Tl* the contact owns a 2002 jeep liberty. The contact referenced the federal safety agency campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure. Updated 5/27/14
2002 Jeep Liberty fuel system complaints
Page 6 of 7: complaints 131 to 160 of 173, newest first, as owners wrote them.
Tl* the contact owns a 2002 jeep liberty. The contact received notification of the federal safety agency campaign id number 13v252000 (fuel system, gasoline , structure) and the part needed was unavailable to perform the repair. The manufacturer was notified and they could not provide an expected date for the remedy part. The contact had not experienced a failure. Updated 5/27/14
Tl* the contact owns a 2002 jeep liberty. The contact received notification of the federal safety agency campaign id number 13v252000 (fuel system, gasoline , structure) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was notified of the problem. The contact had not experienced a failure.
I have once again called my jeep dealership and once again they tell me the parts are still not available to fix this problem.this recall was dated june 2013 - it is now march 2014 - it is going on one year - just how long does it take them to get this part available? If they can not get these parts available now why are they not being held responsible to get me a safer vehicle? They should either get the parts now or get me a safer vehicle now! What are they waiting for? More people to be injured?
Tl* the contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have a remedy available before march of 2014. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep liberty. The contact stated that she was very concerned for her safety since the parts were still not available for recall the federal safety agency campaign number: 13v252000(fuel system, gasoline , structure). The dealer and manufacturer were notified of the delay. There are no failures at this time. The current mileage was 113,000.
Tl* the contact owns a 2002 jeep liberty. The contact stated that the federal safety agency campaign id number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available. The manufacture was notified of the failure. The vehicle was not repaired. The contact had not experienced a failure.
I've been told by chrysler and the federal safety agency for over a year now that my fuel tank may leak, catch fire and possibly explode as a result of la low speed rear end collision. Recall notice 13v252000, n46/the federal safety agency 13v‑252 was issued, yet chrysler continues to stall in actually fixing the problem. In the meantime my family continues to be at risk everyday. Please enforce the recall by setting a meaningful deadline for them to fix the problem, not talk more or send me another useless notice, but actually fix the unsafe vehicle they sold me. Thank you
This is the third notice I have received regarding the important safety recall of my jeep liberty. It says chrysler intends to install an oem trailer hitch to better manage crash forces in low-speed impacts, but the parts required are still not available. I drive my jeep around in fear everyday of someone hitting me and exploding into flames with my children inside. I've read articles saying the jeep is a worse death trap than the pinto ever was! Please tell me when will this be rectified?
2002 jeep liberty. Consumer writes in regards to fuel tank recall notice. *smd the consumer submitted an illegible receipt.
Tl* the contact owns a 2002 jeep liberty. The contact stated that she received notification of the federal safety agency campaign numbers: 13v252000 (fuel system, gasoline , structure) and 12v527000 (air bags). The contact stated that both recall campaigns had surpassed a reasonable time for repair. The dealer stated that the parts were not available for them to complete the recall on the vehicle. The manufacture was not notified. The contact had not experienced a failure. Updated 3/14/14
Tl* the contact owns a 2002 jeep liberty. The contact received two recall notifications of the federal safety agency campaign numbers: 12v527000 (air bag) and 13v252000 (fuel system, gasoline , structure). The contact stated that the parts needed to complete each repair was unavailable. The dealer and the manufacturer were unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experience a failure.
Tl* the contact owns a 2002 jeep liberty. The contact stated there was a the federal safety agency recall campaign id number 13v252000 (fuel system, gasoline , structure) and the part was not available; therefore, they could not repair the vehicle. The manufacturer was not notified of the problem. There are no failures at this time.
Tl* the contact owns a 2002 jeep liberty. The contact stated that the federal safety agency campaign number: 13v252000 (fuel system, gasoline, structure) had surpassed a reasonable time for repair. The dealer stated that the part would not become available for at least another three months. The manufacturer had not been contacted. The contact had not experienced a failure.
Hello, I have a jeep liberty 2002 4x4. I have been noticing a strong gas smell recently. The dealer found it's schrader valve leaking. I asked them to show me the problem. So, when they tried to start the car - the fuel was pouring from the schrader valve. I was shocked when I saw it. It's very dangerous. I was driving this car almost every day to go to work and sometimes with my whole family during the weekend. I feel lucky it didn't burn. The dealer said the whole fuel rail assembly need to be replaced, and the schrader valve can't be repaired alone! I really want to complain about this. I love my jeep liberty. But the schrader valve issue is a very serious problem and it could cause the fire, harm the life! Also it does not make sense to me - why do you need to change the whole fuel rail assembly to fix a schrader valve? It looks is a design defect! Thanks,
Tl* the contact owns a 2002 jeep liberty. The contact received two notices for the federal safety agency campaign numbers: 13v252000 (fuel system, gasoline , structure) and 12v527000(air bags), and stated that both recalls had surpassed reasonable time for repair. The dealer stated that the parts were not available. The manufacturer had not been notified. The contact had not experienced the a failure.
Tl* the contact owns a 2002 jeep liberty. The contact was driving 45 MPH when the vehicle emitted an overpowering gasoline odor. The vehicle was taken to the dealer for inspection but a diagnosis was not determined. The contact also stated that the engine failed due to a blown piston. The contact independently diagnosed the vehicle and noticed that some fuses were blown. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 120,000.
2002 jeep liberty. Consumer writes in regards to several recall notices and unsatisfactory customer services at dealership. *smd the consumer stated he received a recall in the mail. However, the dealer claimed to have no knowledge of the recall. The consumer received another recall a month later, regarding the fuel tank, which stated the repairs were supposed to begin in july 2013.
Recently I had major repairs to my 2002 jeep liberty. The check engine light was on and it was diagnosed with code po442. Through the process of elimination it was found that the top side of the fuel tank had deteriorated to the point where holes had formed, causing an unsafe condition due to fuel and fuel fume release. The tank was replaced with a refurbished one since jeep no longer manufacturers the fuel tank. The repairs were made at a certified jeep dealership. The vehicle was in the shop from august 1 thru august 7. I contacted jeep to inform them of the unsafe condition with the vehicle and was given a case number. I requested assistance with the cost of the repairs. I sent jeep all requested information with the understanding a customer care agent would contact me with their finding. 3 weeks passed and I did not receive a call, I contacted jeep requesting resolve. A supervisor returned my call and informed me that the age of the vehicle was the reason no assistance would be offered. My complaint with jeep is they dismissed the request because of the age of the vehicle. I purchased the vehicle in 2008 with 29000 miles. Currently the vehicle has 69000 miles. I find it unacceptable that jeep places a time limitation on the safety of their vehicles that are maintained to the standard set forth in the owners manual. Jeep does not back their vehicles. I will never buy another jeep!
Have recall on orc filter circuit and the new recall about the gas tank and I can not get jeep to do anything about it. I called the first week in july, 2013 again aug, 2013 and keep getting run-a-round.
Item #1 occupant restraint control (orc). I am chagrined with the tardiness of jeep/chrysler motors corporation in their tardy compliance with this recall (12v‑527). Originally issued on january 3, 2013, my daughter (former owner of this vehicle) visited a jeep dealer in washington dc. They said "no parts are yet available...we will contact you when they are". At a later day (may 2013) my daughter visited the local jeep dealer (courtesy motor sales, inc., altoona pa) and inquired about the problem...again "we cannot get the parts, they are not available". I purchased the vehicle from my daughter and have visited courtesy motor sales twice since I purchased (latest august 27, 2013) with the same answer "we don't have the parts available and we will contact you when they arrive"! It is inconceivable that replacement parts are not being made available for this very dangerous problem! At the present time I am unable to drive the vehicle as the air bag light is now on constantly and the recall notes that ....."a damaged computer chip could cause the airbag light to illuminate, followed almost immediately by an inadvertent deployment of the front airbags (liberty and grand cherokee)......". The recall notice continues by stating that "inavertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash". How many more injuries and possibilities of crashing must it take to get action on this? In conclusion, I cannot understand why your recalls are not being "tended to" in an expedient manner. I am getting "lip service" and you are being ignored. If either of these recall problems do happen, both your organization (for not enforcing in a timely manner) and chrysler motor corporation (for delaying remedy) will be the responsible parties.
Tl* the contact owns a 2002 jeep liberty. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The recall was expected to begin july 2013. The contact felt that since the failure was reported in june 2013, there should have been parts available before september 2013. The contact had not experienced a failure. The current mileage was 49,300.
Tl* the contact owns a 2002 jeep liberty. The contact stated that she received notification of the federal safety agency campaign numbers: 12v527000 (air bags) and 13v252000 (fuel system, gasoline , structure). The contact attempted to contact the dealer to obtain the remedy but the parts were unavailable. The manufacturer was notified of the incident. The approximate failure mileage was 50,000.
Jeep cry is ignoring fuel tank problem recalled.
Learned thru internet search that there are 2 recalls on my 2002 jeep liberty: (1) unwarranted airbag deployment and (2) possible gas tank explosion if rear-ended. I called the jeep customer service line and talked to a matt, who confirmed both recall items. He said I would receive a letter from jeep telling me how to proceed, but that at this time the parts needed to fix both recall problems were back-ordered. So I am driving a car in which the air bags might explode at any time (my airbag light comes on and off at will) and if I am rear-ended there is a good likelihood that my gas tank will explode. What am I to do if one of these occurs while I'm waiting for the jeep notification and/or replacements part to be in stock? I am afraid to drive my car now, but have no other options available. What do I do?
2002 jeep liberty. Consumer writes in regards to vehicle air bags system and gas tank recall notices. *smd the consumer was informed the parts were not available for the recall, even though she has been calling since, she received the notice in january 24, 2013.
Tl* the contact owns a 2002 jeep liberty. The contact stated that the federal safety agency campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact experienced the failure when the air bag warning light remained illuminated. The contact was also concerned that the fuel tank failure could occur at any moment. The vehicle was not repaired. The approximated failure mileage was 180,000 and the current mileage was 181,000. ..updated 08-07-13
There are currently 3 recalls on my liberty. I have made multiple attempts to get service for these recalls from bcp jeep dealer in smyrna, delaware to no avail. I am told over and over that the parts are on back order and we'll contact you when they are available. I have a recall on my air bags-they may deploy driving down the road. My air bag light has been blinking for years, which is a symptom of this recall. I also have a part on my suspension that may break due to rust. That recall is 11 years old and still not fixed. Now I have a recall on the fuel tank, which may burst into a ball of flames in a fender bender. I am currently driving a death trap and cannot just go trade this vehicle in. I want jeep to take responsibility for these recalls and fix them. I am sick and tired of them giving me the run around. I cannot give you exact dates of when I contacted bcp. I have called them many times over the years. I also tried to contact the jeep dealer in dover, delaware and spoke to a very rude individual who was no help to me.
I own a 2002 jeep liberty and had never heard of a recall on the engine! I did get a notice for the air bag issues months ago and have contacted the local dealer who maintains that the parts aren't available. Didn't some other autos have the same problem? Have they been fixed? I don't want to have a wreck and the air bags not deploy and then I become a crispy critter. Nor do I want the air bags to deploy when I'm driving down the interstate doing between 60 - 70 miles per hour. Again, possible crash with burning to death. Someone somewhere needs to get chrysler to work. Do they need a financial handout? Guess I'm gonna have to trade this clunker in and get something other than a jeep. Too bad cause I love my jeep.
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