The horn, cruise control and radio controls on the steering wheel don't work. The dealership has advised that this repair will cost $1,400 plus if it is not covered by a recall. The diagnostic does not show any codes, but the general consensus is that the symptoms are caused by a failed clock spring. I bought the jeep in this condition.
2011 Jeep Wrangler: adaptive cruise control problems
14 of the 486 complaints about the 2011 Jeep Wrangler describe adaptive cruise control problems.
- owner complaints
- 14
- of this car's complaints
- 3%
- typical mileage
- 64,320
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.
While travelling country road (divided highway) cruising at approximately 65 mph (cruise control engaged) the message indicator went "ding" and the check engine light began flashing. I turned on flashers, slowed down and found a commercial driveway into which I could exit and stop off roadway. After turning off ignition I immediately raised the hood and found active fire (flames) to the rear of the intake manifold and forward of the firewall where the wiring harness is located. I instructed my passenger to immediately exit the vehicle. I had bottles of drinking water with us (hot day in Texas) so I took three or four bottles of water and extinguished the flames from both sides of the upper engine. The flames were immediately extinguished indicating no presence of petroleum products fueling the flames. After ensuring that fire was fully extinguished I called a local towing service to come pick us up and drop the Jeep at a local NAPA repair shop. Shop located and ordered a new wiring harness as opposed to trying to repair existing harness. May file a claim with Auto Insurance after repairs are made.
UNKNOWN but suspected deterioration of steering column clock spring. Radio controls and horn stopped working, then the cruise control stopped working.
First my horn stopped working then the buttons on the steering wheel quit working then the radio started getting all static but at first when radio started being static the cd player still worked and then the cd player would play intermittenly and not a sound in radio mode now now cd , no radio, no steering wheel button and no horn. The cruise control light comes on if the button is pressed but that is it. It is important to have a working horn safety!!! I was told it is the clockspring going out and causing all these issues and causeing the amplifier to fail and the stereo malfunction and needing to be replaced. Costing a couple thousand dollars.
Air bag clock spring does not work. It is a safety hazard....airbags, horn and cruise control, will not work without this part. In texas, it will not pass inspection. This is a safety issue and needs to be advised to becoming a recall for jeep wranglers that were build in the same plant as mine jeep.
Recently had airbag replaced per recall. About 2 weeks before, airbag light on console now comes on intermittently, usually at lower speeds. Will go off for brief period, then alarms and illuminates again. This began with around 149,500 miles. I am original purchaser. Airbag light was doing this at time of airbag replacement. I confirmed authorized repair dept. Was aware of this, and they confirmed. Informed me to schedule followup appointment for repair. Vehicle has been involved in no accidents. Upon personal review, it is my understanding this may be a clock spring issue, as buttons on steering wheel are non-operational, except cruise control and horn.
The airbag light comes on and dings intermittently and appears to be not functional. The cruise control does not work intermittently.
I could not shut the power to the cruise control off until I shut the jeep ignition off. ... While driving approximately 60 MPH, the vehicle independently accelerated to 90 MPH ... Gas pedal was "floored" on its own, and the etc warning light was activated.
Continuing failure of electric clock spring/ cruise / horn systems. It has been to dealer 4 times and "fixed" and then re-fails within a short amount of miles. 6314, 9057, 10730, 18456 and is currently failing again(22000). Back to dealer as soon as I can schedule. I will first notice that the cruise control will not turn on and some times the horn will not work. However sometimes if I can honk the horn and then the cruise control will start working again; maybe for a few 100's of a few 1,000 miles. I am worry about the possible failure of the air bag if this keeps up. Please advice. My dealer keeps trying, but jeep need to resolve! Thanks. I will upload copies of my prior 4 service documents.
I currently own a 2011 jeep wrangler that is experiencing some electrical issues. Currently the airbag light is on and there is a chime indicating such. This chime occurs approximately every 1 to 2 minutes. At about the same time the airbag light problem occurred, the other controls on the steering wheel such as the horn, cruise control and radio controls stopped functioning. I contacted jeep (chrysler) about the issue and was told they would contact me within 24-48 hours concerning this issue. Approximately 10 days went by and I had not heard back from jeep. I contacted jeep and was told that they will not fix this issue. I explained to them the safety concerns with not having a working horn and a questionable airbag. This did not seem to be an issue that they were to concerned about. I've been in law enforcement for several years now, and I cannot stress enough about the importance of having a functioning airbag. This is coming from some of the accidents that I have either witnessed or worked as an investigating officer. I have found through research that several earlier model (2007-2008) jeep wranglers have been recalled for similar issues. This is a recurring problem and I am sure you have received complaints on this issue in the past. This is my second jeep and the company replaced the part that was causing the issue before. It was a 2007. This part is referred to as a clock spring and cost over $500.00 to replace. I would like for this issue to be addressed before someone is gravely affected.
Tl* the contact owns a 2011 jeep wrangler. While driving at an unknown speed, the air bag warning light illuminated. In addition, the horn and the cruise control became inoperable. The vehicle was taken to a dealer where it was diagnosed that the air bag clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 13v176000 (air bags). The failure mileage was 45,000.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2011 Jeep Wrangler adaptive cruise
Is adaptive cruise control problems a common problem on the 2011 Jeep Wrangler?
14 of 486 owner complaints about the 2011 Jeep Wrangler (3%) mention adaptive cruise control problems. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2011 Jeep Wrangler?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Jeep Wrangler
Airbag light 91Fire or smoke 21ABS 13Check engine light 13Engine failure 12Stalling 12Fuel pump 10Wipers 8No deployment 6Water leak 6Door locks 5Knocking 5Headlights 5Overheating 5Warning lights 5Won't start 5
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