2015 Jeep Renegade Trailhawk has a failed PTU being repaired at a cost of $3500. There are only 41,000 miles. In 2022 while still under warranty I had it in for shifting hard problems. I was told it was the thermostat which they replaced. I didn't take it back to Jeep until May,2024 due to it was only shifting hard sometimes and I figured they would not do anything. I took the car in due to hard shift and tire pressure light being on a day after it came on. Jeep fixed, a day later it came back, Jeep fixed. When I got home, TP light on again. Now they tell me the shifting is a different problem because the computer says DTC code went off a month ago saying there was a problem (and claim I have to bring in within a week). No warning lights or messages other than the tire pressure light which is still being fixed. Also see SB#21-025-19
2015 Jeep Renegade: harsh or hard shifting
21 of the 512 complaints about the 2015 Jeep Renegade describe harsh or hard shifting.
- owner complaints
- 21
- of this car's complaints
- 4%
- typical mileage
- 25,900
- recalls
- 1
Harsh or hard shifting by model year
- 20211
- 20201
- 20191
- 20181
- 201712
- 20163
- 201521
What owners say
Car randomly stalls in park, when reversing, when in drive but brake is being applied, or when first accelerating after putting into drive. Several times now it has stalled when I'm at stop lights. One time it stalled after just tapping the brake while approaching a stop light. That was terrifying because the car was still in motion. Also, car randomly jerks hard when shifting gears. Recently, car doesn't want to shift while accelerating up hills, and RPM's can get up to 4.5 or 5. No engine light or other warnings lights ever come on. I have brought it to my mechanic two times now about the hard shifting and stalling.Have another appointment this week. They can't figure out what's causing it. Nor can they replicate the problem. This can happen a few times a day, then go weeks without an issue. I've seen the same problems from dozens of people on Jeep forums for 2015 -2017 models. No one had a solution, while seemingly getting brushed off by the dealerships about it.
Since I bought the jeep, it would sometimes shift really hard from 1st gear & that was at 47k miles. Now I am at 55k & it is doing it from 1st, 2nd, & sometimes 3rd. Of course, jeep has made it so that I cannot even check my transmission fluid, much less add any because they made it a closed unit. I'm shocked that with all of the complaints I have seen about the "jerky" "hard shifting" "slipping" that a recall has not been done on this, clearly, flawed transmission system.
Hard clunk shifting in first 3 gears. It should be a smooth transition but it thumps hard and lurches forward when going from 1st to 2nd especially. It's a scary issue that upon reading I see it is a problem with my make and model jeep.
Infamous 9-speed transmission has not worked correctly since the 1st day I bought it new! Took it in to jeep service 9 times for this issue! Jeep service manager says, "it's working as it should." oh, it is supposed to work screwed up?! Hard shifting, lurching, power loss, inconsistent shifting patterns, etc. Problems exist upon take-off, speeding up, slowing down & coming to a complete stop. It is not right!
The vehicle was purchased new from a jeep dealer. After a few months it drove just fine until we noticed an odd behavior that began to get frequent as more miles added on. We had the service department of the same dealer verify issues related to powertrain performance: rought & harsh shifting, shuttering when in 3-4 or 4-5 gear, slow or heavy sluggish acceleration from stop, high engine reving up to 3,4 thousand RPM with delayed shifting to next gear when traveling uphill or high altitude expressway, slamming into gears when up or down shifting, jerky & harsh thump when stopping from gears 1-2 & when accelerating from gears 1-2, 3-4-5, and rought idle when drive is engaged. All complaints have been reported to service department during the past 60 months with only 'computer updates' for transmission offered as a solution and no other alternative offered to permantly remedy the problem. I was told by the service department that these are 'normal charateristics' of my car. We stand firm that the car didn't present these issues when new or we would not have made the purchase. Recently, as of june our vehicle has been at the service department with a complaint of a rumble, whinning, and vibrations coming from the drive train when driving from 30-40 miles and restarts at aprox. 60 MPH.we have been told again that an update to the powertrain would be performed and some bearrings would be replaced. The service manager don't return my calls or answer the 3 messages left with his associates to my tag number and issues. The only responce we get is that they are waiting for parts. I asked if we would get a warranty extension? The responce was 'non that we know of' by the service representative. My factory warranty expires today and my car is in the shop unrepaired with no powertrain solution. Concerned that warranty expire and powertrain issues continue with no avail.
We purchased our vehicle at approx 23k miles it immediately started shifting hard. We were advised that these vehicles are know to do that so we didn't pursue the issue! However in july 2017 when on a trip to maryland while climbing mountains and coming down them the transmission would not shift out of 4th gear. On the down side of the mountain when it wouldn't shift we would have to pull to the emergency lane, put the vehicle in park, turn off for a few minutes and then try to merge into traffic again at 70+ MPH. Our transmission acted up more than 4 times doing this. I have asked for the dealership to look into it and they keep stating they can't find anything wrong with it. We live in indiana and the road conditions are not the same however the hard shifting occurs here. We are still under original manufacture warranty at this time. It seems to be a know issue with the 9 speed transmission for the 2015 jeep renegade but nothing has been done or able to be done to fix the issues!
My garage has a slight incline. When I put the car in reverse, it jerks back and forth until I apply the brakes. Also when it shifts into second gear, I feel a slight hesitation and a hear a clunking sound.
Hesitating, rough shifting and stalling. Will hesitate so bad when starting from a stopped position, and going into 2nd gear (9 gear trans) that I've been rear ended, in traffic, because my car has essentially stopped. Only 41,000 miles. Worst is when fully stopped and are only slightly accelerating to about 15 MPH. Such as in traffic, a parking lot, or turning. Has stalled in middle of a intersection while turning. Won't restart for approximately 20 mins has been to dealer 3 times. They've "fixed it" each time. Have finally approved a new trans
Hard shifts in the first few gears ( hard jurks) and also clunks.. When moving shifter into and out of park, nuterual, reverse and drive it clunks.. Hesitates to shift when stopped or slow moving. When on highway has alot of dragged has hard time keeping speed and when passing it take the vehicle few seconds to speed up, have to push peddle to the floor and after few seconds it finally speeds up. In cruise control its constantly having a hard time keeping its speed constantly jumping into higher gears to catch up to the set cruise setting. Every time I take it to the shop and ask whats going on they say its how the jeep renegade was made, its normal for it to do all this.
The transmission of my vehicle has been doing hard shifts and, at times, not shifting at all when the gas petal is pressed which has subsequently has almost caused major accidents. The RPM gauge rotates exceedingly high to the point of the feeling of stalling out before the vehicle actually shifts into gear, especially when in high traffic, stop and go roads such as cities where breaking and accelerating are frequent. When the vehicle does finally shift into gear, it feels as though the back of the vehicle has been hit because it lurches forward in such an extreme and forceful manner. This problem has been complained upon by many 2015 renegade owners and upon bringing the car in for maintenance, are told its 'just the way the car is built' or 'it's performing as it's supposed to'. I believe this is a serious safety issue that needs to be addressed and investigated for a solution before harm comes to the occupants or other nearby motorists.
Transmission hard shifting into 1st 2nd and 3rd that causes vechile to slow drastically then lunge into gears.
Service bulletins that may apply
- MIL/check engine lamp comes on after performing U90 recall PCM software update.
- Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
- Powertrain Control Module.
- Customer Satisfaction Notification W84 Powertrain Software Update
- Flash: Powertrain Control Module (PCM) Updates
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
Related recalls
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
- Risk
- If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
- Remedy
- Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S55.
Recall number 16V529000 · Recall details
Questions about the 2015 Jeep Renegade harsh shifting
Is harsh or hard shifting a common problem on the 2015 Jeep Renegade?
21 of 512 owner complaints about the 2015 Jeep Renegade (4%) mention harsh or hard shifting. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Jeep Renegade?
There is 1 recall and 58 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Jeep Renegade
Check engine light 65Stalling 55Jerking 44Overheating 33Won't shift 25Hesitation 23Loss of power 20Grinding brakes 15Won't start 15Fire or smoke 14Key fob 13Oil consumption 12Engine failure 10Slipping 10Door locks 9Transmission failure 9Warning lights 9Headlights 7Seat belt 7Backup camera 6Battery drain 6
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