Door panel just behind front door latches cracks and obstructs latch movement, thereby impeding door operation. Even after plastic fully cracks, latch sometimes "catches" on pieces. Could be hazardous if immediate exit of vehicle was necessary.
2005 Jeep Grand Cherokee locks complaints
Page 3 of 7: complaints 41 to 70 of 163, newest first, as owners wrote them.
Broken door latches. Safety issue.
Unsure of the specific incident date. The failure is the plastic molding around the inside door handle for 3 out of 4 doors. The plastic has broken, exposing the inside mechanics and allowing for the handled to extend further than necessary. This makes exit questionable as the door handle is only holding on to the latch without any place for leverage. In the event of an accident/emergency, if the door was to be involved it is possible the handle would suffer further damage and be unable to operate. There has been nothing done about replacing the part. It costs roughly $700 per door to repair.
All four interior door handle panels/attach points have craked and crummbled. Rear door handles are totaly off and inoperateble. Front are very loose and falling off. Unable to exit the vehicle from the inside and must use exterior door handles to open the doors.
Door handles broke and you cannot get out of the car not only did one handle break on the passenger side but the two back doors also broke on the car in the same week.
2005 jeep grand cherokee - interior door handles broken all of the interior door handles on my vehicle have broken. Apparently the only available fix is to replace the entire door panel assembly. I have solicited quotations for each panel, and the lowest offered price has been $750/panel. Based upon the fact that 4 of 4 handles have broken in the same manner, I believe it sound to conclude the handle suffers from a hidden vice or defect. Luckily, I live in a state that allows recovery for breach of the warranty against redhibition. However, I can only imagine the disappointment and anger for like consumers who have no recourse to address this defect. Please do the right thing and persuade the manufacture to remedy via recall.
My 2005 jeep grand cherokee rear drivers side latch handle broke while trying to exit the vehicle. After further inspection, 2 more latches are experiencing stress fractures in plastic molding.
2005 jeep grand cherokee interior door handle trim completely shatters for no apparent reason. Door handles are inoperative from inside the vehicle. Every door handle has this same issue. Chrysler-jeep officially denies any culpability, but will give a discount off of the $2,500 repair bill, so consumers must pay $1,000 for the manufacturing defect. Even extended warranties will not cover the issue. I hope to god no one ever desperately needs to get out of one of these death traps in an emergency.
My 2005 jeep grand cherokee has broken door handles. The dealer wants $750 in order to fix the part. It is a safety concern for my children in the back seat who will not be able to get out of the car if there was an accident. This just occurred in the last month. I will fix the piece on my own dime but it seems kind of outrageous for a door handle. If not for my kids I would skip it and just suffer with the broken door handle.
Normal door use, door handles cracking then breaking. Worried about safety. Nothing done to repair. Three out of the four are broken.
Latches/locks/linkages - all four interior door latches are cracked and one is inoperable.
Interior door handles of the jeep grand cherokee have cracked and fallen off leaving the doors unable to open from the interior.
My 2005 jeep grand cherokee limited interior door handle broke off like many other owners. This should not happen, all my door piece around handle broke off completely. I understand many people having same problem claim manufacture defect. Jeep should take action to correct this before someone get badly hurt.
I currently own a 2005 jeep grand cherokee and approximately september of last year I observed the front passenger interior door housing to be cracked and loose. I was bewildered how this happened. In april of this year my seven year old daughter was in the rear seat behind the driver seat. I stopped the vehicle and exited. I was waiting for my daughter to come out and she began to bang on the glass in a panic. I opened the door from the outside and she was crying and told me she couldn't get out that the interior handle was broken. I looked at the handle and discovered the housing to be completely broken apart like the front passenger one, but the rear handle was just dangling and is inoperable. It was at this time I began to research this issue to see if it is a problem with other jeep owners. Sure enough it is a problem with hundreds of jeep owners, and my research should that there are 65 complaints filed under latches/locks/linkages; 29 complaints under structure: body: door; and 10 complaints under latches /locks/linkages:door:latch, not counting other site complaints when you conduct a google search. I went to a local jeep dealer who informed me that my warranty is up and they do not have any knowledge of any recalls. I am concerned as if two handles are broke, it is a matter of time the other two will also break. I also find this to be a serious!!!, safety issue as if there is an emergency, how will a child exit my rear seat if they are sitting behind the driver and if the handle breaks on the otherside there is no getting out from within the vehicle. This of course can result in the death of a passenger. I hope your agency can assist me with this problem in getting these handles replaced before the unthinkable happens. Thank you in advance.
Tl* the contact owns a 2005 jeep grand cherokee. The contact was unable to exit the vehicle from the front driver side because the door handle was fractured. In order for the contact to exit the vehicle, the contact had to roll down the front driver side window and open the door by using the exterior door handle. The vehicle was not taken to have the failure diagnosed or repaired and the manufacturer was made aware of the failure, but offered no assistance. The failure and current mileages were unknown.
2005 jeep grand cherokee - all 4 plastic door handles have broken off - plastic falling apart and into inside of door - the only way to get out is to open from the outside. Very dangerous if you are unable to get out of vehicle - I have tried to gorilla glue them back together and they just keep crumbling.
2005 jeep grand cherokee limited with 3 of 4 door handles broken off. Huge safety issue if vehicle involved in a crash or into water. No way to safely get all passengers out. We bought the vehicle used and was unaware of the issue and within weeks of buying the vehicle, the handles started to break and fall off.
2005 jeep grand cherokee interior door handles inoperable from the inside of the vehicle. The 2 back door handles have fallen off. We took this up with chrysler and was told this is not under warranty. This is a quality/design flaw and a huge safety issue. Chrysler needs to recognize this and re-call and fix this issue. We then took our jeep into a dealer to get it fixed and paid $736 for one door panel. The only panel that could be fixed since the rest are on back order ??? We are left with 2 doors that don't operate and one cracked door handle that eventually will fall off too. Please help address this concern with the 2005 jeep grand cherokee. Thank you
The door panels on my 2005 jeep grand cherokee limited are breaking, and beginning to fall apart. I'm afraid if myself and family was hit in the door in an accident, pieces from the door could hurt one of us. I have talked with chryler about this problem, but they turned us down. Said they would need to have more info from more people. Chrysler just doesnt want to stand behind there product. I have a case #[xxx] case manager is named [xxx] xt 66071. I hope you can help with this problem. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have a 2005 jeep grand cherokee limited. I just hit 50,000 miles, and it is sporadic at best that I have passengers in the rear. I have kept my vehicle in immaculate condition. However, both of my rear door handles are completely broken. I have to open the doors from the outside. My front two door handles are cracked with pieces missing but still operational for the moment, but I'm sure it's only a matter of time. If I were in an accident and rendered unconscious my rear passengers have no way of exiting the vehicle in case of fire or other event would require a quick exit. This is absolutely a safety hazard due to a manufacturer defect.
The inside door handles do not function due to bad plastic that holds them in place and this will not allow me or my passengers to exit the vehicle incase of a fire or accident. It started out as a small crack and now they all are breaking off.
In my 2005 jeep grand cherokee limited I began to notice the plastic that the door handle was connected by began to crack, within a few weeks the entire door handle was no longer working leaving me to have to open the window to open the door from the outside. This is a vehicle safety issue, due to a supplier's defective plastic resin mix, not a warranty issue. In case of a crash or fire, a passenger or driver might not be able to get out of the vehicle and could be trapped in and could die, my passenger side is also hanging very loosely and soon will not work as well. The door handle is not a separate part as in most vehicles so the entire door handle must be replace. The dealer charges more than 800 dollars to fix a door piece, and the part will just be replaced with another door panel with the exact same plastic that will break eventually again.
I have had my 2005 jeep grand cherokee for 3 years. One year ago, I got a crack in the plastic around the drivers side door handle. Then 6 months ago, the front passenger door handle cracked. Last month, the rear passenger door handle broke off while a friend was trying to exit. The door handles are slowly breaking off at the plastic around the door handle.
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that all four interior door handles fractured. The manufacturer was contacted who advised the contact to have the vehicle repaired at the contacts expense. There were no recalls for the failure. The VIN was unavailable. The failure mileage was 80,200.
I own a 2005 jeep grand cherokee and all my interior door handles are breaking,I have three small children and I am concerned they would not be able to get out of the vehicle if anything were to happen.
2005 jeep grand cherokee limited (5.7l): interior plastic holding door handles has been cracked for quite some time and now they are broken. I am the sole owner of the vehicle (I'm single, no kids) and my rear door handles have rarely ever been used, yet they are completely broken now. Apparently this is a very common trend among these 2005-2008 jeep models and this is a serious safety issue as rear passengers are unable to exit the vehicle from the inside. The steps to repair a simple door handle and crack requires the entire panel to be replaced, at $400+ each. These dealer replacement parts are on national back-order due to the extreme amount of cases with this.
Driver's door latch is loose because of the plastic part is broke off, and it can come off anytime. Other two doors have cracks around the latches, starting to have the same problem. There is not thing can be done except replace the parts which is very expensive. This is the defective issue with the plastic that surrounded the door latches. It is a safety issue.
There is a defect in the plastic used to make the door panels on my 2005 jeep grand cherokee. The plastic around the door handle latches is breaking apart and crumbling. All 4 doors are having the same issue of the plastic failing. If the plastic continues to break apart the door handle will fail and you will not be able to open the door. This is safety issue which could prevent myself or passengers from exiting vehicle in case of an emergency. Dealership was contacted and informed of the defect. Dealership stated there was no recall and they had not come across said problem before. I informed them that it was obvious defect since all the doors were degrading at the same time. Dealership stated that my only option was to buy new door panels for $2600. My research shows that this is not an isolated incident and there have been many complaints of the defect door panels. This is a serious safety issue and chrysler needs to recall the door panels on this model.
Jeep grand cherokee interior door panel broke & door will not open from inside the vehicle causing a safety hazard. This is the 2nd door handle that has broken in the vehicle. In searching to fix the back door, I found an article showing that chrysler was aware of a resin problem with this vehicle. I can find a safety recall for the locks.
Over the past 2 years all 4 of my interior door handles are broken on my 2005 jeep grand cherokee. I only have passengers in my vehicle one day a week at the most. This is not a warranty issue, but a supplier's defective plastic resin mix. The entire door panel must be replaced not just the handle.
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