I am filing a safety complaint regarding my leased 2024 Jeep Wrangler 4xe, VIN [XXX] , manufactured by JEEP, leased through Stellantis. This vehicle is under an active recall for a battery-related fire risk. I have been informed by the dealership and the manufacturer that no repair or fix is currently available, potentially until next year. Despite this, the OEM states the vehicle is “safe to drive” while also instructing me not to park the vehicle indoors, near other vehicles, or near structures due to the risk of fire. This guidance is contradictory and makes normal use of the vehicle unsafe and impractical. I must drive to work and park near other vehicles and buildings, which the manufacturer says not to do. In addition, the vehicle also has an unresolved airbag recall with no fix available. The vehicle is leased, yet I have been told I cannot exchange the vehicle or exit the lease without paying the full remaining term, even though the vehicle cannot be safely used as intended and has no available remedy. I am requesting that the federal safety agency review whether a vehicle that may catch fire and cannot be safely parked should be considered safe to operate, and whether interim consumer protections or remedies should be required when no repair exists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024 Jeep Wrangler electrical complaints
Page 8 of 15: complaints 191 to 220 of 428, newest first, as owners wrote them.
Jeep Wrangler 4xe (VIN: [XXX] ) has three active recalls with no available remedy. My vehicle has shut down three times while driving, exactly matching the safety defects described in Recall 25V‑710, which warns of sudden loss of propulsion. Recalls 25V‑741 and 25V‑766 warn of potential fire and catastrophic engine failure. Jeep/Stellantis refused to provide a safe remedy or replacement without charging me. The car is unsafe to drive and unsafe to park near my home. Request the federal safety agency intervention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving, the vehicle lost complete power and there was no way to control movement. This event has occurred three times. Two of the events were while manuvering into parking, the third was while moving at speed approximately 40-50mph. There has been no warning lamp or warning of any kind before the occurance. This problem seems to be in relation to the A7C recall that currently has no remedy.
Recieved 2 recall notices in the mail. Recall 78C and 68C. Recall 78C safety risk : "A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. A loss of propulsion may result in a vehicle crash without prior warning". There is still no remedy for this as per my call with the dealer on 11/25/25. Recall 68C safety risk: "A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained." No parts available for remedy as per my call with the dealer on 11/25/25 Both of these recalls pose a risk to my wife and children that utilize the vehicle.
I'm worried about my safety, with the risk of my car catching fire, there's a problem in the electric motor and battery, potentially two units that can catch fire and harm me, just as I can't fully use the car due to restrictions and lack of a solution from the manufacturer, just as it happened on older models, I'm not sure that this time they really find it.
I was driving on a major 3-lane highway and lost all power to the Jeep. The gas pedal did not work, and the car started to decelerate. The display said "shit to park and press button to start" (or something to that effect). There was no left lane shoulder, so I had to navigate across 3 lanes of traffic while decelerating to try to get to the right lane shoulder, which I eventually did. The car sat on the shoulder for an hour. It would start. The start button did nothing. While waiting for the tow truck for about an hour, it finally started. I drove it home and brought to the shop today. This is completely unacceptable. The car cannot turn off (and tell me to put it into park at 55 mph, which is dangerous in and of itself, let alone having to navigate a busy highway with zero power to the car). There was no crash (as is asked below), but it was nothing short of a miracle that there was no accident.
On November 13, 2025 at approximately 9:00 A.M. my wife was driving my 2024 Jeep Wrangler 4xe on the Massachusetts Turnpike. Prior to making the trip to my wife's cancer appointment, the vehicle was fully charged and had a full tank of gas. Traffic was extremely heavy and was stop and go, in the area of Newton Massachusetts. My wife notified me that a alert came across the dashboard that the vehicle needed to be plugged in. At the time the vehicle had over a half tank of gas and there was no ability to pull over and charge the vehicle. There were no rest stops in the area to even try to address this issue. Without warning the vehicle shut down in the middle of the Massachusetts Turnpike at the height of rush hour morning traffic. My wife, [XXX] daughter, and I were terrified as a 18 wheeler hit his horn and nearly rear-ended us just as the vehicle shut down. The vehicle would not respond to anything. Vehicles continued to blow their horn and we were nearly struck several times. My wife called 911 immediately requesting assistance. The Massachusetts State Police responded to aid, but it was 15 terrifying minutes of angry drivers blowing their horns and we were nearly struck on several occasions. We were stuck for over 30 minutes until the tow truck arrived. I have been a police officer for 19 years and this was more terrifying than any call I responded to in my career. I feared my family was going to be killed. The vehicle was towed to Mc Govern Jeep in Newton Mass. They reported that the battery needed to be replaced and the charging system. Jeep tried to blame this on two recalls, which they do not have a remedy for. McGovern Jeep and my dealership advised me that this was not caused by anything I did as the owner. I religiously serviced this vehicle through my dealership with oil changes and tire rotations. My vehicle had been inspected and was cared for meticulously. Jeep has refused to buy back the vehicle as I refuse to put my family back in that vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO
Unknown
My 2024 Jeep Wrangler Rubicon 4xe has two open safety recalls affecting the high-voltage battery and related electrical systems. The manufacturer’s instructions require that I: • park the vehicle outdoors only, • avoid parking near structures or other vehicles, and • not charge the high-voltage battery. These restrictions make normal use of the vehicle unsafe and impractical. I cannot reliably find isolated outdoor parking at home, work, or public locations. I also cannot use the electric/hybrid portion of the vehicle at all because charging is prohibited. This creates ongoing safety concerns related to potential fire risk and places limitations that prevent normal daily operation. The dealership has confirmed that both recalls are active and that no remedy is available. Stellantis/Jeep Customer Care has also confirmed that there is no repair timeline and instructed me to follow the safety restrictions. Because the vehicle cannot be repaired and the manufacturer offers no solution, I am left with a vehicle that cannot be safely charged, parked, or used in many routine situations. No dashboard warning lights appeared before I received the recall notices; the recall instructions themselves constitute the warning. The vehicle remains in my possession and is available for inspection. I am filing this complaint because the unresolved safety defects, the lack of an available remedy, and the restrictions placed on parking and charging create a significant and ongoing safety risk for myself and others. I am requesting the federal safety agency’s review due to the manufacturer’s inability to provide a safe, usable, and repairable vehicle.
The vehicle is subject to Safety Recall 68C involving the high-voltage battery. The manufacturer instructs owners to stop charging the vehicle and to park it outdoors, away from structures or other vehicles, due to a potential internal battery defect that may cause thermal runaway, fire, or sudden loss of propulsion. The manufacturer has stated that parts are not available and provided no timeline for repair. It is not possible to comply with the requirement to park the vehicle away from structures because the residential community where the vehicle is located prohibits street parking and does not allow parking off the driveway. As a result, there is no safe or legal way to store the vehicle that satisfies the recall instructions. This creates an ongoing fire risk to nearby structures and poses a significant safety concern for the owner, neighboring homes, and the community. The recall has effectively made the vehicle unusable, unchargeable, and unsafe to store, with no remedy currently available. I am requesting that the federal safety agency review this issue, as the vehicle cannot be operated or parked in accordance with the recall guidance and no remedy exists at this time.
Recall Numbers: 25V‑741 (Battery Fire Risk), 25V‑766 (Engine Casting Contamination) Summary of Issue: I am filing this complaint because my vehicle is subject to two urgent safety recalls, including risk of fire when parked and catastrophic engine failure. Despite contact with Jeep and my dealership, remedies have not been provided in a timely manner. The recalls remain incomplete, and been advised only to park away from structures and refrain from charging — which is not a practical or safe long-term solution. Safety Risk: The vehicle poses a fire hazard even when stationary. Engine contamination may lead to sudden propulsion loss, creating crash risk. These defects endanger both occupants and bystanders. Manufacturer Response: FCA US has acknowledged the recalls but has not provided remedies. Repairs not until 2026 Impact on Daily Life: I am a caregiver for elderly parents [XXX] , [XXX] old) and rely on safe, reliable transportation. The inability to use this vehicle safely has disrupted caregiving responsibilities and created significant hardship. NO longer driving Jeep , due to safety concerns for parents and family Requested Action: I ask the federal safety agency to investigate Jeep’s failure to provide timely remedies for these recalls and to ensure FCA US complies with federal safety obligations. I also request that the federal safety agency track and escalate this issue given the urgent fire risk and potential for catastrophic engine failure Jeep currently at dealership (Nov 17, 2025)for Recalls 68C/78C , plus Jeep dying while driving and jolting and taking off and exerting forward down the road. Previous repairs last year 2024 for Engine light remaining on which dealership replaced Charging Module , then Engine Element , Jeep heated up garage for high temperature while charging and extremely hot to touch , these previous issues could all be related to these 2 recalls , so very concerned about my safety . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2024 Jeep Wrangler 4xe is currently subject to an active fire-risk battery recall with instructions to “park outside” and “do not charge.” There is no remedy available for my VIN at this time. The manufacturer states there is a risk of the high-voltage battery catching fire. In addition to the recall, the vehicle has exhibited violent, unsafe jolting movements during acceleration and normal driving, which is consistent with high-voltage battery or hybrid drivetrain malfunction. These unexpected surges and jolts make the vehicle feel unstable and dangerous to operate for me and my family of four. Because of the fire risk AND these sudden jolts, I do not feel safe driving this vehicle. I have attempted multiple times to work with Jeep Customer Care to initiate a Safety Recall Compensation case, but Stellantis/Jeep has repeatedly refused to open a case and continues redirecting me between departments. On 11/17 at approximately 3:20 PM, a Customer Care agent named Louie transferred me to a local dealership when I requested a supervisor, even though the dealership confirmed they cannot initiate compensation or buyback requests. Jeep Customer Care has failed to: Open a recall compensation case Escalate the safety concerns Address the violent jolting behavior Provide written communication Follow proper recall procedures At this time, I have a vehicle that is unsafe to drive, unsafe to charge, and exhibiting dangerous mechanical behavior with no available repair. I am requesting the federal safety agency assistance to compel Stellantis/Jeep to follow recall safety protocols and provide a remedy, compensation, or replacement for this unresolved safety defect.
I'm writing to you today concerning the Jeep 4Xe and the dangerous fire prone hybrid batteries. I'm urging you to look further into this problem and possibly consider forcing a full buyback of all 4Xe's. Jeep has issued the 3rd recall regarding fire prone batteries that may have a dangerous hardware defect. The recall again is just a software patch to attempt to identify faulty batteries. The first two recalls did not work as fires continue to happen. The fact is that Stellantis has no idea of what or how many batteries are subject to fire. It is my opinion that they have severely under estimated the true number of defective batteries. They have now stated for the past few years of the fire danger, but have yet to get control of the failures, and still continue to build them with defective batteries. Because of the obvious lack of responsibility on the part of Stellantis, the fact that they continue to knowingly and willingly sell defective Jeeps, I beg you to take a closer look and to consider forcing a buyback of all 4Xe vehicles. Stellantis is dragging their feet at the risk of death to the general public. Stellantis again says to stop charging the vehicle, which is possible, but not everyone will do it, and that also places me and others in an unsafe position due to other's actions. Parking outside and away from structures and other vehicles is not a possibility. Between my 4Xe's and my neighbors, there are four 4Xe's all within range to burn the neighborhood to the ground. How can I trust that others are taking the recommended steps to keep me safe? My 4Xe is now nothing more than a useless brick. When will this end? Please consider my request.
My Jeep Wrangler 4xe is affected by two open the federal safety agency safety recalls: 25V‑766 (engine casting sand contamination) and 25V‑741 (HV battery separator damage). Both recalls involve serious safety risks including fire, sudden loss of propulsion, and catastrophic engine failure. In the official Jeep Owner Portal, both recalls show “remedy not available” and “parts not available.” Jeep also instructs owners not to recharge the vehicle and to park away from buildings, indicating an active fire hazard. The vehicle cannot be repaired because no remedy exists. The dealer confirmed that repairs cannot be performed. I also experienced abnormal vibrations while driving, which Jeep documented under a separate case number. This issue remains unresolved as well. These defects place occupants and others at risk because the vehicle may lose power without warning or catch fire. Stellantis/FCA has not provided any repair option or timeline. I am requesting the federal safety agency oversight due to the ongoing safety hazard and the lack of an available remedy.
My Jeep 4xe is currently under 2 urgent fire recalls. 68C for the battery and 78C for the potential sand in the engine during production. There is currently no remedy available for either recall and the manufacturer is refusing to replace the parts or remedy the problem. Jeep is saying to take it to the dealership and the dealership is saying there is no test they can run and is pointing back at Jeep because Jeep hasn't given them a fix. I do have videos of the engine running extremely loud and clicking and instances where the cooling fan won't shut off for hours. I have not been parking in my garage and not charging the vehicle to reduce the risk as much as possible. I have had two instances where the propulsion suddenly stopped while driving, which is one of the warnings of the 78C recall. This is a safety risk for myself and my two young children who are in the car daily due to necessity, and Jeep is not offering any solutions to the problem at hand and my safety concerns.
Vehicle: 2024 Jeep Wrangler 4xe Safety Recall IDs: 78C and 68C Issue: No available remedy for serious safety defects. Summary: My 2024 Jeep Wrangler 4xe has two active safety recalls. Recall 78C involves engine casting contamination leading to fire risk and sudden loss of propulsion. Recall 68C involves a hybrid electrical defect that can cause propulsion shutdown. There are no repairs available. I am concerned about sudden loss of power while driving, especially at highway speeds or when transporting my young children. Stellantis has not responded to my requests for assistance. The vehicle does not feel safe to drive.
I am experiencing a severe and dangerous front-end vibration at freeway speeds between 60–65 mph, commonly known as “Death Wobble.” The wobble is violent enough that I feel I could lose control of the vehicle. It makes the Jeep extremely unsafe to drive on the freeway. This is happening on a vehicle that is practically new with only 38,000 miles, which is unacceptable for a safety-related issue. I brought the vehicle to the dealership three times before my warranty expired, and the problem was never fixed. Now that the warranty period has passed, the dealership is telling me I must pay out of pocket for the repairs, even though this issue started and was reported while the vehicle was still under warranty.
Unknown
On September 28, 2025 I recorded a video of the engine and engine fan whirring erratically because this would happen every time I turned the car on for several weeks and I wanted to document the noise. Then, on October 11,2025 The hybrid system failed twice in one day. The car was in Drive and shifted to Park without driver intervention and the car stopped. First I was in my driveway backing out. The second time I was driving on the highway. this occurred going 72mph in the left lane. There was a cement barricade to my left and 3 other lanes to my right. I had my car set at cruise control when all of a sudden I felt a jolt and the screen said the car was in Park. The car began slowing down. I turned the hazards on and slammed on the brakes and luckily there was no one immediately behind me to cause an accident. I slowly moved over 3 lanes to the right side where there was so cement barricade and stopped the car. It took several tries to turn the car back on and I did not feel safe even once I did. I got the car turned on, got off the next exit, and was luckily less than 1 mile from a Jeep dealership where I brought the car in. They ran the computer system and validated the incident based on an error message in the code. It took 3 days to fix the car , but even when I picked up the car that was "fixed" it makes the same loud whirring sound every time I turn the car on. Today I discovered there is a broader recall that includes my VIN number and customers will be notified in December. I am extremely concerned with the time it has taken for Jeep to inform me as I do not feel safe in my vehicle. I tried to go to a dealership to explain the concern and request a negotiation to get out of my lease but they would not discuss the matter.
My vehicle has two fire-risk recalls with no remedy. It may catch fire while parked or driving. I cannot safely store or use it, and the manufacturer cannot repair it. I need the federal safety agency assistance to force action
My 2024 Jeep Wrangler 4xe (VIN [XXX] ) has two active recalls (25V‑741 and 25V‑766). The battery does not charge, and the vehicle has braking issues by itself. Dealership attempted repairs multiple times with no resolution. The vehicle may catch fire and is unsafe to drive or charge. I’m requesting the federal safety agency review and manufacturer action INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2024 Jeep Wrangler 4xe has multiple open safety recalls with no remedy available. These recalls include fire risk when parked, battery fire risk, loss of propulsion at highway speed, and engine failure due to contamination. The manufacturer warns owners to park away from buildings and avoid charging, which means the vehicle is unsafe to drive or store. We contacted Stellantis and were told no fix exists. This is a serious safety hazard to my family and others. I have already opened a case with Stellantis (Case number #94748033) and was told there is currently no repair available.
Unable to charge the PHEV due to a fire hazard, thus substantially impairing its use and value.
The vehicle intermittently smells of burning plastic when not on and when running.
Drogi Biurze Badań nad Wadami the federal safety agency, składam skargę dotyczącą bezpieczeństwa pojazdu dotyczącą mojego Jeepa Wrangler Sahara 4xe 2024 (VIN: [XXX] ), który został pierwotnie wyprodukowany na rynek amerykański, ale obecnie eksploatowany jest w Unii Europejskiej (Polska). Dowiedziałem się, że na mój pojazd mogą mieć wpływ dwa amerykańskie wycofania bezpieczeństwa wydane przez Stellantis/Jeep i zarejestrowane w the federal safety agency - Recall No. 25V‑741 (potencjalne ryzyko pożaru i utrata mocy) i nr wycofania. 25V‑766 (zanieczyszczenia silnika z piasku odlewniczego). Pomimo tego, że są to oficjalne odwołania bezpieczeństwa the federal safety agency dotyczące potencjalnych zagrożeń pożarowych i katastrofalnej awarii silnika, Jeep Polska (Stellantis Polska) odmówił uznania lub przeprowadzenia wymaganej kontroli bezpieczeństwa lub napraw, twierdząc, że te odwołania nie mają zastosowania do pojazdów spoza [XXX] . Ta odmowa pozostawia właścicieli pojazdów o specyfikacji amerykańskiej importowanych do UE narażonych na potencjalne zagrożenia bezpieczeństwa bez dostępu do przewidzianego środka zaradczego. Biorąc pod uwagę poważny charakter tych wad (ryzyko pożaru pojazdu lub nagła utrata napędu), z całym szacunkiem proszę, aby the federal safety agency rozpatrzyła tę sprawę i zapewnił, że Stellantis zapewni środki bezpieczeństwa dla wszystkich dotkniętych pojazdów, niezależnie od lokalizacji. W załączeniu znajdują się dane mojego pojazdu i korespondencja z Jeep Polska w celach informacyjnych. Informacje o pojeździe: • VIN: [XXX] • Marka/Model: Jeep Wrangler Sahara 4xe (JL) • Rok modelowy: 2024 • Kraj działalności: Polska (UE) Dziękujemy za uwagę w tej sprawie i za nieustanne wysiłki na rzecz ochrony właścicieli pojazdów przed wadami związanymi z bezpieczeństwem. Proszę potwierdzić otrzymanie tej skargi i dać mi znać, jeśli potrzebujesz dalszej dokumentacji. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jeep 4XE third or fourth recall due to fire safety .URGENT: FIRE RISK WHEN PARKED An urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. More information is available under the federal safety agency Recall Number 25V741000.Manufacturer Recall Number68C
[XXX] was renting a 2024 Jeep Wrangler E with VIN # [XXX] and was charging the vehicle with the factory Jeep adapter provided. While disconnecting, Ms. [XXX] was shocked at the connection point from the extension cord to the adapter. Ms. [XXX] was wearing shoes and the area was dry. The extension cord used had no defects. Upon investigation, the wall outlet was extremely hot to the touch and the cord was also hot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Component/System: High-Voltage Battery (Hybrid/Electric Propulsion System) I lease a 2024 Jeep Wrangler 4xe that has been identified in Jeep’s recall for the high-voltage battery, which may have internal damage that could cause a short circuit and fire. Jeep instructed owners to park outdoors, away from structures or other vehicles, and avoid charging until a remedy is available. This creates a serious safety and storage problem. My homeowner association prohibits street or outdoor parking, so I have no safe or lawful place to store the vehicle. I have followed Jeep’s guidance and stopped using or charging it, leaving the vehicle unusable through no fault of my own. The recall was confirmed by Jeep’s recall department, and my VIN [XXX] ) is included. I have contacted both Jeep and Stellantis Financial Services, since the vehicle is leased, but no repair, parts, or permanent remedy have been provided. Jeep offered a rental, which is not an adequate substitute for my family’s needs. Safety Risk: There is potential fire risk if the vehicle is parked indoors or near other cars. This situation forces owners into noncompliance with community rules or unsafe parking conditions. Reproduction/Inspection: The issue is confirmed by the manufacturer recall; the vehicle has not been inspected or repaired because Jeep advised not to move or charge it. Warning Lamps: None prior to the recall. Date of Recall Notice: November 2025. I am requesting that the federal safety agency review this recall and Stellantis’s response for leased vehicles that cannot be safely operated or stored and for which no remedy or safe-use option exists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Was driving about 35 miles per hour on a two lane canyon road when the vehicle suddenly just shut down and completely lost all electrical and power steering. I was trying desperately to steer the vehicle to the side of the road as I quickly approached a father and his two daughters riding bikes and just missed them as I was screaming out the window for them to hurry forward. Was incredibly distressing and have never been so scared. The vehicle did get to the side of the road to a stop.
Component/System: The high-voltage lithium-ion battery pack (specifically, faulty battery cells within the pack). There is currently no fix for this. There is a severe safety defect with the Jeep 4xE. This recall (Fire risk) puts my safety, as well as others' safety, at a very high risk. It has caused a threat to immediate danger due to the increased risk of death, serious injury, or significant property damage, just to name a few (with death being the biggest concern). This problem has been confirmed by Jeep/Stellantis on their website, advising owners to park the vehicle outdoors and away from structures and not to charge the vehicle until a remedy is available. Dealers don’t have a fix for this. The manufacturer's guidance (not charging, parking outside) renders the vehicle effectively unusable as designed. The safety recall is linked to internal cell damage in the high-voltage battery. My vehicle uses regenerative braking to recapture kinetic energy. Given that the manufacturer advises against charging and that the fire risk is higher with a full battery, I believe the operation of the regenerative braking system, which continually attempts to increase the battery's state of charge, should be considered a contributing factor that exacerbates the underlying defect during normal driving conditions. No warnings or messages, or other symptoms have yet been noted.
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