Jeep Compass backup camera problems

Filed Oct 8, 2026 · Electrical · MI

Back-up camera (reverse) is inoperable. Camera image is black.

Filed Sep 29, 2026 · RI

Uconnect screen/ no available back up camera has ceased to work due to condition of screen faulty thermal glue visable navigation unusable phone calls made by the system with no human interaction repeatedly operatior distraction is occuring due to these issues screen delamination screen is black or displays color block lines back up camera is not able to be used calls are made by the system on its own repeatedly changes heating climate control on its own while operating vehicle

Filed Sep 22, 2026 · Driver assistance, Electrical · CA

Multiple electronic/body-control systems fail intermittently, confirmed by dealer diagnostics (DTC summary report, 5+ service visits): Active Lane Management/Blind Spot system shows "blind spot alert unavailable" and lane-keep faults, mainly during turns and lane crossings (DTC U0422-00, "Implausible Data Received From Body Control Module," stored across ACC, LBSS, RBSS modules). Rear camera intermittently fails to display (DTC B217A-87 "Rear Camera-Missing Message," B217A-9A "Rear Camera-Component or System Operating Conditions"). 4WD system shows "Service 4WD System" warning during sustained highway driving over 60 mph, clearing after 1-2 minutes. USB port intermittently shows "USB ERROR/Device_No_Response" and stops recognizing phones (possibly DTC B15A1-00 "Media Port 1 Connection"). Auto start/stop malfunction was also previously observed. Safety risk: The lane/blind-spot systems fail during the exact maneuvers where they matter most—turning and crossing lane lines into driveways/parking lots—so the driver may rely on a system that's silently unavailable during higher collision risk. Both ALM and 4WD faults trigger sudden, unexpected warning chimes while driving, startling the driver and diverting attention from the road at critical moments. Rear camera dropout adds risk while reversing. Dealer confirmation: Yes. Technicians confirmed the ALM fault, recalibrated the lane sensor multiple times, and replaced part BBAUX101AB—none resolved the issue. U0422-00, B217A-87, and B217A-9A were confirmed via dealer diagnostic scan. The 4WD and USB faults self-clear before the vehicle can be brought in live. Other inspections: Dealer service department only; not inspected by manufacturer, police, or insurance.

Filed Sep 5, 2026 · Electrical · NC

Screen glitching can’t use touch screen and rear view camera not available when screen is glitching.

Filed Aug 31, 2026 · Electrical, Visibility · MA

The central Uconnect infotainment display completely failed, went black, and is entirely inoperable. Because the screen is dead, the rear backup camera fails to display an image when the vehicle is shifted into Reverse. This creates a severe safety hazard, drastically reduces rearward visibility, and places the vehicle in direct violation of Federal Motor Vehicle Safety Standard No. 111 (FMVSS 111) regarding mandated rear visibility.Furthermore, this total hardware failure completely locks out access to all internal vehicle safety, climate, and driving settings that are exclusively controlled via the touchscreen. The system failed prematurely roughly one year after purchase under normal operating conditions. This issue mirrors the symptoms of major backup camera recalls issued by Stellantis for newer model years, but my 2019 VIN is currently excluded. The manufacturer has quoted over $2,000 to repair this known component defect, which consumer data shows is linked to inadequate internal thermal management and overheating design flaws. I am filing this report to urge the federal safety agency to investigate and mandate an expansion of the backup camera recall to include vulnerable 2019 vehicle batches. The Uconnect screen failure occurred simultaneously with a total loss of the Engine Stop/Start (ESS) system and a complete loss of illumination on the electronic gear shifter assembly, indicating a critical cascading failure within the vehicle's low-voltage electrical distribution network

Filed Aug 27, 2026 · Acceleration, Electrical · TX

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, maneuvering through traffic, or attempting to accelerate from a stopped or slow-moving position. In addition to the stalling issue, I have experienced or am concerned about the following problems: 1. Transmission Problems The vehicle has demonstrated concerning transmission behavior, including: Rough or abnormal shifting Delayed acceleration Delayed engagement Unresponsive or delayed gear changes Hesitation when attempting to accelerate Behavior that may contribute to the vehicle unexpectedly losing power or momentum These symptoms raise concerns regarding the transmission's proper operation and the possibility that transmission performance may be contributing to the vehicle's stalling and delayed acceleration. 2. Electrical System Problems The vehicle has also experienced significant electrical concerns, including: Infotainment screen freezing or becoming unresponsive Battery becoming completely or significantly discharged after sitting overnight Suspected parasitic battery drain Random or unexplained dashboard warning lights Electrical/electronic systems intermittently malfunctioning These issues are particularly concerning because intermittent electrical problems can be difficult to diagnose and may affect other vehicle systems, including safety-related components. 3. Backup Camera and Safety Concerns I am also concerned about failures involving the vehicle's backup camera and safety-related wiring, including poten

Filed Aug 25, 2026 · Electrical · UT

Unknown. Vehicle has been inspected prior for electrical issues while under warranty. Dealer claims no issue. Backup camera does not work, vehicle temperature settings are not accessible on screen.

Filed Aug 10, 2026 · Electrical, Engine · MI

My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn’t work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.

Filed Jun 10, 2026 · Driver assistance, Electrical · WA

The rearview backup camera on my 2019 Jeep Compass Latitude has completely failed to function, creating a severe blind-spot safety hazard during reverse maneuvers. Screen goes black, or flickers on and off, or has lines and hotspots. It is not usable at all. This failure directly compromises the safety mandates established under Federal Motor Vehicle Safety Standard (FMVSS) No. 111.

Filed May 25, 2026 · MI

When driving the 2017 Jeep Compass, a bubble which has formed on the touchscreen causes it to randomly change different settings (such as turning on the heated seats/steering wheel, turning on the AC or heat, etc.), caused music to suddenly start playing at loud volumes, caused it to call random numbers, etc. which makes it impossible to use the touchscreen or display screen at any time. This also has made the backup camera inoperable, as it just switches to the radio screen or something else while you are in the process of reversing the vehicle.