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May 12, 2026 Service bulletin

Clunking when going over bumps, potholes, or turns

Jeep technical service bulletin 9100811 for 2021-2026 Jeep Grand Cherokee, 2021-2026 Jeep Grand Cherokee L and 2021-2026 Jeep Grand Cherokee 4xe.

Bulletin number
9100811
Component
Suspension
Summary
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

Owners of these vehicles have filed 217 complaints in the suspension category.

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