Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ken garff west valley used (3500 ut-154, west valley city, ut 84120, (801) 966-8700) was contacted and it was confirmed that the remedy part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2011 Jeep Grand Cherokee electrical complaints
Page 6 of 27: complaints 131 to 160 of 780, newest first, as owners wrote them.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the forward collision warning light illuminated and the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle and the vehicle operated as designed. The vehicle was taken to maguire chrysler dodge jeep ram of syracuse (959 hiawatha blvd w, syracuse, ny 13204) however, the mechanic was unable to duplicate the failure or retrieve a fault code. The contact then received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The same dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 180,000. Vin tool confirms parts not available. *ln *bf consumer stated she had the worked done on march 2020 but has recurred again.
Fca records indicate that your vehicle VIN # [xxx] was included in previous safety recall p54 (agency14v-530) or safety recall r09 (the federal safety agency 15v‑115). My 2011 jeep grand cherokee is now experiencing the issues that are discussed in the safety recall v62 fuel pump relay failure. This safety concern can cause the vehicle to not start due to the fuel pump stoppage, an engine stall while stopped and/or while moving, which can cause the vehicle to crash without prior warning. This is a huge safety concern for my family and I. We have taken the vehicle to the dealership on 3 occasions concerning this issue with the fuel pump relay stoppage with no long term fixes. I have no one else to turn to and asking for your help to resolve this issue. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the accelerator pedal was depressed however, the vehicle failed to respond. There was no warning lights illuminated. The contact then received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the repair was unavailable. West hills chrysler jeep dodge ram (900 w hills blvd, bremerton, wa 98312) was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light illuminated and remained illuminated. The contact called the walser jeep chrysler dodge ram located at 314 main street, hopkins, mn 55343, (866) 323-0559, and was informed to schedule an appointment to have the vehicle diagnosed. The vehicle was not diagnosed due to the pandemic. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 141,000. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving about 30 MPH, the steering wheel became difficult to maneuver, however she was able to make a left turn off of the roadway. The contact stated as she was making the turn, smoke was seen coming from the front of the vehicle as it stalled. The contact stated that a lightening bolt (electronic throttle control) warning light was displayed on the instrumental panel. The contact's companion opened the hood and noticed that the alternator was on fire and burnt out completely. The fire extinguished when the hood was opened. The vehicle was towed to the river oaks chrysler jeep dodge ram (4807 kirby dr, houston, tx 77098) where it was stated that there was no recall. The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The vehicle was not repaired. The contact researched the failure on-line and found the federal safety agency campaign number: 17v43500 (electrical system) however, her vehicle was not included in the recall. The failure mileage was approximately 100,000.
Fuel pump relay safety recall : electrical system issue with tipm-7 power module, recall # v62 (19v813000) nov 14, 2019, told [xxx] at dallas chrysler, dallas georgia about this issue back in dec 2019. Problem: the tipm-7 could fail causing the engine to stall increasing risk of a crash. Vehicle will not crank at times, vehicle will seam to be out of gas due to the fuel pump stopping during operation. I have told this to the dealer but nothing done to repair this safety issue. This is my wife's daily use vehicle and this issue must be repaired asap or chrysler can furnish a loaner vehicle until the issue is resolved on my 2011 jeep. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Tl* the contact owns a 2011 jeep grand cherokee 4x4. The contact stated that while driving at 40 MPH, white smoke began to emit from the engine as the battery light illuminated. After some time, the contact was able to restart the vehicle and drive it to eastchester chrysler jeep dodge ram (4007 boston rd, the bronx, ny 10466). The dealer initially diagnosed the vehicle with a defective water pump and thermostat. Seeking a second opinion, the contact was then able to drive the vehicle to a nearby independent mechanic who then diagnosed the vehicle with a defective alternator. The alternator was repaired by the mechanic. The failure mileage was approximately 115,000. Upon investigation, the contact also discovered that her vehicle had been placed under the federal safety agency campaign number :19v813000(electrical system) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the recall. The contact had not experienced a failure. Vin tool confirms that parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Neuwirth motors (219 s college rd, wilmington, nc 28403) was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.*dt
Mientras la guagua se encontraba en movimiento comenzo a fallar. Me estacione y la apague y despues no prendio. La lleve en grua al mecanico y me informo que es el alternador. En menos de doce meses tengo que comprar otro alternador. While the guagua was on the move, it began to fail. I park and turn it off and then I don't turn it on. I'll take her in a crane to the meccanic and I'll know she's the alternator. In less than twelve months I have to buy another alternator.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called chapman chrysler jeep located at 930 auto show dr, henderson, nv 89014, (702) 558-3000, and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 dodge grand cherokee. The contact received notification of the federal safety agency campaign number :19v813000 (electrical system) however, the parts to do the repair were unavailable. Thelen chrysler jeep dodge ram (4191 n euclid ave, bay city, mi 48706) was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced two failures. Vin tool confirms parts not available. *bf consumer stated on two occasions he had a no start condition, after 4-5 attempts it did start.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to rockie williams premier dodge chrysler jeep (600 pleasant grove rd, mount juliet, tn 37122, (615) 444-9573) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle failed to start on several occasions. The approximate failure mileage was 100,075. Vin tool confirms parts not available. (recall related incident) ts
Experiencing stationary intermittent extended engine crank time requiring multiple attempts to start the engine. Sometimes engine starts but quickly dies. Then normally starts after that. Usually happens when engine is cold. Believe related to the federal safety agency campaign number: 19v813 fuel pump relay, for which the remedy is not yet available. The manufacturer has failed or is unable to remedy this safety recall in a timely manner.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was at stand still, when he was unable to start the vehicle. The vehicle was not drivable. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of failure. The VIN was included in the federal safety agency campaign number: 19v813000 (electrical system). The failure mileage was 103,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. On one occasion while driving at 50 MPH, the vehicle stalled without warning and damaged his front passenger tire. The contact took the vehicle to an independent mechanic and had the tire replaced. Upon investigation, the contact discovered that the vehicle was included in the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Mancari's chrysler dodge jeep ram (4630 95th st, oak lawn, il 60453) was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had been notified of the failure and instructed him to take the vehicle back to the dealer for an inspection. Once the vehicle was taken back to the dealer, the dealer was unable to duplicate the failure. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was not made aware of the issue. Vin tool confirms parts not available. *bf
Burning smell and smoke from under hood while driving so I pulled into ntb service center. They immediately checked my vehicle and said that my alternator was burning and that my vehicle was unsafe to drive. Ntb replaced alternator the next day. *tr
I've been having numerous possible safety issues with this vehicle, for example : intermittent starting, lost of power @ highway speed, proximity sensor giving warning while driving with no obstruction in path, air ride system adjust at random even while parked ect.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while performing a VIN search, the contact became aware that the vehicle was subjected to the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to turn on. There was no warning lights illuminated. The contact stated that the vehicle was diagnosed by an independent mechanic. The contact was informed that the battery was drained from a relay that remained on while the vehicle was turned off. A VIN search showed that the vehicle was subjected to the federal safety agency campaign number: 19v813000 (electrical system). Alberic colon auto sales inc located at (avenue john f kennedy, carretera ste 2, km 34, san juan, pr 00920), was contacted by phone. The contact was informed that the part to do the recall repair was not yet available. An attempt was made to contact the manufacturer but was unsuccessful. The vehicle was not repaired. The approximate failure mileage was 76,150.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system). The contact stated while driving at an undisclosed speed and making a right turn the vehicle stalled without warning. The contact restarted and drove to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,000. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start after multiple attempts while pushing the start button. The contact spoke to south chicago dodge chrysler jeep located at (7340 s western ave, chicago, il 60636) where the contact was informed that the vehicle was previously repaired under the federal safety agency campaign number: 19v813000 (electrical system). The VIN tool showed that the vehicle was still subjected to the free repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact was informed that the VIN was included in the federal safety agency campaign number: 19v813000 (electrical system). The contact stated that the vehicle was at stand still and was unable to start. The contact stated no warning light was illuminated. The contact stated that landmark dodge chrysler jeep ram (located at 6850 mt zion blvd, morrow, ga 30260) exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The part was not available for the repair. Parts distribution disconnect. The failure mileage was 101,000. (recall related incident) ts
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the parts for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. Carbone dodge chrysler jeep ram located at (5017 commercial dr, yorkville, ny 13495, (315)736-3371) was contacted and confirmed the part was not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 118,000. Vin tool confirms parts not available.
The fuel pump recall of the recall is absolutely ridiculous. I have already filed one complaint about this issue and went on deaf ears. I have been complaining about this problem to jeep and dealer for years and they just tell me that they will not issue recall for a car that is ten years old. The first recall was a joke and the cheapest fix I have ever seen and of course it did not work and here we are again. The real problem with the jeep is the tipm module and this whole part needs to be recalled. Too many lives are at risk for jeep to try another patch job this time around. Jeep could re-engineer the tipm and fix all these cars very easily but no one will force them to do it. Please help! I am tired of risking my familys life over not holding jeep responsible for the safety of their vehicles. I have been sent a recall notice (2nd attempt at recall) but they say they have no fix for the problem yet, or in other words they have not come up with one cheap enough to suit their needs. It is time to make jeep recall the tipm module and fix this issue once and for all and it would not even put a dent in any jeep profits but yet we have to risk our lives since the federal safety agency will not do anything to jeep. Starting to become a boeing like problem with car manufactures. I have been on hold with jeep for 2 hours and they safety recall website does not work half the time which is really concerning. Please help! (recall related incident) ts
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the parts for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Stateline chrysler jeep dodge ram fiat dealer. Located at 800 gold hill rd, fort mill, sc 29708, was contacted by phone and it was confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the recall part was unavailable. The contact stated that it took several attempts to start the vehicle without warning and would shut down while driving. The dealer was called. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 113,000. Vin tool confirms parts not available. *dt
Tl- the contact owns a 2011 and 2012 jeep grand cherokee. The contact stated that while the vehicle was at a stoplight and when to accelerate the vehicle stalled without warning. The vehicle was restarted and was able to drive normal. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing,. The VIN was included in the federal safety agency recall campaign number: 19v813000 (electrical system). The manufacturer was made aware of the failure and informed the contact that the part was not available for the repaired and will become available within the year. The failure mileages was approximately 84,000. Vin tool confirmed part not available. Aw (recall related incident) ts
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