The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2018 Jeep Wrangler transmission complaints
Page 3 of 7: complaints 41 to 70 of 178, newest first, as owners wrote them.
I was stopped at a traffic light, when the light turned green, I started to move forward and in approximately 6-7 feet the vehicle come to a complete stop. The engine was still running, the engine light came on and the letter on the shifter started to blink. The rear tires/drive train locked up. This through me forward and I was wearing my safety belt. The vehicle was towed to a jeep dealer ship; the car had to be dragged onto the flat bed. The tow truck driver needed to use a soup product to slide the car on the street and on to the bed. I will not hear back from the dealer ship till next week on exactly what happened. I was coming out of the mall parking lot to get onto the Garden State Parkway. If I had been on the Parkway doing 65 mph, I firmly believe I would have been severely injured. I have been told by the dealer ship they have seen this throughout the brands. The dealer ship sells and services Chrysler, Dodge and Jeep. This is not the dealer I purchase the wrangler from. I purchased this vehicle as a certified used. I find this incident very disturbing and I am seriously concerned about someone getting severely hurt or worse a fatality. I would like to further discuss this with someone, this needs to be addressed.
The contact owns a 2018 Jeep Wrangler. The contact stated that while he was sitting at a stop light, the service shifter warning light illuminated. The contact stated that the service shifter was inoperable, and the vehicle would not move. The contact stated he turned the vehicle off and back on but the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed as a failed service shifter and the service shifter needed to be replaced. The vehicle was repaired. The contact stated that in addition, the vehicle had a corrosion failure. The contact stated that the engine fan continuously came on, and it prompted the contact to check the antifreeze level. The contact stated when he removed the antifreeze container's top he noticed a rust bubble on the opening of the container. The contact stated he inspected the vehicle and noticed corrosion on all the door hinges, the bottom of the door frames and the tailgate. The vehicle was taken to the dealer and the contact was advised that the repair would not be covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, he noticed a burning odor. Additionally, the contact stated that he heard an abnormal grinding sound and noticed that there were unknown black fragments propelling from underneath the rear of the vehicle. The contact then noticed steam rising from underneath the hood. The contact pulled to the side of the road. The contact stated that upon attempting to lift the hood, he noticed that the hood was significantly hot. The contact allowed the vehicle to cool down. An exclamation warning light was illuminated. The vehicle was then towed to the residence. The contact stated that he attempted to test-drive the vehicle; however, the vehicle failed to go into gear with the clutch being inoperable. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The local dealer and a second dealer Keene Chrysler Dodge Jeep Ram (410 Winchester St Behind, Keene, NH 03431) were contacted and informed the contact that the failure could be related to the recall; however, the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 52,000. Parts distribution disconnect.
Jeep dash warning lights will randomly all come on at once. This includes service shifter, service airbags, service braking system, ABS warning, cruise control disabled and many others. When it does this, which is daily, the power steering goes out completely at highway speeds and sometimes curves. This has caused me to nearly hit other drivers head on with my family in the vehicle with me. It has left me stranded many times by not recognizing the key fobs and locking the transmission in park at stop lights. I just bought the vehicle, with 64000 miles on it, in October as my primary transportation and I am afraid to drive it. This has caused me severe hardship and endangered mine and my family's life on several occasions. This problem is extremely common with my model year, as seen on several online forums and Jeep has refused to acknowledge the problem or recall the vehicles. It was purchased from a Jeep dealer, Tim Short of Middlesboro Ky. I can understand wear and tear on vehicles, but this has been an issue with 2018 Jeep Rubicons for years. If this problem goes uncorrected, many people WILL die as a result of this issue. Autos are the only thing I know of that, if defective, cannot be returned for a full refund. Something should be done, since I have an 800 dollar monthly payment and nothing to show for it. Thank you for any help you may provide.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 55 MPH, he noticed an abnormal melted metal odor. The contact veered to the side of the road. The contact stated that he inspected the hood and underneath the vehicle, but no issues were found. The contact stated that the odor persisted as he was driving back to his residence. The contact also stated that while changing gears, the clutch went down to the floorboard and failed to rise. Additionally, the gear shifter was loose, and the transmission seemed to be on neutral (N). The contact stated that another driver then alerted him that there was fire in the front of the vehicle. The contact immediately pulled to the side of the road. The contact then saw fire coming from the cowl. The contact and his partner immediately exited the vehicle. The contact then remove his belongings from the rear seats. The contact stated that he opened the hood and noticed that there was fire in the engine compartment. The contact stated that the fire extended from underneath the engine compartment to underneath the front driver's and passenger's seats. The contact was able to extinguish the fire with two cases of water bottles. The fire department later arrived at the scene and filed a report. The contact was unsure whether a police report was filed. The contact stated that he sustained minor burns on the left wrist and on the right hand. The contact did not seek medical assistance. The vehicle was towed to the contact's residence. The insurance company then towed the vehicle to a tow lot to be investigated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number:Â 23V116000 (Â Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
The first recall was issued almost 3 years ago and the "repair" was to add to a software update to solve with a mechanical issue. A warning light would be set to go on if the temperature of the clutch/transmission got above a certain temperature. This doesn't resolve the actual problem of a poorly designed clutch assembly. The second recall is for the same issue and has had a status of "remedy not available" for too long. The clutch assembly can overheat but the clutch also regularly slips creating acceleration issues. There have been countless occurrences of pulling into traffic and the clutch slipping and almost being hit by other vehicles. In addition, the potential for the transmission bell house to fracture and the vehicle to catch on fire is a major concern. There are many posts in online Jeep JL forums. There is a "jeep clutch recall" facebook group with man examples of these issues and the lack of concern from the manufacturer to offer a solution. Stellantis seems to know there is an issue but has been in no rush to rectify the situation. There has been very little communication about this issue and local Jeep dealerships never have any more information that consumers do. We need to have new clutch assemblies installed or be given a simple and quick way to be reimbursed for having an aftermarket clutch assembly installed.
The clutch plate has failed on my 2018 Jeep Wrangler. I brought it into the dealer to take a look at it when I was experiencing the clutch slipping while shifting into first gear and also the "Service Auto Start Stop" indicator illuminating. Once the indicator illuminated, it also prevented by cruise control from working. After the dealer conducted troubleshooting of the issue, they told me that it was due to a safety recall on the clutch plate but that parts were unavailable. This appointment took place on August 4th, 2023. I was told that this issue could lead to a fire, so I have not been driving the vehicle since then. As of October 31st 2023, they still do not have the necessary parts to fix the issue. In the meantime, I've had to arrange for alternate transportation which cost me ~$3,700.
The contact owned a 2018 Jeep Wrangler. The contact stated that while driving at 60 MPH, the vehicle had lost power and had shifting issues with the manual transmission. The contact noticed smoke from under the hood and tried to pull to the side of the road. While pulling to the side of the road, under the hood had caught on fire. The contact was able to pull to the side of the road safely. The automatic shift warning light was illuminated. The vehicle was towed to a scrapyard. The origin of the fire was unknown. The fire was located under the hood. The fire department had extinguished the fire. A fire department report was not filed. A police department report was not filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the transmission slipped out of 2nd gear, with an abnormal grinding sound. The contact stated that the vehicle failed to properly accelerate. The vehicle was not repaired. The failure mileage was 68,000. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- There was a recall issued in Feb'23 related to the clutch on manual transmissions, however a remedy has yet to be announced as of 9/28/2023 - Started experiencing issues with clutch in May'23. Clutch would slip while switching gears, gears would grind while shifting, engine would rev while maintaining gear, as the clutch/gears would slip in & out. No warning lamps or messages alerted related to this issue. - Took vehicle to dealer for inspection in May'23, dealer confirmed the clutch disc and release bearings were worn and the pressure plate and flywheel had hotspots and potential cracks, which is what was called out in the recall - dealer replaced flywheel clutch assembly, pressure plate and release bearing in Jun'23 - submitted expenses per recall guidance for reimbursement, but told by company that reimbursements will not be processed until remedy has been determined. 7 months and no remedy announced, and to hold reimbursements on fixes directly related to the recall are unacceptable.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65–70 MPH, shifting from fifth to sixth gear, an abnormal burning odor was detected. The Auto START warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the clutch plate was burned. The vehicle was not repaired. The contact called the manufacturer and was referred to the dealer for assistance. The contact stated that the failure was related to the federal safety agency Campaign Number: 23V116000 (Power Train). The failure mileage was approximately 49,000.
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, there was an abnormal banging sound coming from underneath the floorboard. The contact stated that the vehicle stalled, and smoke was coming from underneath the vehicle. The contact stated he was not aware of any warning lights being illuminated. The vehicle was towed to a dealer. The dealer diagnosed and determined that the transmission case was cracked open and severely damaged, and the transmission needed to be replaced. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not yet available.
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact stated while driving at undisclosed speeds, the transmission was slipping. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and determined that parts were not yet available. The contact stated that the vehicle hesitated while shifting gear. The vehicle was not taken to be diagnosed or repaired. The failure mileage was unknown. VIN tool confirms parts not available.
clutch smoking and burning smells also audible chatter going into gears and slipping in some gears open safety recall for clutch and no one wants to help me???? since jeep hasnt put out a fix???? the fix is to replace the clutch and pressure plate asy with an aftermarket asy. but i can get anyone to step up and make it happen
The contact owns a 2018 Jeep Wrangler. The contact stated that while her husband was driving at an undisclosed speed, he became aware of an abnormal burning odor inside the vehicle. The contact stated that her husband stated that the gear shifter was inoperable. The contact stated that the vehicle was taken to the dealer where it was diagnosed with clutch failure and that the clutch needed to be replaced. The contact stated that that she received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) and was informed by the dealer that parts were not yet available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My recently purchased Jeep Wrangler (certified pre-owned) [XXX] was included in the federal safety agency recall #23V‑116 which can result in a fire arising from a fractured clutch plate. Due to this significant safety risk, FCA has prohibited all dealers from selling manual transmission Wranglers models from 2018 to 2023. Therefore, it then comes as a total surprise that the dealer which sold the vehicle as Certified Pre-Owned declined to take the SUV back despite being still within warranty, driven for less than 3.000 miles and still with an opened unfixed safety recall. Attempting to remediate the situation I offered them the option of having the vehicle repaired - at their cost - with quality aftermarket parts, such as the CenterForce clutch assembly kit for Jeeps, but was also denied. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle decelerated unintendedly. There was no warning light illuminated. The contact attempted to shift gear however, the vehicle failed to respond. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer scheduled an appointment however when the contact took the vehicle to the dealer for the recall competition it was confirmed that the parts were still not available. The dealer rescheduled the recall appointment in hopes the parts would be available by that date. The manufacturer was made aware of the failure. The failure mileage was 40,000. Parts distribution disconnect.
On occasion while driving several dashboard error lights will go on. These include ABS, Traction Control, electronic stability control, air bag and brake light. When these lights come on the power steering is typically lost and making it extremely difficult to steer the Jeep. It takes everything my wife to turn the steering wheel and get off the road. The brakes also tend to be applied which further makes it difficult to turn as the vehicle is slowed down. This issue not only endangers the driver and passengers in my vehicle but also those around me due to the inability to properly control my vehicle. I have had the vehicle at the dealers service center and they are not sure what the issue is. They have been able to reproduce but are still trying to discover root cause. This seems to be a widespread problem as both my 2018 Jeep Wrangler and 2020 Jeep Gladiator have the identical issues. Seems like a long shot that both of my vehicles would have the same issue at the same time if it wasn't a common issue. When Googling the problem, I find a lot of articles and video's but no solid cause.
Clutch is making unexpected burning smell (after normal driving). Clutch pops out of gear while at highway speeds, and when in 4-wheel drive. Sometimes grinds during shift for no apparent reason. FCA says there is a recall effecting my vehicle, but part is still not available. FCA sends me to dealership for assessment. Dealership says there is nothing they can do as part is not available and they are..."at the mercy of Jeep." I'm afraid to drive the vehicle. It is my only vehicle.
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Was stopped at stop light jeep still running and all sudden neutral flashing and wouldn’t shift back up into park at all. Had to disconnect battery wait 30 seconds and hook back up for it to shift into park… started it up and everything is now good. For now
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was then taken to a second mechanic where it was diagnosed that the failure was related to the federal safety agency Campaign Number:Â 23V116000Â (Power Train). The vehicle was taken back to the dealer, who informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided temporary vehicle rental assistance. The contact stated that the failure persisted while driving the vehicle. The failure mileage was approximately 46,000. VIN tool confirm parts not available.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 35 MPH, the check engine warning light illuminated. The contact was able to drive to the residence, where she parked and turned off the vehicle. The contact stated upon restarting the vehicle, the vehicle operated as needed. The dealer was notified of the failure and advised the contact to take the vehicle to their location for a diagnostic test. The contact stated that upon starting the vehicle and attempting to shift into drive(D), the gear shifter seized. The vehicle responded as needed after several attempts. The vehicle was taken to the dealer; however, the failure could not be duplicated. The dealer received remote assistance from Jeep engineers. Additionally, the contact stated while driving at an undisclosed speed, the messages "4WD Disabled", "Parking System Disabled", "Park" and other unknown messages were displayed. The traction control warning light, the check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, who cleared the codes, but could not duplicate the failure. The contact stated while driving 30-35 MPH, the windshield wipers engaged independently, the fuel gauge fluctuated up and down. Additionally, several unknown warning lights were illuminated. The vehicle lost power steering functionality. The brake pedal was depressed, but the vehicle hesitated to respond. The contact was able to pull into a parking lot. The vehicle was towed to the residence of the contact's daughter. The contact stated upon restarting the vehicle, the TPMS and other unknown warning lights were illuminated. The vehicle was then towed to the dealer to be diagnosed. The vehicle was not yet diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000. The contact stated the vehicle couldn't be diagnosed and out of pocket for rental and repairs for the vehicle.
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at 45 MPH, she smelled a burning odor inside the cabin of the vehicle and the vehicle experienced abnormal clutch engagement while shifting gear. The vehicle was taken to the dealer, who related the failure to the federal safety agency Campaign Number: 23V116000 (Power Train). The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was opened. The contact stated that the reimbursement claim was denied. The contact was informed that because the permanent remedy was not yet to be developed, the vehicle was possibly repaired with a defective part. The failure mileage was 33,000.
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