Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 30 MPH, the vehicle stalled. The vehicle would not exceed 30 MPH with the accelerator pedal all the way to the floorboard. The warning lights were illuminated on the instrument panel. The contact was able to drive the vehicle to the dealer to be diagnosed. The vehicle was not repaired and the manufacturer was notified. The VIN was unavailable. The failure mileage was approximately 60,000.
2011 Jeep Grand Cherokee engine complaints
Page 9 of 13: complaints 221 to 250 of 359, newest first, as owners wrote them.
This is the sixth time, today, 9/13/15. I haven't been killed yet, but it's a future possibility. My jeep loses power and will not steer. It happened with my mom and my only child in the jeep. Chrysler tells me every time to take it to the local dealer, quirk jeep in marshfield, ma. I do. They run the ever popular 'diagnostics' and find nothing wrong with it. Yet, it keeps happening! The last time it happened, I was on the highway during rush hour traffic. State police would not allow me to wait for aaa so I had to pay out of pocket $120 to be towed off the road by some neanderthal in a tow truck. What can I do before I am killed by this vehicle? *the last time it happened was in early august of this year. I contacted jeep with this email and was told to take it in to the dealer for 'diagnostics.' I did and they found no problem again! My jeep is again losing speed and power steering. It is random. I am driving along and it loses acceleration and power steering. I am terrified to drive on the highway expect in the far right lane at minimal speeds. This is a problem because I am a travelling salesperson and must be on the road all day, five days a week. I travel up to 200 miles a day. As I indicated back in december, this is my fifth jeep. Quirk says all the recalls on my vehicle have been done and their diagnostics can find no reason for the loss of power. However, it is happening and it is extremely dangerous. Originally, when this first started happening, shortly after I bought this pre-owned jeep, I was told the tipm recall would correct these problems. Obviously, it has not. *in addition, I have random issues with my key not working or my car refusing to turn on. I am a single mom who has to work. I do not have the financial ability to buy a new vehicle and junk this jeep. I need this vehicle to work as it is supposed to work.
This is the second time I've been in my home which has a connected garage and gone out in the garage to find the engine running and I know for sure it was off when parked. I believe the issue is with the key fob and other items in my pocket it's possible to inadvertently cause the key fob's remote start to be pushed in the sequence needed to remotely start the vehicle. At that point the vehicle is running and you have no idea. This could result in death if the door to the garage leaks and there's a build up of carbon monoxide. I've also experienced beeps from the cars horn like you receive when locking the vehicle with the key fob so I know it was most likely inadvertently started. Very unsafe.
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 50 MPH, the vehicle stalled and the steering column seized. The vehicle was able to restart. The failure recurred on six different occasions. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
Vehicle stalled on a busy road while traveling approximately 35 MPH. I was decelerating approaching a traffic light and lost power steering, power brakes and engine shut down. After placing vehicle into park I was able to restart. This has happened twice in the last few months. The dealership is not able to replicate the issue or take further action to correct the issue.
While driving 55 MPH on the freeway the ESC light came on and then my engine stalled, power steering and brakes shut off. I had to get to the side of the road and slowly coast to the exit! With my two kids (both under 4) in the car. Talk about scary!!!! I had my car towed to a jeep service center and after 4 days with my car - they said they could not duplicate nor find any issues. I had to pay $200.00 for that answer.which I was not happy with!!! Then today (july 12, 2015) while slowing down at a stop light - the same thing happened again!!!!!
Having problems starting. Mechanic says it's a tdmi recall issue
I have a jeep grand cherokee 2011, with 58k miles, and my "ser 4 wd" and traction control lights are on. What could be the cause of this? The truck shut off while I was driving. The dealers told me when they checked it they find nothing wrong and maybe the spark plugs needed to be change. My back up camera works sometimes. When I asked why is this happening they told me maybe the circuit board may be bad. My head lights keeps going out ever 3 months, when I asked they told me there is nothing wrong with the lights, I may need to changed the bulbs to chrysler bulbs. What is going on with chrysler vehicles and why every time you go to the dealer with a known problem, they charge you a diagnostic fee of $125.00?
On or about april 20, 2015 I had just driven my jeep about 20 miles to get groceries came home unloaded and went back to start jeep to go pick up grand daughter at school and the jeep would not start. It would crank for about 30 seconds and then stop. Tried to start 5 or 6 times. Took my truck to get grand daughter. Called chrysler and they sent dealer to get jeep. About an hour later jeep started then but they took it to check it out. After 5 days they told me I need a new battery. They wanted $355.31 for new battery. Took jeep to 2 parts stores and they checked the battery and said it was stronger than what was posted on battery. On may 7, 2015 I was out at store and jeep would not start. Tried about 6 or 7 times and then it started without my foot on brake but would not go into gear. Restarted and was fine. Called dealer and took back on may 8, 2015. Dealer kept jeep over night and told me I needed a new battery. Bought a new battery through my son in laws shop cost me $122.14. The dealer charged me $90.00 for the test. So I am out of $212.14 as of now. Today june 13,2015 I went to start my jeep and it would not start. Same as both times before. I know the problem is with the tipm and no test will show that there is a problem with it. Called jeep hot line and they said there is no recall on this and no reports. To take it to the dealer and have them test it again that they could not help me with this problem because my jeep was out of factory warranty. I only have 32989 miles on my jeep. It only had 32627 on the second visit to dealer. I have extended warranty on the jeep but they charge $50.00 if the test don't show up a problem. So I am between a rock and a hard place. Where do I go from here. I know there are a lot of reports on here about the same problem I am having. Thank you for your time.
Tl* the contact owns a 2011 jeep grand cherokee. While driving at various speeds, the engine warning light illuminated and the vehicle stalled. The vehicle failed to restart. The failure recurred numerous times. The vehicle was taken to an independent mechanic, who diagnosed that the tipm was defective and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 56,049.
On 5/25 approximately 2:30 pm while merging onto the highway vehicle stopped accelerating and steering locked up and engine stalled out while in the right lane of the highway. Had to drift over to shoulder on left hand side on highway where speed limit 65 MPH but drivers often do 75-80 MPH. Vehicle would not restart and had to be towed.
No voltage indicator light or voltage reader
I had the tipm fuel pump relay bypass "fix" done last fall after failing to start a number of times. It has been recalled since I had the repair done. I am now experiencing the exact same problem. It fails to start a few times each week, eventually starting after several attempts. I've taken my vehicle to a local dealership a number of times and they can't find anything wrong (no error codes). This is an intermittent starting issue and apparently difficult to diagnose. It's almost certainly related to the tipm. I continue to pay diagnostic charges since no "codes" are registering anywhere. ($150.00) until they get a "error code", they claim there's nothing they can do and it's not covered by my extended warranty. The internet is full of similar complaints for this make and model year. I just want my car to start and run well!
Tl* the contact owns a 2011 jeep grand cherokee. The contact heard a tapping noise emitting from the engine as it lost power. The contact mentioned that the seat belt, air bag, and check engine lights were also illuminated. The vehicle was taken to the dealer. The technician diagnosed that the head assembly needed to be replaced. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 120,000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 70 MPH, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was included in the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 35,000. Updated 6/30/15*cn the consumer stated the dealer kept the vehicle for 92 days. Updated 07/02/15
Intermittently, the vehicle will crank but not start on the first try. Usually only happens if vehicle has been sitting for several hours. Sometimes it will start, but immediately stall.
Was coming to a stop, getting ready to do a left turn and the car engine went off and the steering wheel locked. Had to come to a complete stop and put jeep into park to start it again. Started fine but was dangerous as this could have happened in the intersection. Could have caused a crash. This is the second time this has happened and took it in for a recall already regarding stalking issue. Please help
Tl*the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled several times without warning. The dealer was notified of the failure several times and indicated that the part was not available to repair the vehicle. The vehicle was not diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,900.
Noticed a leak under my engine and when I popped my hood there was oil sprayed everywhere. Major leak.
Serpentine belt failed causing loss of power steering. I did not realize what had broken until I looked later, but I was lucky that I was very close to home as it could have caused major engine failure since the belt also drives the water pump and alternator.
The vehicle has been experiencing stalling a couple of times before at low speeds. Also failure to start and a fan like noise coming from around the fuel pump. Chrysler issued a recall on the fuel pump relay, but I am seriously concerned since this is an issue with the tipm and that is not being addressed. The dealership is scheduling 2 months out hoping they would have the part by then, while I am driving with 2 kids in a car that shuts off on the highway at 50 MPH.
My vehicle is having issues starting/stalling, and sounds like the water pump and/or alternator is failing. I went to the dealership and they said this is all tied to p54/the federal safety agency 14v‑530. The tipm parts are not available to fix this issue, and have not been available since I received the first recall notice back in october 2014. The dealership said the parts are not going to be available for weeks, possibly months. I called jeep/chrysler and they also said that is the cause of my problems and they have no date that recall replacement/correction parts will be available. I asked them what I should do since I'm driving a vehicle that doesn't want to start (takes multiple attempts), that stalls out, and that other components under the hood are being affected. They said they will not cover any towing, or rental costs, and had no guidance on what to do besides "good luck". This is a serious issue, I can become stranded, the car could stall (potentially while driving and this car is always on highway high speed driving), and I now have other parts under the hood that this issue is taxing (alternator, battery, water pump, and I could only imagine what else). What am I supposed to do that I'm forced to drive a vehicle with a recall that is not safe to drive? I can't even pay to get this fixed, there is no solution at this time. I don't understand how the vehicle is not recalled entirely and taken off the road, or that if people are experiencing this issue there is no recourse. No free towing, no rental cars ready, no ability to trade in or buy a new vehicle. Nothing. I'm not sure what to do next, get a lawyer? Contact bbb? Please let me know as I don't see how this is legal, I'm being forced to drive a vehicle with a manufacturing defect that is dangerous. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The contact mentioned that after waiting for about 20 minutes the vehicle restarted. The vehicle was taken to dealer but was not repaired. The manufacturer was not notified of the issue. The vehicle was not repaired. The approximate failure mileage was 36,000.
On july 19, 2014 my vehicle ceased to start properly. It would turn over and over and after several attempts would finally start. Additionally, there were several incidents of stalling at a stop sign or exiting the freeway then difficulty restarting. This became more and more frequent, and each time my mechanic was unable to pinpoint the cause. September 4th is the last day that my car started. I had it towed to the mechanic who after having possession of my vehicle for 3 weeks unable to pinpoint the issue, found through research that chrysler had announced a massive recall for this exact issue. He referred me to the chrysler recall specialist phone number, which I called immediately. My first four phone calls were nothing more than a run around game until I found the information on the federal safety agency website. According to the federal safety agency recall information, repairs were set to begin 10/25/14. According to chrysler, the notices were set to go out by mail on 10/31/14 the gentleman assured me that I would also receive an email recall notification to provide the repairing dealer on 10/31/14. I make an appointment at rancho jeep for recall p54 repair at 10am november 1. 10/31/14, 3pm, I have yet to receive an email notification. I call chrysler again and am now told that I had been misinformed, it is a preliminary notice, no repairs can be done. My jeep is still nonoperational, since september 5, 2014. The vehicle cannot be repaired because there are no parts to replace the faulty part with...I have had a rental car for almost 3 months because of this recall issue, costing nearly $800 each month. Chrysler refuses to accommodate a replacement vehicle or reimburse rental expense wholly or partially. My vehicle would be operational if not for this factory recall p54, and I would not have incurred $2400 rental car expense to date.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled intermittently. The contact stated that recall the federal safety agency campaign number: 14v530000 (electrical system) had exceeded a reasonable amount of time. The dealer stated the remedy was under development and parts were not available. The manufacturer was notified of the failure. The failure mileage was 46,000.
I had an extremely dangerous situation occur on november 15, 2014 with our 2011 grand cherokee. Around 7 p.m., I was merging onto interstate 95 south from 332, the newtown, pa exit. I did a hard acceleration to avoid traffic bringing up the rear. The engine then accelerated uncontrollably ... So fast that the tachometer was pinned to the right side ... Into the red zone near 7k. A later check of the vehicle maximum speed on the garmin GPS revealed it peaked at 97 m.p.h. With my foot completely off the gas pedal, the engine was pinned to maximum revs. I honestly thought it would disintegrate. In the span of a few seconds, I knew not to shut off the engine, as I would have lost steering. I had the presence of mind to put the transmission in neutral, to at least stop the speeding. The engine continued to rev out of control. I believe I was kicking the gas pedal, and the engine eventually released its grip on speed and returned to near-idle, upon which I re-engaged to drive. If a car were anywhere ahead or near me, a devastating wreck would have been the result. I took the jeep to the reedman-toll service department in langhorne, pa. They could find nothing that would confirm the incident. I contacted chrysler customer service. An agent named [xxx] took my report and said he had no similar reports. I find it distressing that nothing in the jeep 'black box' recording system would have a record of this potentially catastrophic incident. The reedman service advisor speculated that I may have 'reset' the software if and when I was kicking the accelerator while the event was under way. 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle would only start after several attempts. Also, the contact stated that the fuel pump continued to run after the vehicle was turned off which drained the battery. The manufacturer was not notified of the issue. The contact received a notice for recall the federal safety agency campaign id number: 14v530000 (electrical system). The VIN was not available. The approximate failure mileage was 40,000.
Recall p54/the federal safety agency 14v‑530 my jeep has stalled 5 times in a year. Called chrysler about this recall and they do not have the parts to fix it. Took it to the dealer and was told the same thing. I ask both of them, what if it stalls and I am in a crash. There responds was that they hope that doesn't happen. My question is what can I do about this situation? Thank you
Bought this vehicle in june 2014 with 36,700 miles on it from somerset jeep in somerset ma. 1st issue was car was having trouble starting. Taken to quirk jeep in marshfield ma on september 5th issue was fuel pump circuit does not power up in tipm installed relay harness and fuse starts fine now. Cost is $375.68, which I had to put on my credit card. 2. Car starts smoking, which terrifies me and my 7 year old son for fear of the jeep blowing up or catching on fire! So I have to have it towed to quirk by aaa on thursday october 16th. They tell me that it is a problem with the module in the fan. The whole fan has to be replace for $1000.00. Don't get car back til monday night october 20th. It isn't covered under warranty and I can't get a rental car unless I pay for it. I can?t work or do anything! Quirk gave me a break and only charged me $400.00 but that is still a lot of money for a single mom who was without her car for ?4 days. 3. Wednesday october 22nd my check engine light comes on. The issue is evap leak, star case open for fuel filler tube. Ordered filler tube as not in stock. Quirk says they will help out again a little, but charge is going to be around $400.00 but won't know until it gets fixed sometime next week and it takes about 2 hours for repair. More time lost from work. 4. November 16th---car will not start. It will not turn over or make any noise. Triple a came out to the house, got it started once and then it shut off and would not start again. Aaa guy said it is not the battery. Car being towed to quirk jeep right now on 11 17 14 at noon. Quirk says 'no idea when they can look at' my jeep! I pay $434.37 a month for my jeep loan! Car has about 47,000 miles on it now and I am terrified to drive it for fear it won't start! I can't work. I have no money for christmas! What do I do? Please help me!
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled on numerous occasions. The contact received notification of the federal safety agency campaign number: 14v530000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. The VIN was not available.
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