2015 Jeep Renegade: complete transmission failure

Filed Jun 4, 2025 · Engine, Transmission · CA

Complaint Summary: I brought my 2015 Jeep Renegade Trailhawk (VIN: [XXX] ) to AutoNation CDJR Roseville on May 17, 2025, for the U90 emissions recall. The catalytic converter was replaced, and the PCM software was updated. However, the U0402 diagnostic trouble code (implausible data received from TCM) remains stored. This code has been persistent and prevents the vehicle from passing California emissions, which is required for my registration as the car was transferred from out-of-state. The service advisor initially stated that the TCM was updated, but later corrected himself and admitted the TCM already had the latest version and was not reprogrammed. I have not been given written confirmation that the TCM software or wiring was verified or addressed. I am concerned the dealership is refusing to properly resolve this under recall and is instead recommending a full transmission replacement without supporting mechanical codes or verifying the emissions system software/communication is compliant. I’m requesting FCA’s assistance, and the BAR in California to enforce the complete and proper execution of the U90 recall and resolution of the U0402 code under recall scope. Please help ensure the vehicle is brought into emissions compliance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 14, 2024 · Transmission · 94,900 miles · TX

The contact owns a 2015 Jeep Renegade. The contact stated while driving from a stop sign, the transmission shifted abnormally hard. The vehicle was taken to an independent mechanic and diagnosed with a wiring harness failure and transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,900.

Filed Aug 7, 2022 · Brakes, Electrical · TX

I bought a 2015 Jeep Renegade in October of 2021 (last year) and have experienced the vehicle stalling TWICE in the middle of traffic. I was informed of the recall by Carmax after the deal was drawn up and the vehicle delivered to me on October 4, 2021. I took the vehicle to Class Jeep in Arlington, Texas, (see attached documents) who refused to replace the engine of the vehicle – the reason for the Recall. I have done all that I can do and exhausted every means necessary to have the recall completed and the vehicle replaced or repaired to bring up to operating standard. I currently owe $21,000.00 on a vehicle that is non-operable. Carvana delivered the car with a rotted battery (paperwork attached); and, a faulty brake job (where new brakes had been put on top of bad rotors) which they felt $200.00 should cover the cost for a $1100 brake repair/replacement. Carvana also refused to replace the transmission on the vehicle which they identified as the source of the ‘stalling-out’ in the midst of traffic when the vehicle would not shift gears to accelerate. The justification was because ‘a module is on top of the transmission instead of inside of it’ and it’s not an engine problem; therefore, refused to repair or replace. Essentially, I have been told that the vehicle which is a safety hazard and threat to life is no longer their concern. Please advise – both the dealership and the manufacturer have taken the position that the operating problems of this vehicle is that ‘of the other’s…’ and no one wanting to just take ownership that the vehicle is faulty and fix it, repair it, or take it out of circulation on the market for sell to unsuspecting consumers. Requested Resolution: I am requesting REPAIR or REPLACEMENT of this vehicle; or, buyback with no negative adverse action on my credit worthiness. My choice is not simply, “you can return it” as I was told – which will result in a ‘REPOSSESSION’ appearing on my credit report.

Filed Jan 11, 2021 · Transmission · 60,000 miles · CA

Transmission began to slip and failed under normal driving conditions both on highway and streets within first year of car purchase from dealership. The dealership replaced the transmission and within five years, the transmission is slipping again while driving under normal conditions both on highway and streets.

Filed Dec 8, 2017 · Transmission · 44,000 miles · AR

The vehicle has started shifting really hard and hesitates at times when need to take off quickly for example turning left with oncoming traffic and it hesitates before shifting which is dangerous. I have had it to the dealer twice within 2 weeks. The first time they said it was update related and they updated and reset everything. It is just as bad or worse now and after the second time they stated they can feel the issue when they are driving it but because the computer shows nothing wrong there is nothing they can do. So I will be driving the jeep until it causes an accident. The dealer says it needs a new transmission but have to have more warnings/alerts or an incident before chrysler will approve it. They also stated this is normal activity for this type of vehicle and that it "works" better after it warms up a little. I have had the jeep for almost two years and the last couple of weeks is the only time I have had this issue.

Filed Sep 10, 2017 · Transmission · 40,000 miles · NC

Vehicle purchased new may '15. Began jerking/lagging in three lowest gears. Is automatic 9 speed. Taken to dealership multiple times for "updates," but problem persisted. At approximately 40k miles the transmission was replaced. At approximately 50k miles transmission again began jerking/lagging in the three lowest gears. Currently at dealership for the 7th time for same issue that they're unable to correct. It's dangerous when you're pulling out of an intersection and the transmission lags. Sometimes it does this worse when it's cold, and other times it's worse when the engine has warmed up. Also my mpg have dropped significantly since the transmission issues began.

Filed Aug 13, 2015 · Brakes · 2,700 miles · PA

This is the second complaint about the 2015 jeep renegade, after the transmission was replaced with 2000 miles on it, now the brake linings need replaced with 2,700 miles on it. Please will someone do an investigation on this vehicle.

Filed Jul 30, 2015 · Transmission · 2,000 miles · PA

Just purchased a new 2015 jeep renegade one month ago, and my daughter was driving it to work one morning and the vehicle lost total power in the middle of the road and would not move, had to get it towed to the dealer where it was purchased and they called me and told me the transmission needs replaced. The vehicle has 2000 miles on it. Updated 09/15/15*lj

Filed Jul 13, 2015 · Acceleration, Steering · 420 miles · CO

I purchased the car brand new and had it for 6 days. We drove from denver to breckinridge. We were coming down the mountain when the car shut off going 70 miles an hour. At one point the hydraulics went out and the brakes did not work. We pulled the car over to the side of the road. It took about 10 minutes to start up the car again. We proceeded on, thinking it was something with the altitude and was a fluke. No, it happened to us again. The same thing. The car shut off again going 70 and the brakes didn't work. It was terrifying. The car was towed back to the dealership. It needs a new transmission and associated parts, on a new car with 400 miles. If this was in the winter and the roads were icy, my family and I would have been dead.