Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v634000 (air bags, seat belts) and 14v634000 (electrical system); however, the parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 3/31/15*cn updated 06/24/2015
2014 Jeep Grand Cherokee electrical complaints
Page 14 of 17: complaints 371 to 400 of 486, newest first, as owners wrote them.
I received a recall notice # p60/the federal safety agency 14v‑634 regarding the alternator diode, which states that a failure could result in vehicle shutdown/and or underhood electrical fire, calls to car dealer & chrysler group recall assistance center today, both state, parts not yet available, no information as to when parts will be available, but keep driving & paying for the car this is not an acceptable response, chrysler needs to fix the problem or repurchase the vehicle.
Tl*the contact owns a 2014 jeep grand cherokee. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 14v643000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 800.
There are 3 recalls on our vehicle, the 1st one 5/14, we called our dealer to have fixed, they said they didn't have parts, still doesn't have them 9 months later, another one 8/14 for a sun visor lamp wiring, and another one for an occupant restraint control module.
Tl* the contact owns a 2014 jeep grand cherokee. While driving 50 MPH, the vehicle stalled without warning. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 1,000. Updated 3/12/15*cn updated 03/26/15
Tl* the contact owns a 2014 jeep grand cherokee laredo. The contact received notification of the federal safety agency campaign number: 14v634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
This has been an ongoing issue since I purchased this vehicle new. Jeep/chrysler has been unable to fix the problem along with many other major electrical system failures and glitches. The steering wheel controls will become in operable and the steering wheel heater will continue to heat up until it is so hot I am unable to hold the steering wheel. The only solution is to shut the vehicle down lock up and let it sit for a couple hours. Last evening when this issue occurred I decided to drive home, and grab my laser thermometer. Upon turning on the steering wheel heater it quickly heated up to 125 degrees. Then 142 degrees, then 150... The maximum temperature reading was 169 degrees at which point I shut the vehicle down. The american burn associations states that 3rd degree burns will occur to human skin with 5 seconds of exposure at 140 degrees, 2 seconds at 148 degrees and 1 second at 158 degrees. I have had the vehicle serviced multiple times for this issue with no repairs being conducted because they were unable to reproduce the issue nor find an error code. Jeeps typical "fix" for any electrical issue is to "flash" the uconnect system which to date has not resolved a single issue. I have requested on two different occasions that jeep replace the vehicle due to chronic major electrical system failures. Jeep consistently states that there is nothing wrong with my vehicle. To date they have replaced nearly every module and the entire uconnect system (which controls every aspect of the vehicle including every safety system) with no success. At this point, I have experienced so many different electrical issues with the airbags and other major safety systems that I have no idea if they will actually work as intended. I will add that I have not experienced a single mechanical issue with this vehicle.
The audio went out.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification of the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (electrical system). The contact stated that the parts were unavailable for the recall repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 02/24/15*lj updated 6/10/2015
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving at approximately 55 MPH, the instrument panel lights failed and the vehicle stalled. The vehicle was restarted after several attempts. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes and service brakes hydraulic), the federal safety agency campaign number: 14v643000 (air bags), and the federal safety agency campaign number: 14v391000 (electrical system) and stated that the parts were not available for several months. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v634000 (electrical system), and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification for the federal safety agency campaign numbers: 14v643000 (air bags, seat belts) and 14v391000 (electrical system). The contact stated that the parts were unavailable. The dealer stated that only a limited amount of parts were available and placed the contact on a waiting list. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v391000 (electrical system); however, the part was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Lights keep flashing intermittently and blind spot monitoring system works intermittently. These are safety hazards.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v634000 (electrical system) and stated that the parts needed were not available. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer was contacted and provided an unreasonable estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification for recall the federal safety agency campaign number: 14v634000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 1/28/15*cn updated 9/8/2017
Tl* the contact owns a 2014 jeep cherokee. The contact received a notification for recall the federal safety agency campaign id number: 14v643000 (air bags, seat belts), the federal safety agency campaign id number: 14634000 (electrical system), the federal safety agency campaign id number: 14v391000 (electrical system), and the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Mailed out 01/13/15*lj updated 02/02/15*lj updated 02/19/15
When shifting into drive or reverse or park it is difficult to know you are in the right gear. On multiple occasions I shift from drive into park and the car did not go into park. When I stepped out the car was rolling down hill and almost ran over my foot. This electronic gear shifter is terrible it is difficult to go into and out of gears safely. This is just a poor design and unsafe.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2014 jeep grand cherokee. Consumer writes in regards to recall concerning sun visor wiring. *tgw the consumer was unhappy with the amount of time, it will take to perform the recall.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system) however, the part needed to complete the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs to be performed. The manufacturer was made aware of the delay. The contact had not experienced failure.
Tl* the contact owns a 2014 grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and the federal safety agency campaign id number: 14v391000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system). The contact stated that the parts needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the delay. The contact had not experienced a failure.
I received a sun visor warning recall in the mail on my 2014 jeep grand cherokee in september (recall p36 / the federal safety agency 14v‑391). The recall advised that I should contact the dealer after september 15 2014. I called fullerton jeep in nj on friday october 3. I was told that they would order the part and call me within three weeks when it arrived. I called to follow-up 3 weeks later on friday oct 24. I was told the part was not in and they could not advise on when it would arrive. I was told they would call me when it arrived. It is now thurs nov 13 and I have not heard from the dealer. It is incredibly concerning to receive a notification in the mail in september and 9 weeks later be unable to have it repaired. This seems unacceptable.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification for the federal safety agency campaign numbers: 14v391000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed for both recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs to be performed. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 01/22/15. *jb status updated 03/25/15.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v391000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification for the federal safety agency campaign number: 14v391000 (electrical system) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I really need your help. In april of 2014 I bought a brand new jeep grand cherokee summit edition for $60,000. I was thrilled to have finally owned my dream car since 1997! I started having issues with the car in august... And when I say issues, I don't mean the radio blitzing out. The car turned off in the middle of a 4 way intersection and wouldn't restart for 3-4 attempts!!!! Terrified I took it to the dealership who said it registered some check engine light codes but they couldn't find why it did that. They turned the light off and had me pick the car up. After repeating the same thing, about 8-10 more times the car just shutting off and going back into the shop a second and third time they now said oh we figured out what the problem was and its fixed. I was thrilled for this to be over! A couple weeks later I was driving on the freeway going 65 MPH with no cars around me or insight. All of the sudden the car dashboard said brake!!! And the car applied the ABS brakes and abruptly slowed the car down to 40 MPH!!!! I was so scared at that point, to top it off the car again shut off and the check engine light back on. I took the car to the dealership for the 4th time where they now have put me in a rental for 40 days. This time I was told my car registered 57 codes but they were not able to fix or diagnose the problem. I expressed my concern when I was asked to pick the car up. I don't feel safe in that car and I have lost faith in that vehicle. I asked that they buy the car back since it legally falls under the lemon law and they refused. They left me no choice but to hire a lemon law attorney. I now have lost faith in jeep/chrysler for the way they are handling this. They would rather put myself and others in harms way than to do the right thing. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
At what point does someone step in and say enough is enough. In 1 1/2 years my vehicle has been in 12 times. Besides the 7 recalls, there has also been issues with the gas cover broke, leather seat issues, power steering, shocks, brake boot and rear camera. If that isn't bad enough, many times they issue a recall and don't even have the parts available. The lemon laws are so dealer and manufacture friendly that it is very difficult to qualify. Each time I go to the dealer it is 120 miles round trip. Someone needs to step in and reimburse the consumers for this expensive mistake that jeep made in manufacturing these vehicles which has been passed on to the consumer who thought we were getting a reliable product.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history