I first received a recall notice in jan 2013 and have made numerous attempts to have the recall corrected to no avail through a registered chrysler dealer. I am told the parts are just not available as of yet. I was traveling down the road for approximately 30 minutes at 45 MPH when suddenly the airbag light came on. It stayed on for almost 10 minutes then went off, then came back on again within 5 minutes. I was very frightened since the recall notice states that it is possible for the airbag to inadvertently deploy after the airbag light comes on. I called the dealer again as soon as I returned home to advise them and remind them they had me on a list. However, I was told the parts are still not available, so they gave me a toll free number 800‑992‑1997 which I called and was told once again that as of now the parts are not available and to just continue driving the car. I hope the airbag does not deploy while I am driving causing a heart attack or fatal car crash.
2003 Jeep Grand Cherokee airbags complaints
Page 8 of 10: complaints 191 to 220 of 256, newest first, as owners wrote them.
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 12v527000 (air bags) and attempted to have the vehicle remedied. The contact was informed that the parts were unavailable to perform the repair. The contact had not experienced any failure. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving approximately 55 MPH, the air bag warning light illuminated. The vehicle was not taken to the dealer for inspection of the failure or repairs. The contact was no longer driving the vehicle because she was concerned that the air bag would erroneously deploy at any time. The manufacturer was notified twice of the failure. The approximate failure mileage was 100,000.
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he received notification of the federal safety agency campaign number: 12v527000 (air bags) and stated that the parts were not available to have the vehicle serviced per the recall. The contact had not experienced a failure. Updated 01/07/14
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the federal safety agency campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall letter in 2012. The manufacturer was contacted and advised that they did not know when the part would become available for repair. The contact had not experienced a failure. ..updated 12-30-13
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number 12v527000 (air bags) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl* the contact owns 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number 12v527000 (air bags) and called the dealer to make an appointment. The dealer stated that the parts were not available to remedy the vehicle. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 12/30/13*cn the consumer was involved in an accident.
Received a recall notice from chrysler. Chrysler recall number m35, (the federal safety agency campaign number: 12v527000) involving airbags can deploy at anytime. Contacted the dealership last spring about this recall and was told parts weren't in yet. I then contacted the dealership on november 12, 2013 and was told the parts aren't in yet. I am concerned about this airbag deployment issue and it seems like the manufacturer isn't concerned about safety.
Tl* the contact owns 2003 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The contact received the federal safety agency campaign id number 12v527000 (air bags) and called the dealer to make an appointment. The dealer stated that the parts were not available to remedy the vehicle. One year later, the parts were still not available to remedy the vehicle. The contact called the manufacturer but received no assistance. The failure mileage was 75,000. Updated 3/5/14
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 12v527000 (air bags) and stated that the parts were not available to have the vehicle repaired. The manufacturer was notified. The contact had not experienced a failure. ..updated 12-26-13
I received notice of a recall for the airbag sensor on the 2003 jeep cherokees. I was informed that the airbag may deploy at any time while the vehicle is operating. It has been one year since I was notified of this issue and the chrysler dealership has yet to send the parts necessary to fix this problem to any of the dealerships. I am currently driving around with my airbag sensor on, and not knowing if and when my airbag will deploy. This frightens me because I currently live in the mountains, and not knowing how I will react to airbag deploying. One year is definitely an ample amount of time for the chrysler dealership to send these parts out, especially for a recall like this that has produced injuries.
In january of 2013 I received a recall notice from chrysler #35 concerning a component in the air bag module may fail while operating this vehicle. I called monroe michigan dodge chrysler where I purchased the car and they told me chrysler hasn't released the parts to fix this problem. I took it back in today october 31 2013 and I received the same answer. I called chrysler at 1‑800‑247‑9753 and they told me the parts aren't available and they would put me on a list. This is totally not acceptable it shouldn't take this long to take care of this serious problem.
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the federal safety agency campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The air bag warning light was illuminated and the manufacturer advised that the part needed to complete the air bag recall service was on back order. The manufacturer was unable to provide an expected date for the part to become available. The vehicle was not repaired. The VIN was not available. The failure mileage was 115,000 and the current mileage was 120,000.
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign number 12v527000 (air bags) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure. ...updated 11-18-13
2003 jeep grand cherokee. Consumer writes in regards to air bag system recall notice. *smd when the consumer contacted the dealer, to make an appointment, he was informed the part was not available. A few months later, he received a call from the dealer and they scheduled an appoint. However, after the consumer dropped the vehicle off, the dealer called the consumer back and informed him, they never had the part. The consumer continued to call for months, but the part was still not available. The air bag light would come on and stay on for weeks at a time and then go off, and come back on again.
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that the federal safety agency campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall notification march 2013. The contact had not experienced the air bag warning light failure. The approximate failure mileage was not available and the current mileage was 94,000. Updated 11/12/13*cn the consumer was informed the parts were not available, but would be available by october 17, 2013. The consumer stated it has been over 30 days, and he has not heard from chrysler. Updated 11/19/13
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 12v527000 (air bags) over a year ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure. Updated 11/13/13
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 12v527000 (air bags ) but was informed that the parts were not available. The stated that since the failure was reported in january of 2013, there should be a remedy available before september of 2013. The air bag warning light illuminated; therefore; he experienced the failure. The manufacturer was notified of the defect and provided no assistance. The current and failure mileage was 130,000.
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that while driving approximately 30 MPH, the air bag warning indicator illuminated intermittently. There was a recall associated with the federal safety agency campaign id number 12v527000 ( air bags) and the part was unavailable. The dealer was unable to provide an unexpected date for the remedy part. The manufacturer was not notified of the defect. The approximate failure mileage was 100,000.
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 12v527000 (air bags) and stated that the air warning lamp was illuminated. The dealer was contacted and informed him that the parts were not available for the repair. The manufacturer was notified of the issue. The approximate failure mileage was 149,000. The VIN was not available.
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notificatino of the federal safety agency campaign number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 12v527000 (air bags) in the mail several months ago and stated the dealer informed him the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed her that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 12v527000 (air bags) and stated that the dealer informed him that the parts needed to remedy the defect were not available. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign id number: 12v527000 (air bags) over a year ago and stated that the dealer informed him that the parts needed to complete the recall service had not yet become available. The manufacturer was notified but did not provide a date for when the parts would become available. The contact had not experienced a failure. Updated 09/18/13
Tl* the contact owns a 2003 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 12v527000 (air bags) and stated that the dealer did not have the parts available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
I was driving down the road when both of my airbags deployed. Chrysler after two weeks of toying with me offered to 1 total my car and pay me kelly blue book value or 2 give me 1,000 dollars and wait until parts came in. They told me however they did not know when parts would be available in the us and that they were not going to pay for the inside damage created by the airbags deploying. I have two family members who drive vehicles in which this recall applies to. I would never recommend to anyone that they should purchase a vehicle from chrysler. They do not help at all even when they know it is their fault. They are aware of this issue and are doing nothing to the 700,000 plus people driving these vehicles. Thank goodness I wasn't seriously injured but what if next time it does seriously hurt a driver.
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated she received the federal safety agency recall campaign number: 12v527000 (air bags) in december 2012. She attempted to get the vehicle repaired on several occasions but the parts were not available. The contact notified chrysler about the recall in july 2013 and they did not have a estimated time on when the parts would become available. The VIN was unavailable.
Tl* the contact owns a 2003 jeep grand cherokee. The contact stated that he received notification of the federal safety agency campaign number: 12v527000 (air bags) several months ago but was informed by the dealer that the parts needed to complete the repair were not available. The manufacturer was not contacted about the issue. The contact had not experienced a failure. The VIN was not available.
I received a safety recall notice in january 2013 and it has yet to be resolved nor has there been any follow-up notice. Every time I call to check on it I am told that the dealer does not have the parts. I question if there is any intention to make the stated repair at all. The safety recall is from chrysler. It is an airbag system occupant restraint control module. Safety recall m35/the federal safety agency 12v‑527.
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