2014 jeep grand cherokee. Consumer writes in regards to parts not available to complete unintended side curtain air bag deployment and occupant restraint control module recall notices. *smd the consumer referenced recall numbers 14v643000, 15v041000 and 15v041000. Chrysler informed the consumer, there were no such recalls.
2014 Jeep Grand Cherokee seat belts complaints
Page 6 of 7: complaints 131 to 160 of 189, newest first, as owners wrote them.
Made an appointment for the recall since I got the recall notice. Appointment confirmation number #x03qbqoq38 with napleton chrysler in kissimmee, fl. They verified the part was in. Showed up for appointment and after two hours, I got an oil change, tire rotation some updates and no safety recall. Totally unacceptable that I had to take a day off work for a recall I have been waiting on since october and it did not happen. These recalls are just scams to get the owner to have other work done. I can't believe a national agency is involved with this type of scam. Re: p67/the federal safety agency 14v‑643. ...updated 08-06/15
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), 14v634000 (electrical system), and 14v643000 (air bags, seat belts). The parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Ma 09/03/15 updated 12/10/15
My 2014 jeep grand cherokee has been at beaver county dodge chrysler jeep since 5/5/2015. It was taken in for stalling issue, odometer adding excess miles, touch screen radio going black, seat belts that do not tighten and other various recalls. My jeep has not left their parking lot since 5/8/2015 I called today 5/22/2015 and it is still not finished they stated. I have paid an entire month on my lease and I have not driven my vehicle. The service department has not made one attempt to fix my jeep and I am not sure when I will ever get it back at this point. The dealership and fca have been giving me the run around since august 2014 about fixing these problems that they state simply cannot be fixed at this time? I have been having these problems for 9 months now and the dealership and fca keep telling me that they have no resolution to my problems.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received recall notifications for the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts). The contact stated that the parts needed were not available to perform the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the part needed was not available to schedule the recall repairs within a reasonable time frame. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/28/15
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification for the federal safety agency campaign number: 14v643000 (air bags, seat belts) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notice for the federal safety agency campaign number: 14v643000 (air bags, seat belts); however the part to do the repair was still not available. The contact stated that the dealer inspected the air bag and informed that the vehicle was safe to drive without the recall remedy. The contact felt the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notice for the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts). The contact stated that the parts were unavailable. The dealer was also uncertain when the parts would become available to service the vehicle under the recall. The manufacturer wa notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v643000 (air bags, seat belts) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belt); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of the time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
S10 appropriate handling- letter to the secretary from constituent re copy of a letter to fiat chrysler chief executive officer sergio marchionne regarding a jeep cherokee safety recall. *smd for months the parts were not available for recall #14v643000. In november 2014, the consumer was able to get one of the recalls rectified only because someone did not show up for the appointment. Also, the consumer experienced a catastrophic transmission failure. *jb updated 08/03/15.
The recall (p67/agency14v-643) passenger seat belt. Chrysler has advised for months that part is not available. However they continue to produce 2015 models with an apparent resolution to the problem. This is a dangerous situation....one is reluctant to have someone ride in passenger seat. Some threatened punitive action s/b taken the federal safety agency to expedite resolution, I.e. Supply me with comparable loaner vehicle at no charge until part is available. In any case, you are the experts here and hopefully can get some response from chrysler. Thanks for your time...
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v634000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/4/15*cn the consumer stated the recall repair was completed on may 8, 2015. Updated 06/09/15
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 14v643000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The dealer stated that the part was not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 14v643000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that the parts were not available. The vehicle was not repaired. The contact had not experienced the failure. ..updated 05/19/15*bf updated 11/10/2015
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notice for the federal safety agency campaign number: 14v643000 (seat belts) in december of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The manufacturer was not contacted. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number:14v643000 (air bags, seat belts) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the orc module needed to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,500.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, hydraulic), 14v391000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v391000 (electrical system), 14v634000 (electrical system), and 14v643000 (air bags, seat belts); however, the parts were not available for an extended period of time. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2014 jeep grand cherokee. The contact received two notifications for the federal safety agency campaign numbers: 14v643000 (air bags, seat belts) and 14v634000 (electrical system); however, the contact was not able to have the vehicle repaired because the parts needed were unavailable. The manufacturer was notified. The contact had not experienced a failure. Updated 03/30/15*lj updated 6/23/2015
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