Jeep Cherokee premature wear problems

Filed Feb 2, 2026 · Transmission · MI

See attached document for complaint. Subject: Formal Complaint Regarding Unresolved Recall and Vehicle Held Since February 2025 To Whom It May Concern, I am submitting this letter to formally report significant concerns regarding an unresolved safety recall affecting my Jeep Cherokee. My vehicle has now been held at an authorized dealership since February 2025 due to the lack of an available remedy. Since the original recall notice, I have contacted both the dealership and the Stellantis recall hotline multiple times. Each time, I am given a new projected month for the remedy to become available. In October I was told November, in November I was told December, and now in December I am being told January. This cycle continues with no definitive solution, effectively leaving me without access to my vehicle for nearly a year. I am also concerned about the extended period of inactivity and the resulting potential for component degradation, including leaky seals, warped rotors, electrical issues, and tire damage. The service department assured me this would not be a concern, but I disagree and believe the prolonged storage may create additional safety issues or repair needs. I am requesting the federal safety agency’s assistance in reviewing this matter, as the lack of remedy and extended vehicle hold time appears unreasonable and may represent a failure in recall execution. Thank you for your attention to this safety concern.

Filed Apr 29, 2022 · Airbags, Brakes · NH · crash

Vehicle is a 2019 Jeep Cherokee Trailhawk with approx. 23k miles as of 4/28. A NH state inspection failed on 4/28/22 at 3 PM due to front rotors being "very delaminated and pitted" and front brake pads wearing unevenly as a result of the rotor delamination. In the months prior to inspection, stop time/distance was noticeably increased, and light pulsing could be felt when coming to a stop. An appointment to replace the rotors and brakes was made for 4/29/22 at 10 AM. Approximately 1 hour after the inspection, the vehicles in front of me came to an abrupt stop due to an intersection ahead. I was not able to stop in time and hit the vehicle in front of me, which was at a stop. That vehicle then lurched forward and hit the vehicle in front of it. After impact, the front upper and lower airbags deployed very slowly, but did not fully inflate. The radiator cracked as a result of the collision, as coolant began leaking from the vehicle and the vehicle began to smoke prior to me turning it off. There was extensive damage to the lower front bumper and hood, as well as mild damage to the quarter panels. Further damage is unknown at this time, as the vehicle was towed and is being assessed for repairs. No other persons involved in the crash were injured. I have sustained very mild bruising of my left knee from the steering column, soreness in the back of my neck and upper back, soreness in my right hip, and a very mild chemical burn in my throat (presumably from the airbag powder).

Filed Jul 31, 2020 · Brakes · 15,500 miles · IL

2019 jeep cherokee 4x4 latitude with 15500 miles..brake pedal pulsating when stopping..front rotors warped bad..dealer replaced front pads and rotors

Filed Feb 27, 2018 · Engine, Suspension · 12,000 miles · FL

I bought my jeep with 12,000 miles. I have taken it to the dealer 3x so far for the same exact issues. Transmission clunking, lurching, wont down shift at low speeds. When in traffic below 20mph some times it revs for a few seconds and doesn't move and then the vehicle lurches forward. Sometimes it just has no acceleration like its stuck a few gears too high. The shift going into 5th gear sometimes feels like I got rearened it shifts so hard. When this happens the vehicle jerks back and fourth and has a metallic bang going into 5th. The 5th gear hard shift is intermittent. The bogging, lurching and refusal to down shift at slower speeds is constant. Dealer has yet to be able to do anything but computer updates. They say its "normal". It is very dangerous in traffic because you never know what its going to do when you try and accelerate. I can't count the number of times I have tried to cross in between traffic and the truck refuses to go or just moves at a turtle speed.once I press the accelerator hard enough it will down shift hard enough to break the tires loose and peel out when it lurches ahead. It is very troubling and I don't want to let anyone besides myself drive it because I dont want them to get in an accident. I can also assume that all of these hard shifts are causing a lot of premature wear on my drive train. Its like putting the car in neutral, revving it up and then slamming it into gear. It is a daily occurence.

Filed Aug 11, 2017 · Brakes · 16,700 miles · MA

Front brake rotors required replacement when car odometer reading was 16700 miles. Dealer said "rotors warped" and was a common problem occurring in vehicles with less than 20000 miles. Dealer said caused by car not being driven for 2 month period. Not covered by warranty after 12000 miles or 12 months. Complaint is the brakes on a new car should not fail after only 16,700 miles of normal driving. Cost to repair was $482.00

Filed Apr 18, 2008 · Visibility · 21,237 miles · NM

2/14/2007: automatic windows malfunctioning. Passenger window rolls up then half way down. Drivers window not automatic in either direction. It appears, the dealer has finally fixed the problem, on 4/14/2008 after numerous attempts. Rear passenger brake rotor worn severely. Brakes making terrible noise. Dealer refused to fix, said it's not a warranty item. Low tire pressure light comes on frequently. Claims we must have a leak in tire. Continues to do the same thing today 4/2008. Vibration, like an engine miss at idle. Dealer could not duplicate problem, not repaired. Ebs light flashes at random times on dry, flat, straight roads at various speeds. Dealer could not duplicate problem no repairs made.

Filed Jan 8, 2007 · Brakes · 54,427 miles · MD

At 20,000 miles my jeep cherokee shuttered when braking at highway speeds. It was so violent it almost threw my jeep into the dividing wall. I took this to my dealer and was told it was a $700 repair to replace my rotors and break pads. This is covered under a jeep service bulletin but was not a recall. Jeep knew before my vehicle rolled off the assembly line that the brake rotors warped under conditions of high heat or the use of salt on the highways. This is due to the composite metal of the rotor. I then took my vehicle to my regular mechanic and had the rotors replace with chrysler parts. Once again I am experiencing the vibration at 54,000. I have been told the same thing. I am now keeping a collection of warped jeep rotors in hope that eventually they will be held accountable for this problem.

Filed Feb 5, 2005 · Brakes · 7,000 miles · MI

My 2000 jeep cherokee was purchased new in 2000. Since then, my front brakes and rotors have had to be replaced every 7000 miles. The dealer replaced them at 7000 miles and after that refused. Said it was normal wear and tear after 10,000 miles and not under warranty. Said it was because I drive my vehicle for work (post office) and stop a lot. There are 35 pages of complaints on the internet stating exactly the same problem at every 7000 miles and 54 complaints on your site with the same problem. When the rotors warp, the car is very difficult to stop safely at 40 to 55 MPH. Apparently, chrysler has had this complaint since 1998 thru 2003. Why hasn't there been a recall? A safety violation?

Filed Aug 30, 2004 · Body, Brakes · OH

Problems with standing water in the footwell, failed air conditioner, rubbing fan and door adjustments. *mr there was standing water in the passenger foot well. The vehicle also needed new brakes due to rusted rotors. The consumer requested reimbursement. *sc

Filed Jun 8, 2004 · Brakes · 3,000 miles · CO · crash

Purchased a new 2001 jeep cherokee sport. When brakes applied car weaved or pulled to the left. (2) emergencey stop on major hwy. 2 am front end shook violently and pulled my car onto the center grass divider.(3) returned jeep to dealer. Service manager could not replicate problem. Brought car to independent brake repair shop. Replaced pads, and installed new rotors. Two days later car shook violently upon braking at 45mph. Returned to lithia colorado jeep dealer. Stated warped rotors. Replaced rotors and pads. Problem is on going and will now need to have repairs done a third time in 24.000 miles. General manager of lithia states he can repair brakes but not solve the problem because both he and chrysler know the rotors are defective they simply replace the old rotors with new defective rotors. 35 exact problems reported on www.mycarstats.com in the last 90 days.