To Whom It May Concern, I am writing to formally report a serious mechanical issue involving my 2020 Jeep Gladiator (VIN: [XXX] rienced a complete and unexpected engine lock-up. The vehicle is now undrivable and presents both a functional and potential safety concern. Prior to this failure, there were no warning signs—no engine misfires, loss of power, burning smells, or dashboard warning lights. The incident occurred suddenly and without any preceding symptoms. I am aware of several issues affecting this model year, including: Recall 21V‑028 – Involving clutch overheating and potential fire risk in manual transmission vehicles TSB 18-024-21 – Pertaining to PCM software updates and camshaft replacement due to engine misfire (P0300) While I understand that technical service bulletins do not carry the same weight as recalls, the combination of TSB-related concerns and my complete engine failure raises questions about broader mechanical reliability and consumer safety. I have reached out to the dealership (Napleton’s River Oaks CDJR) to request evaluation and warranty support under the 5-year/60,000-mile powertrain coverage. However, I am also submitting this report to the federal safety agency for documentation and investigation purposes, in the event this issue reflects a larger pattern affecting other vehicles of the same make and model. I respectfully request that the federal safety agency review this case and consider whether further investigation is warranted, particularly if other consumers report similar issues. Please feel free to contact me if additional information or documentation is needed. I can be reached at [XXX] or [XXX] k y [XXX] n t [XXX] ely, [XXX] Vehicle: 2020 Jeep Gladi [XXX] ] INFORMATION REDACTED [XXX] ] INFORMATION ACT (FOIA), 5 U.S.C [XXX] ATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 Jeep Gladiator: fire, smoke or burning smell
10 of the 485 complaints about the 2020 Jeep Gladiator describe fire, smoke or burning smell.
- owner complaints
- 10
- of this car's complaints
- 2%
- typical mileage
- 12,900
- recalls
- 1
Fire, smoke or burning smell by model year
What owners say
The contact owns a 2020 Jeep Gladiator Overland. The contact stated while driving at various speeds, they would smell a burning odor coming from the clutch. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated the vehicle caught on fire after being driven for a while. The contact exited the vehicle and the fire department extinguished the flames. No injuries were sustained. A fire report and police report were filed however no information was not available. The contact stated the vehicle was towed to another dealer where it was diagnosed that the clutch needed to be replaced. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however when the vehicle was taken to a dealer, the contact was informed that the recall remedy was not available as of yet and did not perform an interim fix. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000. VIN tool confirms parts not available.
I was driving on the highway going 80mph in 6th gear and my wife smelled something then the gears started grinding I put it in neutral as I was slowing down I was trying to get to the exit which was about 1/4 mile away so I put the truck in 4th and thats when the transmission exploded sending fire and transmission parts on the highway. I saw flames come out from under the vehicle and from the engine compartment, I told my wife to get out and we got everything that we could grab and within 5 minutes the Jeep was engulfed in flames
Electrical system malfunction. Gladiator is burned down completely. Copart now has it under my insurance companies instruction. Large electrical fire. I took my vehicle into the dealer because the start stop feature stopped working. I received a call at the end of the day and was notified that both my batteries where bad. They replaced both under warranty and kept it over night for testing. Received a call the fallowing late morning informing my that my vehicle was repaired and was ready to be picked up. On my way home I was stopped at a light and noticed smoke coming out around the hood. I immediately pulled over and opened the hood. The electrical wire on the passenger side below the fuse panel were burning. I tried to put it out with a towel but was burned. I called 911 but by the time the fire department came it was too late. My Gladiator was completely burned down. This incident happened in front of a school as they where letting out. A police officer was there directing student to walk around the dangerous incident. The incident was inspected by the fire department and was confirmed in a report that it started in the engine compartment. No warning lamp or messages.
Very concerned about the clutch pressure plate recall, I am paying a lot of money for this jeep that I dont feel safe driving as it can catch on fire. The fact that there is no fix right now is ridiculous. I have driven jeeps my whole life and never had a life threatening issue like this. If there is no solid solution I will never get another fca again
I noticed a strong burning smell driving my 2020 jeep gladiator while driving a forest access road in colorado. When I turned the car off and then back on again the car failed to move when put into gear. After multiple attempts - the jeep would go into gear but the wheels never engaged. It was towed from the mountains to the dealer in denver where it was discovered that the clutch was "charred". The jeep had 16,000 miles on it.I have driven manual transmissions my entire life (I am 60 yrs old) and never had a clutch go under 100k on 6 vehicles
I entered the highway and my power steering light came on. I then lost power steering. Immediately got off at the next exit and pulled into the gas station. As I exited my vehicle I observed smoke coming from the hood vents. The engine bay then became fully engulfed in flames and the fire department responded to extinguish the fire. Vehicle is total loss.
Tl* the contact owned a 2020 jeep gladiator. The contact stated that while driving 45 MPH, flames were coming from the bed of vehicle towards to the cab. The contact was able to pull over the vehicle and jump out. The contact stated the fire was extinguish by the fire department. A fire department report was filed which stated the fire started underneath the bed of vehicle. The insurance adjuster deemed the vehicle a total loss. The contact stated local dealer and manufacturer was contacted and informed of the failure. A case was filed with the manufacturer. The failure mileage was approximately 12,900.*dt*ln*jb*jb*dt
I bought a brand new 2020 gladiator not even a month old, 6 speed manual. Vehicle started smoking profusely and was expecting a fire, luckily only burnt clutch smell. Concerned about driving it and its brand new. The truck can either start on fire or explode! This is basically a rolling ticking time bomb. It's in at the dealership now with still no remedy. Fca should buy this back from me. W12 recall pressure plate is only a guess and frankly its [xxx]. The entire transmission needs to be replaced with a more robust and rugged solution that matches jeeps brand. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Driving on interstate 70 with approx speed of 65. Caught on fire. Flames and lots of smoke coming from under jeep. Smoke entered cab. What I think is transmission fluid left trail on interstate. I have photo.*dt*jb*dt
Service bulletins that may apply
- Emission recall – north america
- D-26-17 (XZ1)
- ID-26-37 (XZ1)
- Emissions Recall 16C
- Emission recall – north america
- Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following:...
- Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following:...
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- Risk
- An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 30B.
Recall number 24V652000 · Recall details
Questions about the 2020 Jeep Gladiator fire or smoke
Is fire, smoke or burning smell a common problem on the 2020 Jeep Gladiator?
10 of 485 owner complaints about the 2020 Jeep Gladiator (2%) mention fire, smoke or burning smell. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2020 Jeep Gladiator?
There is 1 recall and 151 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Jeep Gladiator
Pulling 66Fuel gauge 36Check engine light 28Screen failure 23Power steering loss 18Loss of power 17Misfire 13ABS 9Overheating 9Start-stop 9Wipers 9Engine failure 8Backup camera 7Slipping 7Transmission failure 7Won't start 7Won't shift 6Adaptive cruise 5Ball joint 5Jerking 5
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