When driving the 2017 Jeep Compass, a bubble which has formed on the touchscreen causes it to randomly change different settings (such as turning on the heated seats/steering wheel, turning on the AC or heat, etc.), caused music to suddenly start playing at loud volumes, caused it to call random numbers, etc. which makes it impossible to use the touchscreen or display screen at any time. This also has made the backup camera inoperable, as it just switches to the radio screen or something else while you are in the process of reversing the vehicle.
2017 Jeep Compass: backup camera failure
9 of the 229 complaints about the 2017 Jeep Compass describe backup camera failure.
- owner complaints
- 9
- of this car's complaints
- 4%
- typical mileage
- 15,500
- recalls
- 1
Backup camera failure by model year
What owners say
The uconnect system screen malfunctions and the screen turns black at times. The system can also make random loud noises while driving. The screen will also keep the backup camera on while you are in drive and cause a major distraction if you look at it. The uconnect screen also has delamination and has bubblin on the screen which is a common problem across many Jeep-Dodge-Ram-Chrysler models between the years of 2017-2019 with the research I have found. In my car it causes ghost movements and screen locking ehich can be incredibly dangerous and distracting.
Tl* the contact owns a 2017 jeep compass. The contact stated while reversing, the back up camera failed to display an image. The contact stated no warning light was illuminated. The contact stated that they had the camera replaced two weeks prior however, the failure occurred. The vehicle was taken to airport chrysler dodge jeep ram (5751 eagle vail drive, orlando, fl 32822) where it was diagnosed and the contact was informed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
In very hot temperatures after car has been off. The temperature control resets itself to hi heat/defrost when restarted, even tho it was set on lo air when vehicle was turned off. Screen has also gone black with no radio or back up camera. Takes a few restarts to fix.
I bought my car in 2018 brand new with less than 10 miles. In the first few months, it required a brand new radio system and rear camera replacement. In some months following that, I have had my car stop on me while driving, approximately 4-5 times with only excuses as to why the car would unsafely do this. First time was an update that needed to be done. Second time was the keyfob battery but accused it of being lack of oil changes (I don't need to go to the dealership for oil changes). Next, was no explanation at all. Last was yesterday when it died twice in one day in the middle of the road. They called to let me know that it probably is because my oil is 3/4 way depleted even though I had an oil change done less than 3k miles ago. Their suggestion is that I return every 500 miles so they can top me off if the oil seems to be an issue. These are thankfully in less busy streets mostly driving straight but once while turning. Once included an error code that I was told was an electrical system error but it didnt register. I have pictures and videos on my phone from the incidents. I have also written to the ceo of jeep, attorney general and will be contacting an attorney from an article I found on this issue from april of 2019. My photos and videos will not send and upload.
2017 jeep compass. Consumer writes in regards to brakes locking up while driving. *as the consumer stated the vehicle experienced various electrical issues including the back up camera remaining on at all times, the locks were inoperable, the vehicle would not operate while the key fob in the vehicle, the vehicle would start and shut off with the radio still on and can shift, but not move, and the vehicle would randomly not communicate with the key fob. Also, the emergency brake automatically turned off, there was hesitation in the shifting, and the vehicle would inadvertently brake while reversing or driving forward.
Purchased dec 2017. Almost immediately began experiencing a problem whenever the speedometer dropped to 31 MPH, there was an aggressive downshift that felt as if I was being rear ended. Problem frequent yet intermittent. Often radio would not turn on or off when the engine was on or off. Fear of battery draining was often. Loss of volume control when vehicle was parked.. Each month, random errors would flash. By july 3, it had become so frequent withshifting problems and problems with lighting, windows, sunroof, it was taken to collierville cdjr for service. That day all the codes started flashing across dash while vehicle was in motion on highway. There were 4 pages of diagnostic error codes. Tech erik jeter said a TCM flash update was available for transmission shift quality. Must update PCM and TCM also. There were multiple dtcs for all turn signals and lamps. Determined cause to be faulty body control module and internal failure. This was allegedly replaced, despite being originally told of a recall and backorder of parts that could last 6 months. Car out of service for 10 days. Problems began again within a week of vehicles return. It was taken to landers cdjr for service on august 9, 2018. I have not heard back from dealer. Then the backup cameras began freezing and would stay while car in motion. Windows stopped working. On september 1, 2018 my vehicle was found to be sitting behind the service department along side more than a dozen other new jeep compass vehicles with stop sale/do not sell written across windows. It has been a total of 35 days out of service. This vehicle needs to be declared a lemon so I can replace it with a working car.
1. Mileage 214 - driving car on city street, screen system went out - heat, back up camera, radio, etc. 2. Mileage 887 - driving car - in drive, but just barely so because had backed out of parking spot and was only a few feet from where put into drive - car suddenly lurches and stops. Towed to dealer. Found "rubbed through wiring" in transmission harness. 3. Mileage 1632 - same as problem 1. Found to be internal defect, replaced radio/telematics gateway module. 4. Mileage 3329 - driving in stop and go traffic in city on a city street (not highway), stop in line of traffic. Auto/start/stop engages to stop engine. When foot lifted from brake, car won't start back up. Error code for stop/start. Turn car completely off and on, engine turns over, but error code remains. In shop for this now.
Jeep is brand new, has 1700 miles on it. Without warning, heat turns on full speed out the vents, can not turn off, turn signals do not work, rear camera and park assist disabled, 4 wheel drive inoperable, instrument cluster inoperable, radio inoperable. Out door temperature reads 3 dashes. Hazard lights inoperable. Odometer flashing. Problem will go away for 30 seconds, than comes right back. Check engine light on, blower fan and blend door codes. This happens while vehicle is in motion. Regardless of when and where. Odor of burning electrical/wires came out of vents.
Service bulletins that may apply
- Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Verify "Z" part number availability
- Decreased Remote Start And RKE Range
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
- Risk
- An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T70.
Recall number 17V740000 · Recall details
Questions about the 2017 Jeep Compass backup camera
Is backup camera failure a common problem on the 2017 Jeep Compass?
9 of 229 owner complaints about the 2017 Jeep Compass (4%) mention backup camera failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2017 Jeep Compass?
There is 1 recall and 59 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Jeep Compass
Stalling 38Oil consumption 16Check engine light 12Won't start 12Start-stop 11Jerking 8Loss of power 7ABS 5No deployment 5Engine failure 5Headlights 5Power steering loss 5Warning lights 5
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