Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 15v460000 (air bags) and 06v199000 (engine and engine cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2002 Jeep Grand Cherokee engine complaints
Page 2 of 7: complaints 11 to 40 of 172, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 06v119000 (engine and engine cooling) and 15v046000 (air bags). The parts had not been supplied by the dealer to receive the repairs for longer than six months. The manufacturer was unable to provide a reasonable time frame to schedule the repair. The contact had not experienced a failure. Parts distribution disconnect.
While driving the engine will shut off without warning causing a loss of control of the vehicle. The vehicle has a new battery and all electrical functions of the vehicle work except the engine. Vehicle may restart after a period of time. This has happened at all speeds and driving conditions while in driving lanes. City, highway, intersections.
Air bag light illuminated. Dealer stated open recall for air bag module and front sensors. No parts available. We care driving an unsafe vehicle with no support from dealer. We need a safe vehicle to drive. Dealer also denied recall for faulty fuel tank in event of rear collision. We have a check engine code directly related to fuel venting/purge system. Dealer will not repair. In summary we have an unsafe vehicle that has 2 potential ways of causing bodily harm.
The engine stopped while driving took it to a mechanic and they said all fluids were filled it was just a "bad engine" I paid 2700 dollars to have engine replaced . The truck still wasn't running right it was having trouble starting took it to the mechanic and he changed the fuel pump 700 dollars . The truck still dose not run right ive had brake lines replaced that broke with no impact or accident ive been told the master cylinder needs replaced there is no brake pressure my wiring is messed up and now both my brake lights are out ive checked fuses and bulbs the truck takes several tries to start it its in the shop more than I drive it its dangerous and I never know if its going to stop in traffic or if people behind me know when im trying to stop I have 6 kids I drive to school every day and I worry about their lives every time we have to get in the jeep I feel like buying this vehicle was a huge mistake
Tl* the contact owns a 2002 jeep grand cherokee. While driving 40 MPH, the contact heard an abnormal popping noise coming from the front end of the vehicle. The coolant light was illuminated. The contact pulled the vehicle over to the side of the road, lifted the hood, and discovered that the coolant fan was fractured. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant and radiator fan needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.
This jeep had the 4.7l v8 engine. Jeep was running fine, never had any issues with leaking fluids, etc.or any engine issues at all. Went to a friends house for a couple hours and when I went to leave, the vehicle started very rough and had no power - hitting the brake to change gears would stall the engine. Diagnostic testing showed no compression in the first cylinder. I was unable to pay to have my engine torn apart (keep in mind I only had this vehicle for little over a year and still owed over $1000 on something that was not driveable), but from the symptoms it seems this was caused by a dropped valve seat. I have seen numerous complaints on this issue in this engine (in jeeps and other chrysler vehicles) and am surprised that no recall has been made. I am unsure what would have happened if I was driving at 50 MPH when the engine failed.
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was parked, a warning chime activated and the check gauges warning indicator illuminated. The contact mentioned that smoke started emitting from under the engine compartment. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure and the VIN was not included in the federal safety agency campaign number: 06v199000 (engine and engine cooling). The failure mileage was 200,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that after attempting to start the vehicle, the vehicle backfired and failed to start. In addition, the contact stated that warning lights on the instrument panel illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 170,000.
Tl*the contact owns a 2002 jeep cherokee. The contact stated that the vehicle failed to start intermittently. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic was unable to duplicate the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
I started my car and put it in r car suddenly accelerated backwards I put my feet on the brake and car continued back I could not shut engine off and attempted to shift into neutral when car surged forward. Again with my feet on the brake pushing as hard as I could car went through 3 walls of my home before stopping. Car is total loss in possession of geico claim # [xxx] at geico tl lot in florida. I will also be filing a complaint with jeep for same, I would like to have the vehicle inspected due to a possible manufacturer malfunction. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have contacted jeep and was told that they would not correct or authorize repair for this, even when I had the f25 safety recall notice. They repaired this problem a few years back, but their 'fix' was to install the same type of fan as was previously recalled. It failed again recently while I was in a parking lot - this time, when it broke, it slung the broken blade into the cowling and left a huge hole in this cover piece. It was a recall, for heavens' sakes - it does not seem that I should bear the cost of repairing this, since it is obviously a problem in the design of the 2002 jeep grand cherokee. One inch to the left while looking at the fan, and it would have been propelled into my head with serious injuries.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while driving approximately 65 MPH, the vehicle stalled without warning. The vehicle was unable to be restarted and was towed to an independent mechanic, who diagnosed that the crank shaft position sensor had failed. The vehicle was repaired. The manufacturer was notified of the problem. The approximate failure mileage was 175,000. !....updated 07/31/14
While driving on the highway at a slow rate of speed (5 MPH) due to a traffic jam, my vehicle overheated. Once towed off the highway, the mechanic diagnosed a fan failure for the radiator which caused the vehicle to overheat. Subsequently there may be damage to the engine caused by the fan failure. I researched this and discovered a recall issued (8/2006) by daimler chrysler for the electric radiator fan (safety recall f25). I called chrysler today (case #[xxx]) and they said that this recall does not apply to my vehicle even though the recall clearly states it applies to vehicles with the "s" in the 8th position which it is. Please advise on next steps. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that she received the federal safety agency recall campaign number: 12v527000 (air bags) over a year ago. The dealer was notified several times but the parts were not available which she considered to be a major safety issue especially since her air bag warning lamp was illuminated. The manufacturer was made aware of the problem. The vehicle was not repaired. The failure mileage was 86,000. The current mileage was 91,000. The transmission, windows, fan relay switch, and emergency brake. Also, the radiator was leaking and all of the shocks for the tail gate lift, failed. Updated 02/24/14 *jb updated 3/12/14
Chrysler has issued over 10 recalls on my 2002 jeep grand cherokee and have failed to complete any of the required recall service. They have not received any parts from their suppliers to replace the defective parts covered under the recall. The amount of affected vehicles are over 950.000 chrysler has still failed to resolve any of the outstanding recalls on my vehicle, and has not offered substitute transportation after 9 months that the numerous recalls were issued, and not resolved due to zero availability of replacement parts. This is a major safety liability that chrysler is conveniently ignoring updated 06/4/13*lj
Was driving and all of a sudden the air bag light and check engine light came on. Now they wont go off. Check engine light has been hooked up to computer but all it says is that there's an emissions leak but no one can find it. The air bag light wont go off.
Tl* the contact owns a 2002 jeep grand cherokee. While parked, the contact noticed a leak around the radiator and determined that the radiator was cracked. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic advised the contact that the ignition needed to be cleaned and the radiator would need to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 224,000 and the current mileage was 300,000.
My AC system is faulty. Hot and cold air blows at the same time. Windows constantly fog up and I can't see. Getting blend door codes on the climate control reader.
Tl* the contact owns a 2002 jeep grand cherokee laredo. The contact stated that while driving 55 MPH the vehicle stalled. The vehicle was taken to a dealer who was unable to duplicate the failure. The failure recurred several times. The failure and current mileage was 98,000.
I was driving on university approaching the stop light on 66th st in lubbock tx, as slowing down from approximately 35 MPH, I heard an overwhelming loud bang come from the front of the jeep, it shook the entire vehicle it felt like I had hit someones car. I was getting leaving lubbock headed home to plainview. Me and my daughter stopped at walmart where I left my vehicle idling for no more than three to ten minutes max. I came out from walmart and smoke was coming from my car. Antifreeze was spilt out everywhere and the person parked next me that my car had overheated and to let it cool down before driving it again. I came back to lubbock yesterday with my daughter and I almost stalled on the highway but was able to make into the walmart parking lot. A friend pointed out the radiator fan was all busted up. The jeep will not start and is in the parking lot at the walmart on ave. Q in lubbock. Trying to figure out why it will not start up I believe it could be the radiator relay.
We were driving jeep on highway and all was normal. We stopped for fuel and when we started the car it idled very rough and started smoking. Shut car off and upon inspection the rocker arm had been pushed through the valve cover. Appears to be damage to valve but do not know extent of damage yet. Engine had approx. 108,000 miles on it.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vehicle would stall as soon as it was started. The vehicle was taken to an independent mechanic where they advised him that they were unable to diagnose the failure but replaced the fuel pump. The failure recurred on an intermittent basis. The manufacturer was not contacted. The failure mileage was approximately 175,100. The VIN was unavailable.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated the fan relay module failed on the vehicle. When the part failed it caused the fan for the radiator stop working and the vehicle would over heat. The vehicle was taken to the dealer who confirmed the fan relay module failed and it was defective. The contact stated the failure was a manufacturers defect. The current mileage on the vehicle was 129,682.
2002 jeep grand cherokee. Consumer writes in regards to several expenses related to vehicle and requests reimbursement *tgw the consumer stated the front brakes which included the rotors master cylinder, left rear seal axle, bearing, snap ring had to be replaced more than once on different occasions. Also, the vehicle broke down on several occasions and smoke was emitting from the vehicle on one of those occasions. It was discovered the relay fan radiator fan needed to be replaced. The transduce pressure sensor, solenoid, transmission gov and gasket were replaced at a cost of $ 530.50. *jb the consumer stated the horn began blaring for no apparent reason and then stopped working/ two days later, all the gauges in the vehicle went to zero and all the interior lights illuminated and the windows did not work. The vehicle was towed to the dealer and a diagnostics test revealed an electrical problem. Updated 11/10/11*jb updated 11/22/11.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while driving approximately 5 MPH or while idling, the check engine light would illuminate and the engine would overheat. The vehicle was taken to an independent repair shop and the engine cooling fan was repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall associated with the federal safety agency campaign id number: 06v199000 (engine and engine cooling:cooling system:fan). The failure mileage was 135,000.
Tl*the contact owns a 2002 jeep grand cherokee. While driving approximately 45 MPH the vehicle overheated. The contact drove onto the emergency lane and noticed that the antifreeze was boiling in the overflow container. The contact let the vehicle cool off and added anti freeze. The vehicle was taken to an auto repair shop. The technician stated that the radiator fan needed to be replaced. The contact was aware of a recall for the failure and was informed by the manufacturer that his VIN was not included (the federal safety agency campaign id number: 06v199000 engine and engine cooling:cooling system:fan). The vehicle was not repaired. The approximate failure mileage was 125,000 .
Tl*the contact owns a 2002 jeep grand cherokee. While driving approximately 35 MPH, the contact smelled a strong burning odor. There was a loud noise inside and outside of the vehicle. The vehicle was driven to the side of the road and the engine was turned off. The contact observed that the engine overheated. The vehicle resumed with caution to the dealer and they informed that there was a recall related to the failure under the federal safety agency campaign id number 06v199000 (engine and engine cooling:cooling system:fan). The VIN was not included in the recall. The technician recommended that the vehicle not be driven. The vehicle was not repaired. The failure mileage was 84,162.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that he started the vehicle and smoke began abnormally pouring from the engine and into the interior cabin. There was also burning fluids spewing from the radiator. The contact stated that the radiator was fractured and the vehicle was taken to a local repair facility where the vehicle was inspected by an independent mechanic. The mechanic replaced the cooling system to correct the failure. Following repairs, the contact located a recall for the failure (the federal safety agency campaign id number: 06v199000- engine and engine cooling: cooling system: fan) however, the contacts VIN was not included in the recall. The contact stated that the manufacturer would not provide any assistance. The failure and current mileage was 75,000.
Blend doors on my 2002 jeep grand cherokee not working.
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