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May 26, 2026 Service bulletin

68375577A$ is not showing the correct verbiage please update and correct Clunking when going over bumps,...

Jeep technical service bulletin 9100811Rev3 for 2021-2026 Jeep Grand Cherokee, 2021-2026 Jeep Grand Cherokee L and 2021-2026 Jeep Grand Cherokee 4xe.

Bulletin number
9100811Rev3
Component
Suspension
Summary
68375577A$ is not showing the correct verbiage please update and correct Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

Owners of these vehicles have filed 217 complaints in the suspension category.

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