At around 15,000 miles, we began to experience the steering wheel shimming excessively when the brakes were applied. I knew that this was caused by warped rotors so I called the dealership. They informed me that brakes/rotors are normal wear and tear items. Since the dealership did nothing, I had to pay to replace the rotors as I didn't think turning them would solve the problem as the car had only 15,000 miles on it. Totally unacceptable. A foreign car would not have this problem and they definitely would have fixed the problem while the car was still under warranty. If this gets forwarded to jeep, I want them to know that they have lost a loyal customer forever. I also like to tell everyone I meet about how I have experienced such poor service from american manufacturers.
2000 Jeep Grand Cherokee brakes complaints
Page 7 of 16: complaints 161 to 190 of 438, newest first, as owners wrote them.
Power steering pump broke on vehicle. *mr while driving the consumer completely lost the power steering on the highway. The power steering had a kink in the column and could be heard when making a turn. The power steering hose was replaced along with the steering pump. The consumer was informed that the front left tire was bald due to improper alignment. There was a whistling sound under the hood when the vehicle was idled. The water pump and the clutch was replaced due to bad bearing. *scc also the rotors were replaced.
Steering wheel shakes when braking from 50-60 MPH speed. Rotors are warped for the second time in 2 years. Advised to replace front brakes and repair rotors. Advised by technician at jeep dealership that numerous problems with this exact issue from 1999 to 2002 jeeps. Definite safety issue as steering wheel will begin to shake uncontrollably.
I started having had brake problems with the vechicle after about 5000 miles. The dealer corrected the problem but it has returned - only more extreme. I was recently driving at highway speeds and attempted to stop and almost lost contol because of the front end shimmy due to rotor warpage. The front end shimmy is not as extreme at lower speeds. I contacted the dealer and was told that the warranty has expired.I have only 20,000 miles on the vechicle.
While driving and without warning the brakes failed and caused extended stopping distance. *nlm.
At speed above 50 miles per hour severe shaking of steering wheel almost lose control. Brake rotors warped at approximately. 9000 miles and were turned by local dealer rotors warped again at approximately. 20,000. I had rotors and pads replaced by local mechanic.
The brake rotors failed within eight months of purchase. The dealer refused to replace them, because the premature failure was due to wear and tear. Mr *scc
Front brakes develop a tremendous shudder within approx 7,500 to 10,000 miles of rotor and pad change, rotors are always warped beyond repair in what has been characterized as rotor run out. Even with proper pin lubrication and maintenance brakes become severely dangerous in short period of time. My jeep has 85,000 miles on it and I have changed rotors and pads seven times!!!
Vehicle has 43000 miles. When applying the brakes at speeds over 50mph front end shakes making the steering wheel shake almost uncontrolably. Brought vehicle to the dealer who stated that they and the manufactorer were well aware of the problem and there was currently no recall. They stated that the front calipers were "catching too long and not releasing at the right time." dealer stated that there was no safety issue but that the calipers would need to be replaced as well as the rotars. They were unaware of wheter the extended warranty would cover the charges.
At approx. 30,000 miles the car began vibrating when brakes were applied; the dealer turned the rotors. At 58,500 miles, the car began shaking violently when the brakes were applied; now the dealer wants approx. $541 to repair. I have spent more on this jeep in 2 years than I have spent on my 93 cherokee in 11 years.
I have had the rotors resurfaced twice, and the rotors and calipers replaced once in 19000 miles. No that the warranty has run out, the dealer is very nasty about correcting the problem. If you ask me, any problems with brakes, steering, or fuel leaks are bound to end in casualties, if they haven't already. Now wonder american car companies have to offer 0% apr, it's the only way you can sale a lemon.
Brake rotors always warping. Had to replace with after market ones.
The rear windshield wipers were defective. The rotors were replaced, there was a gap in the back door which caused the door locks not to work, the door had to be repainted and the steering wheel cover peeled. Mr *ts
The vehicle shook when light to moderate pressure was applied to the brake pedal. The vehicle was taken to the dealer who stated that the front calipers and rotors needed to be replaced.
We have a 2000 jeep grand cherokee. The brakes are pulsating when used to slow at highway speeds. This issue is well know & recognized by the manufacturer as a design problem. This is creating hazardous driving by my wife & others with this vehicle. There should be a safety recall by the manufacturer. The only way to avoid problems is to replace the brake components.
Continued failure of front disc brakes approx. Every 8 or 9,000 miles. This is the third or fourth time the brakes have been looked at.
Brake rotors warped at less than 12,000 miles. Local dealer turned rotors at a little over 12,000 miles. The severe vibration started again at approximately 24,000 miles . At 38000 miles I had front brake rotors and pads replaced by local independent garage. At highway speeds this is a bad problem you can barley hold steering wheel.
I have a 2000 jeep grand cherokee that requires new rotors every 18,000 miles or less. When the rotors start deteriorating the whole car shakes, shimmies and is difficult to control when the brakes are applied. This is dangerous and seems an unnecessary expense for the price of the vehicle. All jeep dealers will tell you their rotors are bad, but I don't see any consumer help or improvement provided by the dealers. They and chrysler corp. Refuse to pay for this recurrent problem.
The' ABS made a loud grinding sound, the brake pedal also became hard when the brakes were applied.
When the were applied, the vehicle vibrated excessively. The manufacturer advised consumer a kit was available to correct the problem.
The brakes on my grand cherokee continue to pulsate after being replaced and resurfaced four times in less than two years.
The front rotors were warped, which caused extended stopping distance.
I own a 2000 jeep grand cherokee laredo. At ~20000 miles, when applying the brakes at speeds > 40 MPH, the steering wheel violently shakes and shudders. Car has occasionally drifted left, almost causing accidents due to problem. Chrysler released an internal bulletin on this - no 05-003-02 rev b issued on dec 16,2002. Well within the 3 yr, 36,000 mile warranty, the service department I used refused to honor any of the warranty provisions. Upon further research, I found that this is a known defect, yet, neither the federal safety agency has initiated an investigation into it and chrysler has not sent notices out to customers. The problem is quite clear - the calipers are eating into the rotor and causing excessive wear and tear (conveniently called "warping" by chrysler). I suppose it will take a "death or two" before something happens on either end.
I have had problems with the rotors on my 2000 jeep grand cherokee. At 20,000 miles they warped and the service department resurfaced them. At 30,000 miles, I had to have them replaced. At 47,000 miles, again resurfaced and at around 60,000 miles, again I had to replace them. This is not new to me. This is my fourth jeep , and have had similar results on all of the jeeps that I have owned. This is not just my experience, I know of many people, whom I work with and friends, that have the same problems that I have had. I believe this is cause by a few different reasons for this and unfortunately, it all comes back to cost for the car manufactures. They are making their rotors thinner, and of poorer quality materials. This means that they can not get rid of heat properly and therefore for warp.
2000 jeep grand cherokee VIN [xxx] at approximately. 15,000 miles: front brake rotors warped resulting in a severe shimmy/jerking of the front tires which resulted in pulling the car off the road. Dealer said tough luck, expense included rotor repair and damaged front tires. Now at 40,000 miles problem appears to be returning. Based on previous recalls, talking to dealers, brake repair shops and reading many similar complaints on the internet as well as our local school van traveling with students having a wreck because of rotor failure, it is more than obvious that there is a known serious problem with inferior/unsafe brake rotors. Like most americans, I have been exposed to stories of how the auto manufactures are knowingly willing to trade a few hundred lives to avoid the expense of recalls and building cars with safe components. It doesn't take a real bright person to know that when the steering and braking system on a car fails while traveling at normal speeds and in my case on treacherous mountain roads that serious accidents may and will result. My goal is to have this problem addressed by daimler chrysler and industry-wide before, not after, the body counts start adding up. I have been in contact with daimler chrysler and was basically told where to stick my concerns and complaint. Any assistance will be appreciated by me and I suspect by other potential victims. Sincerely, [xxx] . *nlm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The rotors had been serviced four times for vibration in the steering wheel when coming to a stop.
Front brake rotors/pads failed and replaced at 24,000 miles; original set replaced at 17,000 miles. Clearly product/system defect exists.
The rotors and brake pads were replaced, due to excessive vibration in the steering.*jb
When brakes are applied, the vehicle and steering wheel vibrated. Vibrations increased when attempting to stop quickly or from higher speeds. Steering wheel shakes so hard now that it is difficult to control car. First started to notice problem just over 12,000 miles when warranty had expired. Judging from other complaints as well as tsb bulletins, this is a common problem with jeeps. Why isn't there a recall, or why doesn't chrysler replace rotors for free as this seems to be a design flaw?
The rotors needed to be replaced.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2000 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history