Two issues with this vehicle. First, at 99,000 the camshaft began to fail due to excessive wear. The vehicle is now burning an excessive amount of oil and fuel. I am told that the engine needs to be replaced, but the dealership and chrysler refuse to repair/replace under warranty. Second, the vehicle constantly stalls while driving. This happens 1-2 times per month, typically when breaking for a stop, or breaking to make a right hand turn. Very dangerous. Dealership was unable to identify the problem, but I see literally hundreds of complaints from people who have the same problem.
2011 Jeep Grand Cherokee engine complaints
Page 5 of 13: complaints 101 to 130 of 359, newest first, as owners wrote them.
Left head bad, cylinder #2 misfire with pentastar engine. You have had multiple reports of this problem in which chrysler extended warranty plans to cover this faulty engine. My jeep was purchase with a salvage title related to body work(engine was not involved) with 43, 565 miles. My mileage at time of left head default 56, 567 miles. I am outraged!! My family has been true advocates for the jeep product for 20 years, purchasing nine jeeps. I truly understand that the warranty falls off with a salvage title, I am pleading for some reimbursement from chrysler knowing that the pentastar engine is faulty with left head. I had to rent a car for 10 days in order for bluewater chrysler to get the left head in and do the job. Parts/installation $1,893.05 with car rental from enterprise $497.67 with a total of $2,390.72. I have records from the internet of the pentastar engine(faulty), records from bluewater chrysler. I will mail at your request. Please be advised, I will take this to court. I would appreciate some form of reimbursement. Thank you, mrs. [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 jeep grand cherokee shuts off while driving. Power steering, engine control and braking all become difficult to use. Happening while turning causes the vehicle to veer into the guard rails, if they are present, or oncoming traffic, if turning away from traffic is too difficult. Luckily, in the multiple times this happened, I was turning right, either onto the highway onramp or into a gas station. The times into the gas station, sent me over the curb and grass, barely missing the pumps. The vehicle shows no signs of an error on the dash. All radio, lights and gauges work fine. Once you are able to stop the vehicle, it must be put into park and the push button start re-ignited. It terrified my family.
2011 grand cherokee overland 5.7 v8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 MPH. Steering and brakes failed. All recalls have been performed. This was supposedly fixed with p54 (fuel pump relay). Fortunately I was not towing my boat. This issue seems to have spanned many years and is extremely dangerous.
While driving and deceleration the jeep shuts off. No lights come on indicating that the vehicle is no longer running. The first clue is loss of power steering and brakes. This always happens within the first couple miles of driving. The jeep starts right back up and then 99% of the time won't stall again for a couple days. This is getting more frequent.
It has now happened several times in which I'm driving and the jeep suddenly loses all engine power, braking and power steering. This happens on the highway. There are never any warning lights or sounds to signal this is about to take place. This last time it almost made me cause an accident.
Tl* the contact owns a 2011 jeep grand cherokee. While the contact was passing another vehicle at 70 MPH, the vehicle began to tremble and the engine lost power. On another occasion, the vehicle decelerated and accelerated on its own in traffic. In addition, the check engine indicator illuminated. The dealer was not contacted. The vehicle was taken to an independent mechanic who diagnosed that a new multi-displacement system, lifters, and cylinders were needed. The vehicle was not repaired. The manufacturer was notified and a case was filed; however, a parts specialist was not available to respond. The failure mileage was 100,005.
I have a 5.7 hemi in my jeep. The vehicle stalls when slowing down, and making a right hand turn off of a highway. This has happened 8 times in the 2 years that I have owned the car. It happened once when I was slowing down for a speed zone on a straight road. The vehicle gives no warning that it is going to shut down. Our local jeep dealer did some diagnostics, but found nothing. From what I have read it seems to happen to the 5.7 engines. I don't like driving the car with anyone in it for fear of getting rear ended if it stalls, and people are behind me.
Tl* the contact owns a 2011 jeep grand cherokee. While driving over 70 MPH, the vehicle hesitated and lost power. The check engine indicator was also illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle misfired and the cylinder needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 58148205. The failure mileage was 104,000.
The vehicle was cruising on the highway the engine suddenly stops.,vehicle coasts to a stop. After a 15 minute wait, the engine starts again.
Vehicle had a misfire in cylinder #3. Took to jeep dealership to diagnose and they found a rounded camshaft and bad lifters. Vehicle has 104,000 on it and I inquired as to options. #1 - $4,600 repair (min if they do not find anything else) and they were having issues getting lifters due to back order #2 - replace engine, quoted $8,600 and once again was unsure the timing as no long or short blocks were available. Inquired as to what could have caused this and was told that there is nothing, as the owner, I could've done. That sometimes this just happens and if it was closer in years to the end of warranty they would cover, however since it is 7 years old there is nothing they can do. Find it surprising and unacceptable that with a little research you can find that the 5.7 hemi has numerous complaints about rounded camshafts due to bad lifters. Further acknowledged by the dealership when they were commenting on how hard it was to obtain the necessary parts to repair.
Takata recall. When my vehicle is in motion arriving at an intersection, and I decrease the speed, the engine shuts down and at the same time the steering wheel is stuck, making it impossible to turn, and the brakes get hard. I have already taken the car 3 times to the jeep shop and they have not been able to fix this problem. Since this problem started 2 months have passed and it has already happened 4 times. The car does not show any errors on the screen or afterwards when they are read. It is very dangerous because it always stays in the middle of the intersection without being able to do anything.
I was driving down the highway at 60mph when I let off the gas and hot the brakes to slow down for a corner the engine shut down and I lost breaks and steering. I was able to muscle the steering through the corner and coasted to a stop. I put the jeep in park, got the break pedal and started the vehicle back up. Everything seemed to work again. When I lost the engine, breaks and steering nothing else was effected. I still had lights, radio and gauges. But, no warning lights or codes came on.
While driving the jeep my engine locked up. My mechanic said my engine is not good.I have no coverage any more.
Purchased vehicle 12-15-18. Since then, the vehicle has stalled intermittently (3 times in 2 weeks) at stops without any lights appearing on instrument panel. The first time, I wasn't even aware the engine cut out until I pressed on the accelerator and nothing happened. The vehicle starts back up, but will not go into gear immediately. In one instance, it took about 5 seconds to go into gear. Brought vehicle to dealer where purchased (pauly toyota- crystal lake, il.) who recommended bringing it to a jeep dealership. Brought to crystal lake, il crysler jeep dodge who could not diagnose problem as no faults appeared under test. Fluids were clean, and at proper levels. Was told to drive vehicle until condition reappeared, and it would be reinvestigated. This is similar to other complaints about this vehicle type stalling, except that so far, it has only happened when the vehicle is at a stop in traffic.
Both mufflers have rusted and have holes in them. My jeep is parked in the garage, never driven on the beach, washed regularly and very well taken care of. We bought it 10/31/11 straight off the showroom floor with 6miles on it. Noticed this today 12/25/18 due to puddles on the garage floor.
Ticking from left cylinder head and minor tick from right cylinder head. Chrysler admits to having a manufacturer defect in vehicle and extended the warranty on the left cylinder head. If there is a compression issue and the vehicle stalls in the roadway could be a fatal mistake. This needs to be fixed in all vehicles included with the right cylinder head. Or recall the vehicle. This is a huge safety issue.
Transmission cooler is leaking. No warning, just fluid on the ground - several complaints from other owners online. Oil pressure sensor not working. - no warning, several complaints from other owners on line.
Tl* the contact owns a 2011 jeep grand cherokee. While driving 65 MPH, the vehicle lost power and decelerated to 40 MPH. The contact had to continually pump the brakes to get the vehicle to stop. The vehicle was taken to courtesy dodge jeep ram (1890 dogwood dr se, conyers, ga 30013, 678‑210‑2489) to be diagnosed, but the failure could not be duplicated. The manufacturer was notified of the failure and did not assist. The failure mileage was 171,000.
The engine instantly stalls without warning at any given time or speed while driving on a street or highway. The stall unexpectedly forces the driver into an unsafe operating position having to pull off to the side of the road without the assistance of power steering or power brakes. After coming to a complete stop, the vehicle must then be shifted back into park and restarted. The vehicle has stalled a minimum of 30 times on separate occasions over the last 12 months. The vehicle was examined by our local jeep dealer and they were unable to determine the cause of the stalling or provide us with a course of action to resolve the issue.
Tl* the contact owns a 2011 jeep grand cherokee. While driving 20 MPH, the vehicle stalled while driving down a ramp. The contact pulled the vehicle over to the road shoulder. After stopping the vehicle and restarting it, the contact was able to drive home safely. There were no warning indicators illuminated; however, "forward collision warning" appeared on the instrument panel. Oxmoor chrysler jeep dodge and ram (4520 shelbyville rd, louisville, ky 40207, (502) 895-4520) was contacted, but no assistance was provided. The contact stated that the vehicle was serviced for the same failure a year ago. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 102,000.
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 65 MPH, the vehicle stalled and had to be coasted to the road shoulder. After approximately four attempts, the vehicle restarted normally. The vehicle stalled three other times before arriving at the contact's residence. The vehicle was not taken to an independent mechanic or a dealer for diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 115,115.
Lifter seized in #3 cylinder causing cam failure while driving
While accelerating to merge onto the highway, the check engine light came on and I could not accelerate above approximately 45 MPH or 3000 rpms. I let off the gas thinking the jeep would slow, but it didn't slow down. I was able to decelerate by braking (obviously). However, I was still unable to go faster than approximately 45 MPH or 3000 rpms. I took it into the shop twice before because the check engine light came on, and I was told the oil pump was stuck on low (?) this has been an ongoing issue for the past four months. There has always been something wrong with this vehicle despite regular service maintenance visits.
Tl* the contact owns a 2011 jeep grand cherokee. While driving various speeds the vehicle suddenly shut off. The failure mainly occurred while driving in cold weather and while making a turn in either direction. The vehicle was taken to the local dealer (rainbow jeep, 301 river highlands blvd, covington, la) on several occasions and the driveshaft, oil pan, purge solenoid, exhaust manifold gasket and bolts, and the fuel pump were replaced; however, the failure continued. The manufacturer was notified of the failure, but no solution was offered. The failure mileage was 60,000.
While decelerating in a right turn the engine quit. It started right up afterwards.
When driving my 2011 jeep grand cherokee it will randomly stall while entering a turn or starting to brake and it will completely loose power steering and shut off. I have almost hit a guard rail a couple times and almost got rear-ended by a semi truck because it wouldn't start right back up. I have brought this to the dealership several times and it still keeps happening after they claim they fixed it. They don't seem to concern while I almost have been into several accidents which included my 18 month old and wife in the vehicle. I have had the vehicle for over 4 years and this has occurred ever sense I bought it.
Engine turned off while exiting freeway decelerating and making a slight right turn. The only way to restart is to press on brake return shifter to park and restart engine by pushing start button. Scary and dangerous situation. Also affected steering and brakes.
While driving the vehicle shuts off completely. Try restarting may take several attempts. There is no response from the engine ie: not turning over, starter not engaging. Once it starts it drives fine until the next occurrence. This also happens quite often when first trying to start the car as well.
Every few weeks, within the past year, my vehicle will stall while driving. In the past it has been while slowing down to make a right turn. This morning it stalled while driving through an intersection and almost caused an accident. At each time it has been while in motion and turning.
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