This is my 4th jeep. Here is a little background on this issue. I purchased a 2002 jeep grand cherokee, the overland edition. The dealership pushed buying a used certified jeep vehicle! They mentioned the extended warranty that would take care of any issues that the jeep had during the last years of my ownership. I went in the dealership looking to purchase a new vehicle but they told me all the added benefits / value from buying from the used jeep facility! The warranty: as mentioned I purchased the warranty sold by jeep at the local dealership. The service agreement that was sold by the dealership went bankrupt! Gary miller chrysler jeep isuzu located in erie, pa sold this to me. My 1st issue was when I decided to take the vehicle in because of a vibration while driving. I was made aware that the company was bankrupt when tying to call and find out what information will be needed when I go to the local jeep dealership in kansas city. Furthermore I mentioned to the jeep dealership that pushed the contract that I am wiling to purchase the best contract to make sure I do not have an issue with my new vehicle in the future. The constant issues: I have now taken in my jeep for 6 visits! I have only included some of the payments (see the additional paperwork) but you can see a trend here. This jeep had been nothing but a problem since I purchased the vehicle! I am now stuck replacing the steering pump for the 2nd time! I have to pay for the replacement and live without a vehicle. I am out several thousand dollars and still have to take this vehicle (that jeep pushed on me) to the service shop about every 6 months. I just started driving my vehicle from the last service repair (I am getting very familiar to the local jeep dealerships) and still the item is not fixed and my jeep is leaking oil all over our company driveway. This vehicle is a lemon and the company that made the vehicle sold me a bankrupt contract.
2002 Jeep Grand Cherokee engine complaints
Page 6 of 7: complaints 131 to 160 of 172, newest first, as owners wrote them.
Dt consumer stated the engine failed on september 16, 2005, the oil pressure dropped to zero while on a hill, all types of noise came out of the engine. Consumer stated they had the vehicle towed to a dealer, and dealer said there was sludge build up inside the motor. Consumer a has used the proper oil as stated in the owners manual. Consumer contacted the manufacturer, they said there was nothing they could do. They claimed it was not from changing the oil at chrysler. However, consumer stated they had records for the oil changes at their local mechanic.
I was driving on interstate 68 in maryland when engine failed. Douglas motors a member of the chrysler group informs me the engine failed due to sludge. Engine oil has been changed every 3000 to 5000 miles with 5w 30. Chrysler offers no help except I should of taken the extends warranty.
I own a 2002 jeep grand cherokee. About a week ago while driving I heard a loud pop come from the engine. When I stopped to examine the problem, I saw a large leak coming from the bottom of my car. After looking under the hood, I saw that the plastic cooling fan in my engine had shattered and the pieces punctured my radiator. The shroud covering my cooling fan had also been shattered. I immediately took the jeep to my local chrysler dealer (whom I bought the car from). After looking at it they told me there was major damage caused by this incident. In addition to needing a new cooling fan, shroud and radiator, I also needed a new head gasket because the car had overheated. I believe there was a defect with the plastic fan which LED to the damage to my car. I have contacted chrysler about this situation and they said there is nothing they will do. I would appreciate your prompt attention looking into this matter. Thank you.
While I was driving vehicle on wednesday, august 31, slight vibration was noticed. While my wife was driving vehicle on friday, september 2, a loud pop was heard, sound similar to that of metal expanding when heated. The air conditioner quit working at this time. When I drove the car on sunday,september 4th, the vehicle overheated and upon raising the hood, saw that the fan was gone and pieces of the covering of the radiator were broken and missing.
Heard plastic breaking, thought I had run over something. Then loud breaking plastic noise, then coolant low light came on, then engine began smoking and over heating. Front fan came apart and broke through radiator. Had to replace fan module and radiator. Replaced thermostat and flushed cooling system.
While stopped in a parking space, check gauge light came on. Vehicle temperature gauge was at 260 degree. I shut off engine and opened hood. The electric fan had shattered and put a hole through the fan shroud and the radiator. Parts of the shattered fan were lodged in the serpentine belt pulleys. Vehicle was towed to repair shop where mechanic said that the exact same thing happened one week before to an identical 2002 grand cherokee laredo. (same year and motor).my vehicle is now in a jeep dealership. I am awaiting determination as to whether or not repairs are covered under an extended warranty I purchased. Upon returning home, I went on line to investigate and found out that the federal safety agency was conducting an investigation based on other owners complaints that their electric cooling fans had shattered and punctured the fan shroud and radiator. Vehicle was purchased new and is a 2002 jeep grand cherokee with 6 cylinder engine.
Dt: the contact owns a 2002 jeep grand cherokee laredo. A piece of the fan broke off and went into the radiator, causing damage to the radiator. The fan and radiator had to be replaced. The mechanic told her a piece of the fan blades broke off, destroying the radiator. He said the fan must have stalled to have possibly caused this problem. This incident occurred on august 22, 2005. The contact was pulling out of a parking space at a low speed when this happened.
2002 grand cherokee jeep started making an unusual noise when first starting the car and when idling. Mechanic said that the cooling fan needs to be replaced. As this car only has 41,000 miles on it, I am upset to have this problem. This is the third jeep that we have owned and have never incurred this problem.
Fan blade broke and penetrated the protective shroud on my 2002 jeep grand cherokee 4.0 six cylinder. I have not taken it for repair. I am taking the car in 8/15/05. I did not notice any thing wrong until the vehicle over heated and I looked under the hood.
Cooling fan on my 2002 jeep grand cherokee broke and destroyed the fan, shroud and fan motor!
Dt: the contact owned a 2002 jeep grand cherokee. On june 30, 2005 the electric fan on the engine came apart and shot through the radiator. Cost about $900 for repairs. The mechanic said this was the third jeep he had repaired in the last couple of weeks for the same problem. The manufacturer was contacted and said that it was not covered under warranty.*ak
Under normal driving conditions, and the day after the vehicle had been serviced by an authorized jeep dealer, the fan blade broke apart damaging the radiator and shroud. The fan, radiator, and shroud all had to be replaced. The vehicle as 68,000 miles on it.
The cooling fan blade just broke while stopped at a light. It made the car thump I thought someone hit us but the fan blades broke the fan shrode and put dents all in the radiator and broke the fan guard. This vechile has had many of the same problems due to the electrical system. We lease the jeep and have put $$$ in it because they would not take it back as a lemon with in the 2 years. I still hear a beep coming from under the dash that jeep never found the problem or fixed it. I just had the fan relay changed because it went out. With in the first 2 years I had it in the shop for a variety of electrical problems I have all the paper work. I am afraid the jeep will catch on fire or cause an accident. I've also checked many other things that were issues with the jeep. Leaking shocks and transmission pan and emissions is now leaking. The check engine light stays on and every time I get it checked it's a different problem. I'm out of my warranty now but there have been so many different things wrong. The dealer replaced 2 of 4 leaking shocks they left the transmission pan loose when they replaced a part in the transmission. This jeep is unsafe for the road it has lost power in the past while traveling so they replaced the battery twice with in a month.
When I put my car in drive, there was a loud bang - sounded like the car was shot, so I pulled over. Coolant was leaking out and there were pieces of black plastic all over the ground. When I lifted the hood, I found that only half my fan was attached. The other half apparently broke off and blew threw my radiator. I had to replace the fan, motor, radiator, the fan shroud and coolant. The garage said they had never seen anything like it. This was an expensive repair with no warning signs. The car is pampered and maintained well.
I had the exact same problem as below. Had it repaired and the dealership says they repair 2 - 3 every week and they even gave me a copy of the service bulletin that jeep puts out to their mechanics. Service manager says he has complained to jeep about recalling but they told him it was too expensive of a part and not a safety issue. 2002 grand cherokee limited has a known problem with the dual climate control system. A door in the system routinely breaks or strips as soon as the vehicle has passed the manufacturers warranty end date. One side(drivers) of the system works as advertised, however the passenger side will only blow extremely cold air. The cost to rectify this anomaly is around $800 at a jeep dealership. From reading several automotive repair forums on the internet, this problem is occurring in a very high number, probably percentage of vehicles. Supposedly jeep is aware of the defective part used in the system and is not doing anything about it.
Since purchasing my 2002 grand cherokee ltd in october of 2001 there has been a ticking sound coming from the engine. We first brought the car in on 01/17/2002 to report this and the dealer said they could not reproduce it. On 06/27/2003 we brought it in again - this time the dealer said that the ticking is normal for the purge solinoid valve on the 2002 jeep grand cherokee. The ticking is supposedly caused because the housing around the emissions stuff is not insulated. The noise is very irritating and is especially loud in the cooler months. *jb a suggestion was made to turn on the radio - wow - what a solution. I do wonder if this is the real reason or - like the heater/blower - will this fail now that the warranty has expired?
The radiator electric cooling fan suffered a catastrophic failure. The fan blew apart with a loud bang as car was placed into drive to leave a parking lot. The owner thought he had hit something and checked the exterior of car. The disintegration of the fan blade blew a hole through the radiator fan shroud which was probably the loud bang. This caused coolant to overheat and air conditioner to stop functioning when car was stationary. This was not noticed on highway where most driving is done and car was driven on a 700 mile trip before failure was detected. If hood had been open at time of this failure an injury could have occurred to individual in vicinity of shroud. The owner replaced both fan and shroud as dealer was too busy the day failure was discovered. No other engine damage has been noticed. The jeep 5 star dealer showed no interest in this failure. A member of a golfing fore some told me that the same thing happened on his 2001 jeep grand cherokee a month later at approximately the same mileage. His cooling fan disintegration punctured a hole in his radiator. My parts were thrown out with trash but digital photographs of damage are available.
Concern regarding safety of brakes, shake very noticeably when brakes applied. Replaced front rotors and calipers. *bf there was continuing unresolved brake problems. The steering would also shake when the brakes were applied, the shaking and pulsation problem worsened, the cd changer had an internal fault, there was a fault in the transmission governor pressure sensor, the transmission leaked from the t casse adapter seals, the front pcv valve leaked at the front grommet on the valve cover, the front body seal was loose, there was a whine when the vehicle was driven up hill and upon acceleration, and the front rotors were out of round. *sc
While driving at an undetermined speed vehicle stalled. This caused consumer to drift to the side of the road. Mechanic determined that the radiator plastic fan failed.
The vehicle experienced problem since it was leased. There were engine and electrical trouble. The vehicle had been back to the dealer many times. *ak
My wife & I were driving on I-95 south when my jeep grand cherokee's check engine light came on but before we could do anything it shifted from drive to 2nd gear and went from 60mph to around 25mph while we were still in the 3rd inside lane of a 3 lane hwy so we proceded to pull off the hwy and check out the truck and also let it sit for awhile and in doing so the lite went off so we proceded to get back on and go straight home but as we tried to get on the hwy it happened again but this time we went from drive to 1st gear and we almost got rearended by an 18 wheeler but he moved over at the last second, where we got on there was no break down lane so we had to go for about a mile and in the process we started to loose the brakes do to problems ariseing from the ABS and also the engine was acting funny it started to shut off then it would speed up and it did it 3 or 4 times so when we got off we had the jeep flatbeded to "greenwich jeep" in greenwich,ct. Soon as it's fixed I'm getting rid of it but I did want to note the problem with you!
While driving at 65 MPH engine failed. As a result, power steering and brakes malfunctioned. *ak took vehicle to mechanic but they couldn't find anything wrong. Two hundred miles later, the same thing, nothing was found. At 6133 miles it happened again. Consumer took vehicle to another mechanic. Three different mechanics and no one could find anything. Problem still exist.
Whenever the consumer attempted to fuel the vehicle fuel spilled onto the ground. There were recalls on the fuel filler neck and the canister assembly. The recalls have been repaired, but the problem still persists. Dealer explained that they were obligated to make the repairs once, then consumer has to pay for any other repairs.
While driving, the vehicle would not accelerate, then it stalled at 30 MPH. The vehicle was towed to the dealer, where it was determined the vehicle overheated. The temperature indicator light had not come on. The mechanic stated the overheating was caused by the faulty radiator. The engine melted and now needed a new engine. The consumer felt this was related to the radiator repair in march 2003. *ak *scc
Factolry= "lemon" left the factory; minus headgaskets!!! Possible "firetrap"!!!
Purchased november 2001, had two recalls for fuel system within two months, dealer told me there was previous recall fixed before I purchased. Engine safety warning light has come on and stayed on several days on seven (7) separate occasions. Dealer claims not to worry cannot figure out why. Plus seat heater went out and had to be replaced, interior heater stopped working except defrost. I believe they are all related and is why the engine safety warning light keeps coming on. Also to note--vehicle sways back and forth over small bumps, like riding a small boat in rough water.
The vehicle stalled without warning, the dealer replaced the engine and problem continued to exist.
The engine light illuminated.
While driving at any speed and without warning the vehicle will heavily jerk and then the engine light will come on and stay on the remainder of the time vehicle is being operated. Dealer notified. Ts
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