Tl*the contact owns a 2002 jeep liberty. The contact received a recall notice for the front lower ball joints (the federal safety agency campaign #06v288000). She attempted to make an appointment with the dealer however; they stated that the part was unavailable. They did not know when they would receive the part. As of august 6, 2007, the dealer has not repaired the vehicle and the wait time has been approximately seven months. There had been fo failure to date. The current mileage was 111,000.
2002 Jeep Liberty suspension complaints
Page 7 of 18: complaints 161 to 190 of 494, newest first, as owners wrote them.
Tl*the contact owns a 2002 jeep liberty. While driving 60 MPH the right side of the vehicle dropped and there was a blow out on the tire. The contact felt that the front lower ball joint caused the failure. There is a recall for the front lower ball joint (the federal safety agency campaign id #06v288000). The contact stated that the manufacturer wanted to charge to repair the tire and the wheel. He felt the front lower ball joint caused the damage. The current and failure mileages were 90,000.
Received safety recall c36 notice one year ago, but dealership still has not scheduled me for an appointment. I have made two appointments with them but the dealership has cancelled both, they claim that they do not have the parts from the manufacturer. Now I have received safety recall notice f23. I want these taken care of as soon as reasonably possible, but the dealership is unresponsive.
Tl. The contact owns a 2002 jeep liberty. The current mileage was 53,536 miles. The contact heard a grinding noise and observed an oil-based odor. The vehicle was included in recall campaign no's 03v460000 and 06v288000. During a scheduled appointment, the dealer stated that the ball joints were not available. The call was disconnected before getting VIN and other vehicle-basic information. The failure mileage was 50,000 miles. Bk
Tl*the contact owns a 2002 jeep liberty. He stated that he received a recall notice (the federal safety agency campaign # 03v460000) for the lower ball joints in december of 2006. He spoke to the dealer in february of 2007 and they stated it would take approximately two months before they would receive the part. As of august 3, 2007, the dealer has not repaired the vehicle. The current mileage was 63,000. There had been no failure to date. Updated 12-12-07. *kb updated
Tl*the contact owns a 2002 jeep liberty. While driving 55-60 MPH, the vehicle pulled to the right and the steering wheel vibrated. The contact also heard a humming noise coming from the front tires. The dealer has not inspected the vehicle. The contact felt that the humming noise was due to excessive wear caused by the lower ball joints. The contact received recall notice number 03v460000 (suspension:front:control arm:lower ball joint) on august 2, 2007. He feels that the tires should be replaced as part of the recall. As of august 3, 2007, the ball joints have not been replaced. The current mileage was 62,000 and failure mileage was 60,000. The consumer stated the lower ball joint has been repaired and the cupped tires were then rotated to the rear of the vehicle and the consumer stated there is still a loose feeling in the rear of the vehicle. Updated 08/22/07
Tl*the contact owns a 2002 jeep liberty. While decelerating from 33 MPH, the contact turned the steering wheel to the left and it locked up. The failure caused the contact to crash into another vehicle. The contact was injured as well as the driver and passenger in the other vehicle. The vehicle was destroyed. On november 4, 2003, the contact received recall notice number 03v460000 (suspension:front:control arm:lower ball joint). He strongly believes that the crash was due to the recall. A police report was filed. The current and failure mileages were 30,000.
Jeep liberty 2002 model subject to recall for lower ball joint failure, recall #f23. Lower ball joints replaced by dealer, found upper ball joints also worn out. This problem is similar to the cause of the lower ball joint failure - seal failure with attendant lubrication failure and corrosion.
Tl*the contact owns a 2002 jeep liberty. While driving 15 MPH, the driver side front tire blew out. The contact then heard a noise and the vehicle dropped down. The vehicle was towed to a chrysler dealer and diagnosed as needing the lower ball joints replaced. The contact stated that the lower ball joints were replaced in 2003. The vehicle has been repaired. The current and failure mileages were 82,000.
Tl*the contact owns a 2002 jeep liberty. The contact received a recall notice in september of 2006 in regards to the lower ball joints. Since that time, she has called multiple dealers in her area in an attempt to schedule a recall repair. As of july 5, 2007, none of the dealers have the part needed for the repair. The current and failure mileages were 50,000.
After having satisfied not one, but two recalls on the 2002 jeep liberty renegade for lower ball joint issues, the upper ball joint on the driver side failed as I pulled into my driveway at a 45 degree angle. The tire fell into the ball joint, stopping the jeep (moving at 5 MPH) in its tracks. I am very thankful this did not occur on the highway at 70 MPH not 10 minutes earlier. Slight noises were coming from under the vehicle and had just gotten a bit worse a day or two before the failure (although it was driving normally), so I was about to schedule an appointment for it. Fortunately, nobody was hurt, the car itself is fine too, well, other than the missing wheel... Parts will be replaced tomorrow at my expense - I am attempting to work with the service manager and likely chrysler directly to be reimbursed for the obvious flaw. A 4 1/2 year old vehicle with 65k miles driven normally should not simply fall apart like this - warning to all jeep liberty owners to have all upper and lower ball joints inspected regularly (at least annually) for this dangerous condition.
2002 jeep liberty safety recall f23- lower ball joints customer states that the they had to have the work done and want to be reimbursed for the service**cc the consumer provided a copy of the repair invoice. The dealer stated that upper ball joint was also bad.
Tl*the contact owns a 2002 jeep liberty. The contact stated that the check engine light illuminated. When the dealer took the vehicle for a test drive, traveling at 25 MPH, the left front tire came off the vehicle. The contact never received the ball joint recall notice. Chrysler stated that they did not get all the notices out on time, due to the large quantity, and are not responsible. The vehicle is currently at the shop and will require other parts to be replaced, which will cost over $1,000. The VIN was unavailable. The current and failure mileages were 100,003.
Recall 03v46000; parts are still not available to repair jeep liberty. It has been eight (8) months.
Customer is inquiring on the possibility of getting reimbursed for expense of replacing a recalled lower left ball joint on a 2002 jeep liberty**cc the consumer experienced a failure of the lower ball joints after having it replaced under recall.
Tl*the contact owns a 2002 jeep liberty. The contact stated that the vehicle's lower ball joints were repaired on january 27, 2006. She later discovered online that there was a safety recall on the lower ball joints and her VIN was included. She filed a reimbursement claim with daimler chrysler on december 15, 2006 and sent all of the requested forms and information. The contact has not been reimbursed. The current mileage is 139,000 and failure mileage was 99,479.
Tl*the contact owns a 2002 jeep liberty. In october 2006 the contact received recall 03v46000 regarding suspension:front:control arm:lower ball joint. He contacted the dealer and his name was added to the waiting list. In january 2007, the dealer stated that his name was still on the list. The manufacturer stated that they would speak with the dealer and call the contact back. As of april 26, 2007 the manufacturer has failed to call him back, and he felt the wait for the recall repair was too long. There have been no failures to date. The current mileage is 48,000, and the failure mileage is unknown.*ak the consumer stated contacted dealer on 3/13/07 and notified daimler chrysler and stated they would talk to the dealer and call the consumer back. Update 05/15/07
I bought a 2002 jeep liberty in mid-april of 2005. I told a number of people that the jeep frightened me when driving because it felt like the steering was loose and like the jeep was skating on the road. After driving the jeep over 2 1/2 weeks I had a tragic accident lost of steering control.
Tl*- the contact owns a 2002 jeep liberty. The contact received a recall notice for the lower ball joints in september 2006. The dealer informed the contact they were backlogged, and for her to call back. She called back in january 2007, and was able to have her name put on the waiting list. The dealer stated there were approximately 60 vehicles ahead of her. The vehicle had not been repaired as of 4/12/07. The contact felt that the waiting time for the repair was too long. The vehicle currently had 80,000 miles. There had been no failures to date.*ak updated 05/21/07
My complaint is not in regard to any type of incident, crash or injury. It is in regard to a safety recall I received by mail for jeep liberty on 12/06/06, over 4 months ago. It was safety recall f23 concerning lower ball joints from daimler chrysler, stating the front lower ball joints could corrode & separate due to water, causing the vehicle to lose control of steering, and could cause a crash without prior warning. Well anyway, they were to replace it, and I called the same day I got the notice and was put on a waiting list to get this fixed due to backorder of parts. I still have not heard anything ,and I believe this was my 4th time contacting someone about this issue. I have submitted 2 complaints already to the administrator of national highway traffic safety, and now this is what I was e-mailed back and told to do . My biggest concern was the safety of my children and my family. We drive this vehicle on a daily basis, and I not only think it was unfair to us to be endangering our lives, but also the lives of many other drivers if my vehicle was to lose control. I feel that I should be supplied with a rental car via their expense until they can fix this problem. I think 4 months has been very adequate time, and they should have had it resolved by now. Recently, we took a road trip and had to rent a car because we were too scared to drive this far through mountains, etc. Have to worry about a ball joint blowing out! This is ridiculous & needs to be given priority attention!! Aren't you guys supposed to want to keep our roads safe? Please get back to me as soon as possible. Thanks.
Daimler chrysler safety recall on 2002-2003 lower ball joint. The dealer has not yet call me or my wife in to have the vehicle checked out. It has been over 3 months!!
Tl*the contact owns a 2002 jeep liberty. The contact received recall notice for the lower ball joints. On march 7, 2007 the dealer was contacted to perform the recall repairs. The dealer stated that work could begin in approximately four to five weeks. On april 5, 2007 the dealer stated that the parts still had not arrived. The current and failure mileage were 68,985.
Customer states that he has been unable to get car fix due to parts not being available**cc lower ball joint recall.
Customer states that they have tried several times to get car into service for the recall and have been told they don't have the parts**cc
Tl*- the contact received recall 06v288000 on the 2002 jeep liberty with 70000 current mileage on november . 24, 2006, and the vehicle still has not been repaired. Chrysler had not been contacted. There had been no failures to date.*ak the consumer stated vehicle was repaired by dealer late march 2007. Update *4/23/07
2002 jeep liberty sport on 9/13/06 customer son was in a accident customer son stated that the wheel locked up and he couldn't steer. One month later, customer received a recall regarding the lower ball joints. **nar**cc the consumer believed the ball joints was the cause of the accident.
Tl* the contact owns a 2002 jeep liberty. The contact called regarding recall campaign # 06v288000 concerning the lower ball joint. The contact has been on a waiting list for repairs since november. An appointment was scheduled for march 19, 2007, but dealer stated the part was unavailable. There was no inormation as to when the part will become available for repair to begin. The current and failure mileage were 90000.*ak the dealer called the consumer back and said they found the part. Updated 04/09/07.
I have a 2002 jeep liberty limited ed. Which I had an accident in last year2006. This accident was due to a recall of the ball joint. I didn't recieve the recall letter until 2 weeks after my accident that made me tottaly unaware of any problems. I turned the accident over to my ins. Co. To fight while my car sat at the dealership where I bought the vehicle. Accident details: at aprox. 45 MPH the wheels locked up due to the ball joint rod rubbing a hole on the inside of the wheel housing bringing the car wheels to lock up. ( any faster the car probably would have flipped. It took 3.5 months of my ins. Co. Arguing with chrysler over the issue before they accepted responsiblity even though it was obvious fault. My concern now is I went to trade in the car this week and the damage over $2500 majorily reduced the value of my vehicle. (which I did express after the accident) I was offered only$5000 with normal trade in would go for $8000-$9000. ( the low trade in value I was told by the sales manager due to the accident) I feel chryslers delay of fault and non-compensation of vehicle value loss is very poor business, especially them being a large financially stable automotive manufacture dishonest with a middle class chrysler driver/worker. I would like for chrysler to fully handle a failure on there part to compensate for all financial details of my accident. I would like to express one more issue! I feel they did not take any hurry to inform drivers of the serious vehicle issue that could have very easily caused a fatality. Date is not exact I need to get it from ins co>
Tl* the contact owns a 2002 jeep liberty sport. The dealer received recall 03v460000 regarding lower ball joints. The dealer informed the contact that it would take three to four weeks to repair the lower ball joints. The dealer stated that the contact is number 171 on the list. The dealer was willing to inspect the vehicl. However, it will take 40 weeks to receive the parts to repair it. The current and failure mileage were 63,000.
Tl*- the contact has a 2002 jeep liberty. The contact received recall 06v288000 concerning lower ball joint. The contact called the dealership in his area , and they stated that it could take 4 months or more in order for them to perform the recall service. The contact stated that there was a waiting list of over 100 people. There have been no failures to date. The current mileage was 59700.*ak updated 03/19/07.
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