmon dr, nashua, nh 03060 (844) 532-9794). The mechanic heard a grinding sound when the vehicle was started. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 23,000.*dt consumer stated ptu power transfer unit was replaced as well as the part of the transmission. Dealer has not put any of what had occurred in their reports.
Tl* the contact owns a 2019 jeep cherokee. The contact stated that while driving 50 MPH, the vehicle stalled and jerked intermittently without warning. The contact coasted to the shoulder of the roadway, turned off and restarted the vehicle. The vehicle resumed normal operation. The vehicle was taken to frank fletcher dodge chrysler jeep (3314 stadium blvd, jonesboro, ar 72404) where it was diagnosed and it was determined that the engine needed to be replaced. The contact also mentioned that the oil needed to be changed every 3,000 miles. The vehicle was not repaired. The failure recurred multiple times. The contact referenced the federal safety agency campaign number: 18v344000 (engine and engine cooling) as a possible solution the failure. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 33,000.
While taking a right hand turn through a traffic light into the flow of traffic the vehicle shut off and I had to come to a complete stop and put it in park to restart.
Tl* the contact owns a 2019 jeep cherokee. The contact stated while driving at low speeds, the vehicle shut off without warning. The contact noticed the oil level was low. The contact called landers chrysler dodge jeep ram (315 goodman rd e, southaven, ms 38671 (662) 349-3006) and was informed there were no recalls associated with VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 36,000. Invalid VIN.
Less than a year into the purchase of a brand new 2019 jeep cherokee, the auto start-stop failed completely during daily rides (before then, it used to work perfectly -- at the red light for example). Took it to the dealership service center where I had bought my car from, they told me the feature functions on a separate battery and that they could do nothing crazy but manually (temporarily) recharge whatever battery they were referring to. The service manager also cluelessly told me to give it a few hours after each ride until the battery responsible for the auto start-stop functionality recharges itself. Although I followed their instruction, I got zero result. Today at the time of writing this complaint, it is getting close to two years after my purchase and there occurs another annoying bug: the main battery keeps dying on me every time I want to start the car. Also, the front display shows an "engine temperature hot" message as the battery fails to start the car, although I do not believe the message is relevant since my car had been sitting in a fairly cool spot for at least 10 hours - no reason for any parts of it to get hot while the engine is shut down.
Car will stop when in a low gear. The vehicle will turn off and has to be put back into park, then restarted. Also the vehicle is now not turning completely off when in park. Have had to disconnect the battery to turn car off.
While make a right turn from a city street into my residential area the vehicle turned off in mid turn.
Engine will consume 4-5 quarts of oil between scheduled/pre programmed oil changes. All oil cha tea have been conducted as scheduled. Engine will shut down spontaneously due to low oil if oil is not checked at every refueling.
After coming to a stop at an intersection with a red light I was at a complete stop and the auto engine on/off feature activated. When the light turned green I went to accelerate but as soon as I applied the accelerator the displays, dash lights, and headlights all turned off. The vehicle's engine also turned off. The electronics stayed off for several more seconds before coming back on but I could not start the vehicle for nearly a minute. While attempting to turn the vehicle back on I had put it in park, had my foot on the brake, and had held the push to start button in all three positions. The engine did not attempt to turn over at any time. After approximately 1 minute, I was finally able to start the vehicle again and continue to my home. Once I arrived, I cycled through the vehicle information screens. The battery read an output of 13.6 volts. The vehicle acted normally afterwards and no warning lights appeared after or were on before.
The cherokee suddenly and unexpectedly turns off. Luckily while standing at a red light. Was at the dealership - drove several miles without finding an issue. Today (8-5-2020) it happened again for the third time.
While coming to a stop at a freeway entrance I slowed then when I was able to enter the traffic stream I accelerated and there was no acceleration or was slower than normal. This has happened several times. The car engine in not off but at idle. This is dangerous because you have to accelerate rapidly. Sometimes acceleration comes on abruptly after 2 seconds of pedal being pushed down
Engine consumes oil. The engine consumes more than a quart of oil every 1000 to 1500 miles, and when the oil is too low the engine shuts down. This is very dangerous when driving on the express ways or in traffic.
Driving on a local road I lost ability to accelerate. It sounded like the engine was no longer running. Luckily was able to pull over. After turning off the car I could not turn the car back on.
My car is having an issue with starting up its delaying as if its flooded. It does it with the automatic start up and the key start up. It is parked in my driveway or in parking lots at a store or work. The radiator fluid is always showing low there is no cracks or leaks something is definitely wrong. I check every time I drive it then park.
2019 jeep cherokee completely stalled while decelerating on the interstate. Lost all power, steering, and brakes. Was able to restart the vehicle as soon as I put it in park. Called 3 different jeep dealers who told me they can't diagnose it unless the check engine light is in and that I should call back if it does it again. The 4 cylinder model has a recall for a software glitch for the exact same issue, but mine is a v6. I hope I live through replicating the experience so I can call the dealer to be told they can't/won't figure out what's wrong.
Vehicle randomly loses power while driving. Engine has plenty of oil. After car shuts off sometimes it won't turn right back on. No engine lights pop up indicating issue with car before or after. Randomly car will not turn on after being parked either for hours (at home) or minutes (parking lot) sometimes will turn on, sometimes not at all. Plenty of oil in car. No engine lights flash before or after problem.
Was driving our 2019 jeep cherokee 3.2l trailhawk and as we were braking for a stop sign it just died on us. It started back up but stuttered as it turned over. Something is a miss because it has never did this. Always runs great in the past???? What in the world 🌎 is going on???
The engine shuts off while driving. It happens every month. Dealers are crap because they don't know why！I need help.
My 2019 jeep cherokee 2.4l engine stalls whenever the oil level gets below 60%. It usually happens when making turns or slowing down. The entire car shuts off while in drive and shows the battery light on dash. Latest time was when I was on the highway going 80 MPH when the car stalls when making a turn around a bend. I have been in 3 almost accidents because of this issue. I've taken it in to a dealership and I was told it was to protect the engine if the oil levels go to low. Have to put the car into park then shut the car off completely, then start it up again. Last happened 2 months ago before an oil change and now experiencing with 61% oil life and checked the dipstick which was more than enough oil to run.
Tl* the contact owns a 2019 jeep cherokee. The contact stated that on several occasions while driving at 15 MPH, the vehicle loss motive power and stalled. A message displayed on the instrument panel instructed the contact to restart the engine. Crowley chrysler jeep dodge ram 1461 farmington ave, bristol, ct 06010, (860)261-3000 was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
Engine stalled while driving and turning. The battery light came on the dashboard and the 'd' drive was blinking. Had to coast the car to a safe spot at home, put in park turned car off, then restarted. Scared and dangerous moment.
My jeep randomly shuts off while driving. This has happened to me 6 times in the two years since I purchased the vehicle brand new. Last happened around 3 weeks ago as indicated below. Very dangerous. Can not control when this happens. Dealer told me it was because I was past due for an oil change, and the engine shutting off was to protect the engine. If you do a search online, you'll see many other jeep owners are experiencing the same issue. Please help before someone gets killed. Sometimes nothing gets done until someone gets seriously hurt. Unfortunately, the fear of a lawsuit after someone gets seriously hurt is what has to happen before any action is taken by manufacturers. Please help all of us avoid that.
Stalling issue. Stalls during a hard turn or stop.dealer keeps telling me its due to trans recall. It is not it is due to low oil pressure, safety shut off. My vehicle has done this since new. Now over 40,000 miles and continues to be a death trap waiting to happen.
On june 15, 2020, I turned left onto a city street and my vehicle began making the warning sound, the same sound when the seatbelt isn't buckled. A few seconds later when I turned right into another city street, the battery level warning came on, then the entire dash lit up and the vehicle quit. After a few attempts to restart, the engine came back on. The next day after I made a left turn, the same thing occurred, the battery level flashed on the dash, then the entire dash lit up and the engine shut down. I wasn't able to steer the vehicle to the shoulder of the road. It took 5 attempts before the engine would restart. On the june 18th soon after I pulled out of my driveway onto a city street, the same event occurred, the dash lit up and the engine stopped, however this time I wasn't making a turn, but I had slowed down because another vehicle coming in the opposite direction had veered close to my side of the road.it took several attempts to restart the engine, and it soon cut off again before I got it back in the driveway. When this occurred, there is no way to guide the vehicle to the side. I was very fortunate that I wasn't hit. Now I am too scared to drive my vehicle.
From the that I drove it out of the dealership I noticed that applying the gas did not get me the instant needed power to get this 6-cylinder car moving. In november this car with less that 300 miles was back at the dealership when it also developed a surge in power and a fluctuating engine revving... It spent a month at the dealership before they could determine what the problem was. That problem may have been solved but the acceleration is still a concern of ours which we need to live with for another 2-years which is the remainder of our lease.
Cars stalls out without warning when slowing. The last time it was when I was making a turn, all other times were when I was slowing approaching a stop sign. When restarting it takes a few seconds to turn over it doesn't start right up.
5 out of the last 6 times when I am leaving the house, the engine shuts off when I make a left hand turn. When I restart the engine sounds like the battery is dead. It takes a few seconds, but then the engine finally restarts. I only have had this problem in the morning.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Jeep Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history