The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.
2011 Jeep Wrangler: airbags did not deploy in a crash
6 of the 486 complaints about the 2011 Jeep Wrangler describe airbags did not deploy in a crash.
- owner complaints
- 6
- of this car's complaints
- 1%
- typical mileage
- 83,454
- recalls
- 6
Airbags did not deploy in a crash by model year
What owners say
The contact owned a 2011 Jeep Wrangler. The contacts son stated while driving 25 mph the contact was making a right turn when the contact was unable to return the steering wheel back into neutral position. The vehicle had crashed into a guardrail where it came to a complete stop and the airbags did not deploy. The occupants both sustained back and neck pain but did not seek medical treatment. The contact stated no warning lights was illuminated. A police report was taken and the vehicle was towed to insurance lot where it was determined that the vehicle was totaled. The manufacturer was not informed of failure. The failure mileage was approximately 205,000.
I received 2 emails from the federal safety agency in may 2016 regarding the failed air bags due to failed clockspring assembly. Two (2) weeks later my indicator light came on because the airbags failed. The jeep dealership said if I got into a crash, the airbags would not deploy. However, I was forced to pay for this manufacturer's defect. This was clearly a manufacturer's defect and a safety issue. I shouldn't have had to pay for this. The information your agency provided is as follows: the federal safety agency campaign id number :16v288 manufacturer :chrysler (fca us llc) make / model years :jeep / 2011-2016 subject :clockspring assembly may become contaminated.
Tl* the contact owns a 2011 jeep wrangler. The contact stated that the air bag warning light illuminated sporadically and chimed. The chime indicated that the air bag needed to be deployed; however, the air bag never deployed. The contact took the vehicle to the dealer where it was diagnosed that the air bags clock spring failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The manufacturer stated that the failure was related to the federal safety agency campaign number: 13v176000 (air bags). The manufacturer stated that because the recall indicated a right-hand drive and the contact had a left-hand drive, the repair was not covered under the recall. The approximate failure mileage was 83,454.
Tl* the contact owns a 2011 jeep wrangler. While driving approximately 35 MPH, the contact lost control of the steering wheel on an elevated road. The vehicle went airborne and crashed into a field where the vehicle rolled over. The air bags did not deploy. The driver was transported by ambulance to the hospital. The driver of the vehicle sustained a fracture to her spinal cord and several bruises. The vehicle was destroyed. The approximate failure mileage was 14,600.
I had a vehicle accident and the air bags did not deploy. My insurance agent and auto body technician both agreed that the air bags should have deployed.
Service bulletins that may apply
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Risk
- In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V01.
Recall number 19V018000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U03.
Recall number 18V021000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
- Risk
- These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Recall number 16V352000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
- Risk
- Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S40.
Recall number 16V288000 · Recall details
Air bags
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
- Risk
- In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
- Remedy
- Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. This recall supercedes the federal safety agency recall 11V‑528. Chrysler's recall campaign number is M31.
Recall number 13V176000 · Recall details
Air bags: frontal
- What is wrong
- Chrysler is recalling certain model year 2008-2012 right hand drive (rhd) jeep wrangler vehicles manufactured from february 1, 2007, through october 10, 2011. Some vehicles may be equipped with driver's airbag clockspring assemblies that could experience a compromised airbag circuit resulting in an airbag lamp illumination, which indicates that the airbag may not deploy.
- Risk
- A broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver frontal airbag and will not be able to properly protect the driver in the event of a crash, increasing the risk of injuries.
- Remedy
- Chrysler will notify owners and remedy the vehicles as necessary free of charge. Chrysler will mail to owners an interim notification during march 2012. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 11V528000 · Recall details
Questions about the 2011 Jeep Wrangler no deployment
Is airbags did not deploy in a crash a common problem on the 2011 Jeep Wrangler?
6 of 486 owner complaints about the 2011 Jeep Wrangler (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2011 Jeep Wrangler?
There are 6 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Jeep Wrangler
Airbag light 91Fire or smoke 21Adaptive cruise 14ABS 13Check engine light 13Engine failure 12Stalling 12Fuel pump 10Wipers 8Water leak 6Door locks 5Knocking 5Headlights 5Overheating 5Warning lights 5Won't start 5
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