2005 Jeep Grand Cherokee locks problems

Filed Jun 12, 2015 · Locks · 116,000 miles · NY

The plastic trim panels on the two passenger doors began to crack mainly around the door handle but in other places also. They cracked so badly that the door handle had nothing to hold on to and just fell off. The passengers can not get out of the car from the inside. This is a major safety concern. I did contact jeep several times but they are claiming this is not a defect. Perhaps one handle falling off is not a defect but when it happens on multiple handles in the same car ant to multiple owners, it sure seems like a defect to me. Based on information on the internet, this problem is far reaching with the door trim panels on jeeps. Updated 04/12/2017

Filed May 26, 2015 · Body, Locks · 78,000 miles · PA

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the interior rear and driver side door handles fractured and separated from the door panels. The rear doors had to be opened with the exterior door handles. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,000. Updated 8/10/15

Filed Sep 15, 2014 · Body, Locks · 28,000 miles · FL

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the front driver, front passenger, and rear passenger side door handles fractured. The vehicle was taken to a dealer for diagnostic testing, but was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 28,000. Updated 10/30/14*lj the consumer stated 3 out of 4 door locks were broken and cannot be opened from the inside. Updated 04/27/2015

Filed Aug 12, 2014 · Body, Locks · 90,000 miles · TX

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the rear passenger side door failed to open. The failure occurred on multiple occasions. The dealer stated that the door handles needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000. Updated 01/23/15*lj updated 08/28/2017

Filed Aug 1, 2014 · Locks · IN

The power locks are shaped in a way that if you have your arm resting on it, it will pull your arm skin in and leave a welt and a bruise. I was resting my arm and it automatically locked, pinching my arm so hard that I had a welt and bruise....this also has happened to my husband.

Filed Jun 10, 2014 · Locks · 100,000 miles · FL

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the front passenger, rear driver and rear passenger side interior door handles were cracked and the doors could not be opened from the inside. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.

Filed Apr 29, 2014 · Locks · 90,000 miles · CT

About three weeks ago my 7 year old granddaughter tried to get out of the jeep and door handle was plastic was cracked and just hanging. This past week end when we had the grandchildren again my husband mentioned the door handle was broken and could not exit the vehicle from that door. We decided to look at all the door handles are all cracked and broken. I decided to research online and this problem has been going on and neglected for years. If an emergency occurred we would be trapped in the vehicle. This is a safety hazard. I was very upset. We purchased this vehicle less than a year ago and was in excellent condition because had one owner. Why was this not recalled, the plastic is too thin to support the handle!!

Filed Feb 18, 2014 · Body, Locks · 100,000 miles · NC

The child safety lock on the drivers side rear door keeps moving to unlocked, making this a safety issue because a child could open the door from the inside while the car is in motion.

Filed Aug 29, 2012 · Locks · 65,000 miles · FL

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the door panels and handles were fractured on all four doors. The vehicle was taken to a dealer for diagnostic testing. The technician stated that the door panels would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 65,000.

Filed Jul 9, 2012 · Locks · 60,000 miles · MS

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the door handle started to develop cracks, making it nearly impossible to exit the vehicle. The vehicle was taken to the dealer, who stated that all four door panels needed to be replaced. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 120,000.