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2004 Jeep Grand Cherokee visibility complaints

Page 6 of 8: complaints 131 to 160 of 214, newest first, as owners wrote them.

See the summary of 2004 Jeep Grand Cherokee visibility problems: which part fails, at what mileage and related recalls.

Filed Dec 6, 2007 · Visibility · 30,500 miles · TX · 1 injury

While driving at 55 MPH on interstate 45n, we heard a loud "pop", almost like a tire exploding. The driver side window collapsed inside the door, the noise and change in the environment caused the driver, my spouse, to snap her head in the direction of the wind and noise. She has pain in her neck from turning so quickly. Realizing we were not being hit by another vehicle, she looked back to the road ahead where her attention should have been, only to realize she had seconds to avoid running off the road. When we pulled over to inspect what was happening, our little dog jumped out the window onto interstate 45. Thank god we were able to get her to safety before the day got worse. We called our local dealer whom we paid a considerable amount of "cash" for the 2004 jeep cherokee special edition, they advised us it would cost $75 to diagnose the problem, most likely the windows regulator, $250 dollars for the part and $150 for the regulator. I asked about the vehicles warranty and was advised it was only 3 years. Not sure what a window regulator was, I searched the internet, to learn that thousands of jeep owners have had this issue during the first few years of ownership. It appears there is a serious issue with these window regulators and the issue is being ignored by the manufacturer. This is an extremely dangerous condition and we are fortunate it did not result in a major incident. The design and/or mechanisms need to change to improve the safety of those navigating in a chrysler jeep product. Bi shared my concerns with the service manager at the dealership I bought the SUV. I was treated with respect when I was buying, but now my concerns fall on deaf ears. This won?t help me, but I hope it prevents someone from a similar experience. I will sell the vehicle at a reduced price, my spouse is afraid to drive it. She fears it happening again spontaneously and on all four windows.

Filed Dec 4, 2007 · Visibility · 48,200 miles · AZ

Passenger side only blows cold air. Re-circulating feature doesn't work. This is on a 2004 jeep grand cherokee overland with dual climate controls. The blend door and recirc door is broken and I have heard of several cases of this happening to other owners. This affects all 1999-2004 cherokees with dual climate control and the deal gives estimates of 900-2500 to fix.

Filed Nov 26, 2007 · Visibility · 40,000 miles · CA

Ac/heater makes noise when motor is shut off. Ac/heater blows cold air regardless of temperature setting.

Filed Nov 26, 2007 · Visibility · 55,000 miles · PA

2004 jeep grand cherokee-drivers side window regulator broken in september. It cost $260 to replace. Yesterday (november 25th), passenger side window fell. Will cost a couple hundred more to replace the second window.

Filed Nov 25, 2007 · Visibility · OR

After owning the car for a year the passenger's side heat doesn't work at all. We took it in to get it diagnosed. They told us it was the blend door and they estimated $500 plus. The mechanic said this wasn't the first time he'd seen this, that's how he was so easily able to diagnose it as a blend door problem.

Filed Nov 24, 2007 · Visibility · 38,039 miles · WA

Climate control system fails to operate intermittently and makes noises.

Filed Nov 16, 2007 · Visibility · FL

Defroster/heater does not work on 2004 jeep cherokee.

Filed Nov 16, 2007 · Visibility · 72,524 miles · FL

I only gwt heat on the drivers side and cold air on the passenger's side of my 2004 jeep grand cherokee. Their is an on going problem with 1998-2004 jeeps where the AC blend door breaks.

Filed Nov 15, 2007 · Visibility · 43,000 miles · GA

In 2006, the heat on the passenger side of my 2004 jeep grand cherokee quit working. This year, 2007, there is no heat on either side, just blows air. The repair shop wants over $1,000 to fix the blend doors. I researched this on the internet, and there are numerous people with the same problem with their jeeps.

Filed Nov 11, 2007 · Visibility · 00

Research has shown all 1999-2004 jeep grand cherokees with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. The cost to repair this issue, which has been known to pop up again after another 50k miles after repair, is generally $800-$1500 from a dealership. Should you opt to do this repair yourself, the entire dashboard will need to be removed, quite the arduous process, and parts are approximately >$300. Does your dashboard have a loud creaking sound coming from its underside when you turn on your ventilation? Is there creaking from the dash seconds after shutting the engine off? Are there strange numbers popping-up on your climate control display? Does cold ir blow from one side of the dash even when you have the heat turned on? Your ventilation system may have failed, or, may be in the process of failing. Yes to all of the aforementioned. How in god's name has this not turned into a major legal dispute?! This, by far, is more costly than the repetitive brake problems a wj owner would go through. We're all going to get it eventually... Eventually we're all going to have to fork out anywhere from $300 to $1500 to fix it, so this is in no way comparable to the infamous brake problem since not everyone was affected by it.

Filed Nov 9, 2007 · Visibility · 50,000 miles · CA

Dual climate control system is and has failed and making noise while on, the dealer says there is nothing wrong but notes there is noise in the system.

Filed Oct 29, 2007 · Visibility · 42,000 miles · PA

Blend door malfunction.

Filed Oct 25, 2007 · Visibility · 65,000 miles · SD

Passenger side heat does not work in our 2004 jeep gr. Cherokee. It is related to a door within the climate control system. It sounds like there are many people who have had the same problem with this. Estimated cost to fix is $800-$1000. The windshield will not defrost because all that blows is cold air. This is a safety hazard that needs to be addressed. Daimler chrysler needs to be responsible for these defective parts.

Filed Oct 25, 2007 · Visibility · 75,803 miles · GA

Rolling down the driver's side window in 90 degree temperature, I heard a large thump. Window would not roll back up. Window regulator busted. Replaced window regulator.

Filed Oct 24, 2007 · Visibility · CO

I have 2 jeep grand cherokee both have had to have dash completely pulled and blend doors replaced at a cost of $1100 and they both have only 50,000 miles. I was on a long trip threw the colorado mountains and passenger side would blow only cold air ,unable to clear windshields of fog. Visibility/safety hazard. Jeep knows they have this problem happens to all of there vehicles 99-04. They even have a tsb, but $1100.00 to fix?

Filed Oct 21, 2007 · Visibility · KY

Clicking noise under the dash on heater controls.

Filed Oct 17, 2007 · Visibility · 35,470 miles · OR

On 7-11-07 passenger side front window rolled down and would not roll up. Dealer advised it was a window regulator failure. Cost $389 to fix. On 9-25-07 driver side front window rolled down and would not roll up. Dealer advised it was again a window regulator failure. Cost $384 to fix. Dealership very cooperative and explained problem was no uncommon for the vehicle and stated this has happened to many persons owning the same vehicle. Advised another vehicle same year was in the shop at the same time with the same repair.

Filed Oct 3, 2007 · Visibility · NY

Wj blend door breakage - I am on my second door and it is still causing problems and blowing cold air - this is a very common problem and costs close to 1000 to fix.

Filed Oct 3, 2007 · Visibility · 48,000 miles · WI

Tl*the contact owns a 2004 jeep grand cherokee. The vehicle is equipped with a dual control A/C, which allows the driver and passenger to control the temperature on their own side of the vehicle. The contact stated that the blend door on the front passenger side was defective. The door prevents heat from entering and causes the defroster to work only on the driver side of the vehicle. She took the vehicle to a repair shop and was informed that the failure was due to a faulty blend door. The vehicle has not been repaired. The failure mileage was 48,000 and current mileage was 52,000. Updated 10/24/07

Filed Oct 1, 2007 · Visibility · 60,000 miles · WV

No heat comng from vents on passenger side first and now driver side.

Filed Sep 29, 2007 · Visibility · 76,543 miles · MI

Defroster not working properly.

Filed Sep 28, 2007 · Visibility · 29,500 miles · CA

Windshield visibility frequently reduced due to failure of heater/cooling system, vehicle has no heat for defroster (or occupants). I took the car to the dealer, described the problem and was immediately told this was a known problem in the jeep line with the blend door mechanism and would cost $1,200 to repair. Note: this was based solely on a description, no mechanic was required to look at the car; this issue is that well known to the dealership. Further, a diagnostic would require removal of the dash, costing $200-500 just to check/confirm. I reported the problem at 29,500 miles (of a 30,000 warranty) but was told I was beyond the warranty date. No corrective action or accomodation was offered.

Filed Sep 17, 2007 · Visibility · 58,000 miles · SC

I bought a new 2004 jeep grand cherokee from hoover chrysler/jeep in summerville sc. While still on warranty the drivers side automatic window failed to the down position due to a defective regulator. This occurrence happened in our second year of ownership and was repaired by the dealership. The same failure occurred again to the drivers side rear window on 4/4/07 and again to the passengers front window on 9/15/07. All of these failures were attributed to a common regulator neither the local dealership nor chrysler corp. Has issued any recall or admitted any capability for this obviously defective part.

Filed Aug 29, 2007 · Visibility · 62,000 miles · NJ

Passenger side window regulator broke - this type of part should not break on a 2004 vehicle. As I read online there are many many complaints about this problem. Apperently there are so many problems with this part, my local auto-zone store could not even order the part from their supplier. Jeep dealers want in excess of $400 dollars for parts and labor to fix this. Major incoveince considering my vehichle cannot be used now for at least a week and I will need to take a limo to and from the airport at an expense of $270 roundtrip until the part gets delivered. This simply is not a part that should fail especially in a car that is only 3.5 years old -

Filed Aug 28, 2007 · Visibility · AR

I have a 2004 jeep cherokee, my drivers side window made a bang noise (sounded like someone hit the door with a bat) and the window slid down into the door! It scared me! I took in the next day to get it fixed....$400!! And the man told me he's had several of these come in and he's had to replace. I think jeep should recall them and fix them. I've looked out online and there are several complaints about the plastic parts in the door that work the window.

Filed Jul 2, 2007 · Visibility · 32,000 miles · VA

Visibility: defroster/defogger system:windshield:blower does your dashboard have a loud creaking sound coming from its underside when you turn on your ventilation? Is there creaking from the dash seconds after shutting the engine off? Are there strange numbers popping-up on your climate control display? Does cold air blow from one side of the dash even when you have the heat turned on? Your ventilation system may have failed, or, may be in the process of failing. All of the above questions have "yes" answers to them. This is a major safety hazard because without a ventilation system working (especially in the winter), the defroster does not work. In the event of cold weather, the driver is not able to defrost his window. This problem is too common in jeeps for there not to be a recall!

Filed Jun 29, 2007 · Visibility · WV

Passenger side heat quit working. This is a dual climate control vehicle. Passenger side only blows cold air.

Filed Jun 14, 2007 · Visibility · 88,000 miles · LA

I had to replace a window regulator on the 2004 jeep grand cheerokee. This was the third time, all different windows.

Filed Jun 14, 2007 · Visibility · 60,000 miles · GA

Visibility- heat/cool erractic operation of auto temp control 2004 grand cherokee overland- in cold weather produces cold air on its own- in warm weather produces hot air on one side of vehicle and cold air on other side at identical temp settings.

Filed Jun 6, 2007 · Visibility · 62,400 miles · 00

Blend door failure. No heat on driver's side living in a very cold climate. $800-$1500 to fix for a vehicle that is only 3 years old. It should be a recall because of the fact it is a common problem with these jeeps.

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