My Screen went out on my Jeep renegade a few years after I bought it new. I brought it up to Mopar and they did nothing. I do not have a backup camera due to this. Not having a backup camera maker driving more difficult. I have read 1,000's of people with same issue.
Jeep Renegade backup camera problems
98 of the 2,215 owner complaints about the Jeep Renegade describe backup camera failure, most of them for the 2018 model year.
- owner complaints
- 98
- worst model year
- 2018
- typical repair cost reported
- $1,600
- typical mileage
- 19,000
Is there a fix? There are 4 recalls for this area of the car. See below
By model year
Often reported together
Screen failure 25Stalling 4Wipers 2Warning lights 2Slipping 1Overheating 1Loss of power 1
What owners say
Screen issues with the uconnect infotainment system. Issues with accessing climate control features and using the backup camera due to screen flashing and or going blank.
When I put the car in reverse sometimes it takes it about a minute for my backup camera to appear on the radio screen. I am not able to take my vehicle in for inspection since I have no babysitter or another vehicle while it is getting looked at. Also my tire pressure system light came on saying the tire pressure system needs serviced and it won't show my tire pressures just dashes.
Due to the rear camera not working due to a software issue for over a year now I can't adjust my wipers during the rain. I can't turn on or off the lights or anything else that is controlled by the screen, it doesn't work due to software issue. Since I can't use my camera I can't see things behind me. Sometimes when backing the parking brake will engage on its own with warning light parking brake sensor. Since I can't see the screen I can't adjust the heat or A/C, which makes driving in the winter difficult. I can't turn on the defroster since I can't see the screen, It's just black. I have done a live chat several times and they tell me they aren't issuing a recall. The screen has been black for over a year now. They have fixed other models but not the Renegade or Compass.
Backup camera screen went out 2 months after purchasing. I googled and multiple forums including Reddit had 2018 renegade owners reporting the same thing Definitely a safety issue when half the screen is out. Unable to use backup camera as purposed for safe driving It also makes it diffCult and thus unsafe to make selections on the touch screen for radio Bluetooth and other important settings Screens and cameras are supposed to make it safer for drivers. In this case, it is a hazard! It only gets worse the while screen goes out the longer the jeep is in use
The infotainment/radio system in this 2021 Jeep Renegade has been malfunctioning for nearly two years. The dealership repeatedly states that no replacement parts are available and no repair can currently be performed. The system intermittently fails, freezes, reboots, or goes blank. When this occurs, the rear backup camera becomes unavailable or nonfunctional, creating a significant safety concern while reversing. The failure also makes it impossible to use the vehicle’s navigation system and disrupts the vehicle’s communication features, including hands-free cellular/Bluetooth functions. This ongoing unresolved recall affects safe operation of the vehicle, driver visibility while backing up, and the usability and value of the vehicle. Despite repeated attempts to obtain repair service, the manufacturer/dealership has not provided a remedy due to lack of available parts for over two years.
The infotainment system in my 2021 Jeep Renegade has failed and was diagnosed by an authorized Jeep dealership as an infotainment (info center) failure. The display frequently blacks out, shows lines, and becomes distorted, preventing access to essential vehicle controls including navigation, climate control, and radio functions. More critically, the backup camera randomly activates while the vehicle is in drive, causing the screen to unexpectedly switch from the normal driving display to the rear‑view camera. This occurs while driving forward and creates driver distraction and confusion. To correct the issue, I must pull over, turn the vehicle off completely, and restart it. Additionally, when the backup camera does appear, the distance guidance is unreliable and does not consistently display accurate spacing, increasing the risk of collision. This defect interferes with driver visibility, situational awareness, and safe operation of the vehicle. The malfunction occurs unpredictably and represents a serious safety concern. The manufacturer has been unable to repair the issue due to unavailable parts, and multiple vehicles are reportedly affected.
Infotainment system is highly defective even after replacement. The screen goes black, shows white lines and you're left unable to use your backup camera! After doing research this problem stems all the way back to 2016 renegades with the same system.
Dashboard screen is out. I am unable to use the back up camera feature nor any Dashboard feature.
Radio screen completely back. Including no rear backup camera.
Related recalls
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.
- Risk
- Deactivated passive safety features can increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the ORC module software, free of charge. The recall began May 2, 2019. Owners may contact Chrysler's customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V42.
Recall number 19V287000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- If the malfunction indicator lamps illuminate at incorrect times, the driver may be unaware when a true malfunction occurs, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the Instrument Panel Control software, free of charge. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T50.
Recall number 17V485000 · Recall details
Electrical system: cybersecurity
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
- Risk
- Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Remedy
- Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R45.
Recall number 15V508000 · Recall details
Questions about the Jeep Renegade backup camera
Which Jeep Renegade years have backup camera failure problems?
The model years with the most reports are 2018 (40 complaints), 2019 (20 complaints) and 2021 (14 complaints).
How much does it cost to fix backup camera failure on the Jeep Renegade?
Owners who mentioned a price put the repair at about $1,600 (median of 9 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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