2012 Jeep Grand Cherokee HEMI. As traveling whether on highway or on streets no matter the speeds the Jeep tends to just stall out out of no where especially when braking and coming to a stop it completely shuts off, no engine, no steering and then must have to engage into park or neutral to push to start up the Jeep again. It is very dangerous and scary any time it happens and even more so when happens on highway. It has been an on going issue since I bought the vehicle in NOV. 2018 but only happens every once in a while and out of the blue when it does. I did reached out several years ago to the manufacturer Mopar Jeep Chrysler but they had no solution for me. I had a case number with them but it was so long ago I cannot remember now. I did have the recall on the fuel pump relay in which I thought that would resolve my issue but unfortunately it did not and I still experience this Jeep stalling out at any point while driving, onto braking, and then to the stop. Any help? Thanks
2012 Jeep Grand Cherokee fuel system complaints
Page 2 of 9: complaints 11 to 40 of 248, newest first, as owners wrote them.
I had my jeep’s recall for a fuel pump relay and now I have problems starting at times and I’m starting to smell fuel through my vents and even when I park my jeep inside the garage. I am very worried while I am driving it, especially I have a child with me at all times in the jeep. Please help me, I want to get this solved as soon as possible and I live in Las Vegas now where it is very hot.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. There was no warning light illuminated. The vehicle was towed to a local independent mechanic to be diagnosed, but the cause of the failure could not be determined. The contact stated that the failure persisted, and the vehicle was towed to another local independent mechanic for a second opinion. The mechanic diagnosed that the fuel pump had experienced a short circuit, and the 150 AMP Mega fuse needed to be replaced. The vehicle was repaired at the owner's expense; however, the failure persisted. The contact stated that while driving approximately 59 MPH with cruise control activated, the vehicle decelerated unintendedly. The contact shifted to neutral(N), but the vehicle lost motive power. The vehicle was towed back to the independent mechanic, where it remained for further diagnostic testing. An unknown local dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.
One of the recalls for this vehicle is for "2011-2013 wk wd fuel pump relay". The car stalled on the road but I was able to bring it home and apply a temporary fix by connecting the Pump fuse with the Cigarette lighter fuse (per some online instructions). The car runs now, but it's not a permanent fix. I called a Dealer (Everett, WA) and scheduled an appointment (it was two weeks ago). Today during my appointment I was sent back home saying they don't have the part and I'll need to come back in a couple of weeks, just for the inspection! Complete incompetence. I called another place (Kirkland, WA) and was also told that they are ordering the part now but will need to wait from few to several weeks. If this recall makes my car unsafe to drive (stall happened on the road, my solution is not perfect) why are the dealerships/Jeep not taking the repair seriously?
I have had to fix several issues since purchasing the vehicle. Most recently the oil filter house and the radiator. I am now having issues with the gas sensor. From what was explained to me, the sensor is not registering the amount of fuel in the tank and therefore believes there is low gas in the car. The check engine light turns off and on and the car begins to shake uncontrollably and it almost feels like it will shut off.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the vehicle failed to start. The check engine warning light was illuminated. The contact stated that the accelerator pedal was depressed, but the vehicle failed to respond, and was stalling. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the vehicle was not starting due to a fuel-related failure. The vehicle was then towed to the dealer where it was repaired under the federal safety agency Campaign Number: 19V813000 (ELECTRICAL SYSTEM). The dealer then diagnosed the vehicle with a faulty fuel pump. The contact stated that the vehicle had experienced the same failure listed in the federal safety agency Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 189,000.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,000.
As I was driving my Jeep Grand Cherokee, I was in the process of braking in order to turn, when the power steering stopped working as the engine stalled. I was able to pull over to the side of the road, put it back in Park and was able to restart it like nothing had happened. According to other owners with a similar issue, all the symptoms describe an open Safety Recall for a failing Fuel Pump that may cause the engine to stall. However, when I search the VIN on the federal safety agency website, it states that there are no open recalls. The symptoms are identical to what is outlined in the recall. The only warning that came on was "Check the Gas Cap" warning.
So I just bought this car from a dealer about a year now and I was driving down the fwy. Heading to work And suddenly my car turned off and my steering wheel got really hard to make any turns there was no way I could’ve stopped in the middle of the fwy. To stop and start the engine. luckily I was able to pull over and check the car I was full on gas and I looked up common issues that could turn off a running engine checked all fuses didn’t see any problems with it didn’t see any sort of corrosion in the battery cables and their was no check engine on the dash board. Theirs also been times were it randomly takes a long time cranking and won’t start right away so I literally wait for the engine to sit for a while and start the car. My guess it’s the crankshaft position or the fuel pump going out but that’s why I’m here to find out if theirs any recalls related to this issue. I’ve been told their was a recall for a relay issue
Re: AQ14-003-FCA-Consent-Order-7-24-2015 & 2019 Safety Recall [Manufacturer Recall Number V62 & the federal safety agency Recall Number 19V‑813]. FCA hasn't been in compliance with either of them regarding 'my' vehicle. 2015 Consent Decree implies should have been notifying car owners of any type of recall. 2017 recall was cancelled & 2019 safety recall was issued 4 years after the decree, 1 year after I bought the car, a safety recall was issued. Wasn't notified. 2 years later "I" contacted FCA (now Stellantis) to get my vehicle remedied by repair or replacement. Parts were shipped to a dealership but they used it on one of their customers. I asked for another set of parts. After that, absolutely nothing has happened up to now. Keep in mind FCA had my information (email, phone & address) either from me emailing or speaking with a customer rep. It's been over 3 years since last heard from FCA. On my side I no longer have ability to contact them directly since they became Stellantis. 49 U.S.C. § 30166(f); 49 C.F.R. §§ 573.6(c)(10); 577.5(a), 577.7(c)(1), & 49 U.S.C. § 30165(a)(1); 49 C.F.R. § 578.6(a) the federal safety agency fined FCA/Stellantis > $100 million for 'not' making an effort to send recall notifications of any type of recalls directly to owners of their vehicles within a reasonable amount of time also to remedy the issue. If they don't comply $7,000 per violation & only remedy is replacing the vehicle in question. It's exact issue! Been over 7 years waiting within a reasonable remedy, it never happened. This is a safety issue. I was assured it'd be fixed, never was. I'm putting my life at risk & others driving. Unbelievably the part sent to me the dealership without my consent & knowledge gave it to one of their customers. I called to complain & expected another part to be sent out to another dealership. It never happened. I never spoke to anyone at FCA since then 3 years ago. There doesn't need to be a lengthy investigation. It shows my recall status as open. Proof of noncompliance.
While driving through the intersection after slowing down at light, vehicle completely stalled, turned off in the middle of the intersection and wouldn't start back up. I had to have it towed to dealership. I have had it in dealer prior to this incident for stalling issues just out of nowhere. They simply said they cannot find a cause. This is dangerous to me because vehicles behind me don't know that I am stalled out and almost hit me. Prior to this last time, I have been able to restart vehicle by putting in neutral and getting it to move on it's way, but still scary while vehicles behind me don't know that I was going to stall out. This last incident, I had to be pushed off of the road and then towed to dealer. Hoping they can find the cause and fix.
Estaba manejando a 35 millas y de repentes la jeep comenzó a perder fuerza y se apagó, tuve que durar como 30 minutos para que pudiera prender, porque cuando la encendía temblaba y los frenos frenos y el guía se ponían duro.
I just recently purchased this used 2012 Jeep Grand Cherokee. The problem I am experience, while driving at 74 mph the engine just shuts off. The vehicle would not restart for about 15 minutes. This has happened at least daily. The mechanic shop has checked the engine completely over. However they are stumped, The shop was able to repeat the problem but there are no codes. I know there was a recall on the fuel pump relay and then another on the relay. My mechanic has replaced the fuel pump relay but it still happens. I was reading in numerous blogs of this issue happening to many people. This past saturday night I was coming home from my second job when the car stalled out in the construction zone of 696 in Detroit, I can't tell you how many cars came close to killing me. This problem needs to be fixed by Jeep but there seems to be no movement, I'd hate to see people killed over this KNOWN issue. I know last Saturday night was the most fearful night of my life.
After getting my car back from big o doge in Greenville sc I was on my way to work and stopped at a redlight when the light turned green my car just sat there and didn’t move I pressed the gas but nothing it just revved up like it was in neutral pressed the gas to the floor nothing all of a sudden it was like it jumped and took off…also did the same thing at a stop sign up hill and I had a car coming in the other lane as I was crossing the lane to get into the correct one….I had open recalls and set up for it to be checked when I arrived at the delarship they told me my recalls were closed. My car was not checked or repaired at the time how can you just cancel a recall/campaign after notification and claim parts aren’t available but the car was never fixed? I called the delarship paid 400 for 2 diagnostics and they didn’t put my trans cap back on so now they’ve basically ruined my car and didn’t fix NOTHING
Oil pressure sensor code P0522. The engine oil pressure sensor fails before and after oil changes. This causes the oil temperature to sporadically increase and decrease psi drastically from 20 to 110 psi and vice versa. This has been confirmed with multiple OBD2 sensors along with the check engine light constantly on.
I had purchased my 2012 Jeep Grand Cherokee 5.7 hemi in June 2019. Shortly thereafter, I was driving on the highway when the vehicle stalled out and the wheel became very hard to control. I managed to avoid causing a major accident and made it to the side of the highway where I then sat for over 4 hours stranded. After trying to start my Jeep it just started up out of the blue and I drove home. I was nervous to drive it but I had no other mode of transportation. Over the next few months it would increasingly stall out. Sometimes in mid turn , sometimes on the expressway and sometimes just not start at all. A recall came out and I was able to have the truck " repaired ". Not even a month later it started to do the same thing. Stalling in mid drive. not starting at all or starting in Neutral only. I took it to a different dealership and paid over 300$ for them to do a diagnosis. Their diagnosis consisted of a " walk around " and taking a video of the vehicle. What a waste of money. As I was going to leave the dealership the vehicle wouldn't start. Then after an hour it suddenly started. I had advised service about it and they said that I can leave the vehicle and have them look at it when they had time which they said would be 4 days from then. I said you just looked at it and did nothing and I had to pay 300$ for nothing to be diagnosed. I was able to get the car home and then the car didnt start for a week then started .. would drive it then stalled and have to have it towed home a couple of times. Now the truck has been sitting in my driveway not able to start at all. The fuel pump relay was supposed to be replaced by two recalls I believe. Nothing was fixed and infact it only had made it worse probably causing damage to the rest of my vehicle. I am lucky I didnt crash, or even kill someone because of this. It is extremely dangerous and to not have the part fixed correctly nor even remedied with a replacement of the TIPM is unbelievable.
I have been waiting for more than 5 months to be called in to fix a recall on my vehicle. Your site stated that if my recall has not been addressed in a timely manner to advise you all. Please help.
My Grand Cherokee started idling rough, then developed a misfire and often times while driving it would just die even while driving on the highway. It almost caused me to have an accident on two occasions. I learned on the federal safety agency website my Jeep had an open recall and I contacted my local Jeep dealer only to have them tell me that the parts needed to perform the repair were "restricted"
I've tried 6 times in 3 years to get my recall done since I learnt of my fuel relay . Now according to my mechanic my catalytic converter is messed up due to waiting on the recall. The first 3 times was back ordered, the 4th time I went to my appointment and was told there computers were messed up just needed to see the car to still be on recall list. 5 and 6th time they never got part in. This recall is messing up my car. My check engine light will not go off due to the converter due to the fuel relay. If my check engine light is on I can't remote start it in cold weather . When will I be able to actually get my recall done before it messes up more of my car.
Car stalls out while driving causing serious safety risk as it happened on the highway. Happened twice on the highway, once on a local street and another time in a tunnel
I have an outstanding recall on my 2012 Jeep Grand Cherokee which the dealerships in my area refuse to fix. the federal safety agency Recall Number 19V‑813.
This vehicle has had issues starting from the beginning. It occasionally sputters for ~10 seconds when I push start and then stalls. At other times, it starts, then immediately shuts off. It often takes several attempts when either of these things happen for the car to start and keep running. Jeep eventually came out with a recall related to the fuel system that causes starting issues. I have been on a waiting list since October 2021 for the replacement parts so I can have the recall issue fixed, and Salerno Duane Jeep in Summit NJ is still telling me they have no idea when the part will be available. I am therefore selling the car because my kids drive it and I can’t have a car that won’t start for safety reasons. How can Jeep know this issue exists, keep me waiting for nearly a year and still not be able to tell me when it can get fixed?
I have been waiting for over 2 years for Jeep to complete the recall for V62/the federal safety agency 19V‑813. In May of 2020, the fuel pump relay failed and my Jeep would not start. The dealer (Fort Collins Jeep in Fort Collins CO) replaced the relay with the same previous version of the relay, which fixed the problem but did not satisfy the recall. They did not have parts available to fix the recall and I was put on a wait list. In the fall of 2020 I moved from Colorado to Tucson, AZ. In June 2021, I called Larry H Miller Chrysler/Jeep dealer in Tucson and was put on a wait list for the part. It's now been almost another year since then and they are still telling me that they don't have the parts available. For what is considered a safety issue, it seems wrong to have to wait for years to have it fixed. (Note: The date I entered, 5/19/2020, is the day that the Jeep failed to start. The recall was originally issued long before this.) (RECALL RELATED INCIDENTS) TS
I began having issues with my vehicle stalling in the middle of turns and when I came to a stop at a stop light in September of 2019. I took my vehicle to Holden Doge Jeep in Dover, De. I was told it had a recall to replace the TIPM and the fuel relay switch. I was told that mine had gone bad. I was placed on a wait list. I called over 15 times checking on the status, still having issues with my vehicle stalling. Last week it stalled at a light and would not start at all. I had to have it towed to the dealership. I was told that they finally had the part in and I would be able to get a loaner until my car was finished. When my vehicle got there, the service guy told me, the part was for someone else and I would have to wait again. They refused to give me a loaner and the manufacturer called me back and said a loaner wouldn’t be covered under this recall. They told me they ordered the part and it would take 5 days to get there. Here it is a week later and I am still without a vehicle and now I am getting the run around.
Since owning this vehicle (2013), it periodically stalls while driving. There is no warning and most times I am on a highway or getting off an exit. When this happens, I have no power steering ability. I have been lucky so far and I have not caused a serious accident when these episodes have occurred. My wife refused to ride or to drive the Jeep because of this problem. I see online that other Jeep owners have experienced the same problem. I have taken it to a Jeep dealer for service since 2013 and they are never able to diagnose the root cause of this problem. This problem seems to be happening more often - I fear for my life and those around me due to this sporadic problem. Please hold Jeep responsible for getting to the root of this issue with these vehicles.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 19V813000 (Electrical System). The contact took the vehicle to local dealer and had the recall repair completed. The vehicle was repaired. The contact stated that after the repair, the vehicle would intermittently fail to start. The contact stated that the Electronic Throttle Control (ETC) warning light was illuminated. The contact was able to start the vehicle on the second attempt. The contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to local dealer, where it was diagnosed with needing the fuel pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 72,500.
car shuts off while driving 2times in 3 weeks
There is an existing recall on my vehicle. My vehicle was (still is) randomly stalling while driving, sometimes at high speeds. I brought my vehicle in to a local dealership to get it fixed. About 2 weeks later, it vehicle completely shut down while I was driving it. I really just want to get away from this vehicle all together, as it is an obvious risk to be dirving.
I have been trying to get this vehicle recall taken care of at my local dealership since it was issued. They have never been able to complete it. I have also taken it in because of stalling when running. Luckily it only stalls occasionally, maybe once every 6 months or so. I am also lucky that it has always been in town and not on the highway. The dealer was unable to reproduce the problem. The Jeep just shuts off with the dash lights still on. Once you get to the side of the road then it will restart when you put it in park and not happen again for quite some time. The fuel level does not seem to affect this condition. It has happened probably 6 time since I purchased the vehicle in 2014.
I experienced a strong fuel smell on filling the tank of my Jeep. The dealer and an independent diagnosed a cracked fuel tank. The tank had 3 cracks in the top of the tank which allowed fuel fumes to enter the car. The fuel tank was replaced at my cost of $785.11, the problem was solved. This created a very hazardous situation with risk of explosion or fire at any time.
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