Decelerating and turning right vehicle stalls completely, fifth time this happened in three weeks.
2011 Jeep Grand Cherokee engine complaints
Page 8 of 13: complaints 191 to 220 of 359, newest first, as owners wrote them.
This jeep engine failed / stalled while driving. This caused the vehicle to veer off the road twice on a turn, and almost cause two rear ends by failing in mid traffic, in four different occasions, since 2014. The vehicle engine cuts out, which causes the power steering and brakes to not function properly. The vehicle was in motion on various main streets, when this occurred. Naperville jeep dealership (where this vehicle was purchased) has also maintained this vehicle per the maintenance schedule, has worked on this problem since it began. They have not been able to resolve the issue and returned the vehicle to us confident the problem was 'resolved' or non-existent. Attached is the vehicle recall and replacement record. From online research it seems this has occurred to other jeep grand cherokees before and the typical solution is replacing the totally integrated power module (tipm). This vehicle's tipm was 'repaired' sept 3, 2014. Below are the maintenance records related to this problem. 03/26/2014 mileage: 44,680 wro# 599705 11/25/2014 mileage: 51,329 cro# 615926 01/07/2016 mileage: 65,485 cro# 646292 06/10/2016 mileage: 69,938 cro# 658369 this vehicle is not safe and we have lost all trust and confidence in this vehicle.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the front driver and passenger side windows randomly lowered without warning. The contact had to use the electronic function to wind the windows up each time the failure occurred. The cruise control failed to engage and disengage, which caused the contact to have to turn off and restart the vehicle. The service engine light illuminated when the cruise control failure occurred several times. The vehicle was not inspected and diagnosed. The manufacturer was not notified. The VIN was not available. The approximate failure mileage was 72,000.
Was slowing down from 50 MPH to make a left hand turn. As I was entering the turn, at about 30 MPH, the engine shut off. All dash lights still functional, radio was still on, turn signal still on. There was no sputtering. Lost power steering and power braking (and any other items that are not functional while in "run" mode). Shifted to "neutral", but it would not start because the transmission was not in "park". Pulled to the side and stopped the vehicle, put it in "park". Started like nothing had happened. There were no warning lights before shutdown, there are no service lights or obd ii codes stored in computer. Was using the push button starter, the key fob was in my pocket.
Vehicle check engine light comes on, vehicle loses power and eventually stalls. This has been going on for about a year and has happen about 4 times
Driving w on 60 in az, 30 mins after having oil changed at local auto care shop, where I was told everything looked fine but my radiator hoses looking soft. Consider getting g new ones in this 112 degree heat (like the day I'm submitting this). On freeway, engine overheats, stalls, steering locks, brakes harden and I come to a complete stop in an inconvenient 2 inches off the curb, still in everyone's way as they attempt to exit mill ave. Brakes hard and doesnt allow for push-to-start button to turn over. Nor to place in neutral. Standing by for a tow as we speak. Never had this happen before. Coolant just topped off three days ago and given an okay after oil change half hour prior to this happening. Perhaps coincidence. Perhaps just life. Reporting either way.
Engine shuts off intermittently while driving at different speeds
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 25 MPH exiting a highway, the vehicle stalled and the fcw warning indicator illuminated. The contact shifted into park and the vehicle restarted normally. The failure recurred approximately fifteen times when driving and attempting to slow down. The vehicle was taken to the dealer and they were not able to duplicate the failure. The vehicle was at the dealer for two weeks. The manufacturer headquarters telephoned the contact to pick up the vehicle, mentioned that a recording device was installed, and advised the contact to continue driving so the error could be recorded. The vehicle was not repaired. The approximate failure mileage was 85,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the check engine light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic module needed to be replaced. The vehicle was repaired; however, only the codes were erased. The contact received notification of the federal safety agency campaign number: 15v879000(electrical system, interior lighting), but the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 89,627. Vin tool confirms parts not available.
My car engine stalls when I make turns specially early in the morning for no reason it just stalls without warning but sometimes when I came to a stop light as well, very very unsafe & scary!!! I've been lucky usually in the lane close to the sidewalk so I can maneuver to the side but eventually my luck will run out, I'm very unease when I drive this vehicle as I don't when I'll happen. The tipm was already taken care of but I still have the problem is not all the time but it happens, I've taken it to the dealer right after it happens but they can not reproduce the problem or find any error codes
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 40 MPH, the vehicle stalled. The contact mentioned that the check engine and various warning lights illuminated. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000. The VIN was not available.
Tl* the contact owns a 2011 jeep grand cherokee. While driving at 10 MPH, the engine stalled and the vehicle was able to restart. The failure recurred several times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was unavailable. The approximate failure mileage was 79,000. Updated 02/04/16*lj
I was driving on the highway to work in the passing lane, when the RPM's went way up and then way down. I heard a loud noise coming from under the hood and loss of power from engine. No engine light indicator was on before this happened or any sort of indication this was about to occur. I pulled over and had it towed to the dealership. The dealership indicated that the crankshaft was broken internally and that this is a defect of workmanship as I can show records of every oil change on this vehicle. The dealership is offering no good will and chrysler refuses to help as the mileage is 114,000. I still owe close to $13,000 on this vehicle and to replace the engine it is going to cost $7,800.
My car will stall and then accelerate very quickly. If I am driving and trying to accelerate my car will stall almost cutting off. This usually happens around a speed of 25/30 mile per hour. I also experienced deceleration while driving on the highway at 60/65 MPH. This is very scary. Also when I am in reverse my transmission makes a knocking sound. My engine light constantly comes on. Heat vapors comes from the hood of the car.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that after the vehicle was started, the ABS and check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously serviced under the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The manufacturer was not notified. The vehicle failure mileage was 51,033.
Replaced tipm 15 months ago. Today, turning into parking lot car stall. Lost all power steering, no brakes, no engine. Had to restart while coasting. Decelerating at 45 MPH making a left turn.
The engine shuts off randomly while driving
Engine shut off while decelerating from 40mph at aprox. 15mph while coming to a stop sign. This has happened as recently as last month. All instruments, radio etc. Remained powered. No warning lights. Dealer can't seem to identify issue. Previous recall for fuel relay was completed in 2014. Previous the federal safety agency id number: 10783730
My car would not start on a number of occasions--the starter would make noise but the engine would not start. It usually started on the second or third try. I received a recall notice for defective tipm unit but was told that the part was not in stock. Well over a year later, the company still does not have any in stock. In addition, I have experienced my horn randomly doing off (sounds like the panic alarm) even though the car was running and in motion. Jeep should be much more proactive about this as an stalls during driving as a result of a tipm defect could case bodily harm to the driver, passengers, and others on the road.
Vehicle has completely shut down while driving 5 times in the recent past. 1x19 oct; 2x31 oct; 2x7nov. The vehicle completely shuts off while driving. This is very dangerous as all power is lost for breaks, steering, and obviously no acceleration. Chrysler safety recall p54 has been applied prior to these issues. Dealer and chrysler are charging me customer (at my expense) to flash new software files on the vehicle computers. I sense this is very likely a much broader safety issue and am hoping our government (the federal safety agency) officials will investigate before someone is injured as a result of this.
Since safety recall p54 was applied, my vehicle has completely died while driving on 5 separate occasions 1 on 19oct, 2on31oct, and 2on7nov. The vehicle is currently at sam lehman chrysler jeep dealership in peoria, il. They claim that I need new software at my expense to address the vehicle shut downs. Attached transcript is with chrysler. They do not appear to take this safety issue very seriously.
Tl* the contact owns a 2011 jeep grand cherokee. While driving 65 MPH, the vehicle stalled and caused a loss of braking and power steering ability. The vehicle was taken to a dealer to be repaired. The manufacturer was made aware of the issue. The failure mileage was 115,000.
The engine seemed to lose power and the power steering and breaks lost power as well. Was merging from the highway on to a main street in a city. The vehicle was nearly inoperable but I was able to stop it and restart it. But the brakes and steering were locked.
Engine shuts off while driving without warning. This has occurred twice while decelerating on the highway. Dealer can not identify problem, no open recalls on vehicle.
1. The vehicles head has to be replaced due to bad valves at only 59,000 miles. 2. The front right turn signal stopped working, and is burning the bulb socket and headlight housing. It was determined by an independent mechanic that the tipm module is going bad causing shorts, and other electrical issues. (the dealer claims it is a burned bulb socket, but we tested the socket, and entire system and found the true problem) 3. The horn stops working randomly, and sometimes when it does work its only the high tone. This problem is also traced back to a faulty tipm module.
Check engine light indicating cylinder # 2 misfire and an engine ticking sound. I'm researching the issue with chrysler and I'm see a lot of problems with this issue but I don't see any recalls.
Prior to receiving the current recall on my 2011 jeep grand cherokee, I was merging onto the freeway and my jeep lost complete power. I started to panic because there was nothing I could do to control my jeep. Luckily, I was on the outside lane and just coasted to a stop. Then, I sat there for about 10 minutes while I called my wife to let her know she would need to come get me. Then, I went to see if my jeep would drive one more time and it drove off just fine. Then, when I received this notice I called the jeep dealership to ask them to fix my jeep due tot he recall and they told me that they were waiting on parts and would let me know when they come in. However, now my air bag lights are on as well as my traction control light is on. I also intermittently when I push on my brakes it will feel as if I have been rear-ended. When I look behind me there is nothing there that would indicate I have been rear-ended.
I was out driving from the grocery store and I was pressing on the breaks to turn a curve the vehicle speeded up. I was originally going 25 MPH and started to slow up because I was approaching a curve but instead of it slowing down it sped up to 35mph while going around a curve. Thank god no one else was on the road at that time. Two weeks later my husband stated that when he was driving the vehicle the same exact then happened to him. At that time we took the vehicle back to gilman chrysler and jeep in houston tx where we purchased the vehicle from (8/10/14). They claim they tested the vehicle and found nothing wrong with it. My husband and I kept explaining to the service guy that something is wrong with the vehicle and we don't want to get into an accident for an issue that can be resolved. The service guy stated that they did all they could but they will keep our information on file. I am very upset with this situation. My husband and I have three children in which are in this vehicle all the time. There have been several recalls on this vehicle and none of which have been repaired because gilman chrysler would state they don't have the part or they don't see a recall at this time. I want something to be done about this now before something terrible happens. I will not let this situation go. I will continue to fight for a resolution until someone resolves it. Please contact me immediately about this situation as this is the only vehicle that we have.
The vehicle stalls while driving. When this happens, it is very difficult to steer the vehicle safely out of harms way. I am in fear for the safety of myself and my family. I have had several close calls where we almost caused an accident. The fuel pump relay switch was replaced by recall and the vehicle is still stalling. I have contacted jeep customer care via email and by phone and they will not give me a case number. I take the vehicle to the dealer and they cannot find anything wrong with the car. I don't want to sell the car knowing whoever purchases it could be seriously injured or killed.
Tl* the contact owns a 2011 jeep grand cherokee. While driving 50 MPH, the engine stalled without warning. After several attempts, the vehicle restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000. Updated 11/19/15*lj
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history