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2005 Jeep Grand Cherokee locks complaints

Page 2 of 7: complaints 11 to 40 of 163, newest first, as owners wrote them.

See the summary of 2005 Jeep Grand Cherokee locks problems: which part fails, at what mileage and related recalls.

Filed Jun 14, 2012 · Locks · 42,000 miles · FL

Tl* the contact owns a 2005 jeep grand cherokee laredo. The contact stated the plastic around all four door handles fell inside the door, causing the door to become inoperable. The dealer was notified who stated they would cover half of the cost to repair the door. There were no recalls for the failure. The manufacturer was notified and a claim was filed. The VIN was unknown. The failure mileage was 42,000.

Filed Apr 10, 2012 · Locks · TX

2005 jeep grand cherokee. Consumer states all four interior door opening handles are failing or have failed *tgw the consumer stated no one would be able to exit the vehicle, in case of an emergency. The consumer was informed it would cost nearly $2,000 to replace the door panels.

Filed Mar 31, 2012 · Locks · FL

Interior door handles are defective. The plastic cracks easily which a serious safety risk, preventing passengers from exiting the vehicle using the interior handles.

Filed Feb 4, 2012 · Body, Locks · MS

Latches/locks/linkages - the pop down did not show this category so I used other the door latches will not work due to failing inner plastic housing. All four doors are in some condition of cracking and failure. One latch will not work at all, thus the door cannot be opened from the inside of vehicle. It is a serious safety issue. There are many complaints on this issue that have been filed. Chrysler should immediately recall the vehicles and properly repair them.

Filed Jan 20, 2012 · Locks · 90,000 miles · VA

The plastic doors, which encloses the door handles for the passengers, have cracked and broken off, rendering the door handles inoperable, this inhibit the exit of occupants from the vehicle. The only options for existing the vehicle is to roll the window down or have someone outside of the vehicle open the door.

Filed Nov 21, 2011 · Locks · 39,800 miles · VA

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the vehicle was parked when a passenger attempted to exit from the front passenger seat, the door handle detached from the vehicle. The failure also occurred on both driver's side doors. The vehicle was taken to an independent repair shop and they were unable to diagnose the failure. The vehicle was not repaired, but the contact was informed that the door panels would have to be replaced. The manufacturer was made aware of the failure. The failure mileage was 39,800.

Filed Nov 10, 2011 · Locks · 48,000 miles · FL

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the plastic surrounding the interior door handles was cracking and fracturing. The vehicle was taken to an authorized dealer but they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 48,000.

Filed Sep 28, 2011 · Locks · 40,000 miles · MI

All four interior door handles are cracking and breaking. They have holes in them and the drivers door handle is falling off and the drivers side rear door handle is also falling off. This creates a safety issue since in the case of an emergancy small children may not be able to open the rear doors.

Filed Sep 22, 2011 · Body, Locks · 68,257 miles · NC

Interior door latch on rear drivers side door completely broke off and drivers side front door latch beginning to crack around plastic and incur same problem. This is a huge safety issue in case of accident or fire one would be trapped inside vehicle unable to exit presumably dying from injuries. This is an obvious on going problem with the jeep cherokee and I feel chrysler needs to own responsibility for this and incur the expense of all repairs.

Filed Sep 2, 2011 · Locks · 90,000 miles · NM

Tl* the contact owns a 2005 jeep grand cherokee. While parked, the front passenger door handle fractured. The manufacturer was made aware of the failure and stated that the door panel would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 90,000.

Filed Sep 2, 2011 · Locks, Visibility · 55,000 miles · FL

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the interior door handle fractured and she was unable to exit the vehicle. The dealer advised the contact that there were no recalls and that she would have to repair them at her own expense. The manufacturer was made aware of the failure. No repairs were performed. The current mileage was 85,000. The approximate failure mileage was 55,000. The consumer stated to date, she has replaced the left rear door at a cost of $ 425. The right rear door has been inoperable since early 2009. The left front door is almost inoperable and the right front door is showing signs of breaking. The left fron door window regulator had to be replaced, updated 01/19/12

Filed Aug 28, 2011 · Locks · 2,000 miles · TN

The interior door handles are breaking off as a result of weak material, this problem is widespread for jeep owners throughout the us, and abroad, this is a major safety concern for potential victims of a crash, or even worse a fire or a water evacuation as it is next to impossible to safely exit the vehicle without the support of an operational door handle.. There is most certainly other complaints regarding this issue, the edmunds forum has an extensive complaint list for this issue, and it's not just the 05 models.. The dealerships are offering a fix for $700 per door, please look into this problem before someone is killed as a result if no has died already. This is in regards to 05-08 models of the jeep grand cherokee interior door handles.

Filed Aug 20, 2011 · Body, Locks · 67,000 miles · PR

I own a 2005 grand cherokee limited, at this time both front doors handles are broken, the rear handles start to breaking apart too. I have to open the doors front the outside witch is unsafe and dangerous in case of an accident. First one broke at 67000 miles, and the second at 71000 miles . Please help.

Filed Aug 18, 2011 · Body, Locks · 70,000 miles · PR

I have a 2005 jeep grand cherokee and I really have a concern to whom or where I could file a claim with a problem with my interior door handles. The reason why I'm complaining is that all the 4 interior door handles cannot by opened from the inside as usual because all of them are broken and with the plastic cracked, made in pieces and holes where the plastic has been missing. Most of the time I have or the passengers have to open the door from outside. Please help me in this or give me some advice. What I have to do or where I could find information to replace them. Thanks

Filed Aug 15, 2011 · Locks · 76,000 miles · KY

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated the inside driver and passenger front door handles were breaking which made it difficult to open the vehicle from the inside. The dealer and manufacturer were notified, but denied any assistance with repairs. The vehicle was not repaired. The failure mileage was 76,000 and the current mileage was 81,000.

Filed Aug 7, 2011 · Locks · 105,000 miles · CA

2005 jeep grand cherokee interior door handle broke.

Filed Aug 1, 2011 · Body, Locks · 85,000 miles · FL

2005 jeep grand cherokee limited - car is in good condition except for 3 of the 4 doors have handles casings that are cracked and the door handle is hanging off. The car is well maintained and garage kept. This started happening in the last year and has spread rapidly. All 3 doors have done it the same place and it has started with a crack and then grown into the pieces falling off and leaving the inner workings of the door fully exposed. This a grave safety issue and a recall needs to be issued.

Filed Jul 26, 2011 · Body, Locks · 69,000 miles · OK

Door panels are broken such that door cannot be opened from inside.

Filed Jul 25, 2011 · Body, Locks · TX

I have an 2005 jeep grand cherokee limited and all 4 interior door handles started with hairline cracks that have advanced into major cracks and pieces of the plastic missing where the interior door handle is located. Recently, 2 days ago- the back passenger handle completely came off and now is inoperable. There is no way to exit the vehicle from the inside of that affected door. I am certain that all my door handles will eventually follow suit and I will have no operable doors in the vehicle. This is a safety issue and should be addressed as such. This is not cosmetic. All 4 interior door handle panels need to be replaced. The door handles are not secure and will continue to crumble until they are not usable anymore. Since this is a known issue- when is jeep going to start replacing their broken manufactured parts?

Filed Jul 24, 2011 · Body, Locks · AL

My vehicle has 40,000 miles, immaculate condition except for the door handles and their structures around them. The drivers door is barley excitable. Sometimes I have to roll the window down to get out.(how embarrassing, to be a top of the line, showroom quality; still ; vehicle). We bought it new in november 2004. Have been so happy with it until 2 months ago. The passenger and rear passenger handles are cracked as well. Please help me, I'm just sick about it.

Filed Jul 20, 2011 · Locks · 50,000 miles · VA

Tl* the contact owns a 2005 jeep grand cherokee. The contact stated the four interior door handles broke over a period of years. When the first failure occurred, the vehicle was taken to an authorized dealer for the front drivers side handle. The vehicle had not been repaired. In order to exit the vehicle the windows must be opened to allow access to the exterior door handle. The approximate failure mileage was 50,000. Updated 09/21/11*lj updated 09/23/11

Filed Jul 18, 2011 · Body, Locks · 65,000 miles · GU

Good afternoon. Within the past 24 months, all 4 of my door handles (interior) have had hair line cracks that have developed into full breaks on the door handles causing safety concerns for myself and my children should we be in an emergency and be unable to get out of the car. I had purchased an extended warranty on my jeep (7 years or 70,000.00) miles and when I had taken it in to our authorized dealer, they informed me that it was not covered. I have received a quote to fix this and was informed that they need to replace the entire door panel as the handle itself is not a part in itself, which will cost over $2000.00 for parts and labor. My vehicle is in excellent shape except for this.

Filed Jul 16, 2011 · Locks · 56,000 miles · FL

All 4 door handles have broken apart from the door panel, and after a quick google search and looking at the federal safety agency website, it is a very common problem. Would be incredibly unsafe if you needed to exit the vehicle in a hurry.

Filed Jul 9, 2011 · Body, Locks · 78,000 miles · LA

Normal door use, door handles cracking then breaking. Worried about safety. Unable to exit door in an emergency. Would have to be let out. Nothing done to repair. Three out of the four are broken. Jeep will not recall or repair. Only way to exit vehicle is to be let out from exterior.

Filed Jul 7, 2011 · Locks · 62,728 miles · GA

All interior door handles on my 2005 jeep grand cherokee limited are broken or cracked. This is a safety hazard in case of a fire the backseat occupants would not be able to exit the vehicle. There are thousands of other cherokee owners voicing this same complaint on youtube. Jeep says its regular wear and tear and charges close to $600.00 per door for a new panel to fix this problem. This should be a recall!

Filed Jul 6, 2011 · Body, Locks · 55,000 miles · MS

When opening my doors the door handles started developing cracks and eventually cracked into several pieces and the handles are no longer attached to the door. Calls and a visit to a dealer left me with the only option to replace the entire interior door at over $200.

Filed Jul 2, 2011 · Body, Locks · 38,946 miles · FL

I have a grand cherokee 2005, I purchase used less then 5 months ago. The passenger door open handle frame started to brake up to a point that broke the frame. Went to the dealer where I purchase the told me that I need to replace the entire door panel which cost me over 600 dollars. The vehicle has less then 60 thousand miles ... But since pass the 6 years it is not cover under the warranty. I am afraid to buy another door panel pay 600 dollars and break again. I would like to jeep to step up and help customers that like jeep cars and have problems like this ... After looking online I notice that I am not the only one. Please help!

Filed Jul 1, 2011 · Body, Locks · 50,000 miles · GA

There is a potentially serious safety issue concerning the interior door handles of the 2005 jeep grand cherokee. Apparently the plastic holding these door handles has a tendency to crack and break, causing the door handles to be inoperable from the inside of the vehicle. The door handle is only supported by the molded plastic of the entire plastic door panel, and not the metal frame of the door itself. There has been no blow or abnormal use to cause this problem, just the normal opening of the doors with the inside door handle. This condition has affected all 4 of our doors, with the handle itself completely missing (falling down inside the door) on the left rear passenger door. At this point, the handle on the right rear passenger door is not missing, but it is inoperable (nothing for the handle to pull against because it is cracked on the inside), and both front doors have cracks but are operational at this point. It is obvious that chrysler-jeep needs to resolve the problem before someone dies in a fire or accident, having gotten trapped inside the vehicle. We bought this vehicle new from the dealer, but the dealer has indicated there is no recall and it will cost ~$600 each to replace the entire door panels to fix the current problem. He also indicated that even with the new door panels, the problem may happen again. This is not acceptable!!! Must someone die to bring this serious problem to light.

Filed Jun 30, 2011 · Body, Locks · 74,000 miles · TX

I own a 2005 jeep grand cherokee and my door handles are breaking off on the inside. I do not have children so they are not abused in any way. The material is a cheap plastic and the handles are barely hanging on both front driver and passenger doors. This is a safety hazard that needs to be addressed. I have also seen several other complaints on youtube from other jeep owners with same situation. I also work for aaa roadside and have seen several instances where they have to be towed for electrical fires. This makes me very nervous and this matter needs to be addressed. There are also videos on youtube with jeep fires as well to back it up. Any kind of recall would be greatly appreciated as these two scenarios are a serious and life threatning combination. Thanks

Filed Jun 26, 2011 · Body, Locks · 52,000 miles · SC

The door panels on our 2005 jeep grand cherokee cracked around the door handles. The door handle broke and the rear door will not open, trapping the passengers in the rear seat.

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