I have been having my car randomly shut off while in drive for over a year. I'm scared of driving my own car. It has happened to me well over 25 times. I've asked the connecticut dealerships (wetmore's and northwest hills) about this multiple times and as of today they say there is no fix and they can't do anything because there is no fix for the recall. It happens when I'm driving and braking and turning left, such as turning left off a ramp or going down a hill and slowing to turn left or slowing on a big hill at a stop light. The car completely stops. The brakes stop working and power steering is lost. Then I have to put it in park and when I press start it restarts. But this is dangerous. I also have a special warranty I paid for and because there is a recall the dealership said my warranty that I paid $4k for is useless because of the recall. Does someone have to die for this to matter?
2012 Jeep Grand Cherokee fuel system complaints
Page 4 of 9: complaints 71 to 100 of 248, newest first, as owners wrote them.
I have been contacting garber auto mall jeep dealer since april 23, and I am always told no parts are available for my fuel pump relay safety recall.
Radio not working at all sometimes or delayed. Volume not working or delayed back up camera not working or delayed air suspension not working at all.
The federal safety agency recall number 19v‑813 recall date: november 14, 2019 repair parts are still not available after one year. Vehicle has experienced stall while driving and now does not start. Dealership offered to tow vehicle to dealership but no estimate on time for repair. Recall r09 was previously completed.
The latest incident happened sunday 11/29/20. Prior to this, the event has happened at least 4 other times. While driving at highway speed 55-70 and slowly coming down to a stop on a ramp or turning the vehicle while decreasing speed, the engine will stop running. No visual or auditory warnings happen, you're only aware when you feel the power steering has gone away, and the tachometer reads zero RPM. I have been able to safely pull off and stop in each event, the vehicle needs to be cycled off and then restarted. The safety concern is this event could happen into left turn across oncoming traffic with no ability to accelerate out of harms way.
Due to the safety recall v62 I've experienced multiple incidents of my 2012 grand cherokee stalling while driving. Within 6 months I've had the relay sensors replaced twice (no charge) and a new fuel pump, $1,200 out of pocket and my jeep still stalled. This is now the 4th time my jeep is sitting at the dealership with no fix and fca will not reimburse me for a rental. My case manager from fca said I am out of warranty, since when does a safety recall fall under a warranty? So either I drive an accident waiting to happen or continue to pay for a rental so that I can get back and forth to work. This is unacceptable that fca still does not have a fix for this and now instead of a car payment I'm paying twice as much for a rental.
I've had a recall on my truck for over a year on the fuel pump relay switch. I've been calling about my recall numerous of times & pinebelt jeep & chrysler in lakewood nj continues to tell me the parts are not available yet but are not attempting to try & do something else in the meantime!!! They continue to treat me as if I'm an idiot! I purchased the car from there over 4 yrs ago & they are not treating me as a valued customer!!!! I've asked numerous of times for a loaner because my truck is not starting now & I'm a nurse so I need to get to work!!! I have no other way of getting to work but with my truck! I've had to pay for lyft driver to take me at times which cost an arm & a leg all because I can't get no cooperation with pinebelt! I finally got an appt for november 27,2020 but now they're telling me that I have to pay fir a tow & pay for the diagnostic if my truck does not start!!! Like how the heck is that my fault???!!! My truck is not starting because of this recall!!!!! I've been sooooo frustrated with these people for over a year but they can not give me a simple solution or help me as a valued customer!!! I've never seen anything like this!! It's truly sad! I'm still paying for a truck that I can't use all the time because I never know when it's going to start or break down on me!!! I need a resolution asap!!! What else can I do??!!! Please someone help me!!
Vehicle struggles to start.
Vehicle stalls while in motion. All electrical continues to operate, engine shuts down with no warning. Likely related to the federal safety agency recall 19v‑813. Always occurs within ~10 minutes of start. This recall was published 12 months ago (on top of a previous recall for same issue). Manufacturer still does not have a fix "no parts available". This issue is going to kill someone, if it has not already.
The car will start then the power to the fuel pump cuts out. Then the car will not start for more than 5 minutes. It is recall 19v‑813 that was identified a year ago and it is the fix to a fix of the original problem.
Car died from lack of fuel has a recall for this #v-62 over one year old and no parts are available to fix issue
My wife was stranded when the engine stopped and will not restart. Mechanic made us aware he cannot fix as this is an issue under an open recall for the vehicle since november 2019. I called a jeep service center who said they cannot apply the recall work because jeep/fiat haven't made the parts available. Meantime we now have a jeep we still have to pay for even though it cannot be driven. This recall came out a year ago and I am told another year could pass before jeep makes parts available to service centers. What in the meantime are impacted jeep owners supposed to do, keep paying for vehicles that cannot be driven? Two years being without a vehicle is completely unacceptable. (recall related incident) ts we had shut off the engine to refuel and the engine would not restart, stranding us. Our mechanic ruled out bad gas and indicated the tipm has malfunctioned. Recall 19v‑813 addresses it (jeep's recall for it is v62) but appears another year will pass before the recall can be done. That's a year after the recall was announced. Again, unacceptable.
My 2012jeep grand cherokee will stall as I'm coming to a stop. It doesn't alert with any codes when this happens. It is now doing this on a daily basis. The body shop informed me that a part is still not available for this issue. It stalled trining onto a on-ramp, while I was in a roundabout, as I approached a stop sign. It is happening at deceleration. No code is sent any time it stalls. The music is till playing, all lights are still on. I know it has stalled because the power steering is out and engine is off. I put the car in neutral press the break and started button to make it go again. Totally not safe while in a roundabout let alone anytime.
Safety recall v62 the fuel pump relay can fail and the engine will stall while driving. The part to repair this problem has been unavailable since november 2019. This problem can cause a vehicle crash without prior warning. This is a problem which makes the vehicle unusable and there is no sense of urgency in getting a replacement part to fix it.
Nov 14,2019, recall v62 [19v‑813] was announced. It is 11 months later, with still no remedy from the manufacturer, which is ridiculous as it could "fuel pump relay failure can result in a stall condition if the vehicle is running or a no-start condition if not running. - a vehicle stall while driving can cause a vehicle crash without prior warning."... When will the manufacturer complete the recall before people get hurt or worse...?
This vehicle has a current safety recall for the fuel pump relay. I'm sending this compliant became I strongly believe based on interactions with our local dealership that fiat chrysler is purposely delaying repairs to save money. We have been waiting for a year for parts and the current status is unknown when or if it will be repaired and this vehicle is severely affected in starting by the faulty relay and tipm model that it's installed one. This problem was covered under a previous recall that failed to fix it. After this many years, the fact chrysler can't provide a hard date for the repairs leads me to believe they aren't gong to. The dealership blames covid supply chain issue on everything, but this was ongoing long before covid.
There is a current recall on my jeep, I was notified of october of 2019. It is now september of 2020, and there is no resolution for this recall. My truck has had trouble starting several occasions. Many of those times I was left stranded. It eventually will start again, so far, but one day it will not and it is due to this recall. The tipm needs replacing and it is a very expensive job. (recall related incident) ts
This recall has been going on a long time with no remedy for it....my family safety why is it not made available yet.... Since it can cause a major accident
Chrysler has failed to provide a safety recall remedy in a timely fashion and should be required to provide a remedy now! They recalled the fuel pump relay (19v‑813 or v62) on november 19, 2019 and have yet to offer a remedy. They installed an external rely on my vehicle several years ago during the first recall and this external relay has already failed once leaving me stranded in a busy intersection. This defective part presents a serious safety hazard and chrysler should be forced to provide an acceptable remedy in a timely fashion. Owners have now been waiting for over ten months from the original recall and have received no further communication from chrysler.
My jeep grand cherokee occasionally won't start. It has to stand for a few minutes and then starts. This happened once or twice a month. The dealer stated that there was a recall v62. (fuel pump relay). I have had the relay replaced 3 times, but not the original as seemingly it is not yet available. The car has never stalled or acted strangely once going. The agent has fitted another relay, but now says that they have to install a wcm, elv and keys. A diagnostic was done and showed up some errors after putting in the last relay. When will the correct relays be manufactured, as I do not want to go to great expense replacing other parts if it is still a relay issue?
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electric system) however, the part to do the recall repair was not yet available. The local dealer mckinney jeep located at 700 s. Central expy, mckinney, tx 75070 was notified of the issue, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact indicated the vehicle experienced the no start condition listed in the recall summary. The cause of the failure was not yet determined. Vin tool confirms parts not available. The failure mileage was 95,000.
2012 jeep grand cherokee. In regards to fuel pump relay safety recall the federal safety agency recall #19v‑813 & manufacturer recall #v62. The manufacturer exceeded a reasonable amount of time completing the recall repair. Jeep has experienced shut-off while driving on freeway but nobody injured. Brought vehicle to dealer and they replaced fuel relay again but was informed that there is still no part or fix from manufactuer.
I was passing a slow moving truck on a 2 lane highway when my jeep lost power for several seconds. I came very close to a head on collision. The jeep has had a no start problem since I purchased it 5 years ago. It has been in dealership service departments multiple times for the issue with no resolution when still under warranty. All online research points to a defective tipm and there are related recalls. The current open safety recall is number v62 with fca for the fuel pump relay which is part of the tipm. The loss of power is one issue that can be caused by the faulty tipm, as well as the no start problem my jeep has had the entire time I've owned it. I contacted fca recall assistance center and opened a case, informing them that I almost had a head on collision due to their defective product with an open recall. They told me there was nothing they could do but notify me when a fix was available. This recall was issue almost a year ago and involves life safety. I have no choice but to continue driving a vehicle that almost killed me 2 days ago because fca refuses to fix a defective part for several years.
Vehicle shuts off after starting, ticking from engine at random speeds, runs rough at random speeds during different times. I took it to my dealer because of this and they said that it sounds like the fuel pump relay is failing and can cause me to crash/stop in the middle of the road suddenly and that theres been a recall for this for almost a year but they cant help me or fix my car because theres no parts. I am now afraid to drive at all
2012 jeep grand cherokee. Consumer writes in regards to fuel pump relay safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted shaker's chrysler dodge jeep ram (1230 main st, watertown, ct 06795, (860) 417-1000) where they informed the contact that there were no parts available. The manufacturer was notified of the failure and informed the contact that there was not a time frame for the parts to be available. Vin tool confirm parts not available.*dt
V62 fuel pump relay recall was issued in november, 2019. Recall stated failure of v62 could cause the3 vehicle engine to stop working. It is now ten months later, and fca still does not have the remedy.
Jeep sent a recall notice without having a solution on hand. It has been 10 months since the recall. Fuel pump relay failure can cause major accidents. My vehicle has had check engine light spontaneously come on. I took it to jeep dealership for a fix and they refuse to do anything about it. I have a small child in the SUV most of the time and I am concerned for the safety of the child. Jeep is not willing to work with me on a solution to either fix the vehicle or supply a temporary replacement until my vehicle is fixed. Please help!
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 17v572000 (service brakes, service brakes, hydraulic) and 19v813000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact stated that while driving 60 MPH, she felt a vibration under the front driver's seat. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate while the RPM revved. The contact stated that the check engine warning light was illuminated. The vehicle was towed to her residence. The contact stated that the failures were experienced 3 times. The contact also stated that on several occasions the vehicle failed to start, with an abnormal fuel odor. The vehicle was taken to viva dodge chrysler jeep ram located at 8434 gateway blvd e, el paso, tx 79907, (915) 834-6300, where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (fuel system, gasoline) however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Prime chrysler dodge jeep ram (824 portland rd directions saco, me 04072-9672, (207) 282-4101) was contacted and confirmed that the remedy part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
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