2017 Jeep Compass: excessive oil consumption

Filed Nov 3, 2020 · Engine, Transmission · 29,000 miles · NC

My low oil pressure light came on. I took it to get the oil changed as it was due for an oil change anyway. They told me my oil level was 3.5 quarts low and that I needed to take the car to the dealership to have it looked at because it shouldn't be using that much oil between regular oil changes. I took it to jeep where they didn't even look at the vehicle and just told me that this engine is known to burn that much oil between oil changes and jeep deems it as 'acceptable' because the owners manuel states to check oil levels at every fill up and add oil as needed to maintain a safe oil level. How is it even acceptable for a brand new 2017 vehicle to burn 3.5 quarts of oil between regular oil changes? Why does jeep find it acceptable that I need to carry oil around in my car 'just in case' it gets low? Why are they not fixing this issue?!

Filed Oct 1, 2020 · Engine · 5 miles · GA

The engine runs very hot and it burns oil like I have never seen before. The service manager knows about this as well as the advisors all informed me that this engine does run hot. It burns oil so quickly that you have to check it every time you fill up on gas. If you do it monthly..you will wind up low and when this engine is low on oil...it will shut off sometimes without notice and it happened to us in the middle of the hwy on a rainy day. This vehicle shut down on us 2 times in less than a year and with the engine running so hot...the dip stick is literally almost to hot to handle if you stop to check the oil. It has also caused the auxiliary as well as the main battery. I replaced the auxiliary battery in december 2019 then both batteries in september 2019. Also another reason for this vehicle to shut down without notice. All sorts of bizarre notices came on when the batteries went. The electronic emergency parking brake engages when it runs low on oil as well as when the batteries are low and/or die. Not a good thing as you have to remove the center shift counsel to unlock the gear shifter if you need to put it in neutral to push it in a safer place or get it towed. With as hot as this engine runs and burns oil so rapidly...my concern is that it will combust as when oil burns at such a fast rate it will leave a residue and if the dipstick gets this hot...I can only imagine how hot everything else is. As soon as I popped the hood...I felt that heat. Not a safe vehicle. I now know why it is a dual air port as well as the (auto stop) that stops the engine when in idle...both are there in an attempt to hopefully keep this engine cool enough to not combust. Friends with this same engine had similar issues that caused their vehicle to stop while driving. My other concern is that it may stop in the middle of an intersection or get rearended. Not a safe vehicle!!!

Filed Aug 11, 2020 · 23,000 miles · PA

We've experienced random stalling and excess oil consumption. We've brought to dealer under the warranty - they initially confirmed excess oil consumption but then pulled back on it. They are 'unable to replicate' the random stalling and therefore won't address even though it's a tremendous safety risk as it happens while the vehicle is in motion on a public roadway. Emails and service records can be provided upon request. Most recent stall date provided below.

Filed Feb 4, 2020 · Driver assistance, Electrical · 6,000 miles · FL

I purchased my 2017 jeep compass trail hawk brand new, my production date is april 26, 2017. I have had endless issues w/ this vehicle, I have owned other jeeps and never had these issues. It started w/ my radio making this crazy indescribably loud sound along w/ freezing the screen. Turning off the radio would not stop the sound, not even turning off the entire vehicle would stop the sound. Serv dept could never replicate, I brought it in one time when radio was on a non-existent phone call and acting up. They took my car and turned it off, next day told me they couldn't replicate. I demanded that the girl who took my car in and saw what was going on speak with the tech to explain what she saw. They agreed to order me a new radio. Additionally I began having issues w/ jeep throwing on random dash indicator lights and not starting. Tcm pin was spreading and causing indicators b battery controlling stop/start tested bad. They replaced. I had already replaced my a battery a day or so before. Damage wires found at fuse box (they blamed me) I have made zero mods to car or even lifted the hood myself. Bcm replaced. I had issue w/ engine cutting off while driving in road & pulling ebrake before I'm due for oil change. Had oil consumption test done and they say it's fine, this is because chrysler makes up the consumption standard. So you will always be "fine." this it to prevent you from getting to compression test. I go in many times for this same issue. Eventually, I demand with fca that they allow compression test and replace my engine when they discover it's due to oil consump. Tech reports oil low, sprk plug cyl 3 is oil fouled, compress. Test done air is felt from oil fill, bore scope of cyl 3 walls are scored and have oil on them. Fca approves new engine for me. After new eng. I drive 13 mi eng is over heating. T-stat clamp replaced. Do not give up & document well!

Filed Jan 24, 2020 · Electrical, Engine · 350 miles · PA

Engine has excessive oil consumption which causes the vehicle to just stall out. Recommended 5000 oil changes but dealers will say 3000 and to check oil every 2 days because it may need 4-5 qts between oil changes. This started within 5 months of driving it off the showroom floor. Dealer and chrysler corp are aware of issues but no fix has been discovered not do they care. My daughter and her 2 babies were almost killed when it just stalled exiting a major freeway and an 18 wheeler right behind her...case manager (3rd case since 2017) at fca was 'oh, so scary'. This is a serious, deadly issue and dealers omit things from the system, perform the consumption tests improperly or don't record them at all so they will not have to do what's right. The vehicle will totally shut down while turning, emergency brake will apply and it takes a bit to get it started again. Sometimes lights on dash will all flash on or sometimes just the oil light (even within 2 weeks of an oil change).

Filed Dec 17, 2019 · Engine, Transmission · 28,423 miles · TX

2 times the same incident occurred 6 months apart, once in june 2019 mileage 22046 and once in december 2019 mileage 28423. Bought the car brand new in 2017. Oil is dissappearing!! The oil pressure low light will flash on - there is a loss of power - while driving - no warning! Then the light will go off. Drive to oil change business to have them check the oil level and the jeep will be 3 to 3.5 quarts low. No leak present or oil seen. Engine seems to slip while driving before this happens.

Filed Dec 16, 2019 · Engine · 31,000 miles · IN

Engine stalls at any speed due to low oil. 2.4 engine has excessive oil consumption to the degree of shutting down in between 5000 mile oil changes. Engine has 30,000 miles and uses 3 quarts between changes "apparently". Chrysler says 1 quart per 2000 miles!!! On a new vehicle, this is totally unacceptable!

Filed Dec 3, 2019 · Engine · 51,000 miles · OH

Tl* the contact owns a 2017 jeep compass. The contact stated that the oil in his vehicle needed to be changed every two months. In addition, the low oil warning indicator illuminated. The vehicle was taken to ganley chrysler dodge jeep ram (located at 310 broadway ave, bedford, oh 44146, (440) 232-2121) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 51,000.

Filed Nov 5, 2019 · Engine · 33,720 miles · NY

Vehicle shuts down while operating. Took it to the dealer and the dealer said it uses a quart of oil every 500 miles thereby by causing engine to shut down during operation. Dealer stated chrysler is aware of problem and no solutions have been provided yet. Dealer also stated to get an oil change every 3000 miles. This vehicle has 33,720 miles and was purchased jun 2017.

Filed Oct 7, 2019 · Engine · 17,700 miles · NY

On saturday, 10/5/19 while driving vehicle for only a minute and making a right turn, the oil light came on (oil pressure low) and then turned off. I then stopped my vehicle and waited about an hour before checking the oil and it was down almost 2 1/2 quarts. This is only after approximately 3,200 miles since the last oil change. I went t to jeep service in garden city, ny first thing monday morning and was told by 2 different service workers that it is normal to burn through a quart of oil every 1500 miles. * this is not normal*

Filed Oct 2, 2019 · Engine · 21,008 miles · IN

Tl* the contact owns a 2017 jeep compass. The contact stated that the vehicle burned excessive oil. The vehicle was taken to james chrysler dodge jeep ram (13007 wicker ave, cedar lake, in 46303, (219) 267-1226) where the vehicle was tested for oil consumption every 500 miles. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 21,008. *bf

Filed May 22, 2019 · Transmission · 30,000 miles · IA

Is using oil very quickly. Was told to carry oil with me to keep the oil full so that it doesn't run out. When oil gets low (no oil left after 3000 miles) will get brief "low oil pressure" message and jeep will just shut off automatically. This always happens when I am driving. Was in the middle of a very busy intersection yesterday when this happened on my way to get the oil changed and I almost got hit by a semi. This is very unsafe.