The contact owns a 2019 Jeep Cherokee. The contact stated while driving 45 mph, the low oil warning light was illuminated. The contact was able to park on the side of the road and add oil before continuing driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power train control module to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,400.
2019 Jeep Cherokee transmission complaints
Page 25 of 29: complaints 701 to 730 of 840, newest first, as owners wrote them.
The contact owns a 2019 Jeep Cherokee. The contact stated that there was an abnormal sound coming from under the hood while driving. There was no warning light illuminated. The vehicle was taken to the dealer to be test-driven however, the mechanic was unable to duplicate the issue. The manufacturer was made aware of the failure and suggested that the vehicle be taken back to the dealer to be diagnosed. A case was opened. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The contact stated while driving at 50 mph, the accelerator pedal was depressed however, the vehicle failed to accelerate above 50 mph. There were no warning lights illuminated. The vehicle was not repaired. The approximate failure mileage was 4,000.
While driving my 2019 Jeep Cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.Lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.I was trying to step on the gas pedal but the vehicle would not move.I have noticed on my center console display was black nothing was display no radio or climate controls.On my front dashboard display had a warning of SERVICE TRANSMISSION RESTART IN PARK.The engine light was display also the battery, emergency parking brake, and the traction control was display.This event happen five times in two days. I have taken this vehicle to a Jeep Dealership and they are saying that the transmission needs to be replaced.I am saying to myself that this is a Jeep Cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the federal safety agency should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
Service light on dash "svc 4wd" took it to the dealership stated power transfer unit solenoid bad. Ordered part and when received pulled ptu off vehicle and removed solenoid. Saw that ptu had internal damage and ordered new ptu. Replaced ptu when received. This is same failure of the 2014-2018 cherokees recall. My 2019 was not included.
While driving my jeep suddenly shut off. This happened twice, so I took it to liberty jeep in libertyville. I was told that they would need to do a PCM reprogram and that it will now burn 1 quart of oil per every 1000 miles and that I would need to keep an eye on it to continue to top of the oil so the jeep doesn't shut down. This is not acceptable for a dealership to say. I am fearful of driving long distance on highways with this now and would like to get out of this lease. I have attempted to discuss with the dealership and I haven't had any luck. Owner or managers do not return any emails or phone call. This is very disturbing.
Service light on dash "svc 4wd" took it to the dealership, and they told me in 30 minutes it was the transfer case gone bad. 2014-17 had a recall on the same issue, and they already knew what was wrong with it. Your 2019 was not included with this recall yet, but it is going to cost your $3,500 for us to fix it. A full diagnoses requires the transfer case to be remove and a test to see if the gears turn, and that is a 4.5 hour labor job. This was not done, because the dealership already knew the transfer case was faulty. I called jeep and opened a case # 78851829, but they told me it was VIN# sensitive and the 2019 cherokees have not been added to the recall for the 2014-17 yet. Save my receipts, so I can be reimburst on this model is added.
Car stalls while driving. Has occurred well over a dozen times. While driving, there is suddenly no power in the engine. After several visits to dealership, it was decided that this is due to low oil levels. I was told to check oil at every fill up, something I have not had to do since 1979. At every oil change (not at dealership), I am told that my vehicle burns oil. As stated in a recall previously:'an engine stall while driving can cause a vehicle crash without prior warning). The danger also lies in the replacement of oil while car is in the middle of a road. We need a new engine.
I drive a 2019 jeep grand charokee latitude. I approached a stop light last month at a major intersetion and the engine shut off. The car behind me almost rearended me with my new born. Omg this car is not safe to drive if it just shuts off for no reason. Later this month the front suspension started making alot of noise. The car has 43000 miles. Observed the passanger side strut mount clip that keep the strut from seperating from wheel wheel loose. Strut failed and caused issues with drive train. Car is on blocks in my garage know awaiting struts and strut mounts. The jeep used a very small plastic clip to secure the top part of the strut, so in my case when the strut failed, the clip came loose and almost seperated leaveing the top of strut un-attached to anything omg! This a hug safty issue. Why has the federal safety agency not investigated this poor design. A placstic clip to hold a strut that is supporting the front end of a vehicle!!.
Clutch slips when downshifting. Also when shifting the jeep in reverse a gap is felt before the jeep lurches in gear seems like the gear is engaging late.
2019 jeep cherokee trailhawk randomly shifts to neutral. Not specific to speed, climate or terrain. Commonly occurs during reducing and acceleration speeds. While driving the RPM will rise significantly resulting in the traction control light to engage and a p061b trouble code. Continued attempts to accelerate results in consistent illumination of the check engine light (due to the p061b). Air filter is clean with no additional obstructions. Wheel/tire size are at factory specifications and are original to the vehicle. Transmission regains traction when vehicle coasts to 10 - 15 MPH. With the "transmission software update" the problem continues to occur. Again this particular issue happens randomly without any warning, sounds, or physical jolt or abnormal movement while driving.
Engine stalls out randomly on the highway and runs itself completely out of oil. Transmission lunges/jolts through gears.
Our 2019 jeep cherokee limited has just over 12k miles. The instrument cluster (dashboard, radio screen display, and gear shift lights) go black or dark grey, and we have nothing displayed - speedometer, gas gauge, climate controls, messages, or any other safety information. We are just driving along, and the instrument cluster just quits working. This has happened four times now. Three times the display came back on after several minutes, once after stopping the car and restarting, while one other time it did not work again until we started the car the next morning. This is a serious safety issue, because we are driving without any vital information. We have taken our jeep to two different dealerships who did not fix the issue because they said there were no error codes displayed. They stated we would need the jeep at their dealership indefinitely and they would need to drive it every day until it happened while at the dealership. We even pointed out to the dealerships that there was already a recall on 2019 jeep cherokees for the instrument cluster failing, but they said ours was not one of the jeeps in the recall. If you google "2019 jeep cherokee dashboard display problems" or something similar, you will find dozens of complaints about this issue.
After leaving my vehicle at the dealership over night and being told I just need to make sure I come back in 300 miles to run another test so they can check the levels of the oil , I expressed my concerns with the service advisor about fearing for the safety of myself, my aging mother, children, unborn grandchild, and her father ; service advisor assured me once I drove vehicle my fears will all be at ease because it was already test driven and was "good to go safely" I recluctantly agreed and when got in my car it did not start and on the 3rd time it struggled to get on and sounded louder than I have ever heard it -I went back into the service dept and refused to take it like that
Jan (2x) & 3x the frst week in feb. Expressed concerns because I've been told on numerous different occasions that it was good to go& once I drive it I would feel so confident, because he already took it for a drive. But I needed to bring back oil change in about 300 miles and then they'll do another test to see if that is another recall issue. I purchased a brand new vehicle with 29 miles from your dealership because I do not have the time to be worried about vehicle issues especially since my both my daughters are learning to drive in this vehicle. My 15 year old pregnant daughter drives this vehicle more than I do because I'm at the office and she runs my errands and I do not feel comfortable even allowing them to be a passenger let allow drive it to and from their practices when I have to work. Well, I was reassured again just to bring it in when it needs an oil change (300 miles away) in motion recall id#: 286936
Fast forward to nov or dec of 2020- my vehicle did the same thing, completely shut down while I was driving on the expressway. On i35 going about 65-70 MPH. Again, I called the dealership was told it sounded like a maintenance problem.. A few weeks later, my teenage daughter was driving to pick up her sister at practice she called me terrified because the vehicle shut down mid drive and while she was at traffic light I showed the service tech the video of the vehicle doing this& he told me that I no longer had warranty-it was going to cost me $150 just for the diagnostics. I left my vehicle there for 3 days, in those 3 days I got salesman calls asking to trade it in and no calls from service notifying what was being done to my car. Then get a call from service saying it was going to cost $400 to fix and I no was paying for another financial mess with another veh; rec'd call from ser. Empl. Nothing wrong with veh- mistaken my car's p/k with auto just need to put my auto backthis is extermly unsafe because I have been teaching my daughters how to drive they wouldnt know how to respond
While idol at light dove & 29th st mcallen texas vehicle turned off and stalled (recall id#286936) in heavy construction on intersection increased the unsafe condition for my passengers (all children) then started I drove across the intersection- mid drive steer wheel locked lights blinkining vehicle engine shut down while driving vehicle called dealership said to bring it in there were a lot of recalls on about this or I needed an oil change. That day I was diagnosed with singles and ended up spending the next 2 weeks at home. All of these appear to be recall and created unsafe conditions not only for myself, my children, and their teammates (my other passengers) but for other drivers in heavy traffic and children riding their bikes I had to honk to catch their attention and put on my hazards lights so the vehicles behind me would notice I was stalled again on dove and 29th st thourghout all this time I kept getting calls to purchase extended warranty never rec'd call or text about recall until feb. 1st, 2021that was the first time I rec'd notification in writing via text about recall
2019 jeep cherokee is doing everything that the power train recall was listed for in 2018 but this VIN was not covered under the recall. My vehicle has broke down multiple times without warning and I have even bought a new battery just to find out that was not the problem. The most recent time it broke down it was stationary, all warning lights came on across the instrument panel. The warning lights have flashed like that before while in motion on highway and city.
Bought a used 28k mile 2019 jeep cherokee fwd on dec 20th 2020. Took it through a car wash first weekend of january 2021. At end of wash when you are supposed to take it out of nuetral and into drive the transmission would not engage. I could hear it spinning but no action. I was able to coast forward to get out of the way of others leaving the car wash.thinking it was a fluke I took it back following weekend. Same thing happened. I coasted to a safe place to park. No problems with brakes. Lights had been flashing on shifter panel but had stopped before I read what was said. Took car to dealership. They scoped it and reported no problems. Said it would be necessary to put car in park , turn car off and restart again to reset computer which was confused by wheels turning in nuetral through car wash. Said they hadnt had other such issues. Ive never owned a car with this issue. I'm of sound mind but was very harried at this event knowing other cars were right behind me !! Doesn't seem right. Please look into this. I can't have bought the only 2019 jeep cherokee fwd vehicle with this issue.
When coming to a stop light or to turn my vehicle shuts off and now as I was trying to leave the parking lot it completely shut off and would not start brake became hard to the point were the peddle didn't move and the engine light was flashing as well as the battery light. When entering the freeway and waiting to merge my vehicle shut off luckily I was able to start it back up again.
When slowing down and starting back up to speed the engine and transmission are not in sync causing a hesitation to occur not all the time but sometimes when your coming on to the interstate and you go to accelerate this hesitation occurs witch good be dangerous.
When shifting from reverse to drive the transmission hesitates going into drive 50% of the time this hesitation usually lasts from 1 to 3 seconds. Doesn't happen every time but it does happen frequently,
While driving, my car will randomly shut off completely. There is a dinging noise and a quick flash of the battery light and then it says the press brake and push start. I can not accelerate but can brake. As soon as I'm completely stopped, the steering locks and it struggles to start again. It is random and has happened more than once in a row. It happened 4 months ago and the service department said the battery failed and replaced the battery, but it happened again a week again while I was turning. After I restarted it, it did it like 15 seconds later. Then two days after that it shut off randomly while I was driving 35-40 MPH down a straight road. I've taken it in again and this time they can't find anything wrong with it. Battery was fine, no codes. Even the software that got updated because of the recall (stalling while driving) was fine. I've seen people say that the oil level can cause it to stall, but my oil was at 60% at the time it started happening. It's not safe that the car randomly shuts off without notice, while driving on a road or highway. That can cause a serious accident if it happens at the wrong time.
The jeep jersey alot stop and start I thought someone and hit me from behind. Going up hills it jenks. I had to replace a shock last month that was leaking and I bought this vehicle brand new .
Vehicle burns a tremendous amount of oil.minimum of 2 quarts between oil changes.also vehicle lurches when put into gear on first few startups of day.
I'm not sure if I picked the correct category. But basically sometime when I stop my vehicle shuts off. It has happened a few times now. My car no longer does the thing when it turns the engine off to save fuel. My vehicle also starts so sometimes, like it's having problems with the engine turning over.
Tl* the contact owned a 2019 jeep cherokee latitude. The contact stated that while driving on a damp road at 45 MPH, the vehicle independently went into park which caused the wheels to lock as several unknown warning lights appeared on the instrument panel. Due to the contact losing control of the vehicle, the vehicle slid off the side of road and hit several metal poles located in a farm yard. Once the vehicle came to a halt, the contact shut off the vehicle and discovered that the front driver side tire had detached from the vehicle. The air bags did not deploy upon impact. A police report was not filed and no injuries as were reported. The contact was able to change the driver side tire with a spare and drove the vehicle home. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was then towed to an independent mechanic where insurance deemed the vehicle a total loss. The failure mileage was approximately 60,000. The VIN was unavailable at the time of the complaint. *dt
On tuesday, september 8, 2020 at approximately 1130 hours, my recently purchased 2019 jeep cherokee latitude plus 4x4 with 30,000 miles locked up at a speed approximately 30 plus MPH, while entering an interstate on ramp. A tractor trailer traveling at approximately 50 miles an hour narrowly avoided me in a near head on / t-bone accident. My vehicles engine revved prior to my transmission making tremendous noise and suddenly my vehicle felt as if I had just hit a solid concrete wall. My vehicle lost all steering and I had zero control over where the vehicle was traveling. My dash lit up with every light and my parking brake was also engaged. If this had happened a second later, I wouldn't be alive! If this had happened on the interstate at 70 MPH I can't imagine what damage this vehicle would have cause physically to me or any passenger. Let alone who this vehicle would have hurt. All these engines and transmissions should be recalled, they will kill someone. The transmission will damage the engine and vice versa, so recalling one after it damaged the other, is like putting a band aid on a turd! Northbound interstate 77 on ramp at the pocatalico entrance (I have owned this vehicle approximately 3 weeks and this is my first vehicle purchase). Again, I would ask the federal safety agency to recall all the engines and transmissions for this vehicle, these are lemon's which will kill, if they haven't already. I have seen the jeep lawsuit for the 2014, 2015's. Please stop them from selling these powertrains for the 2019's! Or at least make jeep recall them. This is fraud. If it's not, I don't know what is. So I'm stuck with a vehicle that can kill me, you guys are the only ones that can stop this. Thanks 🙏
Tl* the contact owns a 2019 jeep cherokee. The contact stated that several service indicator lights were displayed while driving 79 MPH prior to the vehicle shutting off independently. The contact coasted the vehicle over to the side of the roadway. The vehicle was restarted however, operated with reduced engine power. The vehicle was slowly driven to don johnson's cumberland motors (1925 elm st, cumberland, wi 54829, (715) 822-4931) to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that the failure was with the transmission. The contact was referred to the dealer for assistance. An appointment was scheduled but was still pending. The manufacturer was not made aware of the failure. The failure mileage was 42,560.
Tl* the contact owns a 2019 jeep cherokee. The contact stated that while driving 70 MPH, the rpms fluctuated up and down. The vehicle lunged forward, independently accelerated and decelerated. The contact thought that the vehicle had been rear ended. The vehicle failed to accelerate back to cruising speed. The contact pulled off to the side of the highway. The vehicle was parked on a slight incline and rolled backwards. The contact used the parking brake to completely stop the vehicle. The vehicle was towed to allen mello chrysler jeep dodge ram (13 marmon dr, nashua, nh 03060 (844) 532-9794). The mechanic heard a grinding sound when the vehicle was started. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 23,000.*dt consumer stated ptu power transfer unit was replaced as well as the part of the transmission. Dealer has not put any of what had occurred in their reports.
Driving down the road and the automatic transmission shifts hard into a certain gear, 3rd to be exact. It feels like the transmission is going to fall out. Then when I have cruise control on and its set at 70 going down a hill and the engine revs the rpms past 5 to slow down which it never does until I use my brakes to show down. The car is in motion, but on 9/5/2020 the clunk sound did it 4 or 5 times that day and I had the air on. Stopped in a parking lot to the store to grab things, then the check engine light goes on. Get home about 2 miles away from the store and went to put in reverse and the car wouldn't move. Then put it into park and back into reverse then in could move the vehicle
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