The contact owns a 2021 Jeep Wrangler. The contact stated that the soft top was not clear enough to see well out of the rear of the vehicle, especially while reversing in inclement weather. The contact informed the dealer of the issue the day the vehicle was purchased. The failure mileage was approximately 42,000.
2021 Jeep Wrangler visibility problems
20 complaints (2% of all complaints for this car). Typical mileage when it fails: 20,000.
- owner complaints
- 20
- of this car's complaints
- 2%
- typical mileage
- 20,000
- crashes
- 0
- recalls
- 1
Which part fails
- Windshield1
- Defroster/defogger/HVAC system1
At what mileage
Complaints by mileage at the time of the problem.
Jeep Wrangler visibility problems in other years
Specific symptoms reported on the 2021 Jeep Wrangler visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Visibility: defroster/defogger/HVAC system
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
- Risk
- An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is 04B.
Recall number 24V111000 · Recall details
What 2021 Jeep Wrangler owners say
Most recent owner complaints, unedited.
The contact owns a 2021 JEEP Wrangler. The contact stated that while opening the vehicle's rear swing gate, they noticed that the rear windshield defroster grid was completely burnt and melted, with a scorched power wire leading directly to the glass terminal. The contact referenced the federal safety agency Campaign Number: (24V111000 (VISIBILITY) however, the VIN was not included in the recall repair. The vehicle was taken to a dealer where it was diagnosed to have a failure on the defroster. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,140.
The contact owns a 2021 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Numbers: 23V787000 (Electrical System), 24V111000 (Visibility) and 24V72000 (Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.
Driving on the expressway and a rock from a vehicle in front of me hit the top right corner of the windshield causing small pieces of glass to scatter on the inside of the vehicle.
The contact owns a 2021 Jeep Wrangler. The contact received notifications of the federal safety agency Campaign Numbers: 23V787000 (Electrical System) and 24V111000 (Visibility); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the vehicle to lose motive power and stall. The vehicle was towed to the local dealer. The cause of the failure was yet not determined. The failure mileage was 26,000. Parts distribution disconnect.
Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue. I brushed off the incident and considered it as normal wear and tear. Then in April 2024 the passenger sun visor broke off. I was on the interstate driving 70mph. I seldom carry passengers and when I do it's mostly after sunset. In both cases, we simply flipped visor down and it broke off. The roads were smooth both times. I went online to search for recalls but instead found many forums experiencing the same issue and suggesting to buy a 3rd party sun visor repair kit.
The front defroster only blows out of the middle vents, no flow out of the left and right vents, causing issues with visibility in any instance where the window might fog up. I have an appointment with the service department at my local Jeep dealer on 8/02/23. As this is a known issue and there is still no recall to fix the issue I feel a complaint is warranted.
The contact owns a 2021 Jeep Wrangler. The contact stated that while operating the vehicle, the engine fan would suddenly turn on and the engine temperature gauge would rise with the message that the engine had overheated. The contact stated that during the failure the vehicle would suddenly decelerate to protect the engine. The vehicle was taken to the local dealer who indicated that the engine tubing was faulty. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the water pump was faulty. The water pump was replaced but the failure continued. The contact stated that the rear driver’s side and passenger’s side window motors were faulty, and the window would not properly open and close. The manufacturer was not yet notified of the failures. The failure mileage was 20,000.
Windshield cracked in the winter at less than 8000 miles due to front window defroster being way too hot. Windshield continues to crack and degrade every time the defroster comes on (automatically with remote start) and has made the windshield unsafe due to impairment of visibility. Jeep denies that there is a problem, though they have been quietly replacing windshields to resolve customer complaints without addressing the safety issue with these.
Windshield defroster does not defrost the edges of the windshield.
Questions about the 2021 Jeep Wrangler visibility
Does the 2021 Jeep Wrangler have visibility problems?
Owners have filed 20 complaints about the visibility of the 2021 Jeep Wrangler, 2% of all its complaints.
At what mileage do 2021 Jeep Wrangler visibility problems start?
The typical (median) mileage in owner complaints is 20,000 miles.
Was there a recall on the 2021 Jeep Wrangler visibility?
Yes, 1 recall: 24V111000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Wrangler have the most visibility problems?
The Jeep Wrangler model years with the most visibility complaints are 2018 (43 complaints), 2012 (41 complaints) and 2013 (39 complaints).
Other 2021 Jeep Wrangler problems
Electrical 310Steering 255Engine 227Suspension 181Transmission 149Fuel system 145Acceleration 48Brakes 27Wheels 24Driver assistance 21Body 18Airbags 10Lights 6Seats 5Seat belts 4Tires 4Locks 1
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