Complete vehicle shutdown while driving on public road. No warning signs or symptoms. It occurred twice during switching drive modes. "Service Charging System" error displayed. Multiple restart attempts required. Event #1: Shutdown at Stop Sign 1.Vehicle decelerating normally under ICE power 2.As vehicle slowed, hybrid system attempted automatic transition to electric-only mode 3.Complete electrical system shutdown during this transition, engine control lamp on 4.Multiple restart attempts required (2 attempts) 5.System eventually recovered and restarted, upon restart, normal 14V voltage restored Event #2: Shutdown During ICE to Coasting Transition 1.Vehicle operating normally under ICE power, then lifted throttle to coast (less load) 2.Hybrid control attempted ICE shutdown and electric mode engagement 3.Complete electrical system shutdown during transition, engine control lamp illuminated 4.Total loss of power CRITICAL MOMENT: Managed unpowered vehicle in active traffic, successfully coasted to roadside 5.Battery voltage: 12.1V in instrument cluster, including “Service Charging System” Error 6.Multiple restart attempts required, system eventually recovered, operation resumed Consistent Symptoms: •Complete electrical system shutdown (all modules lost power simultaneously) •Both failures during ICE-to-electric mode transitions when load reduced •"Service Charging System" error message, emergency mode activation •12.1V battery voltage during shutdown, 5 restart attempts required before success •No starting issues when parked before or after events •Vehicle driven daily prior to events (12V battery was maintained)
2024 Jeep Wrangler transmission complaints
Page 5 of 7: complaints 101 to 130 of 182, newest first, as owners wrote them.
While driving on the highway, the car just stops. It says to put it in park and turn on the car engine light comes up. A wrench comes on had to be towed to the dealership. Chrysler is very aware of the issue gave us no warning not to drive the cars I couldn’t have been killed. I was driving on the highway on my car just shut down.
A software update was pushed to the vehicle and prompted me to update it when I turned the vehicle off. The next time I drove the vehicle, after about one mile, many warnings lights went off, and the vehicle turned off and was not driveable. The vehicle would not restart. Jeep acknowledged that the software update made the vehicle inoperable.
Complete loss of power and power steering. Repeated every 1.5 minutes after restart.
On [XXX] Jeep sent out a software update to my car. I did not agree to the update but it obviously updated my vehicle. The next day I went to drive the vehicle and after 1/4 mile the car started flashing the check engine light, it said to put in park and the vehicle died including no braking or steering. It happened three more times before I could get it to a safe place to park. Since it was a Saturday and I was in western North Carolina, there were no Jeep technicians available to help me. I hit SOS on my Jeep and connected to Stellantis. They were having to send a tow truck. I finally read a blog where someone figured out how to rest the uconnect system. ( the one Jeep recommended did not work). It worked and the check engine light came off. However, this was extremely dangerous and irresponsible of Jeep. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The jeep lost power after only driving abojt a mile down the road. all the lights came on the dash and I had to pull over until it came to a slow stop, the brakes didn’t seem like they working. Once in park I got a dash light that said Service Charging System. I was not able to move it out of park to even neutral. After about 15 minutes I was able to get it to start and drove it home about 1 mile- it did the same thing. When it restarted the check engine light is on.
Did a OTA UConnect update that showed up Sat am 10/11/25 - CEL came on along with a wrench icon - Jeep experienced a total loss of power. Instrument display showed car was off and i coasted to a stop. was able to drop at dealer Saturday. tech at dealership indicated i was the 3rd one that morning and said another local dealer had 5 issues that morning. A check of the internet intimates there are anecdotally hundreds of affected Jeeps.
Driving my JEEP on [XXX] and while attempting to turn at a busy intersection in Colonia, NJ the JEEP stopped while flashing the check engine light and put in park message. Both kids were in the JEEP which needless to say made the situation even more dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
other the air update on 10/10/2025 resulted in forced stalling of vehicle while in motion
The car stalled completely (‘Bricked’) while driving at approx 30mph. Everything cut off, power, steering, braked and the vehicle came to a stop in the road. I put the car in park and restarted it but the engine light has been on ever since. I took it to Jeep who told me to keep driving it unless it got worse and to call back in two days as they had a garage full of jeeps with the same problem.
A recent computer upgrade was requested via the jeep computer system and initiated. The next day, while driving, the jeep kept losing power and the engine shut off multiple times. The check engine light went on after the loss of power but not before. There were no symptoms prior to the malfunction nor prior to the update that was initiated the night before. This was especially dangerous while highway driving. The jeep was brought to the dealership service department. The dealership service department stated they can not touch the jeep for this item until a fix is initiated by Stellantis.
While driving the vehicle shut down unexpectedly. This occurred in the first minutes of driving after a software update the night before. I restarted the vehicle and vehicle and it shut down 4 more times in 1 mile of driving.
The car updated with the latest uConnect on Friday night. The next morning car drove fine for about .5 miles, the drive gear selector on the screen started to flash with no power to the car. The car had stopped accelerating in heavy traffic with no where to pull over on the side of the road. Performed same issues 3 times, after the third time the car went into limp mode. Had to be towed to dealer, it is currently in service on limp mode with no next steps
11-Oct-2025 - Made it about 1/2 Mile on eSave mode @ about 5-6pm. Engine shut down and lost all power going approximately 40mph of Dr. Braley Road in Freetown. Controlled vehicle until it stopper at the stop sign at the corner of Roundsville road and put the car in park and restarted the engine. With eSave mode made it about 1/4 of a mile back towards home before it started again and had to repeat the process of stopping putting the car in park and restarting. Used electric mode to get home. 12-Oct-2025 - Attempted again on Sunday and got about 1/4 of a mile before the problem happened again. Service Electronic Stability Control message popped up this time along with e-Save Mode Temporarily Unavailable, followed by Electric Mode Temporarily Unavailable. Limped home again as the car would not go over 15 MPH with it floored.
I was driving down the street and my car turned off in the middle of the road with an electrical stability control failure and brought me to a stop in the middle of the road of busy traffic. I turned the car off and back on, and it was able to get me to a parking lot before shutting off again. From there, I had to get it towed to the dealership out of concern for my safety. Looking into the issue online, looks like a software update I had installed the night before caused the failure and resulted in my car shutting off. This is a major safety concern for me.
10 minutes after a software update. My vehicle lost propulsion and would engage a gear unless the vehicle was shut off/on and would repeat the loss after less than a half mile. Vehicle was towed to dealer.
Vehicle lost power transfer while in Drive and dash instructed to press brake to shift into Park. Check Engine light came on. Dash said something about fuel transfer issue. Happened 5 times in .25 mile. Had to turn car off and restart to drive and it happened again. This all happened after a UConnect update
after the uconnect update on 10/10/25 Vehicle turned off and check engine light on
The vehicle shuts itself off randomly after having installed an over the air update to the UConnect system. In a span of one hour my vehicle shut itself off without warning, while driving, eight times. This is apparently happening with several Wrangle 4Xe models nationwide. Per Jeep customer care, there are "hundreds of thousands of vehicles being affected" and for now owners are being instructed to take them to the dealership. Per the customer service rep, no communication is being sent out by Jeep to any customers or through local media as they are choosing to handle it internally.
Coming out of our driveway, the Jeep randomly flashed D at us and told us to put the car in park to restart. We thought that was weird as it was, but it only got worse from there. Well over 30 minutes later, while driving northbound I35 in the left lane, we experienced full power failure. We had to make it across three lanes of traffic in the midst of a busy highway with 18-wheelers all around using the only energy left over from our 70mph drive. Once we were on the side of the highway, we were finally able to get the Jeep on and moving again. At this point, the check engine light is on. We were just trying to make it to the next city so we could make a plan, and everything was fine for about 2 more miles. We got onto a bridge and the power failed again. Now, even though we opted to stay in the right lane out of fear for our safety, we have nowhere to go, no shoulder, just guard rail and whatever was below, and still have traffic all around us going at speed. We took the access roads where we could, but the car continued to lose power at a faster rate. Finally, at the Jeep Dealership in Hillsboro, the service team plugged the jeep in and said a code was thrown but they would not look at it until Monday.
After applying an OTA (over the air) update from Jeep on 10/11/25 at approximately 1pm EST, the vehicle would drive for about 100 yards and then lose all power. Check engine light came on and a message saying to put in park. This happened when I pulled out of a parking lot and was lucky enough to have enough momentum to get to the side of the road. Restarted the Jeep, drove another 100 yards in the shoulder and it happened again. Was able to get into a parking lot and had to get the Jeep towed to the dealership. I am waiting to hear from the dealership as to the resolution. As of this writing (10/12/25 @ 5:30 pm EST, I have seen 100's of posts regarding the same issue from other Jeep owners and I have yet to see a formal notice from the manufacturer acknowledging the issue with an action plan. The complete lack of quality control from Jeep has put 1,000's of drivers in danger as the vehicle just shuts down without warning. I seriously hope no one is injured or killed due to the gross incompetence of this manufacturer.
Jeep performed over the air update to the telematics box module. After update the vehicle, while in drive and running, driving on a public road way, set off a dash message to “place car in park to start”. Then suddenly can to a very violent stop in traffic. This could have cause an accident or loss of life. Vehicle is at jeep dealer waiting on fix. Thousands of 4xE hybrid jeeps are effected.
I performed an Over-the-Air update on the car. When we got in to drive it about 10 minutes later, after driving for about 30 seconds, the car completely died. All the gages went haywire, it said traction control system needed service, the check engine light came on, and to shift to Park to continue. Once shifted into Park, the gear selected would lock. This happened while in the middle of the road and could have easily caused an accident. When you turned the car off, and back on, it would do the same thing again after about 30 seconds. This happened 3 times until i called Stallantis service and waited for a tow truck. The car has been at the dealer since Friday night. They called me Saturday to tell me that there were no hybrid technicians on staff and I’d have to wait until Monday for more information.
The newest update caused the car to turn off while driving the vehicle. Check engine light is still turned on and I can’t drive the vehicle in any of the 3 modes it has.
On 10/10/2025 My Jeep Wrangler prompted me to update the Uconnect box. After the update completed, my vehicle lost power at highway speed and started to shift to park. I had to make dangerous maneuvers, pull into the median, and attempt to restart the vehicle.
My 2024 Jeep Rubicon 4xe has experienced three separate incidents of complete power loss following the October 10, 2025 Uconnect software update (version FCA-MY24.U33.43-PROD). In two cases, the failure occurred while crossing active intersections, where the vehicle abruptly lost acceleration, flashed gear indicators, and displayed a “Shift to Park and Press Brake + Start Button” message. The vehicle became unresponsive and required a lengthy restart. These incidents posed serious safety risks to myself, my young driver, and surrounding drivers. I’ve attempted resets and reviewed Jeeps online community, Jeep connect app, but no fix is available. Multiple owners are reporting identical failures online, suggesting a widespread and massive software fault. I urge the federal safety agency to investigate this issue and compel Jeep to issue a rollback or patch to restore safe operation immediately. I am also requesting the federal safety agency to legally require these vehicles to be disabled immediately until a robust fix is available to avert life threatening consequences. I cannot believe Jeep has not done this on their own!!!
The vehicle lost significant power while driving. I was only able to go 30mph, then a message told me to restart the vehicle with the brake pressed and start button. Then after it restarted I drove and it would only go 11 mph. Research online has indicated numerous jeep wrangler owners having this issue after applying an over the air update. The vehicle slowed down rapidly, this was very dangerous and put my family at risk. Since there was no brake lights indicated a slow down, vehicles behind me had to abruptly slow down. This could have cause an accident. The check engine light came on and has stayed on. This happened on 11 October 25, which is a Saturday, the dealerships closed by the time I was able to get address this issue due to family commitments. The dealerships are also not open on Sunday.
Vehicle suddenly shuts off while driving. Many other Wrangler owners (especially of 2024 models) are reporting same issue and saying it is due to recent Uconnect update. My issue also started after this update this past week. Has happened twice since the update on 10/10/2025. Very serious safety issue that can cause crashes from behind.
A software update was installed overnight on 10/10/25 by the manufacturer. During this time the vehicle remained garaged. On 10/11/25 I attempted to drive the vehicle. It started fine but when I put it into “drive” and began pulling out of our garage, it only went about 15 feet before it came to an abrupt stop on its own and shut off. I restarted it and now the check engine light is on. Looking for answers, I went to the 4xe forum where I see a ton of messages from other Jeep customers having the same issue with this model year after this software update. I called the Jeep dealership where I purchased it last spring and was told they’ve had a bunch of calls today and I should not drive it and should have it towed to them on Monday so they can investigate the issue.
On 10/10/25, an Uconnect update appeared on info center console. I pressed the update now button and went into a store. After re-entering my vehicle, I drove one block and a message appeared on the dash that stated ‘Service Charging System’. At the same time as this message appeared while driving, the car abruptly shut down in traffic, nearly causing a collision with a vehicle behind me. After trying to restart for about 25 minutes, the car restarted and I was able to drive to my destination. On the morning of 10/11/25, I started to drive the vehicle to the mechanic. After about a minute of driving, the check engine light came on. Then about 2 minutes later, the vehicle abruptly shut down while driving, again nearly causing another collision. A message displayed to shift in park and restart. I followed these directions as I also made a call to the dealership to advise of this issue. The vehicle restarted and I was able to drive for another minute and vehicle shut down again while on the phone with the dealership. On the way to the mechanic, this issue happened several times more. Steering was also lost during this issue. Many complaints online are of this issue. Mechanic pulled codes as well.
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