2021 Jeep Grand Cherokee L: ball joint or control arm failure

Filed Oct 27, 2026 · Steering, Suspension · MD

STELLANTIS SPECIAL INVESTIGATION # 98439287/FOLOW UP FOR the federal safety agency COMPLAINT # 11769254/STELLANTIS CATASTROPHIC STRUCTURAL FAILURE / RECALL REMEDY FAILURE: - The front wheel and upper control arm completely separated from the steering knuckle while driving on the road. On October 5, 2026, while driving on a public road, my 2021 Grand Cherokee Limited suffered a catastrophic structural component failure where the wheel and upper control arm completely separated from the steering knuckle, causing an immediate and hazardous loss of steering control. This exact failure matches the critical safety components covered under an active manufacturer safety recall 10B/the federal safety agency 24V‑132. The recall was repaired at the dealership on 08 July 2024. Despite the component failure matching an open safety recall, Stellantis is stonewalling the recall remedy. Stellantis corporate customer service is improperly misclassifying this life-threatening structural failure as a standard parts warranty issue rather than a safety recall failure. Consequently, they have denied the provision of a loaner or rental vehicle, leaving me without safe transportation. Furthermore, the manufacturer is failing to act with any regulatory urgency. The vehicle has been held at two separate authorized Stellantis dealerships since the date of the incident (October 5, 2026). While Stellantis has opened a Special Investigation Case (Case Number: [98439287]) the inspection is not scheduled to proceed until November 3, 2026—nearly a full month after the on-road failure occurred. I am requesting that the federal safety agency's Office of Defects Investigation (ODI) immediately investigate Stellantis for a failure to properly administer and execute a federally mandated safety recall remedy, deliberately delaying a critical safety inspection, and misclassifying a catastrophic on-road structural failure to avoid corporate liability and consumer safety accommodations.

Filed Oct 6, 2026 · Steering, Suspension · MD

Driver side wheel came off steering control arm and laid to the outside of wheel week while pulling out of business parking lot onto busy 4 lane highway. Vehicle had the upper control arm to steering knuckle pinch bolt replacement to both sides recall (10B/the federal safety agency 24V‑132) completed on 07/08/2024 at the Jeep dealership where the vehicle was purchased. Milage at time of repair was 55,615. Milage at time of part failure was approximately 94,500. This part failure could have cause a major accident with bodily injury or death. There were no warning signs prior to part failure.

Filed Jul 14, 2026 · Steering, Suspension · NY

I am reporting that the vehicle is having a constant knocking sound and weird rocking driving problem when in motion leading to pulling to one side and uneven balancing even with perfect alignment and no alignment issues. Vehicle has been serviced at the dealership without any remedy to the problem and was informed that other vehicles for the same model type Jeep 2021 Grand Cherokee L. Control Arms and other components were replaced and the problem was not resolved

Filed Oct 19, 2025 · Suspension · MD

Dear Agency I have got big problem. I am writing to request urgent assistance regarding a serious safety issue with my Jeep Grand Cherokee 2021 (WL) L, imported by me (private) from the U.S. market to Poland. I have recently noticed on web recall site about a 4 recall but 2 of them are very serious campaign concerning the replacement and repair of the rear springs and second - control arm nuts. The campaign was not performed earlier in USA. My vehicle is affected by first issue — the right rear spring is dislodging, which has been confirmed by inspection in goverment cars controling station in Poland. I have already contacted two authorized Jeep service centers in Poznan, Poland: Jeep Service Złotniki, Obornicka 4 street [XXX] and Jeep Service, Świętego Michała Street 20 [XXX] , as well as I contacted Jeep Polska Headquarters. [XXX] Unfortunately, all of them informed me that they do not perform the recall repair, despite the fact that this defect poses a serious safety risk while driving. I recived information thad Jeep in USA do not pay for this recall and Jeep Polska do not perform any recall in POLAND for USA Cars. I could not imagine what it is possible. My car is dangerous for me and my family. I tried to contact Jeep Headquaters in USA without succes :( There are no email to contact recall office, only phonecall and I could not proceed it by my Polish phone number :( My vehicle details: VIN: [XXX] I kindly ask for your help in resolving this issue and ensuring that the recall repair can be performed. Please advise how I can proceed and where I can have this safety recall completed. Thank you very much for your attention and support. Best regards, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 15, 2025 · Steering, Suspension · 41,000 miles · LA

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was included in the federal safety agency Campaign Number: 24V132000 (Suspension, Steering); which the contact related to the failure. The dealer determined that the lower control arms, the shocks, the axle shaft boots, and the sway bar end link needed to be replaced. The dealer informed the contact that the collateral damage repair could not be covered under the recall. The vehicle was not repaired. The contact had not yet received the recall notice. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.