2021 Jeep Grand Cherokee: engine stalls while driving

Filed Aug 22, 2026 · Fuel system · CO

On [XXX] while driving in northeastern colorado on hevily traveled [XXX] without warnin lamps, messages or other symptoms my vehicle stopped running. I was in a lane of traffic and since car had stalled out I had limited steering, braking etc. I did manage to get my vehicle out of the lane of traffic, however, still close to traffice traveling at high speeds past me.After about 30 very stressful minutes I managed to get law enforcement assistance. We were both still in a dangerous position where often wrecks happen by traffic veering and hitting vehicles on the side of the road. Vehicle was towed to Golden, CO for repair at Jeep and found to be failed fuel pump, which I understand Jeep is known for with recalls on other VIN numbers but my jeep was not included. Basic information that my 2021 Grand Cherokee had only 46, 933 miles on it. I believe this component never should have failed at this mileage. I believe that this year Jeep has had many fuel pump failures as jeep "just happened to have a fuel pump in stock". I also believe that this incident could have turned deadly had I not managed to get somewhat off the highway, especially for law enforcement and me. This year VIN should be included probably along with other in a Recall for the fuel pump. The dealer informed me this was not covered under warranty. Colorado has adopted California emissions however that starts with 2022 models and mine is 2021. Even after contesting this covering repairs was denied. With the hazardous position I was placed in, this definitely created a safety issue, especially if I had not managed to get out of the traffic lane. Having worked in the fire service for 19 years I had knowledge of the number of crashes occurring under these circumstances thus contributing to my stress level at the time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 4, 2026 · Fuel system, Transmission · CT

Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times. Issue is intermittent- never know when it will happen which makes it difficult to replicate at service center. Took car into 2 mechanics on separate occasions and finally to the Jeep dealership for service. Because issue couldn’t be duplicated- nothing was done. However, recently while driving, same extended crank pattern noise and unstable/rough propulsion occurred while driving on the highway. Same Electronic throttle control warning light came on along with the check engine light. Also cruise control and the auto On Off feature became disabled. I scheduled service with my mechanic as soon as possible and they found the stored code was related to Technical Service Bulletin 2014-004-25 REV.B. This bulletin lists the symptoms I described yet the dealership did not perform the fuel pressure Test and Replace Fuel Pressure Regulator. I called the dealership to schedule warranty service for this TBS and they gave me difficulty acknowledging the TSB was issued for my make/model/year and scheduling a service appt. I spent the last few hours reading all of the complaints on the federal safety agency for 2021 Jeep Grand Cherokee and it is alarming how many of the complaint are for this specific issue. It is dangerous for anyone on the road to be driving in a vehicle you can’t rely on to propel you forward when you press the gas or stall due to faulty fuel pressure regulator amid traffic. An investigation should be done. Furthermore, in reviewing other recalls, I found this is a recurrent issue for Jeep. It appears they’ve been various safety recalls issued for this in the past for vehicles made from 2011-2020. How they haven’t addressed it in new models is appalling. For owners of the vehicle, it’s difficult to have any leverage with dealership since it is not easy to replicate on demand.

Filed Jul 14, 2026 · Fuel system · NY

While driving, the vehicle experienced a sudden, unexpected engine stall and complete loss of propulsion due to a premature failure of the in-tank electric fuel pump. This failure occurred at only 37,000 miles, which is well below the expected lifespan of a major fuel system component. A sudden loss of engine power while operating at speed poses an immediate safety hazard, increasing the risk of a rear-end collision or leaving the vehicle stranded in active traffic. The fuel pump had to be replaced immediately to restore the vehicle to a safe operating condition. The original failed component was replaced by an independent repair facility, and all itemized repair orders and proof-of-payment receipts have been retained. I am logging this complaint to urge the federal safety agency to investigate a potential manufacturing defect in 2021 Jeep Grand Cherokee fuel delivery systems.

Filed Mar 17, 2026 · Fuel system · AL

Fuel pump loosing prime it cracks either in housing or hose internal to the tank and it causes it to loose prime. Long Crank Times/No Start And stall and rough idling at stoplights and upon acceleration. Issue was confirmed and reproduced by independent service center.

Filed Oct 27, 2025 · Fuel system · PA

Known common problem with 2021 Jeep Grand Cherokees, fuel pump issues. Vehicle fails to start when push button is pressed. After several attempts vehicle will start. These issue happens hundreds of times per year. Vehicle will stall while driving intermittently. Manufacture and the federal safety agency is well aware if this issue, as it has been documented hundreds and likley thousands of times by dealer ships across the US.

Filed Sep 1, 2025 · Fuel system · CO

Jeep's engine turned off while driving, was able to coast and use the brakes to come to a full stop. The engine turned off while driving in a tunnel in the mountains; it was very unsafe. There was no shoulder to pull off to, no extra space to walk around the car, with only 1 other lane available for all the backed-up traffic behind me; CDOT had to tow me out of the tunnel, where I then had to wait on the side of the highway for AAA. There were no warning signs, lights or messages prior to the failure. Had to be towed to the Jeep dealership, where the fuel pump was replaced. There have been recalls on this part for other Jeeps, but my VIN did not show that this was a recall for this specific yr /model.

Filed Aug 29, 2024 · Engine, Transmission · 8,100 miles · PA

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that on two occasions while driving approximately 55 MPH, the vehicle lost motive power and failed to accelerate as intended. The contact stated that the message to" Shift to Park and Restart" was displayed. The contact stated that the vehicle stalled but was able to restart. The vehicle was taken to a dealer during the first failure however, the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was 8,100.

Filed Jan 24, 2024 · Engine, Transmission · 36,899 miles · NY

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving approximately 50 MPH, the vehicle started losing motive power before stalling and shutting off. During the failure, the check engine warning light was illuminated. The messages "Service Shifter" and "Transmission Temperature High" were displayed. The vehicle was later towed to the local dealer and was reprogrammed; however, after retrieving the vehicle, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 36,899.

Filed Nov 9, 2023 · Fuel system · SC

Vehicle lost power and stalled on major highway during rush hour traffic. Would not restart. Due to the amount of traffic and sudden deceleration, vehicle was impaired on a major throughway. No warning lamps appeared and all sensors were within normal range prior to incident. Vehicle was towed to Jeep dealership and confirmed the problem was a defective fuel pump. Simply not acceptable for a relatively new, well-maintained vehicle with only 25,000 miles. Incident could have caused serious bodily harm given the abrupt loss of power and major highway on which the incident occurred.

Filed Oct 14, 2023 · Electrical, Engine · IN

I purchased vechicle 9/11/21. The electronic start stop option is not Fuctioning. I understand you could stall In traffic if you use the option. I prefer to use standard way for safety.

Filed Sep 5, 2023 · Transmission · 11,000 miles · TX

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that after accelerating from a stop light and driving approximately 45 MPH, the wheels locked up causing the vehicle to abruptly stop, and the vehicle stalled. After restarting the vehicle, the failure immediately reoccurred. The vehicle was later towed to the local dealer however, the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 11,000.

Filed Apr 13, 2023 · Fuel system · CT

I am writing to file a complaint regarding the long start or failure to start issue with my 2021 Jeep Grand Cherokee Laredo. This problem began occurring at around 17,000 miles of use and has happened sporadically but with increasing frequency ever since. When I push the Start button, the vehicle may crank continuously until it times out or sputters to life right at the end of the timeout. This problem can be demonstrated repeatedly by parking the vehicle out in the sun for a few hours and then attempting to start it. I am concerned about the safety risks that this issue presents. The failure to start or long start could put me and others in danger if the vehicle stalls while driving or if I am unable to start it in an emergency situation. I have taken my vehicle to a Jeep dealer, and they have confirmed that they have experienced the same problem. However, the vehicle does not generate any warning lights or codes when it happens. Based on my research, I have found that several other owners of 2021 Jeep Grand Cherokees have reported similar issues, some of which started at the same mileage as mine. I believe that the problem is caused by a faulty valve in the fuel pump assembly that fails to retain pressure after the car sits for a while. I strongly urge you to investigate this issue further and consider issuing a recall for affected vehicles. It is my belief that Jeep/Chrysler/Stellantis has a chronic problem on their hands that may warrant a recall and replacement of fuel pumps across a specific range of Grand Cherokees. Thank you for your attention to this matter.