The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 35 MPH up a highway ramp, the vehicle started to lose motive power. The contact stated that he was manually shifting the vehicle from second gear to third gear. The contact was able to shift the vehicle into fourth gear. The contact stated that he had heard an abnormal grinding sound after releasing the clutch pedal. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer who was unable to schedule a diagnostic test. The contact retrieved the vehicle from the dealer and stated that the failure had become a recurring failure. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that the clutch pressure plate needed to be replaced. The mechanic advised the contact that there was a recall for the year, make and model for the pressure plate. The vehicle was repaired. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact attempted to seek reimbursement but was advised by the manufacturer that reimbursement was pending a remedy being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. VIN tool confirms parts not available. The contact took the vehicle to a local repair shop and it had to be repaired or incur charges. The repair shop will not repair the vehicle with a better quality transmission due to manual transmissions are no longer in demand.
2018 Jeep Wrangler transmission complaints
Page 4 of 7: complaints 71 to 100 of 178, newest first, as owners wrote them.
My JEEP STOPPED IN THE MIDDLE OF THE ROAD, would not charge AND WOULD NOT CHANGE GEAR from park. I have less than 52,000 miles
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact was advised not to drive the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Wrangler. The contact stated that when the gear shifter was shifted, the clutch failed to perform as intended. The contact stated that the gear shifter was stuck. The contact received notification of the federal safety agency Campaign Numbers: 21V028000 (Power Train). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was approximately 81,000. Parts distribution disconnect.
The clutch on my jeep is acting up and there is a recall for it. But Jeep states they have no fix and are not able to tell me when they will come up with one. I feel they should just let aftermarket companies replace their defective clutches since they aren't really worried about the few folks with clutch issues. So currently I am driving a ticking timebomb. Once my transmission gets hot from the clutch it will cause a fire which Jeep is all aware of. This is a major safety issue. Imagine a car catching fire while driving on the highway. That would cause a massive pile up for sure.
Service Axle Locker System Keeps coming on and going off. Sometimes 4 times a min. Sometimes hours. Does not store or show any codes in the system when checked.
My wife was driving her Jeep to work this morning and a warning message came on the info screen stating the vehicle was shutting down soon and to safely pull over. She only had a two minute warning which was not enough time to pull over to a safe place without risking injury from being hit from another vehicle. The Jeep ended up and powered down within the two minutes of receiving the warning which caused loss of engine power, no power steering and no power brakes. This seems to be a pretty dangerous combination. It literally left her in the roadway. We had the batteries checked and they are ok. The vehicle did start back but the warning light came on again so it is parked until we can get it towed to the dealership. Researching it online it seems to be a common issue with the 2018 JLU. She currently has 117,000 miles on the Jeep.
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the parts to do the recall repair were not yet available. The contact stated that while his daughter was driving at an undisclosed speed, she shifted into 3rd gear and the vehicle failed to respond. The contact also stated that the vehicle failed to accelerate while in 6th gear. The contact then stated that he heard a loud screaming sound coming from under the hood of the vehicle. The vehicle was taken to the dealer where the vehicle remained. The vehicle was not diagnosed or repaired. Additionally, the contact stated that the automatic start warning light intermittently illuminated; however, when the failure occurred, the automatic start failed to operate and disengaged, preventing the rear-view camera from operating as designed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I'll be driving the jeep it's a 2018 rubicon jl and all of a sudden all the dash lights come on and if I stop the vehicle the D on the shifter will keep flashing and the jeep.wont move have taken into same dealership 7 times and it's continues to do the same thing they've changed abs module cleaned off grounds checked all plugs and connections and they keep saying it's fine. It's currently at the dealership for the same issue. It's been over a year of going to the dealership. Also one time.they told me it's ready came to pick it.up and it wouldn't go into drive.
I was constantly smelling a burning odor and my clutch started slipping. Took vehicle to dealer and they said clutch and flywheel needed to be replaced but there were none available, and they had to be manufactured and could take 2 to 3 months. Unsatisfactory! I left the dealership which is nextdoor to my place of employment and completely lost the clutch on a busy road and had to be towed. I spent hours and days trying to find a clutch and finally located one and purchased it along with the flywheel. The repair seemed to be successful but now I am having that same burning smell. I received the recall notice 19A/the federal safety agency, however late, from FCA. It had the following statement: "WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit [XXX] to submit your reimbursement request online. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall performed." I submitted my repair and proof of payment documents and they immediately closed my case because a remedy is not available. This makes no sense and contradicts the statement. Obviously I need to replace the clutch and flywheel. Now the replacement is putting off the same burning odor and I have to wait for a remedy knowing there is potential for a fire. I believe this has been an ongoing issue and should have been remedied long ago. Especially considering my vehicle is a 2018. There have been no warning indicators or lights. I drive my young grandsons around in this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2018 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
At highway speeds when driving over surface imperfections, the jeep randomly and suddenly starts to wobble uncontrollably, with a significant wobble in the steering wheel. This wobbling goes away when the vehicle slows down, but pops up again in a random manner when driving over any surface imperfection / bump / road seam at highway speeds
Displays, "Service Shifter". Often followed by many, mostly random warnings, gauges fluctuate wildly, and disabled stop/start, traction and stability control; and sometimes loses power steering, and stalls and won't restart. The stereo volume, wipers, and cabin fan speed also can fluctuate wildly; worst case. This issue first appeared after going through a puddle, and seems to be exacerbated by high EMF areas; this is only corollary. This vehicle has never been used roughly or off road. The obvious dangers are, spontaneous maniacal warnings are a significant distraction to driving; if stop/start is not disabled vehicle will not start after stop at intersection, causing disruption to traffic; if power steering randomly stops working, which occurs while stopped or driving, the vehicle is nearly impossible to drive, and can only practically be driven by a strongman athlete. The coup de grâce where everything goes berserk, is usually when parked and attempting to reset the condition. The problem has not been reproduced by a dealer or service center; I have spent days inspecting grounds, harnesses, and inspecting, cleaning and replacing connectors. There's also a long list of mostly random codes for nearly everything, including the persistent lost communication with TCM. Up to October 2022 and 66,000 miles the only warnings or codes were for, wheel sensor (rep under warrantee), and "Small Leak In Vapor Recovery System" (leaky gas cap). A month+ after the warrantee expired, at about 66,000 mi, the vehicle began to generate random warnings and codes, and became unbearable (and dangerous) to drive. My observations and inspections and limited testing (haven't probed system circuits directly) lead to an assertion that the problem is system wide; many wildly various, mostly non repeatable, codes are recorded, systems that shut down are wildly various and not always repeatable; like there's nothing specifically or consistently wrong-but everything is failing. 5V reg in TCM?
On multiple occasions I have been driving to work (45 min drive) when all of my dash lights and emergency lights go on. I am then notified on the dash of start /stop system failure(which is off), The emergency hand brake light is on, electric stability control failure, service antilock break system, auto park disabled and my radio volume going to max. This is then followed by my power steering or something locks up not allowing me to steer my car that is in motion! Once I stop I turn the car off and it won’t start again. I have waited 20 min and restart the car which then the shifter won’t let me put into drive! This has happened mulitple times and I have taken to my trusted mechanic to repair but was informed it is a recall on my vehicle…. When I look up my vin no recall reported so he gave me a form of the recall. Please help me, I’m honestly scared to drive my car because I don’t want this to happen while I’m on a highway or cause me to be in an accident. I shouldn’t be scared to drive my car.
The first instance happened on or about February 27, 2021 at mileage 48,865 I was traveling on an interstate and I completely lost all power to my transmission and my jeep started to smoke heavily as I pulled off to the side of the road. The jeep company refused to pay for the repair even though there was a recall on the clutch. After I posted on social media about the issue, Jeep reached out to me in a DM and resolved the issue. The same issue happened on or about in November/December 2022. Given my past history the the jeep I recognized the same symptoms of the clutch failing and stopped driving the jeep. I contacted several local dealers to see if they would repair it and again told me that there is nothing wrong with the clutch, and it was not covered under any recall since it was fix for the first clutch failure. I reached out to jeep through social media and was told that there was nothing they could do as there was no open recalls. Having no faith in the jeep parts I had the jeep towed to my local repair shop. It was confirmed that it was the same issue. I told them to fix the issue, but not to use any OME parts. I have had many manual tran cars and never had a clutch that went out, let alone with less than 50k miles on it. This jeep has had two (on the third) and each had less than 50 k. Given how the jeep can catch fire from this defect, it is sad that jeep does not take it seriously when life can be lost.
This vehicle underwent two recalls for clutch and pressure plate related problems yet it still happened to me twice and Jeep refuses to fix it. There is now a 3rd recall in the works. The clutch plate grenades and blows a hole through the transmission and other parts. The projectile of these parts is so very dangerous. It is clearly defective. I am paying 38000 for a useless vehicle.
Unknown, I received a notice in the mail this week from Reynolds, et Al. V. FCA Us LLC, [XXX] for 2018 Jeep wrangler recall for front end/suspension dampening defect that causes the steering wheel and front suspension to shake at highway speeds. I just had this repaired on 12/17/2022. The notice in the mail states if I paid out of pocket for these repairs I will get reimbursed www.FCA recall reimbursement.com I have provided documentation of the receipt from the dealership and recall notice I received in the mail about the reimbursement. I just want reimbursement please. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
This vehicle has undergone two recalls for an issue involving the clutch and other parts in the same vicinity blowing apart, shooting out like a grenade, and causing catastrophic damage to the transmission, hoses, and whatever else might be in the way of the projectiles. This happened to me after I bought the car used, with very low mileage, and still under power train warranty. The dealer balked at first and tried to blame my tires until I mentioned the recalls. They then fixed it under the power train warranty. No less than 2 weeks later the same exact issue occurred yet again! (I had been nowhere near the clutch pedal and had not shifted for quite some time during either occurance) I pulled over immediately and shut down because I knew what had happened. It felt exactly the same. Now the dealership is insisting this isn't the case and that I get my auto insurance carrier involved. Simply because it projected a different way!!!!! I have been driving a manual transmission for almost 30 years now and have NEVER had any kind of issues in the past with any vehicles I have driven. This is ridiculous! Does someone have to lose their life before anything real is done?????
Clutch flywheel/ transmission issue. 2nd time in 3 months.The other night when it happened I was on a back road and had been in 4th gear for at least 10 minutes, and going approx 38 MPH. It was cold out. The vehicle decided to only rev as if in neutral when I depressed the gas pedal. I immediately pulled over and saw sparks and smoke again before quickly shutting her down. This time I not only felt that same thud, but also what felt like a cable and a spring break loose. The clutch was at half mast with some resistance left to it.
The 4 wheel drive grinds when shifting from 2 to 4 wheel drive and will frequently shift out of 4 wheel drive on it's own.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 20 MPH, he felt a tug and heard a loud banging sound coming from under the hood. There was no warning light illuminated. The contact veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the clutch had overheated and exploded, causing damage to the transmission. The dealer diagnosed that the clutch and the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 20V124000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that only the cost to replace the transmission was covered. The failure mileage was approximately 54,000.
my clutch went with 41000 on vehicle and jeep chrysler will not honor it. They say 12000/12000 is warranty. I have taking my jeep to 3 different transmission places and they all said its defective pressure plates.
When driving steering stops working transmission won’t shift wipers come on speedometer stops working radio gets loud engine cooling fan turns on fast and loud warning lights come on in dash abs, trac control, air bag, and service shifter. Have to restart vehicle and tap on small electrical connector behind the glove box to return to normal. Sometimes the vehicle won’t start or shift out of park. Problem is ongoing happens when idling sitting still or driving down the road
The dash board lights all came on, The steering wheel lost power, the ABS light came on, with check shifter, could not control Jeep.
When driving in my Jeep I hear a Rotational thumping/clunking sound when Decelerating between 5-12 miles per hour. Test drives have determined it is coming from the rear axle. . I've done extensive research regarding this issue on jeep forums. I've found that this is a common issue among jeep jl owners . all have experienced sounds that sound like its coming from the front only to find out it’s coming from the rear. It is getting louder over the past 3 months (May 2022-August 2022)
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 5 MPH, several unknown warning lights illuminated. The vehicle was turned off and restarted; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer and diagnosed; however, the cause of the failure was not found. The contact stated that there sixty fault codes stored in the system. The contact stated that an unknown software update was performed; however, the failure recurred. The vehicle was taken to another dealer who also retrieved the fault codes but could not determine the cause of the failure. The manufacturer was contacted and notified of the failure. The manufacturer suggested that the vehicle be diagnosed. The failure mileage was 54,000.
The contact owns a 2018 Jeep Wrangler. The contact stated that a relative was driving the vehicle at approximately 55 MPH and the vehicle started losing motive power. The relative noticed an abnormal burning odor before hearing a loud boom sound underneath the vehicle. The relative saw smoke and safely pulled off the highway. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the clutch plate had exploded through the transmission bell housing and shrapnel went through the radiator. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 46,465.
I had the Y03 recall done on August 30, 2021. My 2018 Jeep Wrangler JL Sahara Unlimited has 53,00 miles. On my way home from vacation, June 4, 2022, my clutch plate overheated, exploded through the bell housing and transmission, burnt the wire casing, and melted the fuel line. I had to leave my Jeep in NC and get a rental car to make it home. After being at a dealership 7 hours away from home for a week in Jacksonville, NC, I am told by the dealer that Chrysler will not honor my Powertrain warranty because the clutch is not a covered component; however, the issue that occurred with the clutch and how it occurred is exactly what both the Y03 and W12 recall said could happen. The W12 recall is still showing "incomplete in every location I've checked, including Chrysler and Mopar; however, I am being told that the simpler fix noted in the Y03 recall supersedes the W12 recall instructions - which required service techs to perform a hydraulic clutch system bleed and also perform of clutch health check procedure; whereas the Y03 skips these steps. I spoke to someone at MOPAR who told me that all components related to the recall (i.e. the clutch) have a 2-year warranty after the recall is completed, but any other components affected by the clutch failure are not covered. How can Jeep/Chrysler know there is an ongoing clutch issue specifically with the clutch plate and not honor/cover repairs that result because of it? And, how can a wire sheath and software update guarantee the potential failure is resolved if the clutch is never inspected to make sure the clutch plate hasn't already been compromised because of excessive heat? I have already filed a complaint with NHSTA, spoken to Chrysler Corporate (without any luck). Chrysler and Mopar should stand by their parts/vehicles when something catastrophic like this happens. Had the fuel line caused a fire, my Jeep could have exploded or caused a serious accident/death/injury.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 48 MPH, there was a burning rubber odor and a loud popping sound coming from the vehicle. The vehicle lost motive power and stalled. The contact stated that Roadside Assistance was called; while the vehicle was being raised up on the tow truck fuel started leaking from a damaged fuel line. The vehicle was towed to the local dealer who diagnosed that the clutch plate had malfunctioned and came apart creating a hole in the bell housing and damaging the fuel lines. The contact was informed that the transmission, clutch assembly, and fuel lines needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the federal safety agency campaign 20V124000 (Power Train) for the same failure. The failure mileage was 53,000.
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