Tl* the contact owns a 2002 jeep grand cherokee. While starting the vehicle, the air bag warning indicator illuminated and failed to turn off immediately afterwards. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 83,600. The VIN was not available.
2002 Jeep Grand Cherokee airbags complaints
Page 8 of 17: complaints 191 to 220 of 486, newest first, as owners wrote them.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the repair part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Several months ago, I had received a manufacturer safety risk recall letter in the mail. I then called my local jeep dealer to request service to fix my vehicle. The federal safety agency recall number: 15v‑046, manufacturer recall number: r06. They told me that these recalled parts were not yet available. They also told me that once they had became available that they would notify me by email to schedule a service appointment. I have never heard from them since. I am very concerned for my safety as well as any passengers in my vehicle.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that upon starting the vehicle, the air bag warning indicator illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 195,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The contact received notification of the federal safety agency campaign number: 15v460000 (air bags) however, the remedy was unavailable for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 124,500.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/18/15
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part to repair the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 15v046000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The contact waited for months to receive the second notification to verify that the part was available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/10/15
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag module needed to be replaced. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 139,000.
Tl* the contact owns a 2002 jeep grand cherokee. While driving at 65 MPH, the air bag warning light illuminated intermittently. In addition, the contact stated that there was a loud warning chime. The vehicle was taken to a dealer, but was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in the federal safety agency campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 140,000.
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was idling, the front passenger and driver side air bags deployed inadvertently. The contact and passenger suffered burns to the chest and arms that required medical attention. The metal fragment was visible however did not release the metal fragment and became trapped within the air bag. The contact also stated that two recall notifications were received for the federal safety agency campaign number: 15v046000 (air bags) however the part was not available for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.
There is a recall on this vehicle that has been outstanding for well over 6 months and parts are still showing "unavailable". This is quite absurd given we are talking about the operation of the seat belts on this car.....updated 11/13/15 *bf updated 1/25/16
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 15v046000 (air bags) exceeded a reasonable amount of time for repair. The status of the recall stated that a remedy was not available to remedy the recall. The contact's VIN was associated with the recall on february 6, 2015. The dealer and manufacturer were not made aware of the failure. The vehicle could not be repaired. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) and stated that the part was not available to schedule the recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
As of today I have been unable to get the recall part/repair completed on my vehicle. Every time I contact my local dealer, thompson jeep in edgewood, md they say the recall part is inavailable. The federal safety agency recall number: 15v‑046 manufacturer recall number: r06
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light constantly illuminated. The contact received notification of nhsta campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 206,000.
Airbag system(orc module I have been trying to get recalls on my jeep grand cherokee done ive dealt with the dealerships & chrysler with no result. I started recording calls& have set up a whole file just for transactions & correspondence regarding my cars recalls.I'm disabled & need my car since jan it has been in my garage. I couldn't believe my ears when I heard chryslers rep admit what they were doing to "get out of replacing recall parts" rendering my car useless I also read my car manual & it advised go straight to service, continuing to drive could result in accident or death with this warning. I called service told me to ignore was no recall open. Jump ahead months showed recall but referred me to chrysler for part! I continued my battle & realized what was really going on & the rep. I spoke to confirmed what I thought was going on. He said he was so ashamed to be working for a company that would do this & repeatedly apologized as if to not be overheard.I can't fight chrysler alone.when I call for an appointment at service dealership the say part not in check with chrysler .I have a car that is a death trap sounds like they are waiting on older model cars to be traded in or got rid of so chrysler wont have to pay for recall parts! He said "your exactly right about that I feel so bad its not right & I really want to help people but I can only say what they tell us.he offered to email about my disability & maybe expedite me the part but stated it probably wouldn't help.they are holding out forcing people to drive unsafe cars or get rid of them in my case the airbag warning light is left on & will stay on until the defect is repaired. Who would buy a car with the airbag warning light on & not be able to fix it! I need to get inspection and tags due or insurance will lapse.I hope you can help, best regards
Tl* the contact owns a 2002 jeep grand cherokee. While driving approximately 30 MPH, the air bag warning indicator illuminated intermittently and a chime sounded. The failure occurred when driving at any given speed. The VIN was included in the federal safety agency campaign number: 15v046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) in february of 2015; however, the part needed to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. While parked, the vehicle failed to start and the key remained in the off position. The air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in the federal safety agency campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 150,000. Updated 7/21/15
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part needed to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/8/15*cn the consumer received the recall notice, six months ago. Updated 08/06/15
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) however, the part to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/1/15
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