Infoentainent center screem going blank all the time they tell me that I need a "factory" radio replacement there been so many complaints about this problem and other with stellantis products. They know about it but refuse to fix it . There needs to a recall on all stellantis products. Like 2020 Renegade delamination of the screens been told by many mechanics this is a common problem. Blank screens are also common problem. But they refuse to fix it with recall. Many of us don't have 1700 to 2300 dollars in to fix this which will happen again. Unless we go other route. But if they know about this so called common problem why don't they fix it or pay for us to fix the problem our with a new gel free infoentainent center screen. You can look up all the pics people post to see the problem. So I do need of any of mine .
Jeep Renegade screen failure problems
45 of the 2,215 owner complaints about the Jeep Renegade describe screen or infotainment failure, most of them for the 2018 model year.
- owner complaints
- 45
- worst model year
- 2018
- typical mileage
- 35,000
By model year
Often reported together
Backup camera 25Stalling 2Oil consumption 2Jerking 2Fire or smoke 2Slipping 1Overheating 1Loss of power 1
What owners say
The infotainment system in my 2021 Jeep Renegade has failed and was diagnosed by an authorized Jeep dealership as an infotainment (info center) failure. The display frequently blacks out, shows lines, and becomes distorted, preventing access to essential vehicle controls including navigation, climate control, and radio functions. More critically, the backup camera randomly activates while the vehicle is in drive, causing the screen to unexpectedly switch from the normal driving display to the rear‑view camera. This occurs while driving forward and creates driver distraction and confusion. To correct the issue, I must pull over, turn the vehicle off completely, and restart it. Additionally, when the backup camera does appear, the distance guidance is unreliable and does not consistently display accurate spacing, increasing the risk of collision. This defect interferes with driver visibility, situational awareness, and safe operation of the vehicle. The malfunction occurs unpredictably and represents a serious safety concern. The manufacturer has been unable to repair the issue due to unavailable parts, and multiple vehicles are reportedly affected.
UConnect screen is out. Started glitching but now it is completely black yet the touch part of it is responsive?? Now if only i could remember EXACTLY where everything is located and in what order.. haha. Not. Also I have no backup camera view, not being able to see what temp my ac/heat is at or which mode it is on. What time is it even? How do i turn on the passenger heated seat for my daughter in the mornings and evenings when the temperature outside is below zero? How do i know where my next turn is when i am driving to a destination with my children and this is the first time i have ever seen, much less been on this road? It sucks!! And my android auto is no longer an option... music?? The safety i could put myself and others in by having to look at and use my phone to change songs, artists, podcasts, make a call or change a gps route... not cool! Also the "fog light" running light on my passenger side does not work at times despite having changed the bulb, wiring, even though the fog light works just fine? And i have often felt like my transmission was slipping when accelerating from stop signs or at other times and that is insane considering the vehicle had less that 50k miles at the time. I want to love my Jeep like i once did yet all this has me questioning whether i would even ever purchase another Jeep. I also feel like my front end is loose and there is a wobbling and have had the mechanic check several times. It doesn't sound safe or feel safe. Yet what is truly most important is that i want and need my current Jeep to last me but all these issues kinda scare me to be honest. I want my screen back!!! I want my light to work at all times! I need my transmission to be wonderful!! I don't even have 95k on my Jeep yet!!! I am praying that submitting this report will help out in some ways.
After purchasing my vehicle, the radio screen started glitching & blinking. Now, the screen is total black, but the radio still plays. This should be a safety recall because the backup camera do not show, the temperatures or anything. Will you please respond because I need this fixed A.S.A.P.
Head unit for the radio has gone blank. Soft and battery reset did not restore function. Unable to use back up camera.
The uconnect screen has gone completely black. The uconnect screen in this vehicle controls every feature on the vehicle. It controls my speedometer. This feature is now stuck in Canadian reading so I can't tell how fast I am driving. This controls my millage. Again it is in Canadian milage, I don't know how many miles I have on my vehicle. This feature controls my back up camera. This controls every feature in my vehicle. I have no control over anything now.
The UConnect / touch screen display is constantly glitching- I can’t see anything other than striped lines and colors and/or a pitch black screen. I cannot use the rearview camera because of this, which creates a safety concern when backing up/reversing due to limited visibility without the rear view camera function. This problem has occurred with many other owners of the same vehicle (see posts online). The vehicle hasn’t been inspected but others had theirs inspected and claimed they were quoted $1,500+ for the screen repair, and even after repair, the screen malfunctioned again in a few weeks. The first sign of the issue was when I saw a thin, vertical green line through my touch screen, but it didn’t affect the visibility or usability of the screen so I thought nothing of it.
Backup Camera/Radio/UConnect screen is glitching to where I can no longer see the backup camera when in reverse, and can no longer see what is playing on the radio. This started happening less than 3 months ago, when the heat started ramping up. Backup camera is a safety mechanism, and while using the rear view mirrors is fine, the backup camera should work without fail.
Stereo Head Unit screen went black. It started "glitchy" with streaks but eventually went black. No use of the rear back up camera or any functions on the head unit... climate control, radio, setting, etc. I have seen online that this is common and I do not think it is right for a consumer to spend well over a 1000 to replace it. This is not a "wear" part. Disapointed in the quality of components in my Renegade.
The information screen, which displays the backup camera and everything else that the car does, from radio to climate control, glitches and then goes black. From what I’ve seen on the internet, this is a widespread problem and, since it deals with the backup camera, is directly safety related.
Related recalls
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.
- Risk
- Deactivated passive safety features can increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the ORC module software, free of charge. The recall began May 2, 2019. Owners may contact Chrysler's customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V42.
Recall number 19V287000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- If the malfunction indicator lamps illuminate at incorrect times, the driver may be unaware when a true malfunction occurs, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the Instrument Panel Control software, free of charge. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T50.
Recall number 17V485000 · Recall details
Electrical system: cybersecurity
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
- Risk
- Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Remedy
- Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R45.
Recall number 15V508000 · Recall details
Questions about the Jeep Renegade screen failure
Which Jeep Renegade years have screen or infotainment failure problems?
The model years with the most reports are 2018 (21 complaints), 2019 (7 complaints) and 2020 (7 complaints).
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