Tl* the contact owns a 2011 jeep grand cherokee. While driving 5 MPH, the brake pedal was depressed, but the brakes failed to engage. As a result, the vehicle crashed into a building. The vehicle was then shifted into park, but the engine began to rev. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a police tow yard. The dealer and manufacturer were not notified. The failure mileage was 52,832.
2011 Jeep Grand Cherokee engine complaints
Page 6 of 13: complaints 131 to 160 of 359, newest first, as owners wrote them.
Internal transmission failure/replaced radiator/replaced rectifier in alternator
The vehicle consistently shuts off while I'm driving, losing power steering and engine power. It seems to occur when I am slowing down. This happens usually once/twice each week and most recently almost caused a high speed accident, as my car shut off while I was making a left turn on a highway, which caused a semi truck to swerve, nearly hitting me and my 4 year old son.
June 16, 2018 I'd stop at a gas station to fill up I was inside the station for about 20 minutes playing lottery for the next morning, I only explaining for time line. Came out to pump gas and noticed my engine was smoking and I haven't been driving long, I just left a water front park which is about 5 minutes away. Well the smoke smells like burning wires but no fire just heavy smoke so I let it cool down. And the truck was dead nothing no power when the tow truck finally showed up some 10 hours later, and tried to jump start the truck it was draining the jump box. So I end up taking my jeep to a after market repair shop and his diagnosis was that my alternator had burned up. So once I'd replaced the alternator the truck still wouldn't take a charge. After doing further research come to find out there was a recall on my alternator issue but for some reason my vehicle vett my vehicle was not on the list my VIN number is not part of the recall list mind you I bought my vehicle use I'm the second owner is a canadian vehicle but I brought it in the in michigan from a auto broker. I'm currently dealing with northland chrysler jeep dealership in oak park michigan and at their contacting fiat chrysler recall team and trying to figure out if I'm having the same issues as the alternator recall I believe it's t36 why my vehicle couldn't be added to the list for my reimbursement I had call the number that I have on a jeep app that's on my smartphone there was a recall number and it stated that 2011 chargers challengers durangos jeep grand cherokee and a couple other vehicles if I'm not mistaken has the alternator failure recall it also states that you will smell heavy you will see heavy smoke, my name is [xxx] my number is [xxx] [xxx] is my email. Please feel free to contact me at any time after reading this message. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Every 3 months apart or so my vehicle has lost power on the engine causing it to shut down on me when I make a hard left turn while applying my brakes. The first time that it happened it was on the freeway on my way to work out of nowhere my wheel hot hard and when I was pressing my accelerator it was not working. , the second time it happened when I was making a left turn and the same thing happened to me I had to get on top of the side walk because I couldn't steer it enough to make my turn. And my third time happened this morning while I was going under the bridge luckily for me no one was behind me but this problem is a situation ready to go wrong. Out of all these times I have been alone in the vehicle going on my way to work in the morning. Its always a scary experience for me. I do not feel safe driving the car. No codes no nothing. The steering wheel gets all hard that I can barely turn it to get on my right lane so I can put my car in park and restart it , from there it starts working fine like if nothing happened.
Alternator p60 I the federal safety agency 14v‑634 chrysler has decided that a defect, \vhich relates to motor vehicle safety, exists in certain 2011 through 2014 model year dodge challenger, dodge charger, dodge durango, chrysler 300 and 2012 through 2014 model year jeep. Grand cherokee vehicles equipped ,vith a 160 an1p alternator. My jeep grand cherokee is a 2011 and experienced to exact alternator malfunction as described in this recall. Chrysler does not recognize my car in this recall. According to the recall, p60 I the federal safety agency 14v‑634 the problem is ..the alternator diodes in your vehicle may experience a rapid failure. Variability in the failure m node ranges from no output, reduced output, and/or a fully shorted to ground condition. Depending on the alternator failure mode and timing, vehicle electrical system voltage may drop to critical levels, disabling systems such as antilock brake system (ABS), electronic stability control (ESC), electronic control module (ECM), and/or the central body controller (cbc). The driver will have limited or no detection of the alternator failing, ,which can result in vehicle shutdown,vn ,while driving and/or an under hood electrical fire. Seem my 2011 jeep grand cherokee should be added to this recall.
My car does not start at least 10 times a week, I believe its due to a faulty fuel pump relay and my VIN isnt part of the recall for this and it should be. Ive read many other people complaining of the same exact issue and I took it to fairfield jeep where they told me one thing over the phone and then upon arrival it was something different and then the papers stated something else different!
While making a turn the steering and the brakes locked up and the engine shut off, causing me to lose control of the vehicle. This has happened twice 8 months apart. I've done the recall for the relay switch in 2015. This happened again (2nd time) yesterday april 9th, 2018. I almost hit a car at a light it was terrifying. The dealership has my jeep now and said they can't diagnose unless they have an error code or unless it happens while the technician is driving it. Is chrysler going to have people drive these SUV's and ignore that people could die? This is an extremely urgent situation. I don't feel safe driving my jeep that I love. Please help?
Tl* the contact owns a 2011 jeep grand cherokee. While driving 30-75 MPH, the vehicle shut off without warning. Additionally, the brake pedal was applied, but failed to respond. The vehicle was taken to a local dealer (autonation chrysler dodge jeep ram and fiat, 2201 victory dr, columbus, ga 31901), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The dealer attached a history recorder to the vehicle. While driving at unknown speeds, the vehicle stalled and the traction control and service four wheel drive indicators illuminated. The contact was able to restart the vehicle. The manufacturer was not notified. Also, while driving at unknown speeds on march 25, 2018, the windshield wipers spontaneously activated, the radio changed stations, the brake pedal was applied and failed to respond, and the vehicle stalled without warning. The vehicle was towed to landmark chrysler dodge jeep ram of morrow (50 mount zion blvd, morrow, ga 30260), but was not diagnosed or repaired. The manufacturer was notified and opened case number: 33696515. No further assistance was provided. The failure mileage was 66,000.
Within 5 or so minutes of driving, the car will shut off while driving. This has only happened as mentioned, within 5 minutes of turning on vehicle and starting your commute. It has also happened only under braking and turning circumstances. I have brought the vehicle into a jeep dealership twice for this issue and both times they have replaced the fuel pump relay switch. The problem still persists. I would estimate this happens once/mo, however, it's happened twice in the last 3 weeks which obviously brought me to the point in which I'm documenting and writing a report. I called the same jeep dealership this morning and they claim they are not aware of this wide spread problem and would need to dive deeper in order to properly understand the current issue. The service manager suggested that the oil levels could be low, which could cause this issue, but I regularly check my oil levels and this is not the issue. I've noticed that many others have had the same issue and it doesn't look like jeep has determined what exactly is causing their vechicles to shut off while driving. It's a very scary situation, especially if a large semi or another large vehicle is barrelling down on you while you are under brake and turning, and then all of a sudden you lose power steering and the ability to accelerate through the turn/corner. I would like to better understand what jeep is doing and what the federal safety agency knows about this issue and what our options are as a consumer. This is a severe safety issue that needs to be addressed and not by tossing parts at the problem that won't fit it, this just causes the consumer to spend significants amount of money without addressing and/or fixing the problem.
The car stalled and engine shut off while driving, decelerating around a left turning curve. Lost acceleration capability, power steering, brakes, and electrical system (no emergency flashers). Could barely control car and ended driving through curve, off the road, down into small ravine and into field. Were fortunate to avoid road signs and telephone pole. Car restarted after putting gear in park. Very afraid to drive this vehicle anymore. Not able to get appointment with jeep dealer for another week. Research shows this could be related to faulty tipm. Our service records indicated this jeep did receive chrysler group safety recall p54 (the federal safety agency #14v530) tipm internal fuel pump relay replacement, which states is a potential cause of the car losing power. Seems to have not prevented the moving car from losing power.
Engine shuts down while driving with no warning. Already had tipm replaced twice. Last thing we were told that it could have been a loose battery terminal. Concerned if the vehicle is safe to drive.
Since september 2017, my 2011 jeep grand cherokee has been in the repair shop four times due to the vehicle not starting. The alternator and battery was checked once per month up until december, but each time I was informed that both parts were in good condition based on the diagnostics. However, after each repair visit the vehicle would not start after a few days. Between repair visits a number of other issues occured: *automatically accelerating at high speed (jan '18) *engine stalling while driving (jan '18) *blowing cool air on one side and hot air on the other (sept '17) *doors locking and unlocking when unattended (sept '17) *windows going down half way when unattended (oct '17) *radio powering on when turned to the off position (nov '17) the most recent incident happened two weeks ago when the car stalled and stopped in the middle of a busy stretch of road with three vehicles in close proximity. Due to ongoing issues, this week I had the car towed to jeep for another assessment. The jeep adviser called me back the next day stating my battery and alternator needed to be replaced for $1282 otherwise the car wouldn't start without a constant charge. The battery was just replaced a year ago in june 2017. With all of the issues mentioned it's clear that the 2011 jeep grand cherokee has a design issue/flaw that poses a major safety concern for consumers. The issues that need to be investigated or re-investigated for the 2011 jeep grand cherokee are the alternator and power module replacement. Most, if not all of the issues mentioned could be directly linked to the tipm. My request is that cas, the federal safety agency, and chrysler consider or reconsider the above mentioned for both safety concerns and the undue repair expenses paid by consumers that appear to be directly linked to faulty design.
Tl* the contact owns a 2011 jeep grand cherokee. While driving unknown speeds, the rpms and all the electrical components went haywire. The contact drove the vehicle home. The dealer (neuwirth motors, 219 s college rd, wilmington, nc 28403) diagnosed that the tipm was never repaired on the vehicle. The manufacturer informed the contact that the manufacturer warranty expired and suggested that the contact use the extended warranty. The contact took the vehicle to a different dealer (victory chrysler dodge, 45 naber drive, shallotte, nc 28470) where it was diagnosed that the tipm was faulty and would cost $1,200 to repair. The vehicle was still at the dealer being repaired. The failure mileage was 132,050. Parts distribution disconnect.
The push start button has issues starting the engine. There has been a recall for this and the issue still persists. The only way the dealer will fix the issue is if the problem is seen 1st hand and occurs for longer then 8 seconds. I have paid for multiple rental cars and spent multiple hours at the dealer to have this issue fixed and it keeps recurring. Something needs to be done to fix it without re-occurrence. My final point is that yesterday when dealing with this issue my car started after its second try, I then drove onto the street and the engine shut off and the brakes locked up. Luckily there was not any cross traffic because it could have caused a serious accident on a busy street with my daughter and myself in the car. This hse risk has caused me to be very concerned about the drivability of my vehicle and something needs to be done asap!
Tl* the contact owns a 2011 jeep grand cherokee. On several occasions, while driving, the vehicle stalled and lost power while decelerating from highway speeds. As a result, the steering wheel seized. There were no warning indicators illuminated. The vehicle was taken to covert chrysler dodge jeep ram (8107 research blvd, austin, tx 78758) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to nyle maxwell chrysler dodge jeep of austin (13401 ranch rd 620 n, austin, tx 78717) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The contact took the vehicle to mac haik dodge chrysler jeep ram (3207 s general bruce dr, temple, tx 76504) where it was diagnosed that the fuel pump and the fuel pump relays needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified and a case was opened. No further assistance was provided. The approximate failure mileage was 56,000. *bf *bf
Engine cuts off during operation while moving. It usually happens when slowing down to turn going down hill. Vehicle loses power brakes and power steering. Other owners have logged same complaint on forums etc. Very dangerous.
While decelerating and turning the vehicle will stall and you lose power steering and power brakes. This has occurred 11 times in the past couple years and 3 times in the past month. This has occurred several times while exiting the highway and has caused me to almost crash or have someone drive into the rear of my vehicle. The event leaves no engine codes and the dealer says they can't duplicate. I put the vehicle in neutral and it will start again. This is a huge safety issue for both myself and other motoring public.
Vehicle engine shuts off randomly while driving. This problem has happened multiple times. The engine is not running so there is no power steering or power brakes putting my wife, child, and others around them in danger when this happens. There are numerous and numerous amounts of complaints about this issue all over the web. Chrysler has a recall fix for this issue but their fix is not working, as we have had this "fix" done twice, still having the stalling while driving issue. There are 188,000 other vehicles affected by this. These vehicles are a danger to everyone on the road.
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 60 MPH, the vehicle stalled. The vehicle was taken to buchanan and young incorporated (713 e main st in burnsville, nc) where it was diagnosed, but the results were undetermined. The vehicle was repaired per the federal safety agency campaign number: 14v530000 (electrical system), but the failure recurred. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 121,000.
Tl-contact owns a 2011 jeep grand cherokee --- vehicle has been stalling on owner -- jeep has been in shop four times in less then twelve months for same issue -- recall on other jeeps for same year and make of vehicle . Dealership stated nothing wrong with vehicle but they wont take vehicle as a trade in due to stalling issue ---- vehicle stalled two weeks ago . Contact given number to jeep1recalls associated with this VIN sep 18,2017 manufacturer recall numbert59 the federal safety agency recall number17v-572 recall status recall incomplete summary the brake booster water shield may have been incorrectly installed during completion of safety recall p14 (the federal safety agency 14v 154). An incorrectly installed brake booster water shield may be less effective in diverting water away from the brake booster, creating the possibility for corrosion and subsequent water intrusion of the brake booster. Safety risk water intrusion of the brake booster in a cold climate may lead to freezing and limit the braking ability of a vehicle. Limited braking ability can cause a vehicle crash without prior warning. Remedy inspect brake booster water shield for proper installation. If the brake booster water shield is found to be missing or incorrectly installed, the brake booster must be vacuum tested. Brake boosters that do not pass the vacuum test must be replaced. At the conclusion of this recall the brake booster water shield must be properly installed.
While driving at 45 MPH started to brake for a right turn yield and car completely shut off . Restarted the car and everything was fine; went to the dealer to run a diagnostics and nothing came up.
Vehicle completely shuts off at speed while making a turn. Problem is intermittent, you loose power steering and brakes. No codes given and no warning vehicle is about to but off. Has happened 8 times in 2 years, is dangerous when exiting highway, need to put car in neutral to restart vehicle.
Tl* the contact owns a 2011 jeep grand cherokee. While the vehicle was parked, the contact noticed oil underneath the vehicle on the carport floor. There were no warning indicators illuminated. The vehicle was taken to opelika ford chrysler dodge jeep ram (801 columbus pkwy, opelika, al 36801 (334) 749-8113) where it was diagnosed that the oil filter housing was cracked, which caused the leak. The oil filter housing needed replacement, but the vehicle was not repaired due to cost. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer denied the repairs due to the high mileage of the vehicle. The failure mileage was approximately 89,000. *tt updated 9/19/18
Jeep will crank but not start over, have replaced the fuel pump relay and the fuel pump and the batteries in both fobs vehicle will not start. On the rare occasion I get the jeep to run it will randomly shut off....last time I was on the freeway going 65mph when the engine shut off and I was almost rear ended because of the jeep slowing down substantially my 6 year old daughter was in the car and I was terrified.
Vehicle will unexpectedly stall during decelleration and braking. Vehicle loses all power to the motor and power steering, making it difficult to avoid collision and steer vehicle to safety. This happens at high and low speeds, and has occurred on 3 separate occasions in a 2 week time period. This issue was supposed to be addressed by recall number p54; of which I completed on this vehicle in 2014. This issue persists, and I am seeing other owners complain of this identical problem on various forums. Jeep/chrysler seems to be inconsistent on the coverage of repairs and diagnosis. This is a real safety concern that should be addressed universally.
Fcw light on dash went on and all power went off, causing a total loss of steering and control on the freeway. This could easily result in a fatal collision. *bf updated 9/13/18
Engine sometimes stops running completely while driving at low and at highway speed. It happens when the accelerator is released. It is then necessary to stop; re-start, with no problem, and continue on. Has happened 4 times in last 3 months. Jeep is now at landmark jeep, springfield, il for on road testing with chrysler copilot computer installed.
Leaking/ cracked engine oil filter housing. Oil leaking became evident as oil leaking through the engine compartment and to below the vehicle. Required replacement of the engine oil filter housing.
Engine stalled out at 40 MPH upon entering a right turn exit ramp. No power steering or brakes were available until I was able to stop the vehicle and restart engine. Concerned if airbags would deploy if engine was off and vehicle in motion.
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