When driving my 2004 jeep grand cherokee in cold weather with rain or any moisture on the windshield the HVAC ducts will blow cold air on the windshield causing the windshield to freeze quicker while decreasing my visibility while driving. The vehicle tends to have this problem 7 out of 10 starts and some times resets it self only when the jeep has been sitting for at least 3 to 5 hours. The dealer claimed it was in working order but I told them there is a serious problem that caused me to nearly hit the car in front of me while driving when the windshield instantly started to freeze up. Luckily I kept spraying washer fluid to clear the window in time before I got into a major accident.
2004 Jeep Grand Cherokee visibility complaints
Page 8 of 8: complaints 191 to 214 of 214, newest first, as owners wrote them.
Vent controls do not work. When defroster is on and change to vents or floor vents defroster stays on and will not change for several hours. Was told by the dealer ship it was the blend door.
Entire climate control system died. Includes heat and defrost system. We had a high of 38 degrees this weekend with snow and ice and was unable to defrost my windows while driving.
Heater failure to work and only blows cold air.
The heater in my vehicle is no longer providing heat in order to keep windshield frost free causing poor visibility.
2004 jeep grand cherokee 'blend door' breaks causing no heat to get to the windshield for defrosting. Dealerships state it is a $1200 - $1500 fix and it is very common for this problem to occur on most trucks of this model year. In winter months you cannot defrost your windshield or get heat to the interior. This fix is a mechanical flaw, not an owner issue yet chrysler makes you pay to repair their faulty engineering.
Blend door on a 2004 jeep grand cherokee.
Automatic climate control system failure leads to loss of windshield defroster. System failure is caused by failure of the blend doors to respond to user input. System failure results in loss of airflow through windshield defrost/defog vents. Operation of vehicle during inclement weather and system failure will result in decreased visibility through front windshield which could contribute to collision, loss of vehicle control, etc... No manual override of automatic system is possible. Repair requires removal of complete dash to remove and replace blend door assemblies.
Vehicle defroster/defogger blows cold air only.
The first time the driver side window fell into my door and it cost $200 to fix it, the second time the passenger side window fell into the door I contacted jeep and they paid half but because of labor cost I still paid $200, the third time was the back driver side window and now jeep refuses to pay.
While driving, my rear right passenger side window assembly failed allowing window to slide all of the way down. The sudden noise startled me and nearly caused me to crash. This is the second time that this has occurred but the 1st time it happened to the front passenger side window. The dealer ship has charged me over $500 each time they replace the part. I reported this to daimler-chrysler and they told me the were "documenting my concern". I am scared to drive this vehicle. Please warn others.
I returned to my car to find that the passenger window dropped down into the door. The car was taken to the dealership. Dealership staff indicated that this is common in the 2004 jeeps. The cost to repair this is $480.00.
While setting in 2004 grand cherokee limited, with driver window half down, I started to put up, when pop. Like a rock hit it. Then it fell into the door. Getting estimate now in the range of $400.00. That day it was 100 degrees. This next week will see temp the same with thunderstorms popping up.
2004 jeep grand cherokee lost all electrical power inside vehicle on multiple occasions. *kb the consumer was told the problem was a faulty bcm. However, the same problem recurred one month later. In oct 2005, the consumer experienced unwanted acceleration while he was pulling into the garage and hit another vehicle. The consumer stated the check engine light would occasionally come on and then go of. Then the rear hatch light would come on, the tire pressure light and the security system stopped working. The dealer then found a broken ground wire in the engine harness. The windows were inoperative.
2004 jeep grand cherokee laredo, about 3 months ago, while putting the passenger front window up, it just fell into the door. Today, the same exact thing happened to the driver side front window. See this issue over and over again on multiple forum/message boards. Is anyone going to do anything about this?
I have a 2004 jeep grand cherokee with 38,000 miles. The other day I was rolling up the driver side window when I heard a pop and noticed that the window was sinking into the door. Turns out it was the window regulator. This seems to be a very common problem as you can find all sorts of mention of it in the forums online. 320 - 390.00 to fix as well.
We were driving our 2004 jeep grand cherokee limited down an open highway (no trees, no cars around, etc.) at about 65 MPH, and the sunroof exploded. It sounded like a gunshot, extremely loud. Fortunately, we did not have the interior roof open, and the glass that shattered did not get inside the vehicle. We explained the situation to the jeep dealership, and they said the repair of our sunroof would not be covered under the warranty since they had never heard of this happening before. We noticed on the federal safety agency web site (via another complaint) that this had happened before to someone else, and the scenario is almost exactly the same -- same vehicle, same year. The other complaint shown on this site was logged february 2005.
I own a 2004 jeepgrand cherokee laredo, on july 13 aprox my window on the drivers side fell down and the window regulator had to be replaced at cost of $391. Again on aprox july 22 the front passenger window fell down-same thing the regulator had to be replaced, again $391. I have the 2nd broken regulator. This caused the car to be open to 100+degree heat and vandalis as there was no way to secure it with out a window.I wrote to jeep manufacturer to no avail.
While driving a 2004 jeep grand cherokee on i495n going about 65 MPH with the sun roof fully closed, the sun roof glass exploded, showering glass throughout the car. Initially I thought someone threw a rock and struck the window, but we were not near an overpass, nor were trucks or other cars closs enough to toss a rock up in order to hit the moonroof glass. A rock was not found in the car upon inspection. The local jeep dealer said that it must have been a rock that hit the window and therefore would not be covered under the warranty. I think the window just failed from either stress or from a manufacturing defect...but how do I prove it?
Bought a 04 jeep grand cherokee laredo 2 weeks ago. When driving down the highway with both back windows down, a loud noise occurs sounding like a flat tire. If you crack a front window the noise goes away. I called the 800 number in the warranty book and they said it's a design flaw.
Front power windows falling down.
Consumer complained about a leak in the frame of the windshield. Vehicle was taken to the dealer, who repaired the problem. However, after 1 night in the rain problem recurred. *ak the dealer then replaced a piece of molding on the driver's door. The consumer stated that he was going to wait until the next hard rain to see if the vehicle is truly fixed.
My wife and I own two jeep grand cherokees, a '99 the an '04. In 1999, jeep changed the design of their grand cherokees and one design change poses a safety risk to passengers in the back seats, especially young children. Models produced starting in 1999 allow for the windows in the back seats to roll down, leaving a gap between the window and the frame on that part of the window closest to the rear seat passenger. The 1998 jeep allowed for the window to be rolled down and the gap between the window and the frame was at the front of the window, furthest from the passenger. On several occassions we have rolled down the windows and my children (ages 2 and 4) , attracted by having the wind hit their hand, have stuck their fingers between this gap area. When the windows are rolled up, their fingers get crushed between the window and the frame. I have previously contacted jeep about this problem and they were only concerned about was whether my children's fingers were broken. Their solution, use the window locks on the driver's console. However, that does not solve the problem. I can only guarantee their hands are not in the windows by turning around and continuing to look as I roll the windows up. This is distracting and not a safe course of action. But this was their recommendation. My wife and I did not pay tens of thousands of dollars for vehicles that cause pain to our children. Whether they have broken their fingers is irrelevent and really shows a lack of responsibility by jeep. I spoke to representatives of jeep and they are well aware of this problem. From our conversation, only if my chidren suffered broker fingers would they compensate us and/or correct the problem. Apparently, no broken bones means its not their problem. I would think a company would rather be proactive and not reactive. (the date below is when the latest incident occured but this has occured multiple times.)
While driving 55 MPH the closed sun roof exploded without warning. Dealer repaired the problem but could not explain the cause of the problem to the consumer.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history