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2004 Jeep Grand Cherokee visibility complaints

Page 4 of 8: complaints 71 to 100 of 214, newest first, as owners wrote them.

See the summary of 2004 Jeep Grand Cherokee visibility problems: which part fails, at what mileage and related recalls.

Filed Dec 3, 2008 · Visibility · 58,000 miles · NY

Heat and air conditioning died in my 2004 jeep grand cherokee overland, it only has 60,000 miles on it and I did some searching online and this is a common problem for the 99-04 grand cherokees. I live in a cold weather region and cannot defrost my windshield making it quite dangerous. It will cost $1,200 to fix it and I cannot afford to pay that. Chrysler is saying it is my responsibility to fix. But the problem lies with the blender actuator doors being too cheap when built.

Filed Nov 27, 2008 · Visibility · 58,250 miles · IN

I have a jeep grand cherokee that has had a blend door failer due to poor design. My understanding is this is a common problem with the heating system.

Filed Nov 26, 2008 · Visibility · IA

The blend door is broken and blows cold air. Window does not defrost and can't see well in winter.

Filed Nov 25, 2008 · Visibility · 65,000 miles · MO

On are 2004 jeep grand cherokee overland with automatic climate control the blend doors have failed and this causes the HVAC unit to either blow hot or cold when turned on but you have no control of it. We have had the A/C kick on when unit was set to heat/defrost in the middle of winter and this causes a safety issue as the windshield will start icing up or fogging up if it's not real cold out and as my wife drives this vehicle daily I want her in a safe vehicle. We have also had the heater kick on when using the A/C and all you can do is turn the HVAC unit off and roll down the windows. From what I have been told all grand cherokee's have this problem just at different intervals. I know some people who have had multiple failures of this part. To get the repairs done at a dealer we were quoted $950 to fix it but I believe jeep should be looking into this as it is such a common problem and it causes a major safety issue during the winter months if and when the heater/defroster quits working. When the HVAC system gets stuck there is nothing you can do to fix it sometimes it will stick for a few hours other times it will not work for a day or two.

Filed Nov 21, 2008 · Visibility · FL · 1 injury

Research has shown all 1999-2004 jeep grand cherokees with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. The cost to repair this issue, which has been known to pop up again after another 50k miles after repair, is generally $800-$1500 from a dealership.

Filed Nov 19, 2008 · Electrical, Visibility · 82,000 miles · IL

Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the heater blows cold air. The vehicle was taken to the dealer and they charged $97 for a diagnostic, but could not locate a failure code. She took the vehicle to aamco and they changed a hose and cleaned the vents; however, the failure persisted. She took the vehicle to a private mechanic, who replaced the thermostat and stated that the instrument panel main circuit board failed. A report was filed with the manufacturer and assigned reference number 18091070. The manufacturer stated that the mileage exceeded the warranty; therefore, they would not assist with the repair. The vehicle has not been repaired. The failure mileage was 82,000 and current mileage was 83,000. Updated 12/22/08. *lj the consumer stated the heat didn't work, but the thermostat would get warm. The dealer informed the consumer that the blender and circulation board needed to be replaced. Updated 12/23/08.

Filed Nov 11, 2008 · Visibility · 61,000 miles · NE

Dashboard has a loud creaking sound coming from its underside when turning on ventilation? There is creaking from the dash seconds after shutting the engine off. There are strange numbers popping-up on the climate control display. The cold ir blows from one side of the dash even when the heat is turned on. Research has shown all 1999-2004 jeep grand cherokees with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so.

Filed Nov 3, 2008 · Visibility · 55,000 miles · MO

Jeep grand cherokee HVAC blend door malfunction will not allow proper vision through windshield due to defroster not working properly.

Filed Oct 28, 2008 · Visibility · 69,000 miles · OH

Blend door failure.

Filed Oct 19, 2008 · Visibility · 66,000 miles · MN

Had the defroster on. Tried to turn the blower to the vent position while fan was off and nothing came out. The defroster still works and the fan seems to be blowing, but for some reason, no air from front(outward facing) part of dash board. Had some knowledge of failure in the automatic climate control version, but specifically found jeep with manual climate controls to avoid this problem.

Filed Oct 19, 2008 · Visibility · 45,000 miles · SC

Broken blend doors causing no heat for the winter on a jeep grand cherokee.

Filed Oct 16, 2008 · Visibility · 98,000 miles · MI

I do not know what caused the problem, but the blend air door on my 2004 jeep cherokee is broken and only blows cold air. The air does defrost the window or heat the cabin. This could lead to a driving problem if the windows fog up while driving.

Filed Oct 16, 2008 · Visibility · OH

Visibility: defroster/defogger system:windshield:blower heat will not come out of one side of heater no matter what the temp is set to , makes all kind of loud noises and cracking.

Filed Sep 25, 2008 · Visibility · 239 miles · FL

Tl*the contact owns a 2004 jeep grand cherokee. Immediately upon purchasing the vehicle, the sunroof would open, but failed to close. The contact never left the dealer and was informed that it was an electrical failure. The window regulator motor was replaced; however, the failure occurred on two more occasions. The contact returned the vehicle to the dealer both times and the motor was repaired. Shortly afterwards, the passenger side window fell inside the door. The contact returned to the dealer and was informed that the window cable failed. The mechanic repaired the window. Shortly after that, when the driver's side door was shut, the rear window fell down into the door. The mechanic stated again that the power window regulator was defective and repaired the failure. The manufacturer stated that the vehicle was not under warranty; therefore, she would not be reimbursed for the repair costs. The current mileage was 18,357 and failure mileage was 239.

Filed Sep 19, 2008 · Visibility · 61,000 miles · CA

In april or may of this year, the driver-door window of our jeep slid into the body of the door on it's own--this was while the car was parked on the street. We were lucky to catch it before someone stole all of our items in the car. A repairman told us that the cable/regulator is broken and that it is very common with jeeps. We couldn't afford the $250-300 part, so we simply screwed the window in place, temporarily. This past weekend while driving on the freeway at 65 MPH our passenger window did the same thing. It was late friday night so all we could do is duct-tape the window in place. We called chrysler/jeep to see if there is any recall, and they were completely unhelpful. They simply told us to get a $200 diagnosis from a jeep dealership and then they would decide if chrysler/jeep would assist in the cost. We visited many consumer websites and found thousands (no exaggeration) of complaints of the very same problem. Those who ended up getting a diagnosis with a dealership never ended up being refunded by chrysler/jeep. In the end, they simply paid chrysler/jeep more money having gone through their suggested process. This is clearly and faulty part and chrysler/jeep's refusal to recall or reimburse its customers is alarming. The parts are very expensive and with so many complaints of the same nature we should not have to pay chrysler/jeep more money for something that is clearly their problem. Weather has nothing to do with the failure of the part(s)--they simply break without warning. Something must be done about this. Both of our windows are currently being held into place by screw or tape as we consider our options. We do not trust chrysler/jeep and believe that even if we go to a dealership we will end up paying for the repair all on our own. It is a considerable expense for a common default and has given us a great deal of stress. Chrysler/jeep representatives have been unsympathetic, ambiguous, and untrustworthy. Please help!

Filed Sep 17, 2008 · Visibility · ND

My 2004 jeep grand cherokee limited with the automatic climate control system, blows cold air out of the passenger side floor vents even when set to heat. This is a current and ongoing problem, it occurs whenever the heat is needed. Nothing has been done to remedy the problem, waiting for a recall.

Filed Sep 14, 2008 · Visibility · 89,251 miles · NV

Defroster on my 2004 jeep grand cherokee only blows cold air.

Filed Sep 8, 2008 · Visibility · 28,000 miles · IL

Normal operation of heating/cooling system. Now, after 28,000 miles, temperature will suddenly change in the cabin of the vehicle. The heat will suddenly cease and the visibility will be lost out the windshield. I believe it may have something to do with "blend door". When the windshield frosts up, we have to pull over and turn car off and wait for system to reset. Very dangerous, not safe, dealership estimates $1,500 to $2,000 to repair.

Filed Sep 6, 2008 · Visibility · 108,000 miles · KY

I was just riding down the road one day and my air conditioner quit working. I ran the test on the jeep and it gave me codes dealing with the blend doors staying open.

Filed Aug 30, 2008 · Visibility · 90,000 miles · NY

On a cold rainy night in up-state ny there was no heat in the car and the windows fogged up so bad that I had to stop due to the danger of not seeing the road. The failure is consistant and causes fogged windows and the auto can't be used during very cold weather. The blend doors were broken .

Filed Aug 27, 2008 · Visibility · 87 miles · FL

Ventilation system problems.

Filed Aug 14, 2008 · Visibility · 68,000 miles · CA

Failure of climate control "blend door mechanism. This is the 2nd jeep grand cherokee I have owned and it has happened to both vehicles. When it fails, you cannot control the A/C or heat on each side of the vehicle. Repaired on both vehicles at a cost of $1650 and $1500 respectively. The first vehicle is now broken again, which will cost another $1500-1700 to repair for the same issue.

Filed Aug 14, 2008 · Visibility · 71,000 miles · NV

Tl*the contact owns a 2004 jeep grand cherokee. While attempting to roll down the front passenger side window, the contact heard a noise and the window fell off track into the door. The contact is unable to roll up the window. He called a local mechanic for an estimate to repair the window. The dealer has not been notified and the vehicle has not been repaired. The failure and current mileages were 71,000.

Filed Jul 20, 2008 · Visibility · 90,000 miles · CA

2004 jeep grand cherokee, 4.0 litre engine, 4 wheel drive. Defroster/heater blender door gets stuck. Only blows air from the defrost vent. Very bad when you are trying to air condition the vehicle and you live in the desert as I do. Happens a couple times a week. Nothing to do but let it go. It usually goes back to normal cooling after about 2 hours or so.

Filed Jul 16, 2008 · Visibility · IL

Visibility: defroster/defogger system:windshield:blower passenger side AC doesn't blow as well (as hard as) the driver side vent, and the air that does come out is hot. It's the opposite in the winter when the heat is on. Passenger side only minimal blowing and the air is very cold???? Also affects the defrost on the passenger side. No warm air on passenger side, window will not defrost causing visibility issues!!!!!!

Filed Jun 19, 2008 · Visibility · 47,000 miles · MN

Heater and air conditioner does not function properly. May blow heat on one side and cool air on the other side when the A/C is on. May need to turn all the up to 86 before heat will come out in the winter. Will sometimes correct itself if car is turned off and let sit for a period of time.

Filed Jun 17, 2008 · Visibility · 51,000 miles · GA

2004 jeep grand cherokee automatic zone control climate control system. Blend door failure causing obstruction in airflow resulting in costly repair. A related issue of the blower motor connector shorting out causing failure of the fan motor to work.

Filed Jun 9, 2008 · Visibility · VA

No heat

Filed Jun 4, 2008 · Visibility · 50,000 miles · AL

Tl*the contact owns a 2004 jeep grand cherokee. Within the past two years, all four window regulators were replaced. During the first instances, the front passenger side window continued to roll down on its own. When the rear driver's side window began exhibiting the same failure, the contact had the window sealed to prevent it from opening. On each occasion, the window gradually lowered and would not stop. The current mileage was 79,253 and failure mileage was 50,000.

Filed May 28, 2008 · Visibility · 79,500 miles · AL

Visibility: defroster/defogger system:windshield:blower 2004 jeep gland cherokee limited the automatic temperature control has failed. One side of the vehicle blows hot air the other blows cold air.

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