In July 2026, I began receiving two warnings in sequence: (a) the airbags were not operating properly, and (b) the SOS call function was unavailable. Screenshots of both warnings are attached. It took several visits to a nearby dealership before the service department correctly identified and resolved the issue. I have attached both service reports: the initial report, which misidentified the problem, and the final report, which documents the correct root cause and repair. According to the final report, the warnings were caused by a short circuit in the airbag wiring. A broken metal wire from the driver’s seat support cage had pierced the wiring loom, causing the short circuit. Resolving the issue required replacing both the seat support cage and the wiring harness. I am attaching images of the broken cage and pierced wiring as a reference. I consider this a serious safety issue. As I understand the Jeep Compass user guide, an airbag warning light may indicate that the airbags could fail to deploy in an accident or deploy unexpectedly. Either outcome could result in severe injury or death. The simultaneous loss of the SOS call function further increased my safety concerns. I believe Jeep should take responsibility for investigating this failure, determine whether the metal wires in the seat support cage have a design or manufacturing weakness, and initiate a recall if warranted. I have retained the damaged cage and pierced wiring harness and am willing to provide them for investigation.
Jeep Compass airbag light comes on
38 of the 3,737 owner complaints about the Jeep Compass describe airbag warning light, most of them for the 2015 model year.
- owner complaints
- 38
- worst model year
- 2015
- typical mileage
- 98,393
By model year
Often reported together
Stalling 2Check engine light 2No deployment 2Won't start 1Transmission failure 1Jerking 1Screen failure 1Fire or smoke 1
Trouble codes mentioned
C1221 1
What owners say
The Airbag light keeps coming on. And I regularly diagnose and service my car by the Jeep dealership and the diagnostic scan shows that everything is good with the car, still the airbag light keeps coming up on the dashboard. This is highly concerning and I'm afraid that it might blow up anytime while in driving. The car also has some transmission issue that is not showing up on the diagnostic scan report. But because of this issue I can't and haven't been driving on the highway for 1 year now. Because everything when I drove the highway, after 20 min of driving the car suddenly slows down and does not move forward even though I press the gas pedal. And this happens while I was driving on the highway, in the middle of the highway. It is very dangerous. I think there is a factory fault with this car. And I'd like to get help with this. Thanks.
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the engine was running and the check engine warning light illuminated. The contact made several attempts to move the vehicle; however, the steering wheel and the gear shifter were seized. The contact called a neighbor to the scene for assistance, and after several attempts, the vehicle restarted, and the contact drove the vehicle to the residence. Due to the failure, the vehicle was towed to the dealer, where a diagnostic test was performed. The dealer failed to determine the cause of the check engine warning light being illuminated; however, the contact was informed that the steering rack was loose and needed to be repaired. The steering rack was covered under warranty and was repaired. Recently, upon starting the vehicle, the air bag warning light illuminated. The dealer was notified of the failure and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000
The electrical system in my 2025 Jeep Compass repeatedly displays multiple warning messages, including issues with the engine, AEB (Automatic Emergency Braking), and “Start/Stop Disabled.” Recently, the airbag warning light has begun turning on and off daily, advising to “get service.” When I bring the vehicle to the dealership, the error codes are no longer present, and the technicians say they cannot duplicate the issues. However, while driving recently—with no other vehicles nearby—the AEB system suddenly activated, causing unexpected emergency braking. This is extremely dangerous and could easily lead to an accident. I’m very concerned that the safety features intended to protect me could instead cause harm. The airbag warning appearing and disappearing daily raises fears that the airbags could deploy unexpectedly, especially since service technicians cannot reproduce the warnings. In addition, the vehicle has been in the shop three times this year for what sounds like an exhaust leak, but no issue has been found. These repeated electrical and safety malfunctions indicate a serious defect, and I strongly believe this vehicle should be reviewed for a recall.
The contact owns a 2019 Jeep Compass. The contact stated that while starting the vehicle, the air bag warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,387.
The contact owns a 2015 Jeep Compass. The contact stated while driving 25 MPH, the air bag warning light illuminated. The contact stated that the air bag warning light was illuminated intermittently. The contact inquired with the dealer if there was a recall associated with the VIN. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,500.
Hello, My VIN is [XXX] and I have a 2014 Jeep Compass Latitude. I took my vehicle into the Jeep Dealership on Val Vista and Williamsfield Rd to have my airbag recall serviced. I picked up my vehicle and the airbag light was still on, I didn't think too much about it since it could have not been related to the airbag recall. However, I was later informed by pep boys and another mechanic that the airbag recall was not replaced. I was also informed on the phone by a dealership service man they did not have the part to replace the airbag and it did not get fixed even though they stated on the paperwork and when I picked it up that the airbag recall was serviced and the airbag was functioning properly, I have contacted the attorney general and the dealership regarding this issue and the dealership is claiming im incorrect and they serviced my air bag and asked me to bring the car in to reset the airbag light and see if there is something else going on with the airbag. The airbag recall part that was supposed to be replaced is the original manufactured airbag from 2013. I trusted the dealership on their word that the airbag was working and they let me drive around like that with my family while they cashed the 2500 check and did nothing with the airbag recall replacement. I am concerned about the actions of the dealership for my families safety as well as other families safety when they take their car to this dealership to get their recall's serviced. I would like to fix the problem with my airbag without having to take it to this specific dealership and would like to let others know so we can avoid any injuries or anything serious happening as a result of this dealership not actually fixing their safety recalls. Please let me know if you would like me to submit pictures for the information I provided. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Wiring compartment under the front wheel well is completely eroded away which caused my vehicle to completely stop driving and turning on. When looking at the whole wiring harness under the wheel well, wires were completely falling out of where they connect to the fuses because of how bad the erosion is. I was driving my car with my 4 year old child in it on the highway and it started to jerk, lights started flashing on the dash, including the airbag light, and then all at once shut completely off, lights went out, would not start back up at all. I had it towed back to my house and now it will not start up at all. I replaced a bunch of parts to it and then that is when I discovered that it was the whole wiring box under the wheel well that had corrode a bunch of wires. When hooking up the battery to try and jump it to. see if it would start, the wires that were loose started sparking and almost caught fire.
The contact owns a 2023 Jeep Compass. The contact stated while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact pulled over to the side of the roadway. The vehicle was towed to the dealer, where an unknown computer repair was performed. Additionally, the contact stated that the front driver's side and passenger's side air bag warning lights were illuminated. The dealer determined that unknown parts needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 14,269.
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
- Risk
- In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
- Remedy
- Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T73.
Recall number 17V732000 · Recall details
Questions about the Jeep Compass airbag light
Why does the airbag light come on in the Jeep Compass?
Owners who report it most often also describe engine stalls while driving, check engine light and airbags did not deploy in a crash, and the codes they mention most are C1221.
Which Jeep Compass years have airbag warning light problems?
The model years with the most reports are 2015 (5 complaints), 2016 (5 complaints) and 2012 (4 complaints).
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