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2017 Jeep Compass: start-stop system problems

11 of the 229 complaints about the 2017 Jeep Compass describe start-stop system problems.

owner complaints
11
of this car's complaints
5%
recalls
1
Is there a fix? There is 1 recall and 59 service bulletins for this area of the car. See below

Start-stop system problems by model year

What owners say

Filed Dec 16, 2025 · Brakes · TN

While driving, my parking break will turn on and halt the car. It usually is around when there is an issue with my auto start/stop.

Filed Dec 19, 2024 · CA

Auto Start Stop feature stop working and caused my car to stall. I had to set my car to stop, take my foot of the break. Re started my car, all while traffic was going, in danger of getting rear ended.

Filed Jan 17, 2024 · Electrical, Engine · NC

Auto stop/start will malfunction and show a message saying to cut the car off and start it again. This poses a huge safety issue as it can cause an accident from not starting up and shutting off when it stops. Car also says “please park safely car will shut off soon”. My alternator has been checked and the aux battery and regular battery have been replaced as well so they are unable to figure out why I’m getting this message.

Filed Jul 17, 2023 · Electrical, Engine · NY

the auto start/stop function shuts vehicle off and unable to start gain my safety and of others was high as it happens on multiple lane highways unable to reproduce as it can happen randomly, there were no warning lights or any other sign of future stalling or complete shut down when stopping.

Filed Sep 16, 2022 · Electrical, Transmission · ID

Question 1: The Auto stop start system went out last October or November and I couldn't get it into the shop with in the warranty because they wouldn't schedule it. After that in February my battery started dying and I had to replace my battery 5 times now. That's when starting in August all of my instrument cluster/panel would light up and it would start my lights on the inside of the car to flash, radio to start cracking and the doors locks switching back and forth. It then will start flashing the ABS warning. The ABS warning wont stay on but it will ding and flash about every 2-5 minutes. Then it will show the pull over safely vehicle ill shut off soon and begin locking up my front driver side tire and rip you into on coming traffic. Then it will start going into limp mode and then revving up on its own. Question 2: The tire being squeezed by the brake will rip you around and start turning the whole car into the other lane/ oncoming traffic. It will also start shutting down. Question 3: A mechanic at O'Reilly's ran system diagnostic and then looked it up and saw that Campaign NO: 17V740000 and Campaign NO: 17V301000. Question 4: No. Question 5: The only issue started in October/ November of 2021 and that was the start stop system went out and the dealership wouldn't see me and told us not to worry because it wasn't important. Then the battery dying every couple of weeks and constantly needing jumped or replaced. Then came the the ABS warning and then the whole car shutting down and locking the drivers wheel up in August.

Filed Feb 4, 2020 · Driver assistance, Electrical · 6,000 miles · FL

I purchased my 2017 jeep compass trail hawk brand new, my production date is april 26, 2017. I have had endless issues w/ this vehicle, I have owned other jeeps and never had these issues. It started w/ my radio making this crazy indescribably loud sound along w/ freezing the screen. Turning off the radio would not stop the sound, not even turning off the entire vehicle would stop the sound. Serv dept could never replicate, I brought it in one time when radio was on a non-existent phone call and acting up. They took my car and turned it off, next day told me they couldn't replicate. I demanded that the girl who took my car in and saw what was going on speak with the tech to explain what she saw. They agreed to order me a new radio. Additionally I began having issues w/ jeep throwing on random dash indicator lights and not starting. Tcm pin was spreading and causing indicators b battery controlling stop/start tested bad. They replaced. I had already replaced my a battery a day or so before. Damage wires found at fuse box (they blamed me) I have made zero mods to car or even lifted the hood myself. Bcm replaced. I had issue w/ engine cutting off while driving in road & pulling ebrake before I'm due for oil change. Had oil consumption test done and they say it's fine, this is because chrysler makes up the consumption standard. So you will always be "fine." this it to prevent you from getting to compression test. I go in many times for this same issue. Eventually, I demand with fca that they allow compression test and replace my engine when they discover it's due to oil consump. Tech reports oil low, sprk plug cyl 3 is oil fouled, compress. Test done air is felt from oil fill, bore scope of cyl 3 walls are scored and have oil on them. Fca approves new engine for me. After new eng. I drive 13 mi eng is over heating. T-stat clamp replaced. Do not give up & document well!

Filed Nov 6, 2019 · Engine · 56,000 miles · CA

The stop/start battery had to be replaced. Within 2 months the car battery had to be replaced. This was because the stop/start engine died various times. The car would not start for over 10 minutes. A month after fixing it , it stalled again. I am 65 years old and this is very unsafe. I stop at a stop sign and start to go and it dies. It seems that the stop/start engine has to be stopped for a period of time before you can go.

Filed Sep 4, 2019 · 47,000 miles · MA

2017 jeep compass limited has experienced 5 episodes of stalling after coming to a stop. Vehicle is equipped with the auto stop/start feature and each time the auto stop/start turns back on, just as the vehicle begins to accelerate, the vehicle stalls out and shuts off. The vehicle is unable to be immediately turned back on and moved to safety. This has occurred 5 times on busy roads causing a life safety hazard. On the 4th time this occurred a mechanic stated it was due to low oil. An oil change was conducted and a week later the 5th stalling episode occurred, this time in the middle of a busy state road intersection during rush hour. Fortunately any injury/accident has been avoided, however these incidents could easily lead to severe injury or even death. A quick internet search shows extensive similar reports about this particular vehicle.

Filed Apr 10, 2019 · Brakes, Engine · CT

My daughter purchased a brand new 2017 jeep compass from papas dodge in new britain, ct. The stop/start feature on this vehicle intermittently fails. When this occurs the vehicle is in motion and the engine stalls causing loss of steering and brakes. The dealer apparently can not emulate the problem but they do not drive it on a daily basis. My daughter is terrified to drive this car and was almost in an accident as a result. Also, this vehicle has excessive oil consumption. Have to add 1 1/2 quart between oil changes.

Filed Jan 16, 2019 · Driver assistance, Electrical · 12,300 miles · VA

The vehicle was stopped at a stoplight on a city expressway and when the light turned green the stop/start system failed to restart the engine. It engaged the parking brake in the middle of the road and would not allow me to immediately restart the car. After several attempts to restart the car with traffic flying by me I was finally able to restart the car and disengage the parking break. This has happened multiple times and my dealership says they will not fix it because they are waiting to receive a stop start battery from mopar. It has been on backorder for a month and they dont have a date when it will be fixed. This keeps happening at least once a week and they do nothing to correct the problem. The problem is with the start/stop system made to conserve gas. The system should not leave you stranded in the middle of busy roads where someone can slam into the back of you.

Filed Feb 9, 2018 · Electrical · NY

1. Mileage 214 - driving car on city street, screen system went out - heat, back up camera, radio, etc. 2. Mileage 887 - driving car - in drive, but just barely so because had backed out of parking spot and was only a few feet from where put into drive - car suddenly lurches and stops. Towed to dealer. Found "rubbed through wiring" in transmission harness. 3. Mileage 1632 - same as problem 1. Found to be internal defect, replaced radio/telematics gateway module. 4. Mileage 3329 - driving in stop and go traffic in city on a city street (not highway), stop in line of traffic. Auto/start/stop engages to stop engine. When foot lifted from brake, car won't start back up. Error code for stop/start. Turn car completely off and on, engine turns over, but error code remains. In shop for this now.

Service bulletins that may apply

Related recalls

Electrical system: instrument cluster/panelReported November 21, 2017 · 25,823 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk
An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T70.

Recall number 17V740000 · Recall details

Questions about the 2017 Jeep Compass start-stop

Is start-stop system problems a common problem on the 2017 Jeep Compass?

11 of 229 owner complaints about the 2017 Jeep Compass (5%) mention start-stop system problems. The model year with the most reports is 2018.

Is there a recall or service bulletin for this on the 2017 Jeep Compass?

There is 1 recall and 59 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Jeep Compass

Stalling 38Oil consumption 16Check engine light 12Won't start 12Backup camera 9Jerking 8Loss of power 7ABS 5No deployment 5Engine failure 5Headlights 5Power steering loss 5Warning lights 5

All model years of the Jeep Compass

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