12-3 Called Chrysler regarding recalls, vehicle was in shop in July for the charging system being warm to touch, not charging vehicle. Vehicle currently makes a “gurgling” sound while idling. Engine running “loud”. Requested to have the vehicle turned back into leasing company due to it being a lemon considering there is no fix for the recall and it is not safe to drive or house. Told case would be sent to resolution team, takes 7 days. 12/10 called and was told it was in resolution and would be 48-72 hours called again 12/18 and told it would be 12/22. Basically no one is doing anything.
2024 Jeep Wrangler electrical complaints
Page 7 of 15: complaints 161 to 190 of 428, newest first, as owners wrote them.
My jeep seized in the middle of an intersection while I was doing approximately 30 mph, the jeep immediately flung to a complete stop from 30 to 0 and caught fire. The dealership had it over a week and told me the modular blew randomly. This happened in May and I purchased it in April. Since there is many recalls with no remedy, I am scared every time I am on the highway doing around 65mph because if it happened at that speed I am sure we would not survive. I have spoken to the dealer regarding all of these dangerous recalls and issues with no remedy and they referred me to the leasing company. I asked them to take the lease back because I do not think I should have to pay for a car that is not sellable or able to be fixed and they denied taking the lease back. My Wife and I both have the same issue with our Jeeps with no solution provided. I feel this needs to be addressed for the safety of families that are now stuck paying for undrivable vehicles that could be a potential bomb or accident that takes human lives at any given moment. I feel the manufacturer should buy back leases that are unsafe as it should void the lease contract. I know I did not sign up to drive a hazard on the roads or the ability to park in my garage or near my home.
My vehicle is affected by multiple safety recalls related to the high-voltage battery / charging system. The recall instructions include safety restrictions such as not parking near structures/buildings and limiting/avoiding charging (or following specific charging precautions) due to a potential safety hazard (including fire risk). Despite these warnings, there is no available remedy/repair at this time, and an authorized dealer has confirmed the recalls apply but cannot complete the recall repairs. Separately (and repeatedly), while driving the vehicle has displayed a “STOP SAFELY / PULL OVER” warning message multiple times. Each time this occurs I must pull over immediately due to concern for a sudden loss of propulsion or unsafe operation in traffic. This creates a significant safety risk to me and others because it can occur unexpectedly and could lead to a crash, loss of power, or being stranded in an unsafe location. The condition has been reproduced multiple times. The vehicle is available for inspection. The exact root cause is UNKNOWN at this time, and I have not received a permanent fix.
Multiple times when driving, at interstate speeds and highway speeds I have a full loss of power, requiring me to pull to the side of the road and power off the car and power it back on. Turtle mode gets activated not allowing me to go more than 5mph. Not safe at all especially when children are in the car. I have had the dealer look at this multiple times and they continue to say they have updated the system. I cannot imagine a software update will fix the vehicle intermittently losing power. I am a Jeep brand enthusiast but Stellantis missed the boat on this car. They have created an unsafe, unreliable vehicle that is putting my family at risk every time I drive it. Last night I was offered $100 because the EV component shouldn’t be used now, I can’t park it inside, and can’t charge it. It really is almost bait and switch that I bought a vehicle that is not able to be used in the manner it was sold to me for.
I am the owner of a 2024 Jeep Wrangler Rubicon X 4xe (JL PHEV). The vehicle is subject to safety recall 25V‑741 (manufacturer recall 68C) for high‑voltage battery fire risk, and also recall 78C affecting the 2.0L engine. For recall 68C, Jeep and the federal safety agency instruct owners not to charge the vehicle and to park it outside and away from structures and other vehicles because the high‑voltage battery could fail internally and start a fire, even when parked. This means I cannot safely park in my garage or charge at home. I have a [XXX] infant in the home, so any increased fire risk near the residence is especially concerning. Jeep has not yet provided a final remedy or a clear timeline for a fix for 68C, so this situation is indefinite. In practice, the vehicle now operates as a less‑efficient gas‑only vehicle, with reduced usable range, higher fuel costs, and loss of the plug‑in electric function I paid for. I am also instructed to leave a potentially defective high‑voltage battery pack on my property and outdoors, which feels unsafe for my family. In addition, recall 78C raises concerns about potential engine defects and possible fire risk or major engine damage, further impacting the safety and reliability of this vehicle. My dealer and the manufacturer have confirmed the recalls but so far have not provided a loaner, buy‑back, or other adequate remedy, despite the “park outside / do not charge” safety instructions and the presence of an infant in the home. I am requesting that the federal safety agency closely review these recalls, the lack of an available remedy, and the real‑world safety and hardship impact on owners who cannot safely park or charge their vehicles as originally intended. On top of this, I put about $10,000 down on the lease expecting to purchase the vehicle as a long‑term PHEV. That down payment now feels like a sunk cost into a product that cannot be safely used as advertised, and the situation is starting to resemble a potential lemon‑law case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
I leased a new 2024 Jeep Wrangler Sahara from Gengras CJDR in Fairfield, CT. I received two catastrophic recall notices from Jeep on Nov. 24th, 2025 and was notified of a third catastrophic recall when speaking to Jeep Customer Care on Nov. 25th, 2025. The first recall notice, # 68C/agency25V-741, pertains to the car's high voltage battery. The HV battery in my vehicle "may become damaged during normal vehicle operation, which could lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from charging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained". FCA US has NO REMEDY at this time. The second recall notice, #A7C/agency25V-710, pertains to the vehicle's HCP randomly resetting, which causes a loss of engine power, regardless of vehicle speed. The vehicle has been updated with "Firmware Over-the-Air" software which may cause incomplete communication between the Telematics Box Module (TBM) and the Hybrid Control Processor (HCP), this condition may cause the HCP to perform a reset. An hcp which resets while driving may cause a loss of drive power which can cause a vehicle crash without prior warning. FCA US has NO REMEDY at this time. I was advised of the third recall notice when I spoke to Carl, of Jeep Customer Care, on November 25th, 2025. I was assigned case #XXX. I was told the third recall involves remnants of sand and finishing debris of the engine block was found to cause the engine cylinders to seize, causing a loss of drive power and possibly a crash as well. FCA US has NO REMEDY for this recall either. My car is a DEATH TRAP! How can Jeep continue to sell a car like this and not face a class action lawsuit? I refuse to drive the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Vehicle was being driven 55 mph on a two lane highway when it became completely immobile with every light including check engine light lit. A red turtle also appeared on the screen to indicate limp mode and vehicle wouldn’t go over 5 mph and eventually became completely disabled. The dealership attributed the issue to a 12V battery which is dangerous because an accident could easily have happen with the sudden loss of power. With the 68C and 78C major recalls the 4XEs should be a mandatory buyback. They are an overly dangerous vehicle that fit a lemon perfectly. Stellantis obviously have no idea how to fix the dangerous fire issue with 68C. They have tried 3 times and failed. What makes this any different? When is the federal safety agency actually going to step in and force them? Now 78C and an engine replacement due to fires . The dealerships and Jeep have no idea. They said it could be years. The are failing to act in a timely manner.
I am filing this complaint regarding a 2024 Jeep Wrangler 4xe that is subject to an active safety recall for a high-voltage battery defect that can lead to overheating and fire. The manufacturer has acknowledged the defect and issued instructions advising owners not to charge the vehicle and to park it outside and away from structures. At this time, the manufacturer has stated that there is no available remedy for this safety defect. Despite the known fire risk and lack of repair, I am being required to continue leasing the vehicle and make payments, and the manufacturer has refused to offer a buyback, replacement, or penalty-free lease termination because there have been no warranty repair attempts. I am concerned that I am being forced to continue using or storing a vehicle with a known and acknowledged fire risk that the manufacturer cannot currently repair. The restrictions placed on vehicle use significantly limit its safe operation and intended purpose. I am requesting that the federal safety agency review this situation, as the manufacturer is aware of the safety defect, has no remedy available, and is declining to provide a reasonable accommodation to address the ongoing safety risk.
If the jeep is not sagged to park in a garage, how can it be safe to drive on the road? The recalls are not being taken care of soon enough!
My 2024 Jeep Wrangler 4xe has multiple major safety defects involving fire risk, loss of propulsion, and engine failure. The vehicle has been subject to four significant recalls, including: * the federal safety agency 24V720000 (Recall 95B): High-voltage battery may fail internally and cause a fire while parked or driving. Owners are instructed to park outside away from structures and to avoid charging. * the federal safety agency 25V766000 (Recall 78C): Debris inside the engine may cause engine failure, loss of drive power, and engine compartment fire. * the federal safety agency 25V710000 (Recall A7C): OTA software error may cause sudden loss of drive power while operating the vehicle. These recall remedies are not yet available. The vehicle has become unsafe for normal use and puts my family at risk. I pursued a lemon law claim previously due to early severe issues, including charging/fire hazards, but the problems continue and are worsening. I am unable to safely drive, park, or charge the vehicle as designed. I am requesting the federal safety agency review due to the ongoing risks of fire, propulsion loss, and the lack of available repairs.
I was told I can’t charge the vehicle and not to park in my driveway or garage or near trees as it might catch fire or also suddenly turn off while driving
Jeep Wrangler 4-door Rubicon 4XE stalled/suffered complete loss of power while driving down the road. It took 3 shutdown/restarts to move the vehicle to a safe location. Since then, Jeep has issued 3 URGENT unrepaired recalls. Oct 17: the federal safety agency 25V‑710 (drive train/loss of power - remedy not yet available), Oct 30: 25V‑741 (flawed battery pack that may cause vehicle fire putting life and property at risk - remedy not yet available), and Nov 6: 25V‑766 (engine potentially contaminated by sand casting potentially resulting in engine failure or unexpected loss of propulsion - remedy not available) As such, I have been deprived of a safe/reliable vehicle for 2 months.
There is a major safety recall on the vehicle. It is warning customers to park away from other vehicles and structures. I park in a garage every night and also park in a large, busy parking lot every day at work. This recall is affecting the features of my vehicle. I am not able to use the hybrid which is the main reason I purchased the vehicle. I am also getting horrific gas mileage which is creating a major expense in my life that I did not have before. I have NOT received anything about this recall on my vehicle. I have had to do my own research which is pure negligence by Stellantis. I have looked into trading my vehicle in but because of this recall, it has devalued my vehicle majorly. I cannot even afford to get rid of it. I have yet to receive any notification or warning about this recall. This is incredibly unsafe for customers to be driving these vehicles with supposedly no fix.
The vehicle is affected by two unresolved safety recalls involving a high-voltage battery fire risk and potential engine contamination that may cause sudden loss of propulsion or catastrophic engine failure. The manufacturer has instructed owners not to charge the vehicle and to park it away from structures or other vehicles due to the fire hazard. No repair or remedy is currently available for either recall, and the vehicle remains in this unsafe condition. In addition to the recall issues, the vehicle has an ongoing electrical malfunction involving the infotainment display and backup camera. During normal driving, the screen frequently turns bright green, emits a loud screeching noise, and cannot be muted or controlled. The screen and backup camera also freeze intermittently while reversing, creating visibility and distraction hazards. This issue has occurred repeatedly over the past year. The problems place the safety of the occupants and the public at risk. The inability to charge the vehicle, the possibility of sudden engine failure, and the risk of fire make the vehicle unsafe to operate or park near homes, workplaces, or other vehicles. The infotainment and camera failures also impair navigation and rear visibility. The problems have been reported to the dealer, who previously acknowledged the infotainment issue and indicated the system would be replaced, but no repair was completed. Recent attempts to obtain service or a loaner vehicle have been unsuccessful. The dealer has confirmed that no remedy is available for the safety recalls. Warning symptoms include sudden screen discoloration, loud audio distortion, frozen rear-camera image, and intermittent loss of display functions. The recall-related safety hazards occur without warning. The issues have resulted in significant loss of use of the vehicle, and the manufacturer has not provided a timeline for repairs. The vehicle is available for inspection at any time.
First recall back in October the car would shut off while driving at any speed and the wheel would stop working. Now a new recalll the car would catch on fire parked / or driven because if the battery. I don’t wanna drive it I want a refund
The Jeep has been to the dealer at least 5 times for issues with the hybrid system. Problems include low battery life, vehicle going into "limp mode" on the interstate, unable to get the vehicle over 25mph, warning lights on the instrument panel about the battery, heat and cooling system shutting off to divert coolant to the battery system due to overheating, bad odors similar to wires burning or electric motors running hot.
UNKNOWN ; I believe that my Jeep Wrangler 4XE in connection with recall : A7C/the federal safety agency 25V‑710 created this safety hazard. Around the end of October / Beginning of November my Jeep performed a software update like it does from time to time and within a few days the vehicle shut off completely without any prior warning. I was driving to work, luckily on a side street going 20 miles an hour pulling away from a stop sign and the vehicle just straight up dies. Lights, engine, electronics, power steering, everything was unresponsive. I managed to pull off of the roadway and had to attempt multiple times to restart the vehicle. After a minute or so of being in park, it started right up and kept driving. A few days later after limited use of the vehicle, there was a software update again and I assumed it was for that and kept using the vehicle. This experience put my life in danger as well as others. Should circumstances of my travel been different and this would have occurred on a freeway, the outcome could have been tragic for myself and others on the roadway. This experience together with the other 2 severe safety recalls with no remedy, have led me to feel so uncomfortable even having the vehicle in my possession due to a recommendation from FCA, Mopar, and the NHSTA to (A. Not charge the vehicle to lower the chance of a tragic lithium ion battery fire that can occur during normal operation creating a hazard for all occupants including minor children, but also during the vehicle being parked. Leading to (B. A recommendation to not park the vehicle close to structures or other vehicles. Which in my situation is impossible at home and at work. And (C. The risk of the engine being contaminated with sand from the casting process which can lead to catastrophic engine failure, which can start a vehicle fire or cause an accident without prior warning. I will be dropping my Jeep off at a dealer until a fix is in play. No remedies available for either 3 major recalls.
I have two open recalls on my 2024 Jeep a wrangler. I’m afraid to drive the vehicle for fear of fire and Jeep stopping at any moment according to the recalls.
Vehicle stops driving ; states to put in park and restart - recently happened while at airport picking up family ; called jeep, Stellanis, dealership - no help - active recall - requested buy back - crickets since. ; had happened as well in past - at dealership for 3 days - was told corrected. Still happening
Vehicle has had two battery failure recalls and one engine failure recall in the 18 months that I’ve owned it. I can’t park the car inside. I can’t charge it and now the engine may catch fire. Stellantis/Mopar has no remediation for either problem.
Vehicle: 2024 Jeep Wrangler 4xe Recall: 78C / the federal safety agency 25V‑766 Mileage: 6,975 miles Location: California Complaint: My 2024 Jeep Wrangler 4xe is under safety recall 78C (the federal safety agency 25V‑766) for catastrophic engine failure, fire risk, and unexpected/unrecoverable loss of propulsion. The recall notice states that the engine may contain sand contamination from the casting process, which can cause sudden engine failure and a potential vehicle fire without warning. The biggest concern is that no remedy exists, and the manufacturer has stated the repair is “under development.” This means I am driving (or parked with) a vehicle that may suddenly lose power or catch fire. This creates a major safety hazard for me, my passengers, and the public. My vehicle has only 6,975 miles and is well within warranty, yet neither Jeep nor the dealership can perform any repair to address this safety defect. I am requesting the federal safety agency intervention to ensure the manufacturer provides a remedy, loaner vehicle, or buyback for unsafe vehicles with no available repair. Thank you.
I am filing this complaint because my vehicle is subject to Recall 68C (Battery Fire Risk), and the manufacturer's remedy is inadequate, subjecting me to ongoing risk. Immediate Safety Compliance Failure: I cannot safely comply with the required "park away from structures" directive due to my current living situation. Inadequate Remedy Concern: The proposed fix for 68C is software-based. This is insufficient because the previous software fix (Recall 95B for earlier models) failed, leading to continued fires. I demand that the federal safety agency investigate and mandate a permanent, physical solution (a new battery with a corrected cell design) for Recall 68C, not another potentially ineffective software monitor. Financial Harm: I am also incurring significant, unplanned financial damage (increased fuel costs, paid FPL charging fees) due to the manufacturer-imposed loss of the vehicle's electric functionality. This must be addressed as part of the recall solution.
Jeep has issues two safety recalls 68C and 78C . 78C says that engine can be stopped anytime during driving on highway. But they are not fixing it. Battery issue 68C is going on last four years. Where is the accountability? How can they sell a new vehicle in 2024 when they already knew that it had a defective battery ?
Vehicle experienced a complete and sudden loss of power, propulsion, and steering control WHILE DRIVING. The vehicle instantly shut down in motion and we were unable to accelerate, control speed, or safely maneuver, steering wheel locked. This created an immediate and severe risk of collision for myself, my spouse, and my young child who was in the vehicle at the time. There are multiple open safety recalls on this vehicle (including electrical system/propulsion defects), but no repairs or remedies are available, and the manufacturer is refusing to provide towing, inspection, or safe transportation. I reported the total power loss to the manufacturer. Despite this being an extremely dangerous event consistent with the recall symptoms, I was repeatedly told the vehicle is “safe to drive in gas mode,” even though they did NOT inspect it, did NOT ask for diagnostic information, and did NOT offer any safety assessment. They refused to authorize towing, refused to authorize inspection, and told me to pay out of pocket for a rental despite the vehicle being unsafe and unusable. The dealership also stated they have no way to repair the recalls and provided no solution or timeline and refused a loaner vehicle. The vehicle cannot be safely driven the 40+ miles to the dealership due to the prior failure. This vehicle is unsafe to operate, has already experienced the failure described in the open recalls, and the manufacturer is not providing any remedy, inspection, transport, or safe alternative transportation. We paid over $100,000 for this vehicle and currently cannot use it at all. I am reporting this because the defect has already occurred and poses a serious safety hazard to us and other drivers. We need the federal safety agency involvement because the manufacturer is refusing to address or acknowledge the danger despite documentation of total power loss in motion. This incident occurred MULTIPLE TIMES; date is a vague approximate.
Vehicle was suddenly completely disabled without warning with multiple lights and turtle emblem inside the dash. Battery which is a known problem defect was completely disabled.
Three active recalls on this vehicle currently and have not had the vehicle a full calendar year yet. Two pertaining to fire-risk recall which can result in increased risk of occupant injury and injury to persons outside vehicle. The recall instructions state there is an issue with battery and engine which can cause fire. The recall instructions state to not charge the vehicle nor park in garage and to park it outside away from buildings due to risk of thermal runway. The engine may contact materials which can also cause fire. Because of this, the vehicle is not safe to drive. My dealership (Jeep, Dodge, Ram, Chrysler in Englewood Cliffs, New Jersey) as well as Jeep has refused to provide a loaner vehicle or transportation assistance free of charge. They informed me I must pay out of pocket for a rental while the recall remedy is being developed causing me to pay for 2 vehicles at the same. There is currently no remedy for this issue and no timeframe of when it will be available. Stellantis has not provided any support despite the safety hazard and the fact that I cannot safely use this vehicle. This leaves me without transportation during a federally mandated safety recall involving a fire risk. I am requesting the federal safety agency review this issue and contact the involved parties to ensure proper handling of the recall and consumer safety. Thank you,
Radio keeps resetting it self, the screen freezes then shuts off. Now the door locks are not working correctly. Ever since I bought the jeep brand new the key fob does not always unlock the doors. Jeep dealership along with the engineers do not know how to fix the issue
My 2024 Jeep Wrangler 4xe is under two active safety recalls: Recall 68C (the federal safety agency 25V‑741) involving high voltage battery fire risk, and Recall 78C (the federal safety agency 25V766) unexpected and unrecoverable loss of propulsion which is also currently unresolved. Recall 68C instructs owners NOT to recharge the vehicle and to park it away from structures due to potential fire. No remedy exists for either recall. The vehicle is leased and cannot be used normally or safely. Stellantis has not provided a remedy, replacement, or loaner. I am requesting the federal safety agency review due to the severity of the defects, the lack of an available fix, and the significant safety impact to consumers.
.I am submitting this complaint regarding the handling of two safety recalls affecting my 2024 Jeep Wrangler 4-Door 4xe, which I learned about through my “November Vehicle Health Report” email on November 22, 2025. Since then, I have been in ongoing communication with Jeep, Chrysler Customer Care, and Mopar; however, they have not provided sufficient guidance. 1) Recall 68C: The Vehicle Health Report included a link to the FCA recall notice advising owners to “refrain from recharging” and to “park away from structures and other vehicles.” Chrysler emailed on November 26 offering a 30-day rental reimbursement tied only to Recall 68C, but the amount does not cover an equivalent or safe winter-capable vehicle for our region. 2) Recall 78C: I have been unable to obtain clear information regarding Recall 78C. The Vehicle Health Report included minimal details and no link to the FCA documentation. I found the Part 573 Safety Recall Report (25V766) on the federal safety agency website while trying to determine if the vehicle was safe to drive. Chrysler Customer Care repeatedly avoids answering whether a “do not drive” advisory exists for 78C and continually redirects me to the 68C guidance. the federal safety agency representative I spoke with was also unsure why Chrysler did not select either advisory checkbox (Do Not Drive / Park Outside) on page 3 of the 78C report, leaving owners without essential guidance. 3) Impact on Safety and Daily Life: My household relies on a single vehicle. With no safety guidance for 78C and an engine warning light that appeared on October 3, 2025—along with electric mode not functioning that day, which required service at the Jeep dealership—we determined it was safest not to drive the vehicle. We have now been without transportation for seven days. We kindly ask the federal safety agency to help us (and other customers) secure clear 78C safety guidance and an equivalent transportation solution until the recall is resolved.
My 2024 Jeep Wrangler 4xe has two serious safety recalls: A7C and 68C. Recall A7C states the vehicle may lose propulsion while driving, which can cause a crash without warning. Recall 68C states the high-voltage battery may be damaged during normal use and may cause a vehicle fire. Jeep instructs owners to not charge the vehicle and to park away from structures. The manufacturer states that no remedy is available for either recall. This makes the vehicle unsafe to drive, unsafe to park at home, and unusable as designed. The manufacturer has provided no timeline for repair. This is an unresolved, dangerous safety hazard.
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