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2021-2024 Jeep Grand Cherokee and Jeep Wrangler recall: defroster/defogger/hvac system

Chrysler (FCA Us, LLC) reported this safety recall on February 15, 2024. It covers about 199,143 vehicles.

vehicles affected
199,143
reported
Feb 15, 2024
owners notified
Feb 29, 2024
related complaints
59

Visibility: defroster/defogger/HVAC system

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is 04B.

Recall number 24V111000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 59 complaints about visibility problems.

2022 Jeep Grand Cherokee2023 Jeep Grand Cherokee2024 Jeep Grand Cherokee2021 Jeep Wrangler2022 Jeep Wrangler2023 Jeep Wrangler2024 Jeep Wrangler

Questions about recall 24V111000

Is there a recall on the 2021-2024 Jeep Grand Cherokee and Jeep Wrangler defroster/defogger/hvac system?

Yes. Recall 24V111000, reported on February 15, 2024, covers about 199,143 vehicles.

What is the fix for recall 24V111000?

Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is 04B.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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