2020 Jeep Gladiator: screen or infotainment failure

Filed May 27, 2026 · Electrical · VA

On Friday, May 22, 2026, at approximately 59,442 miles, the vehicle's instrument panel cluster (IPC) failed suddenly and without warning. The vehicle was driven to a store in [XXX] , with the display functioning normally, but upon restarting the vehicle less than an hour later, the central information screen went completely blank. The screen remains permanently blank and fails to display any driver information. At night, turning the vehicle on causes the screen to emit a faint dark gray backlight, but no text, gauges, or data populate. This failure creates an immediate safety hazard. With a permanently blank cluster, I am forced to drive without access to a speedometer, fuel gauge, odometer, or critical vehicle warning and safety lights, severely impacting my ability to maintain safe speeds and monitor vehicle health on public roads. The vehicle was inspected on May 27, 2026, by an authorized Jeep dealership (Lopp Motors in Dodge City, KS). The technician confirmed the failure and noted: "INFO SCREEN BETWEEN TACH AND SPEEDO IS BLANK. NO CODES IN SYSTEM PERTAINING TO CONCERN. TECH TRIED TO RESET CLUSTER AND PERFORMED PROXI ALIGNMENT – WOULD NOT ALIGN. ATTEMPT A VEHICLE CONFIG RESTORE – STILL NO CLUSTER OPERATION. INSTRUMENT CLUSTER REQUIRES REPLACEMENT." This identical component failure is the subject of the federal safety agency Campaign 24V‑652 (Jeep Recall 30B); however, my 2020 model year VIN is currently excluded due to manufacturer time-in-service parameters. The vehicle and the failed component are available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 5, 2026 · Engine · OH

At 90k miles head gasket failed letting coolant in engine cylinders which was diagnosed and repaired by a Jeep dealer. At 130k miles engine light back on with dealer suggesting it is rocker arm/lifter failure with cylinders misfiring. At initial purchase of vehicle touchscreen would black out and restart. Dealer replaced with another touchscreen but issue still exists after warranty term.

Filed Mar 23, 2026 · Electrical · CA

Instrument Panel Cluster (IPC) Failure. The central Instrument cluster display went blank without warning unable to see fuel gauge, Temps and other gauges and warning lights are normally illuminated while the vehicle is in operation.

Filed Mar 13, 2026 · Electrical · 47,119 miles · CO

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went dark and displayed a black screen. The failure obstructed the driver's visibility of the speedometer, fuel gauge, and other components, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer, where it was diagnosed with instrument panel failure. The vehicle was not repaired due to the cost. The contact stated that the failure worsened, and the instrument panel was inoperable. The manufacturer was not made aware of the failure. The failure mileage was 47,119.

Filed Jan 11, 2026 · Electrical · KY

I reported over a year ago that my center display went blank and is still blank. When I first reported the problem the first recalls came out on other gladiators but mine wasn't included in that recall. And still today every gladiator has been recalled except mine. I dont understand how older models and some 2020 and even new models have been recalled but mine still hasn't been. So here I am going on 2 years plus and nothing. Guessing how much gas is in my jeep is getting old especially since I paid so much for this vehicle. Its dangerous to drive since all your warnings and fuel is all on that display.

Filed Dec 30, 2025 · Electrical · 86,000 miles · WA

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered, and the repair could take up to a month, depending on the origin of the parts. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

Filed Nov 25, 2025 · Acceleration, Electrical · OR

Instrument cluster display quit working just black screen

Filed Nov 15, 2025 · Electrical, Fuel system · NC

The digital instrument cluster in my 2020 Jeep Gladiator has failed. The center display (LCD) went completely black, even though the backlight still glows faintly. This screen typically displays critical information such as vehicle speed, warnings, messages, and alerts. Without this display, I cannot monitor key safety information while driving. The analog gauges still function, but the central digital panel remains blank regardless of ignition mode (RUN or ON). After diagnosing the issue myself, I confirmed power was present at the fuse terminals. I inspected and replaced fuse F36, which was damaged and likely contributed to the display losing power or shorting. I also inspected related fuses F43 and F57 (BCM and IOD power supply), which were intact. This is not an isolated problem. Research shows that other Jeep Gladiator owners (especially 2020 models) are experiencing identical symptoms — black instrument displays, “Push Brake to Start” messages that stay on after shutdown, and modules not entering proper sleep mode. These issues align with the symptoms listed in TSB 08-002-21A, which relates to software and communication faults between the BCM and IPC. Jeep dealership confirmed the failure and quoted $700–$1,000 for full cluster replacement, stating there are no DTC codes and no reflash updates available, and that the cluster must be replaced outright. Jeep has not issued a recall, yet this is clearly a widespread failure affecting visibility and safety of vehicle operation. The problem poses a safety risk to myself and others. I cannot see alerts or diagnostic messages while driving. If this happened at night or during highway travel, it could increase accident risk. Jeep should issue a recall or warranty coverage extension for the instrument cluster failure in affected 2020 Gladiators.

Filed Oct 23, 2025 · Electrical · 80,000 miles · IL

The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument panel failed to function as intended. The instrument panel displayed a black screen. In addition, none of the necessary information needed to safely operate the vehicle was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

Filed May 11, 2025 · Electrical · NJ

On [XXX], the cluster of my 2020 Gladiator JT turned black. After searching similar issues online, I found that there is an the federal safety agency Recall Number: 24V‑652, Manufacturer Recall Number: 30B that affects Models: 2020–2024 Jeep Gladiator. The Issue is summarized as follow: " The IPC may experience an internal short circuit, leading to a blank screen. This malfunction prevents the display of critical information such as speed, fuel level, and warning indicators, posing a safety risk". This is exactly what I am experiencing with my car. I entered my VIN number [XXX] on the federal safety agency website but my car has no recalls. I'd like to file a formal request to have this VIN number included in the recall so I can get this issue fixed rapidly. This is a safety hazard as it distract the driver's attention and is in violation of federal motor vehicle standard 101. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 28, 2025 · Electrical · IA

The 2020 Jeep Gladiator dash Cluster failed on January 28. 44,267 miles, off warranty of 3 years, 36000 miles. No off roading to date. Deemed unsafe to drive by dealer. Part through Chrysler has been "ETA'd" a month at a time, despite weekly updates. I believe this should be reported and investigated throughout the consumer purchases. No warning, driver display went black while driving down the interstate. No idea on gas level, had analog speedometer and RPM, thankfully, but I was 40 miles from my dealer. Manufacturer to date has not "inspected" my Gladiator. They only contacted the dealer to indicate they are "expediting" my part order. Vehicle is available for inspection. It has been sitting outside on the dealer lot since Jan 28, 2025. It was never subjected to the elements prior to this incident: always garaged.

Filed Mar 26, 2025 · Electrical · MD

The instrument panel cluster (IPC) display went blank and has not come back on. Similar to the description in recall number 24V652.